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Full-Text Articles in Leadership Studies
Leadership For Innovation In The Memories Business: A Mixed Methods Study Of A Hospitality And Tourism Marketplace, Lori J. Sipe Phd
Leadership For Innovation In The Memories Business: A Mixed Methods Study Of A Hospitality And Tourism Marketplace, Lori J. Sipe Phd
Dissertations
In the past 35 years, substantial research has been conducted examining innovation in the business environment. Despite the vast quantity of innovation studies, a large percentage of the contributions are focused on product innovation outputs in manufacturing, while innovation theory in the services industry is still struggling to emerge. The hospitality and tourism industry is one of the largest service industries in the world. In this industry context, innovation is less about producing new things and more about delivering unique experiences to create lasting memories. The purpose of this study was to extend the work already done regarding innovation in …
Financial Services Innovation: Opportunities For Transformation Through Facial Recognition And Digital Wallet Patents, Debora S. Bartoo
Financial Services Innovation: Opportunities For Transformation Through Facial Recognition And Digital Wallet Patents, Debora S. Bartoo
Antioch University Dissertations & Theses
Bringing innovation to the marketplace for new products and services involves creativity, a culture in which change flourishes, and leadership that thrives on transformation and complexity. This study explored the potential for market disruption or change based on innovations involving patents granted to nonfinancial services organizations that could affect financial services, specifically consumer or retail bank products. It involved analyzing documents related to recently granted patents and completing a mixed methods survey integrating the Delphi research technique. This method required multiple iterations of a survey presented to expert panelists or industry thought leaders to attempt to gain consensus ("Consensus", 2011) …