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Communication Commons

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Full-Text Articles in Communication

Self-Disclosure, Gender, And Patient Satisfaction In The Doctor-Patient Relationship, Khadiza Tul Jannat Jan 2018

Self-Disclosure, Gender, And Patient Satisfaction In The Doctor-Patient Relationship, Khadiza Tul Jannat

All Graduate Theses, Dissertations, and Other Capstone Projects

It has been well established that the doctor-patient relationship is integral for providing quality health care and sustaining patient satisfaction. Additionally, research has indicated that doctors' self-disclosure is considered as an essential interpersonal component of relational development. In terms of the doctor-patient interaction, previous research has produced numerous studies investigating the relationship between doctors' communication behaviors and patient satisfaction. Scholars have also explored how communication styles are associated with doctors' gender, and patient satisfaction. However, there is still a gap in the existing research concerning the connections between doctors' self-disclosure, gender, and patient satisfaction in doctor-patient interactions. My qualitative study …


Empathy And Campus Sexual Assault (Csa) Communication: Protecting The Wellbeing And Social Equity Of College Women, Kathleen Romero Jan 2018

Empathy And Campus Sexual Assault (Csa) Communication: Protecting The Wellbeing And Social Equity Of College Women, Kathleen Romero

All Graduate Theses, Dissertations, and Other Capstone Projects

A review of empathy and campus sexual assault communication has implications for technical communication research. Campus sexual assault is a social problem, and consequently college campuses are legally required to publish and disseminate sexual assault communication (i.e. policies, procedures, and training) to eliminate the behavior. Empathy is significant to campus sexual assault communication, given not only the emotional nature of the topic, but also the technical information to be communicated effectively and appropriately. Given the dearth of research on empathy and campus sexual assault communication, this expansive review of the literature establishes the need for technical communication research on empathy …