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Full-Text Articles in Counseling
Training Culturally Competent Practitioners: Student Reflections On The Process, Shuntay Z. Tarver, Melvin Herring
Training Culturally Competent Practitioners: Student Reflections On The Process, Shuntay Z. Tarver, Melvin Herring
Counseling & Human Services Faculty Publications
A major aspect of cultural competence is developing critical self-reflection skills. Critical self-reflection is a culturally competent practice that positions practitioners with the ability to recognize and respond to the influence of power, privilege, and oppression within client interactions. Contributing to the existing literature on cultural competence, this article posits that teaching critical self-reflection is an essential aspect of training culturally competent practitioners. To investigate this connection, researchers qualitatively examined the retrospective accounts of 15 human services students who critically reflected on an assignment: exploring how they were personally impacted by issues of power, privilege, and oppression. Findings unveiled students’ …
The Use Of Empathy In Human Services: Strategies For Diverse Professional Roles, Hannah B. Bayne, Cassandra Pusateri, Lashauna Dean-Nganga
The Use Of Empathy In Human Services: Strategies For Diverse Professional Roles, Hannah B. Bayne, Cassandra Pusateri, Lashauna Dean-Nganga
Counseling & Human Services Faculty Publications
Human service professionals must manage a variety of roles and responsibilities in order to meet individual, group, and community needs. Managing these roles often necessitates the use of empathy in order to correctly understand issues, build trusting relationships, and meet the needs of client populations. This article presents a brief overview of empathy and applies it to the human service roles of direct service worker, advocate, administrator, and evaluator. In each professional role, examples are provided of how empathy can help human service workers achieve optimal outcomes. Implications for human services training and professional development are also provided.