Counseling Commons^™

Addressing Secondary Traumatic Stress, Burnout, Resilience And Turnover In The Child Welfare Workforce: Results From A 6-Month, Cluster-Randomized Control Trial Of Resilience Alliance, Rebecca Orsi-Hunt, Courtney L. Harrison, Kayla E. Rockwell, Anita P. Barbee

QIC-WD Journal Articles

Introduction: US child welfare agencies have historically struggled with workforce retention and turnover. As part of the Quality Improvement Center for Workforce Development in Child Welfare, we tested an adaptation of the Resilience Alliance (RA) model in a large, Midwestern state to address workplace stress, burnout and actual workforce turnover. RA is a 24-week, facilitated program designed to mitigate the impact of secondary traumatic stress among child welfare professionals, and to therefore increase job satisfaction, resilience and optimism and to decrease turnover, stress reactivity and burnout.

Methods: Supervisory units of caseworkers and supervisors were randomized to the RA treatment …

“Living In Trauma 24/7”: A Qualitative Exploration Of Factors Contributing To Secondary Traumatic Stress And Burnout Among Student Services Professionals Working With Marginalized Student Populations, Delia Sanchez, Portia A. Jackson Preston, Christine Vu, Lucia Alcala

Journal of Human Services: Training, Research, and Practice

Higher education professionals are at risk of secondary traumatic stress (STS) as a result of supporting students experiencing trauma, while overwhelming workload, inadequate resources, and unclear role responsibilities may lead to burnout. This study explored contributing factors to STS and burnout and coping efforts among faculty, students, and staff working in a capacity in which they provide non-instructional support to programs or centers focusing on marginalized student populations. Participants (N=56) represented twenty-two U.S. regional universities, and were a subset of respondents to a larger mixed-methods study (n=559). Qualitative responses to three open-ended questions on challenges and coping efforts were analyzed …

A Systemic Approach To Understanding Burnout Through The Lens Of The United States’ Professional Art Therapy (And Mental Health) Community: A Literature Review, Mary Welch

Expressive Therapies Capstone Theses

Burnout among mental health counseling and art therapy professionals has long been an issue (Meyerson 1998; Prins et al., 2015; Yang & Hayes, 2020; Zeira 2021). While previous research into the causes and reduction of burnout have focused primarily on individual burnout, both in terms of psychology and workplace habits (Rollins et al. 2021), very few studies have been done examining the systemic, institutional, and cultural contributions to burnout in these professions. This paper aims to explore the connection between community standards and the current systems that intersect professional art therapy practice in the United States and the areas in …

Factors Associated With The Work-Related Burnout Of Residential Employees: An Examination Of Perfectionism And Coping, Autumn L. Cabell

Journal of Human Services: Training, Research, and Practice

Employees in residential facilities face emotionally stressful situations with youth who often become physically aggressive. Exposure to physical aggression and a stressful work environment can lead to burnout in employees who work in youth residential facilities. Previous research suggests that perfectionism and coping styles are related to burnout. However, there is a gap in the literature related to the relationships between perfectionism, coping, and burnout in residential employees. Therefore, this study sought to explore the relationships among adaptive perfectionism, avoidant coping styles, and work-related burnout in (n = 69) residential employees. The results indicated that both avoidant coping styles …

Burnout Among Bilingual Social Service Providers, Marlene Reyes

Electronic Theses, Projects, and Dissertations

This study focuses on burnout among bilingual Social Service Providers (BSSPs) and examines their thoughts and beliefs on the interconnection of their bilingual/bicultural skills and higher risk of burnout. The findings from this study have significant ramifications for the social service field on both Macro and Micro levels. At a Micro scale, the data validates the additional responsibilities of BSSP’s, while bringing more awareness to this group of professionals. Additional findings contribute to new policies regarding BSSPs job responsibilities; for example, accurate job descriptions and training for positions that require translation and interpretation. An exploratory study using qualitative data was …

The Relationship Between Demands And Resources And Teacher Burnout: A Fifteen-Year Meta-Analysis, Tammy Marie Stewart

Doctoral Dissertations

This meta-analysis explored the phenomenon of teacher burnout— the biggest contributor to teacher attrition (Owens, 2013; Unterbrink, 2014; Yu, 2015). The focus of this study was to use meta-analytical procedures to explore the relationship between burnout dimensions (i.e., emotional exhaustion, depersonalization, and feelings of personal accomplishment) and specific demand and resource correlates. Demand correlates included work overload, role conflict, role ambiguity, and student misbehavior. Resource correlates included peer support, supervisory support, and decision-making. This meta-analytical research method encompassed fifteen years of published and unpublished studies from January 2000 through January 2015. A total of 116 studies met the following inclusion …