Communication Commons^™

Communication: Memorials: An Exhibit For The Communication Technology Behind A Range Of Memorials, Bradley Finnigan

Student Works

When memorials and monuments are visited, they are often viewed as a place to reflect or pay respects. What is likely often overlooked are the messages behind these memorials, intentionally molded into memorials by their designers. This exhibit highlights 11 memorials and monuments worldwide and showcases how they communicate complex messages through unconventional means. It encourages visitors to consider the thought that went into designing the memorial and offers a different perspective on how a message can be conveyed without the use of printed text. The included curatorial statement speaks more to these points.

Leadership Strategies Amidst Disruption And Shock: Communication Implications, Stephanie K. Douglas, Robin A. Roberts, Hermen Díaz Iii

Publications

Leaders’ prompt communication about the COVID-19 pandemic was critical to stakeholders’ safety and knowledge about the uncertainty of organizational operations. In this study, the communication of various university leaders was analyzed in response to the new decade’s deadliest exogenous shock, the spread of the deadly COVID-19 virus. Content analysis of statements from a sample of leaders in public universities contained elements of situational, behavioral, and adaptive leadership. The analysis was conducted to identify leaders’ statements detailing contingencies being implemented for the survivability of their universities. Primarily studied were leader statements responding to the intensity and severity of the pandemic, rapid …

The Impact Of Human Factors And Maintenance Documentation On Aviation Safety: An Analysis Of 15 Years Of Accident Data Through The Pear Framework, Flavio A. C. Mendonca, Natalie Zimmermann

Publications

Regardless of the type of maintenance performed on aircraft, instructions are to be used to provide the aviation technicians completing the maintenance activities with guidance on, and an outline of, the maintenance items to be performed and completed. However, the use of instructions does not guarantee the correct and proper completion of the maintenance activities as the instructions may be erroneous and/or maintenance personnel can misunderstand, misinterpret, or improperly follow the procedures outlined. Resulting maintenance errors can potentially result in aircraft accidents, as illustrated by Air Midwest Flight 5481. With the purpose of understanding how human factors associated with written …

Leadership: Perception, Misconception, And Inception, Jesper M. Jensen

Staff Works - Hunt Library

Many librarians and staff in today's libraries have aspirations to be leaders in their careers, but find themselves in lower-level positions and therefore assume opportunities for leadership are limited. That is not the case because leadership is not about positional power or formal authority; it's about influence, and there are several ways one can become influential. This presentation aims to debunk the stereotypical perceptions and misconceptions people might have about leaders, and instead demonstrate how librarians and library staff can adopt key skills to influence co-workers, patrons, and the library in general, and thereby showcase their leadership skills no matter …

Us Political Leadership And Crisis Communication During Covid-19, Daryl V. Watkins, Aaron D. Clevenger

Publications

The research explored the role of political leadership in response to the novel coronavirus (COVID-19). The researchers conducted a political discourse analysis on 239 transcripts from the press briefings of President Trump and seven U. S. governors to determine the extent to which the research subjects used effective crisis leadership and communication. These results suggest that President Trump and Governors DeSantis, DeWine, Ducey, and Ivey are particularly vulnerable to political fallout for their handling of COVID-19 because stakeholders might view them as inattentive to the crisis and ineffective in their policy responses. Governors Cuomo, Newsom, and Whitmer may be in …

Leadership Crisis Communication During The Pandemic Of 2020, Daryl Watkins, Steven Walker

Publications

COVID-19 provided a unique opportunity to examine leadership communication strategies during an extended crisis. The authors used political discourse analysis to review the crisis communication of President Donald Trump and seven U.S. governors using the U.S. Center for Disease Control crisis communication framework. The findings demonstrated that U.S. governors typically used effective communication strategies during their press briefings. President Trump often did not use effective crisis communication. The governors’ crisis communication styles were consistent with the CDC’s guidelines. The governors’ communication styles demonstrate that they are “in the arena,” while President Trump has attempted to remove himself from the arena.

Optimization Of A Customized Leadership Development Program Upskilling English Language Fluency In Brazil Aviation Leaders, Robin A. Roberts

Publications

Objective: The present study explored how a customized leadership development program (LDP) with coursework taught in English to non-native English speakers could optimize English language fluency in Brazil airline leaders.

Background: Currently, problems exist with a myriad of native language accents and phraseology interfering with cognitive reflexes especially for aircrews and air traffic controllers to safely do their work. Executives from four Brazilian airlines proactively implemented a 14-month LDP focused on English language fluency and leadership enhancements collectively for leaders within their firms.

Method: Blended learning as proposed by the International Civil Aviation Organization provided the experiential …

The Role Of The Internet In Intelligence Gathering And Spreading Propaganda, Leila Halawi

Publications

The analysis of American intelligence as an academic discipline exhibits an excellent level of integration regarding subject matter and methods from military history and strategic studies. The knowledge and information revolution steered a different online culture of sharing and oversharing. While the study of intelligence has primarily been associated with historical methods thus far, opportunities for innovation are also afforded by advances in theoretical and conceptual thinking about intelligence. Such revolutions can help intelligence history while concurrently enlightening the disputes on intelligence in the twentyfirst century. The takings from the information age consist of low cost for access to data …

Competency-Based Education: A Framework For A More Efficient And Safer Aviation Industry, Flavio A. C. Mendonca, Julius Keller, Brian G. Dillman

Publications

Aircraft design and reliability as well as pilots’ education and training have steadily and significantly improved in the last 20 years. Nevertheless, high-profile accidents still occur, even when the aircraft and related systems are operating adequately. Controlled flight into terrain, runway incursion accidents, and loss of control in flight are examples of mishaps in which inadequate decision-making, poor leadership, and ineffective communication are frequently cited as contributing factors. Conversely, the investigation of accidents (e.g., US Airways Flight 1549, in the U.S. on Jan. 15, 2009) and serious incidents (e.g., TAM Linhas Aereas Flight 3756 in Brazil on June 17, 2011) …

Digital Repository Concierge @ Your Service, Anne Marie Casey, Chip Wolfe, Debra Rodensky, Cassandra R. Konz, Jesper M. Jensen

Publications

Libraries often develop and implement new services for the public. Sometimes they succeed; other times they fail. Expecting community members to understand the benefits of a great new idea on their own may not always work. But, taking a concierge approach to the implementation and maintenance of an innovative service may make all the difference to its success. Using a case study from the Embry-Riddle Aeronautical University (ERAU) library as a backdrop, this presentation will highlight the effectiveness of taking a concierge approach to implementing a new service in any type of library. In 2013, ERAU launched Scholarly Commons to …

Alaska Part 135 Operations: The Need For Additional Regulatory Oversight And Continuous Aircraft Tracking, April A. Larsen

Student Works

With a focus on Alaska, this research illustrates the lack of regulatory oversight pertaining to Title 14 CFR Part 135 operators, including SMS, training, and equipment requirements. As of January 2020, under the Federal Aviation Administration’s NextGen initiative, all aircraft flying in controlled airspace are required to have an Automatic Dependent Surveillance – Broadcast (ADS– B) system installed and operational. Many Alaskan operators fly in hazardous terrain, and marginal weather, with little to no communication, yet ADS-B is not a requirement as they are in uncontrolled airspace. Alaska also lacks vital aviation infrastructure including adequate instrument approach procedures, weather monitoring …

Supporting Safety Culture In Academia: Safety Communication Barriers, Emily Faulconer, Chelsea Lenoble

Publications

In the last decade, we have heard of multiple disturbing academic laboratory accidents resulting in significant injury and property damage. When these hit headlines, it can spur self-reflection across academic institutions. The unfortunate truth is that safety in academia tends to be problematic. Accidents happen regularly even if they do not make headlines, with post-accident analyses typically revealing systematic safety failures. As a result, the concept of safety culture has come into the spotlight.

Project Management Leadership And Interpersonal Skills: The Past, Present, And Future, Valerie Denney, Gordon Haley, Edward Rivera, Daryl V. Watkins

Publications

The purpose of this research is to examine how interpersonal competencies have evolved in the project management profession and describe which additional skills will be needed in the future. Using an applied thematic analysis, the authors examined the past, present, and future of interpersonal skills in peer reviewed academic literature and project management textbooks. A gap analysis was used to compare the reviewed material vs. interpersonal competencies. This research concluded that project management interpersonal transferrable skills are the ones that will be most highly sought after into the future. The future of interpersonal skills will need to concentrate on those …

Deindividuation In Anonymous Social Media: Does Anonymous Social Media Lead To An Increase In Non-Normative Behavior?, Shayn S. Davidson, Amy Bradshaw Hoppock, Rebecca A. Rohmeyer, Joseph Keebler, Christina M. Frederick

Publications

This research presents several aspects of anonymous social media postings using an anonymous social media application (i.e., Yik Yak) that is GPS-linked to college campuses. Anonymous social media been widely criticized for postings containing threats/harassment, vulgarity and suicidal intentions. However, little research has empirically examined the content of anonymous social media postings, and whether they contain a large quantity of negative social content. To best understand this phenomenon an analysis of the content of anonymous social media posts was conducted in accordance with Deindividuation Theory (Reicher, Spears, & Postmes, 1995). Deindividuation Theory predicts group behavior is congruent with group norms. …

Iran, Diane M. Zorri

Publications

Internet access in Iran is characterized by strong censorship, limited access, surveillance, and widespread state-sanctioned propaganda. The regime in Tehran views internet freedom as a critical threat to its national security (Henry, Pettyjohn, and York 2014). Using an index of variables such as obstacles to access, limits on content, and violations of user rights, the nongovernmental organization Freedom House rates Iran’s internet access as “not free” (Freedom House 2018). On a scale of zero to one hundred, where zero is “free” and one hundred is “not free,” Freedom House scores Iran at an eighty-five, making it the least free nation …

Examining The Qualities Of Online And Offline Friendships: A Comparison Between Groups, Christina M. Frederick, Tianxin Zhang

Publications

Online social technologies are now used by a majority of individuals in the U.S. (Pew, 2018a). Sending emails, texting, posting on social media sites, and connecting with others through online gaming open up our social networks to a wider range of individuals. As a result, it is not uncommon to develop friendships with others that are conducted primarily in an online environment. However, we know little about the qualities of online friendships and how they may, or may not, differ from traditional face to face friendships. The present study focused on exploring friendship quality in online and offline domains using …

Supporting Safety Culture In Academia: Giving A Voice To Faculty, Emily K. Faulconer, Chelsea A. Lenoble

Publications

In the words of Sir Winston Churchill, “The difference between mere management and true leadership is communication.” Department leaders have a vital role to play at all institutional levels when it comes to achieving an optimal safety culture that promotes safety voice behavior.

At the university level, this role is to help the university develop a solid foundation that will support a strong safety culture. At this level, it can be a challenge to mobilize and sustain the necessary resources to effectively develop and communicate a clear, consistent message that is aligned with implicit and explicit reward structures.

Meta-Analysis Of Public Acceptance Of Unmanned Aircraft Systems In The United States, Miles M. Legere

Student Works

Automated and unmanned systems are rapidly revolutionizing every aspect of military, commercial, and public use operations in the United States. While this technology serves effectively in dull, dirty, and dangerous tasks, the rapid introduction of unmanned technologies into society has generated intense debate about their ethical, moral, and legal use. Specifically, the rise in the development and application of unmanned aircraft systems (UAS) has created significant public discord. As public acceptance of UAS plays a major role in the regulatory decisions that allow for expanded use in commercial and public use applications, it is critically important to understand the complexities …

A Roundtable For Victoria M. Grieve, Little Cold Warriors: American Childhood In The 1950s, Thomas Field Jr., Julia L. Mickenberg, Lori Clune, Mary Brennan, Donna Alvah, Victoria M. Grieve

Publications

Dr. Thomas Field introduces a roundtable discussion of Victoria M. Grieve's Little Cold Warriors: American Childhood in the 1950s, providing a synopsis of reviewer critiques before the reviewers expand on their views and the author responds.

Nurturing Faculty Buy-In For Top-Down Mandates, Emily K. Faulconer

Publications

Higher education is a bureaucracy. As such, colleges and universities require strong leaders but they also must have committed faculty members. Shared governance and transparency - arguably empty buzz words – have definitions that will vary based on who you ask. Despite the minefield, these terms are relevant when discussing change within academia.

If At First You Do Not Succeed: The Student Benefits Of Multiple Trials On Summative Assessments, Emily Faulconer, John Griffith, Hayden Frank

Publications

Learning management systems offer flexibility in assessments. In Canvas, questions can be pulled from pools, customizing each quiz. Canvas also allows unique feedback options. Unique feedback can be programmed for students whether they got the question correct or incorrect. Feedback can even be customized based on which wrong answer was selected. Canvas also allows multiple attempts on assessments, with various options for awarding credit (final attempt, best score, average score, etc.). Combining immediate feedback with multiple attempts is a power - yet underexplored - tool.

Research Benefits For Scholarly Authors Being Published On A Public Forum, Hunter M. Watson, Brent D. Bowen, Timothy B. Holt, Jacqueline R. Luedtke

Publications

The previous construct of research was focused on social media platforms as a benefactor in broadcasting towards a global audience with non-academic professions. Following along the same ideology, this research directs the attention to a pertained audience in academic profession.

•Embry-Riddle is the host of Scholarly Commons which collects the research of authors (faculty members), and assists in developing a digital portfolio. This portfolio creates metric measurements on a dashboard to indicate where downloads are occurring, and aids in providing current information pertaining to the authors’ publication. •In this case, the publication of the National Airline Quality Rating (AQR) ( …

Writing As A Science Educator, Emily K. Faulconer

Publications

As scientists, we write to record observations and procedures. We write to analyze and present our data. We write to evaluate the works of others. My training in scientific writing started in earnest as an undergraduate student where I dutifully wrote lab reports and literature reviews. I learned how to write objectively. I practiced evidence-based arguments. After years of practice, this writing style is second nature. I see hints of it in my e-mail communication style. I even hear its echo in my administrative documents. This style is efficient and clear.

Usability Of A Smartphone Application To Support The Prevention And Early Intervention Of Anxiety In Youth, Ryan D. Stoll, Armando A. Pina, Kevin Gary, Ashish Amresh

Publications

Anxiety disorders are among the most common psychiatric problems in youth, fail to spontaneously remit, and place some youth at risk for additional behavioral and emotional difficulties. Efforts to target anxiety have resulted in evidence-based interventions but the resulting prevention effects are relatively small, often weakening over time. Mobile health (mHealth) tools could be of use to strengthen the effects of anxiety prevention efforts. Although a large number of mHealth apps have been developed, few have been evaluated in terms of usability prior to clinical effectiveness testing. Because usability is one of the main barriers to mHealth usage and adoption, …

The Future Of Social Media Usage For Scholarly Research, Brent D. Bowen, Jackie Luedtke, Timothy B. Holt, David Ehrensperger, Hunter M. Watson

Publications

The research method for this project – examining the dissemination of research artifacts through social media as well as the impact social media can have on scholarly research – originated with Dr. Brent Bowen of Embry-Riddle Aeronautical University at the Prescott, Arizona campus and Dr. Dean E. Headley of Wichita State University. Drs. Bowen and Headley introduced the Airline Quality Rating (AQR) in early 1991 as an objective method for comparing and scoring airline performance in areas deemed to be important for consumers. Scores are calculated by defining 15-elements in four major areas, focusing on airline performance and the significance …

A Student's Perspective On The Utilization Of Social Media For Scholarly Research, Brent D. Bowen, Jacqueline Luedtke, Timothy B. Holt, David Ehrensperger, Hunter M. Watson

Publications

The research was conducted on the continuous advancements on the Airline Quality Rating (AQR) developed by Dr . Brent Bowen, and the benefactor of research from a student perspective . The general case study focus of this research is the AQR as it relates to the utilization of social media platforms, and thus having the ability to reach out to a broader worldwide presence . Media metrics consisting of social network platforms, and news releases to assist in broadening the viewership and utilization of research in meeting individuals needs in gaining qualitative and quantified information about the AQR . As …

Impact Factor And Scholarly Research: The Traditional Media With A Social Media Influence, Brent D. Bowen, Jacqueline Luedtke, Timothy B. Holt, David Ehrensperger, Hunter M. Watson

Publications

The research method for this project – examining the dissemination of research artifacts through social media as well as the impact social media can have on scholarly research – originated with Dr. Brent Bowen of Embry-Riddle Aeronautical University at the Prescott, Arizona campus and Dr. Dean E. Headley of Wichita State University. Drs. Bowen and Headley introduced the Airline Quality Rating (AQR) in early 1991 as an objective method for comparing and scoring airline performance in areas deemed to be important for consumers. Scores are calculated by defining 15-elements in four major areas, focusing on airline performance and the significance …

Multiple Perspectives Community Engagement Assessment Model, Sally Blomstrom, Barbara Hayford, Lori A. Mumpower, Andrelle Bobinsky

Publications

We propose a multiple perspectives assessment model for community engagement. The assessment model was developed for a service-learning project. The multiple perspectives included in the model were those from the community partner, the faculty member, students, and the associate director from the Center for Teaching and Learning Excellence (CTLE). The model assessed the effectiveness of the service-learning project using qualitative reflections and quantitative data. Assessment from each perspective produced positive results in the improvement areas of assignment instructions, pedagogy, process, and deliverables. Generalizability may be limited because this project is ongoing with the same representatives from the community partner, CTLE, …

Audio Tours Of Fish: Angling For An Effective Mediated Speech, Sally Blomstrom, Barbara Hayford, Lori A. Mumpower

Publications

Public speaking is a course required in many degree programs traditionally taught in a face to face setting. Online and hybrid courses are now offered by many institutions in addition to traditional courses, and they are more likely to include mediated speech assignments. Mediated speaking situations include webinars, videoconferences, video recordings of speeches on DVD or YouTube, and other options that students may well find themselves using in their personal and professional communication. Online and some hybrid courses assign mediated speaking situations for the submission of speeches, not as a genre unto itself. In traditional face to face public speaking …

Impact Of Declining Proposal Success Rates On Scientific Productivity, Ted Von Hippel, Priscilla Cushman, Todd Hoeksema, Chryssa Kouveliotou, James Lowenthal, Bradley Peterson, Keivan G. Stassun,

Publications

Over the last decade proposal success rates in the fundamental sciences have dropped significantly. Astronomy and related fields funded by NASA and NSF are no exception. Data across agencies show that this is not principally the result of a decline in proposal merit (the proportion of proposals receiving high rankings is largely unchanged), nor of a shift in proposer demographics (seniority, gender, and institutional affiliation have all remained unchanged), nor of an increase (beyond inflation) in the average requested funding per proposal, nor of an increase in the number of proposals per investigator in any one year. Rather, the statistics …