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“Living In Trauma 24/7”: A Qualitative Exploration Of Factors Contributing To Secondary Traumatic Stress And Burnout Among Student Services Professionals Working With Marginalized Student Populations, Delia Sanchez, Portia A. Jackson Preston, Christine Vu, Lucia Alcala Oct 2022

“Living In Trauma 24/7”: A Qualitative Exploration Of Factors Contributing To Secondary Traumatic Stress And Burnout Among Student Services Professionals Working With Marginalized Student Populations, Delia Sanchez, Portia A. Jackson Preston, Christine Vu, Lucia Alcala

Journal of Human Services: Training, Research, and Practice

Higher education professionals are at risk of secondary traumatic stress (STS) as a result of supporting students experiencing trauma, while overwhelming workload, inadequate resources, and unclear role responsibilities may lead to burnout. This study explored contributing factors to STS and burnout and coping efforts among faculty, students, and staff working in a capacity in which they provide non-instructional support to programs or centers focusing on marginalized student populations. Participants (N=56) represented twenty-two U.S. regional universities, and were a subset of respondents to a larger mixed-methods study (n=559). Qualitative responses to three open-ended questions on challenges and coping efforts were analyzed …


Ameliorating Stress And Burnout Among Professionals Who Work With Migrants And Refugees, Mark Lusk, Samuel Terrazas Oct 2021

Ameliorating Stress And Burnout Among Professionals Who Work With Migrants And Refugees, Mark Lusk, Samuel Terrazas

Journal of Human Services: Training, Research, and Practice

Professionals and volunteers who work with refugees and forced migrants experience burnout and secondary stress as a result of exposure to the trauma and adversities confronted by their clients. A pilot project aimed at reducing these problems through the use of group discussion, sharing, guided movement, relaxation techniques, and mindfulness was found to reduce burnout and secondary traumatic stress among participants.


Factors Associated With The Work-Related Burnout Of Residential Employees: An Examination Of Perfectionism And Coping, Autumn L. Cabell Feb 2021

Factors Associated With The Work-Related Burnout Of Residential Employees: An Examination Of Perfectionism And Coping, Autumn L. Cabell

Journal of Human Services: Training, Research, and Practice

Employees in residential facilities face emotionally stressful situations with youth who often become physically aggressive. Exposure to physical aggression and a stressful work environment can lead to burnout in employees who work in youth residential facilities. Previous research suggests that perfectionism and coping styles are related to burnout. However, there is a gap in the literature related to the relationships between perfectionism, coping, and burnout in residential employees. Therefore, this study sought to explore the relationships among adaptive perfectionism, avoidant coping styles, and work-related burnout in (n = 69) residential employees. The results indicated that both avoidant coping styles …