Leadership Studies Commons^™

Strengthening And Supporting The Community Of First-Generation Students Of Color, Manuel Pech

M.A. in Higher Education Leadership: Action Research Projects

First-generation students of color overcome many barriers when attending college by finding institutional resources to succeed academically, socially, and emotionally. However, students often feel these resources are scarce at Predominantly White Institutions (PWI). Thus, I created a coaching program focused on community building, academic strategies, and mentorship to connect students to campus resources, improve well-being, and lead to high academic achievement. Peer-to-peer coaches for first-generation students of color often find it challenging to coach students from different backgrounds and ethnicities. This is due to the power or cultural dynamics, gender differences, and fears of the unknown they might encounter when …

Who We Are Is How We Lead: Storytelling As An Intervention In A Manager Development Program, Brittany Grieb

Dissertations

Leadership development programs (LDPs) have long been recognized as a means for organizations to develop their leaders, yet studies on their efficacy or use of creative interventions are limited. Despite the plethora of leadership studies that exist today, research is still seeking to answer the question: what is the best way to develop leaders? This qualitative study sought to investigate how storytelling can be used as an intervention for leadership development in a manager development program (MDP), an LDP for entry-level to midlevel managers at a biotechnology corporation. Using storytelling as an Indigenous model for knowledge cocreation as a framework, …

The Cultural Dimension Of Structural School Reforms: The Case Of Schedule Changes, Maylen Sullivan

Dissertations

The four-by-four (4x4) schedule—a type of high school block schedule—presents promising prospects for improving teaching and learning. Using a qualitative, single case study methodology, I investigated a school transitioning from a traditional six-period schedule to a 4x4 schedule during its 2nd and 3rd year of implementation. The study aimed to understand the factors that influenced the transition, the stakeholders’ responses to the decision, and the factors that influenced their responses. Some of the main considerations that motivated the decision included the desire to provide more opportunities within the school day for students to meet A/G college eligibility requirements, allow students …

Understanding Ethical Leadership In Intelligence: Themes In Accountability, Self-Development, And Communication Among Cia Leaders, Caroline Walsh

Dissertations

This dissertation elucidates the concept of ethical leadership within the Central Intelligence Agency (CIA). Based on interviews with ten former senior-level officers from across different departments, the study analyzes how these leaders understand issues of accountability, self-development, and communication. The research also provides insights into their processes of sense-making and their methodologies for fostering ethical conduct amidst the complexities of intelligence operations.

Against the backdrop of the CIA's mission, structure, and norms, the study sheds light on the challenges and tensions inherent in the organization's operations. Through a thematic analysis of participant narratives, themes of moral cognition, personal values, and …

Vital Voices From The Digital Divide: Testimonies Of African American Women Leadership Across Tech, Vinsche' Gray

Dissertations

Many organizations seek to highlight diversity, equity, and inclusion efforts, but African American women are still significantly underrepresented in leadership roles within the workplace (McKinsey, 2023). Within the technology (i.e., tech) space, there is concern regarding the inclusivity of African American women in leadership positions. A hostile and unsupportive environment raises concern for the future of African American women being able to attain key leadership roles. (McGee, 2018).

This study explored multifaceted experiences of eight African American women leaders in for-profit tech organizations. Black feminist thought and organizational culture and belonging were conceptual frameworks that shed light on the persistent …

Intercultural Perspectives On Managing Organizational Change In Response To Government Policy Reform: A Case Study On The Leadership Of New Oriental Education, Yihe Yang

Dissertations

In 2021, a policy aimed at addressing educational inequality triggered a significant upheaval in the private tutoring sector of China by fundamentally transforming prevailing business models and financial viability within the industry. New Oriental Education & Technology Group Inc. (New Oriental Education), one of the preeminent private tutoring enterprises in China, attracted considerable attention for its subsequent organizational change. This study explored the leadership dynamics and organizational change efforts implemented by New Oriental after the policy enactment.

The theoretical framework synthesized organizational change theory, organizational culture, and transformative leadership approaches from both Western and Chinese perspectives. It elucidated effective practices …

Navigating The Bow Wave Of Change: The Felt Experience Of Belonging To The United States Naval Academy's First Gender-Integrated Class, Peter Shaner

Dissertations

On July 6, 1976 the United States Naval Academy (USNA) admitted its first-ever gender-integrated class. I was a member of that class, along with 81 female classmates who entered USNA with the class of 1980 (USNA ‘80). Those classmates were pioneers, though few of them realized at the time just how long and how hard their journey would be. The numerous challenges faced by USNA ‘80 on their journey through the Academy have been well documented (Gelfand, 2008). But there has been far less research on the lived experience of that pioneering class. This study fills a gap between historical …

Exploring Staff Burnout In College Access And Retention Programs, Yajaira Nunez

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research was to develop ways to support staff working in access and retention programs in higher education, who are experiencing or prone to burnout. The guiding questions were (a) How could collaboration with administrators working in access and retention programs in higher education facilitate learning to cope with burnout? and (b) How could strategies be developed collaboratively to address burnout in both current and future staff? I conducted three cycles using appreciative inquiry as a guide with six participants from different institutions between January and March 2024. The cycles included a GroupMe chat, a Zoom retreat, …

Should We Move To Suspend Robert’S Rules Forever: A Review And Proposal For Student Government Communication, Harper Estus

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this action research project was to understand and improve how student leaders in student government (senators) communicate with one another during their meetings. My research question was, how can I effectively work with the Associated Student Government (ASG) at the University of San Diego (USD) to improve the senator’s meeting communication through parliamentary practice? The use of Robert’s Rules (parliamentary procedure) is common for student government. I analyzed mixed-method data through three cycles: focus group, survey, and semi-structured interviews. Findings indicate that there are pros and cons to meeting structures, most participants are open to different meeting …

Supporting Students With Autism Spectrum Disorder And Neurodivergence: University Of San Diego Accommodations And Resources, Carina Mendoza

M.A. in Higher Education Leadership: Action Research Projects

This research focuses on better understanding the unique classroom experiences faced by autistic and neurodiverse students at the University of San Diego (USD) and offers recommendations to improve their college experience. Through a well-studied literature review and data collection through semi structured interviews and focus groups, the overall goal was to have a more holistic understanding of the current support services from faculty and staff that are available for students at USD. The study will provide unique challenges and curated recommendations for students with autism spectrum disorder and neurodiverse identities. This research also identifies specific areas where the USD can …

Supporting International Students' Emotional And Social Wellbeing: Addressing Pressing Issues Related To Tuition And Visa Status Anxiety, Jinyi Chen

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research was to engage and build community with international students and to find ways to support them emotionally and socially leading to better mental health outcomes. My research question was: how can I support international college students to alleviate common mental health issues many continue to experience as a result of their international status? This occurs particularly when they must deal with tuition and visa status anxiety. I did three cycles in the research process using online surveys, interviews, and a large debriefing group meeting. Findings indicated that visa status anxiety is one of the most …

Bridging Usd Graduate Student Life And Mcnair Scholars Program: How To Enhance Mcnair Scholars’ Transition To Graduate School, Emily S. Esquivel

M.A. in Higher Education Leadership: Action Research Projects

Research has shown a need to support graduate students with intersecting identities (e.g., first generation, underrepresented). Further, there is little research on the transition of McNair students to graduate school. Therefore, the purpose of this project was to learn about how McNair students at the University of San Diego (USD) can navigate graduate school preparation with the support of Graduate Student Life (GSL). The research questions that guided this project were: (1) How can I collaborate with GSL to enhance support for USD McNair Scholars as they transition to graduate school? and (2) How can GSL support McNair Scholars’ sense …

Breaking Barriers And Cultivating Collaborative Partnerships For The Torero Renaissance Scholars Program, Ti'shaun Allen

M.A. in Higher Education Leadership: Action Research Projects

There is a high global demand for institutions to implement and maintain supportive programming for system-impacted students. System-impacted students are those who identify as former foster youth, homeless or at risk for homelessness, emancipated minors, or students in legal guardianships. My action research aimed to understand how to improve the Torero Renaissance Scholars (TRS) program model, delivery, and infrastructure to increase student engagement, program awareness, and partner collaboration at the University of San Diego (USD). TRS is a supportive program that assists students who are system-impacted. Findings from qualitative semi-structured 1:1 interviews, group conversations, and focus groups suggested increased employment …

"There Is Power In Being Out": A Three Article Approach Celebrating The Experiences Of Queer University Leaders, Andrew R. E. Lorenzana

Dissertations

Institutions of higher education were historically built to serve a wealthy, White, straight male student population and the leaders of these institutions still largely reflect these demographics. This project specifically aims to celebrate and amplify the life and career of university administrators who identify within the LGBTQ community. Mainly through the use of a portraiture methodology, this three-article study attempts to examine the ways in which LGBTQ identity and career influence one another.

Worldmaking and narrative will be used as a theoretical frame to help analyze the ways in which the telling of a queer individual’s story makes the world …

Aren't Only Girls Secretaries…?”: Leadership Lessons From Women U.S. Secretaries Of State, Lindsay Allen

Dissertations

American political systems, predominantly steered by White males, often conform to masculine leadership paradigms derived from traditionally male-dominated domains like the U.S. government. Thus, it is vital to explore women’s roles in political leadership to foster a more comprehensive understanding of effective leadership.

The purpose of this study was to examine how women who have served as U.S. secretary of state exhibited leadership. Of the 71 people to have served as secretary of state, just three have been women: Madeleine Albright, Condoleezza Rice, and Hillary Rodham Clinton. Due to the complexity of gendered experiences, and the challenges of having direct …

Islamophobia In Public Schools: A Mixed Methods Look At The Effectiveness Of Parental Ethnic-Racial Strategies In Promoting Resilience Among Muslim Children, Lallia Allali

Dissertations

The ongoing Islamophobic ideology in the United States has magnified discriminatory practices, exclusion, and increased violence toward Muslims (Esposito & Kalin, 2011; Trudo, 2021), and Islamophobia has further disadvantaged Muslim American adolescents through various forms of discrimination against them in schools. In fact, Muslim American students report the highest rate of discrimination across all religious groups, and researchers have found that active family ethnic-racial socialization can often mitigate the negative impacts of discrimination (Hughes et al., 2006; Hughly et al., 2019).

To test this hypothesis, this study was designed to focus on Muslim families’ ethnic-racial socialization practices and the implications …

Ennobling Each Other Through Collaborative Inquiry: Exploring Music As A Provocation For Leadership Development, Ihan Ip

Dissertations

Amid the challenges in a global village, leadership education needs to surpass traditional methods, nurturing creativity, flexibility, and adaptability. This study is a collaborative action inquiry that considers music as an arts-based method in service of leadership development. The study unfolded over five cycles, in which 14 coinquirers collaborated in a process of exploration. The study illuminates the strong potential of music as a provocation for leadership development and reveals crucial realizations in the area of facilitation in collective processes.

This dissertation tells the story of the inquiry with the voices of its coinquirers and offers insights on facilitation through …

Nonprofit Leader Experiences In Sector-Bending After Lean Six Sigma Training: Tension, Concepts, And Changed Behaviors, Beverly Codallos

Dissertations

Government, business, and nonprofit represent three distinct types of organizations governed by different legal frameworks designed to facilitate collective action (DiMaggio & Anheier, 1990). The emergence of hybrid forms and increasing isomorphic pressures in the nonprofit sector (Bromley & Meyer, 2017; McCambridge, 2014) have challenged the traditional separation of organizational forms. This study explored the phenomenon popularized as sector-bending, “a wide variety of approaches, activities, and relationships that are blurring the distinctions between nonprofit and for-profit organizations, either because they are behaving more similarly, operating in the same realms, or both” (Dees & Anderson, 2003, pg. 16). This qualitative study …

Developing An Instrument To Measure Group Dynamics Awareness: A Mixed Methods Study, John Weng

Dissertations

In a world that is increasingly volatile, uncertain, complex, and ambiguous, adaptive leaders are needed more than ever. Based on group relations programs developed by the Tavistock Institute, a pedagogy known as case-in-point has recently been brought to prominence and incorporated into leadership development programs. These methods claim to develop systems thinking and individuals’ leadership capacity with little prior empirical research.

This mixed methods exploratory study explored individual awareness of group dynamics, a key outcome in case-in-point programs, and adaptive leadership theory. The goal was to create an instrument to measure awareness of group dynamics: the Group Dynamics Awareness Questionnaire …

Community College Transfer Student-Athlete Transition To Usd: Cultivating A Campus Of Village Awareness, William Francis Guarino

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my action research project was to enhance the incoming transfer student-athlete experience from the community college system to the University of San Diego (USD). The study examined a subculture of student-athletes that met this transfer demographic on campus and explored the system that supported them. The discovery came from the powerful storytelling recorded by student-athletes as they discussed how they navigated their undergraduate dreams of pursuing their specific academic degrees at USD. The heart of the research came from the one-on-one interviews that explored their values and the support groups that helped them transition academically, socially, and …

Cultivating Success For Foster Youth Students In Higher Education Through Mentorship, Anita Duong

M.A. in Higher Education Leadership: Action Research Projects

Foster students on campus lack intensive support and mentorship through college. The purpose of this research was to study how the University of San Diego can support staff who serve as mentors to the Torero Renaissance Scholar (TRS) students, a program dedicated to supporting foster students. The questions addressed were: What are the needs and concerns of the TRS mentors? How can USD support the needs and concerns of the TRS mentors? I conducted interviews, facilitated a workshop, and held a focus group for the mentors to express the support they needed. The outcome of the interviews and workshop indicated …

Advocating For Social Change: How A Human Service Nonprofit Organization Makes Sense Of Its Advocacy Successes And Failures, Megan Pontes

Dissertations

Nonprofit organizations (NPOs) are uniquely positioned to play a vital role in social change, and many integrate advocacy in their efforts. This dissertation examined how one human service nonprofit organization working to help the unhoused engaged in advocacy and advocacy evaluation using formal and informal methods. Through an in-depth case study of Think Dignity, a San Diego-based NPO engaged in the day-to-day work of social change, this research revealed how it developed its advocacy efforts, collaborated with partners, and assessed its successes and failures. Informed by the framework of social change leadership, the researcher conducted semi-structured interviews with Think Dignity. …

The Development Of The Holistic Pastoral Wellbeing Assessment: A Mixed Methods Study, Timothy Captain

Dissertations

Some pastors are clearly in crisis. Research has indicated that clergy struggle to cope with the stressors of their profession. While pastoral work is overtly spiritual in nature, day-to-day tasks include interactions with God, themselves, congregants, and the world at large. Without multi-dimensional tools to consider their wellbeing, specifically assessments that reflect their worldview and role, pastors may remain unaware of dangerously low levels of wellbeing until they reach a place of crisis. Therefore, in this mixed methods study, the Holistic Pastoral Wellbeing Assessment (HPWA) was developed and tested to offer a validated, useful tool for pastors and those who …

Utilizing New Technologies To Measure Therapy Effectiveness For Mental And Physical Health, Jonathan Ossie

Dissertations

Mental health is quickly becoming a major policy concern, with recent data reporting increasing and disproportionately worse mental health outcomes, including anxiety, depression, increased substance abuse, and elevated suicidal ideation. One specific population that is especially high risk for these issues is the military community because military conflict, deployment stressors, and combat exposure contribute to the risk of mental health problems.

Although several pharmacological approaches have been employed to combat this epidemic, their efficacy is mixed at best, which has led to novel nonpharmacological approaches. One such approach is Operation Surf, a nonprofit that provides nature-based programs advocating the restorative …

The Journeys Of Women In Local Elected Office: From Community Engagement To Making Meaningful Contributions, Andrea Marr

Dissertations

Women remain underrepresented across every level of elected office in the United States. More than 30 years after the supposed “Year of the Woman,” women hold less than 30% of the elected positions in local, state, and federal office. In the past, researchers attributed the paucity of women in office to structural barriers, including sexism in the electorate, fundraising difficulties, and discrimination by party gate keepers. A growing body of research, however, attributes the dearth of female politicians to a lack of political ambition among women and to gender socialization that prevents women from seeing themselves as political leaders.

The …

“The Juggle Is Real”: An Examination Of The Realities Faced By Working Mothers At The University Of San Diego And The Impact Of Institutional Policies On Their Quest For Work-Life Balance, Colleen K. Smith

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my action research was to gain a better understanding of working mothers at the University of San Diego (USD) and the influence of institutional policies in their lives. My research question was: What can I learn from the lived experiences of those who identify as women and mothers and work at USD that will bring awareness and changes to the policies and practices affecting them? As a mother working at USD, this research has significance in my life. Participants included 14 full-time staff and administrators with children 5 years old or younger. My findings indicate USD mothers …

Balancing Act: A Study Of Graduate Student-Parents And Their Experiences Navigating Family And Academic Demands At The University Of San Diego., Jessica Rammell

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study was to learn about the experiences of graduate students who are raising children while enrolled in master’s and PhD programs at the University of San Diego. The question that guided this research was: What do the stories of graduate student parents inform us about the need to improve policies and practices at USD? Three cycles of action research were conducted at the University of San Diego between November 2022 and March 2023, with a total of seven participants. The methods of research included focus groups, interviews, and a creative group session. It was found that …

First-Generation Latina Testimonios: Navigating A Predominantly White Institution And Achieving Academic Success, Nancy Correa

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research was to understand the experiences of Latina first-generation college students at the University of San Diego, a predominantly White institution. Six Latinas participated in a series of group platicas to share testimonios with one another and build community. One research question that guided this study was: “How can the self-efficacy, sense of belonging, and academic achievement of first-generation Latina students be enhanced in a predominantly White institution?” Findings suggested participants’ negative experiences with faculty and White classmates impacted their sense of belonging and academic self-efficacy. Most participants worried how they will continue to finance college …

The Untapped Potential Of Commuters: Engaging Faculty And Staff To Foster A Commuter-Inclusive Space And Student Interest At The University Of San Diego, Monica Gonzalez Herrera

M.A. in Higher Education Leadership: Action Research Projects

The commuter student population faces many challenges in getting involved on campus. Taking an asset-based approach, this study aimed to enhance first-year commuter engagement and support their sense of belonging at a private, faith-based university. By modifying McNiff and Whitehead’s model of reflect-plan-act-exhibit, students were invited to engage in several identity, community, and leadership activities throughout the academic year. Results suggest first-year commuters need role modeling or mentorship that is challenging and supportive, the support of creating a ‘third space’ away from home and school, and the development of authentic and genuine connections among peers and staff. It is recommended …

Creating Community Among Women Of Color In Stem At The University Of San Diego, Alejandro Picasso

M.A. in Higher Education Leadership: Action Research Projects

Women of color (WOC) are underrepresented in STEM (science, technology, engineering, and mathematics) and many feel disconnected from their fields of study. At the University of San Diego (USD), a predominately White institution, WOC in STEM are particularly underrepresented. Thus, I explored how USD might create a community that could enhance the belonging, retention, and the future success of WOC in STEM. I sought to learn if the USD environment welcomed and allowed WOC to feel they belonged. Findings indicated USD and the STEM departments provide these students with a welcoming environment. However, the lack of representation of WOC faculty …