Communication Commons^™

Engagement Behaviors On Social Media In Higher Education: Content Analysis Study On Facebook Pages Of 12 Universities, Caroline E. Jessup

Senior Honors Projects, 2020-current

This study provides insight into factors that influence audience engagement behaviors on the official Facebook pages of higher education institutions. Many current and prospective students at universities, as well as recent alumni, are looking at Facebook as a way to gather information and build trust with colleges. Similarly, organizations such as universities see social media as the most effective way to reach their publics and build relationships with them. However, there is little literature that illustrates what factors such as inclusion of pictures, hashtags, hyperlink and even size and region of university affect audience engagement on Facebook. A content analysis …

Like And Share: The Effectiveness Of Social Media On University Student Response Behavior During Emergency Events, Ashley Brooke Collett

Online Theses and Dissertations

The purpose of this research was to identify how effective the use of social media is when used by university students during emergency events. The literature review included in this thesis studies the cases made by other researchers, who were equally as curious about social media's communication effectiveness, and in some incidents evaluated how it was used, the results produced, and what contribution it made during the timeline of that emergency.

The methodology inquired about, and examined, the types of events which students most commonly use social media, the frequency of such use, and their interest in seeing this type …