Communication Commons^™

Medical School Middle Managers Learning To Successfully Work With Leadership To Navigate Organizational Change, Elizabeth G. Smith

Doctor of Education Program Dissertations

There is a lapse in research exploring middle managers at medical schools during an organizational change. The purpose of this qualitative phenomenological study was to examine the perceptions of middle managers during an organizational change to mitigate burnout and build resilience. The literature reviewed explored how stressors from organizational changes may impact medical school middle managers, leading to feeling less secure about their position and increasing middle managers’ stress leading to burnout. For an organizational change to be successful, middle managers must build trust with their staff, communicate with middle managers, and engage middle managers in the change process. Burnout …

Exploring The Role Of Communication In Relational Outcomes In A High School Setting, Paul S. Butler

Electronic Theses and Dissertations

An action research study in a high school setting applies the Organization-Public Relationships (O-PR) theoretical frame to a short-term communications initiative designed to elicit measurable engagement in the initiative and increased parent feelings of commitment and trust in their relationship with the school. A survey administered before the initiative yields actionable data on communication needs and preferences, levels of satisfaction, and parent feelings of commitment and trust. Survey data gathered after the communication initiative is used to determine changes in levels of satisfaction, commitment and trust. Among the findings are verified and consistent indications of secondary engagement in the communication …

Compassion In The Stem Curriculum: Integrating Emotional Peer Support Within Undergraduates’ Classroom Work, Jared Berezin

Educational Studies Dissertations

Students’ academic success and wellbeing are interconnected, yet university classrooms rarely promote mental health. To bridge the divide between academic and social-emotional learning, I introduced a classroom intervention titled the Care Bear Connection, during which students were required to post a message in Slack offering support to their classmates. In this mixed methods study, quantitative data were collected from first-year undergraduates (N = 36) in two team-based engineering courses (intervention group n = 24; comparison group n = 12). A pre- and post-intervention survey assessed students’ beliefs and experiences in their respective course concerning six compassion-related variables: social connectedness, …

Comparison Of The Effects Of Telehealth Versus N95 On Nurse-Patient Communication, Tony Christopher Bloomfield

Walden Dissertations and Doctoral Studies

Telehealth and face masks are some of the infection control measures nurses use while attending to patients. Nurses provide the most patient care in hospital settings and thus spend the most time with patients in their recovery journey. Because communication is paramount to the role nurses play as health care professionals, there is a substantial need to investigate how infection control measures affect the quality of nurse-patient communication. The purpose of this quantitative cross-sectional study was to describe the relationship of methods aimed at maintaining social distancing between nurses and patients to nurse-patient communication and to compare differences in the …

Comparison Of The Effects Of Telehealth Versus N95 On Nurse-Patient Communication, Tony Christopher Bloomfield

Walden Dissertations and Doctoral Studies

Telehealth and face masks are some of the infection control measures nurses use while attending to patients. Nurses provide the most patient care in hospital settings and thus spend the most time with patients in their recovery journey. Because communication is paramount to the role nurses play as health care professionals, there is a substantial need to investigate how infection control measures affect the quality of nurse-patient communication. The purpose of this quantitative cross-sectional study was to describe the relationship of methods aimed at maintaining social distancing between nurses and patients to nurse-patient communication and to compare differences in the …

Professional Staffing Small Business Strategies For Reducing Voluntary Employee, Gwendolyn L. Johnson

Walden Dissertations and Doctoral Studies

Some small business owners need help reducing voluntary employee turnover, often putting the business at risk for performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies professional staffing small business owners used to decrease voluntary employee turnover. The participants were five professional staffing small business leaders in the Washington, D.C., area with successful strategies to retain talented employees. Data were collected through semistructured interviews and analyzed using Yin’s five-step process. Three themes emerged: (a) employee recognition, (b) communication, and (c) advancement and training. A key recommendation for small business owners …

Analyzing The Effects Of Video Games On Social Anxiety And Communication, Ana S. Quigley

Senior Projects Spring 2023

Those with high levels of social anxiety can struggle with their communication skills, and confidence in communication. By using a virtual platform such as Zoom to communicate with others, individuals with social anxiety have shown decreased levels of anxiety, even noting that they prefer the virtual platform over face-to-face encounters (Yen et al., 2012). Video games can increase this level of anonymity that could be felt through zoom, by removing the ability to see the other individual’s face. This gives video games the opportunity to decrease anxiety levels while still requiring a degree of communication. Participants will be randomly sorted …

Professional Staffing Small Business Strategies For Reducing Voluntary Employee, Gwendolyn L. Johnson

Walden Dissertations and Doctoral Studies

Some small business owners need help reducing voluntary employee turnover, often putting the business at risk for performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies professional staffing small business owners used to decrease voluntary employee turnover. The participants were five professional staffing small business leaders in the Washington, D.C., area with successful strategies to retain talented employees. Data were collected through semistructured interviews and analyzed using Yin’s five-step process. Three themes emerged: (a) employee recognition, (b) communication, and (c) advancement and training. A key recommendation for small business owners …

Digital Equity: Difficulties Of Implementing The 1:1 Computing Initiative In Low-Income Areas, Demetric D. Williams

Dissertations

Successful One-to-One Computing Initiative implementation requires educators to communicate and collaborate effectively with everyone in the learning community. However, other factors such as teacher’s professional development, student’s perception, and parent’s perception often affect the implementation of the One-to-One Computing Initiative. School districts, which serve low-income areas in Mississippi, have difficulties ensuring students and communities have access to the information technology they need to participate outside the school setting. The concept is often called digital equity. However, when officials do not address the capacity, there is a vital threat to the participants’ civic, cultural, employment, lifelong learning, and access to essential …

Forced Adoption: Diffusion And Perception Of Online Education By Postsecondary Faculty Members Before And During The Coronavirus Pandemic, Marcelyn R. Saxton

ETD Archive

Once considered a fringe and unreliable pedagogical approach for higher education, online learning has entered the mainstream. While the adoption of online learning has been on the rise for the past decade, higher education’s forced adoption of online learning in response to COVID-19 has accelerated the curve. It has raised questions on the viability, sustainability, and interest in online learning for teachers, students, and administrative leadership. The most important question is: has forced adoption forever changed pedagogical approaches for higher education? This research attempts to answer this question from the perspectives of the teachers and faculty forced to adopt online …

Teaching Healthy Communication Skills For College Students With Disabilities, Molly Mcshane

Capstone Projects and Master's Theses

For college students with disabilities, interpersonal communication can be difficult. There have not been sufficient supportive services for college students with disabilities when it comes to learning communication skills in a college environment. Without effective communication skills, college students with disabilities may face social barriers and fewer chances for personal connections, which may lead to social isolation. In order to address this issue, I planned to create a 2-hour lesson for members of the Student Awareness for Disability Empowerment club (S.A.D.E) at California State University, Monterey Bay.

Jr. And Sr. High At-Risk Students Within Poverty: Formation Of The Mentor-Mentee Program In Addressing Their Needs, John J. Noggle

Doctor of Ministry Projects and Theses

In the Spring of 2015, I was driving toward Southwest Arkansas to my new appointment at Stamps First United Methodist Church. As I was driving further south on Highway 71, I began to notice how poverty-stricken South Arkansas was. Towns that were once the commercial service centers to their communities contained empty store buildings and little economic life. It was then that I knew that the majority of children in South Arkansas were At-Risk children in poverty. I felt a call in my Spirit to help those in need by developing a plan of action to help them in meeting …

A Discourse Analysis Of Student-To-Student Conversations In A Secondary School Physical Science Laboratory Setting, Jennifer Faith Oramous

Graduate Theses and Dissertations

This qualitative grounded theory study applies Discourse Analysis (DA) to focus on the student-to-student (SS) “productive conversation” occurring within groups engaged in several activities in a physical science laboratory with a goal to identify aspects and patterns of such conversation. In this study, Student-to-Student Productive Talk (SSPT) stated in relation to the accepted definitions of classroom productive talk. SSPT is on-topic discussion between students that meet the requirements of productive conversation such as visible thinking and argumentation. The form of analysis applied in this study was derived from Classroom Discourse Analysis by Cazden (2001), Gee (2014a; 2014b), and Rymes (2016). …

Bridging Barriers In Inclusive Classrooms: Avenues For Communication Between General Education Teachers And Families, Nicole M. Wack

Education Doctorate Dissertations

Family-teacher communications have proven beneficial for the academic, social and behavioral success of students at all levels. Research studies have specifically examined this dynamic as it relates to general education teachers and general education families, teachers and families at the primary level, and special education teachers and special education families. However, there is minimal research regarding communication strategies between families of students with disabilities (FSWDs) and general education teachers of inclusive classrooms (GETINs) at the high school level. In order to address this gap in the literature, this action research study investigated the following research questions: 1) To what extent …

Disruptive Communication Among The Interdisciplinary Team: Gaining Insight And Providing Nurse Education, Kristen Marie Anderson

Doctor of Nursing Practice Scholarly Project

The purpose of this study is to identify what types of disruptive behavior nurses are experiencing, discuss outcomes of disruptive behavior, and educate healthcare providers and administrators of disruptive communication. Understanding the consequences of disruptive communication can help educators articulate the need for training in conflict management and therapeutic communication methods. It can also aid healthcare providers to be more conscious of their behavior in the professional setting. Seven research questions related to communication were developed and analyzed in this study. The author developed a pre-education survey that included demographics, multiple-choice questions, and open-ended questions to assess the nurses' knowledge …

Perceptions Of Rural School Principals’ Experiences, Practices, And Understandings Of Conflict And Conflict Management, Tacy Kay Gamel

Electronic Theses and Dissertations

The rural school principalship provides unique challenges and great opportunities for conflict and conflict management. However, minimal research exists about the rural principalship or about rural principals’ conflict and conflict management. The purpose of this holistic, multiple case study was to examine rural principals’ perceptions and experiences with conflict and conflict management. Cases had to meet the criteria of the formal rural definition, and participants had to be the sole leader of their campuses. Each of the participants completed a questionnaire, an initial interview, and a follow-up interview. Data collection and analysis revealed the discord experienced by these principals based …

Exploring Academic Leadership In Higher Education Through The Lens Of Leader-To-Member Exchange (Lmx) Theory, Dequies A. Lanier

Theses and Dissertations

A phenomenological study focused on Exploring Academic Leadership in Higher Education Through The Lens of Leader-to-Member Exchange (LMX) Theory, Dequies A. Lanier, 2020: Applied Dissertation, Nova Southeastern University, Abraham S. Fischler College of Education and School of Criminal Justice. Keywords: communication, leadership development, higher education, leader-member exchange, organizational leadership This applied dissertation was designed to explore the communication between higher education leaders and faculty at the department level in the United States at a southeastern higher education institution. The study sought to explore (a) the communication relationship between leaders and followers; (b) commitment to the organization; and (c) suggested communication …

Higher Education And The Dei Climate: Exploring And Understanding The Role Of Social Media, Self Esteem, And Intercultural Communication In Diversity, Equity, And Inclusion Initiatives On The College Campus, Christian T. Cardona

University of the Pacific Theses and Dissertations

This study seeks to understand the effects and levels of impact that a university student’s intercultural communication competence, social media usage, and self-esteem have on the students’ attitudes towards diversity, equity, and inclusion (DEI) efforts implemented by institutions of higher education. By studying these three independent variables, this research seeks to improve the understanding of the university students’ attitudes on DEI efforts for leaders and change agents in higher education, providing an inspiration for leaders, administrators, and change agents of higher education to continue collaborating to innovate methods and avenues towards creating a diverse, equitable, and inclusive campus climate, as …

Language Concordance In Medicine And The Need For Medical Schools To Require Taking A Foreign Language As An Intervention Method To Minimize Language Barriers In The U.S., Mary K. Yousif

Honors College Theses

During medical school future student doctors are exposed to a multitude of patients, both natives and non-natives. However, there is no course offering (such as a foreign language or culture class) provided within the curriculum that prepares them for these future interactions. With communication being one of the primary skills used in healthcare, it is imperative to discuss the effects it can cause on a patient if not established. Overall, the goal of this research is to conduct a literary investigation regarding this matter and educate the medical community about the importance of providing effective communication in medicine. This begins …

A Phenomenological Approach On Communication Experiences Between Strength And Conditioning Coaches And Head Sport Coaches, Benjamin Charles

Leadership Education Capstones

This study investigates communication experiences between Strength and Conditioning Coaches and Head Sport Coaches using a phenomenological approach. Sixteen Strength and Conditioning Coaches were surveyed, via Qualtrics, to obtain basic demographics and answer open-ended questions to understand communication experiences and strategies Strength and Conditioning Coaches use to have effective relationships, teamwork, and athletic performance with Head Sport Coaches. Participants were required to be currently working for a DI-DIII 4-year University in the United States, have at least 1-year of Strength and Conditioning experience, an accredit certification related to training athletes at the college level, and be at least 21 years …

Instructor-Initiated Communication And Student Success In Online High-Impact Community College Courses, Tonia J. Benton

Walden Dissertations and Doctoral Studies

The problem addressed in this study is low student success in online high-impact courses. Researchers have shown that instructor-initiated communication contributes to student satisfaction and success. The purpose of this study was to determine any relationship between instructor-initiated communication and student pass rates in online high-impact courses offered at a community college in the United States. The Community of Inquiry (CoI), which identifies teacher, social, and cognitive guidelines supporting learning experiences for students, was the theoretical foundation of the study. The research question was designed to explore relationships among the percentage of students passing a course with an A, B, …

A Look At Vision: Perspectives Throughout The Organizational Hierarchy Of The Christian University Context, William Kyle Brantley

Electronic Theses and Dissertations

Research supports vision as a central tenet to leadership. Just as important as the content of vision is how it is communicated. However, once a vision is cast, far less is known about how it is communicated throughout the organization and how it influences members throughout the organizational hierarchy. For faith-based organizations like Christian colleges and universities, vision is particularly important as it serves to steer the institution toward a greater realization of its faith-based identity. This study contributes to the empirical research on vision, its communication, and its effect, as both the nature and impact of vision communication within …

Bridging The Synapse: Seeing The World Through A Neuroscience Lens, Madeline Macarthur

Chancellor’s Honors Program Projects

No abstract provided.

Policy Knowledge Communication In Nursing, Curtiss John Vavra

Walden Dissertations and Doctoral Studies

Evidence-based practices in nursing improve patient outcomes, decrease healthcare costs, and can be implemented with policies and procedures. However, there is limited literature describing how nurses acquire policy knowledge, the dissemination of which may require a significant investment of resources by a hospital. The purpose of this study was to learn more about how nurses obtain policy knowledge. Rogers's diffusion of innovations theory guided the examination of communication channels and how they relate to the formation of policy knowledge. The research questions were designed to gather information on the relationship of policy communication channels, demographic factors, and the frequency of …

Dialogue During Team Problem Solving Using Visual Representation Boundary Objects: A Case Study, Julie Marie Webb

University of the Pacific Theses and Dissertations

Organizations benefit from the knowledge held by individual members as well as knowledge that is shared among those members. In order for knowledge to co-develop between members, and to spread, organizations must provide opportunities for members to collaborate. Organizational teams sometimes require assistance with interpersonal communication, establishing consensus, and sharing knowledge when collaborating. Group facilitators can offer guidance and intervene when teams need support. In addition, teams can find support through the use of visual representation boundary objects (VRBOs) to build trust, improve communication, increase cooperation, and share ideas. This study explores how knowledge is shared between team members and …

A Multi-Case Study Of Electronic Communication Policy In Rural East Texas School Districts, Laura Lynn Dacus

Electronic Theses and Dissertations

The purpose of this descriptive case study was to conduct a policy analysis regarding electronic communication between educators and students in three rural East Texas school districts. The policy analysis for each district began with the initial implementation of teacher communication via electronic sources provided by the districts. The focus of the study was limited specifically to the policy regulating nonschool related, electronic communication by educators with students. The challenge faced by school districts to embrace technology with one-to-one classrooms, virtual classrooms, constant connectivity, school texting applications, and open availability to teachers via email, complicates restrictions placed on non-school related …

A Communication Guide For Ex-Offenders, Richard Anthony Contreras

Electronic Theses, Projects, and Dissertations

Incarceration rates and the release rate of ex-offenders into the community are both increasing. Studies have shown, on a consistent basis, that, while incarcerated, ex-offenders experience lower literacy levels than the general population, suffer emotional and mental distress from a harsh prison life, and suffer from the negative effects of public perception. Ex-offender anger abounds. These factors interfere with an inmate’s ability to communicate effectively. Notwithstanding, upon release from custody, how do we help such ex-offenders communicate? Many handbooks exist to help former inmates. However, the vast majority only offer assistance with locating government social services agencies, obtaining documents, and …

Exemplary California School District Superintendents Leading The Social Media Charge, Jamie Hughes

Dissertations

Purpose: The purpose of this mixed-methods study was to identify the social media tools used and the role of social media when communicating with parents as perceived by exemplary California school district superintendents. In addition, the purpose of this study was to describe the benefits and challenges perceived by exemplary California school district superintendents when using social media to communicate with parents.

Methodology: A mixed-methods study was applied to identify the social media tools used, the role of social media, and the benefits and challenges of using social media to communicate with parents as perceived by exemplary California school district …

Empathy And Campus Sexual Assault (Csa) Communication: Protecting The Wellbeing And Social Equity Of College Women, Kathleen Romero

All Graduate Theses, Dissertations, and Other Capstone Projects

A review of empathy and campus sexual assault communication has implications for technical communication research. Campus sexual assault is a social problem, and consequently college campuses are legally required to publish and disseminate sexual assault communication (i.e. policies, procedures, and training) to eliminate the behavior. Empathy is significant to campus sexual assault communication, given not only the emotional nature of the topic, but also the technical information to be communicated effectively and appropriately. Given the dearth of research on empathy and campus sexual assault communication, this expansive review of the literature establishes the need for technical communication research on empathy …

Lifespan Communication And Career Development Of Black Teachers: A Socio-Ecological Approach, Veronica Whinnett Hurd

Communication & Theatre Arts Theses

This thesis unlocks the lifespan story of nine Black participants as they reflected on the communicative practices that guided their career journey towards becoming a teacher. Through the lens of Bronfenbrenner’s (1979) socio-ecological development model, the microsystem, mesosystem, exosystem, macrosystem, and chronosystem were examined to understand the content of career-related memories and with whom or what the communicative experiences occurred with across the participants’ lifespan. This study also takes an in-depth look at how the content of the memories evolved across Erikson’s (1964) childhood, adolescence, and young adulthood developmental periods, and the influence of the proximal and distal socio-ecological environments …