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Puppy Buyer Complaints: A Five-Year Summary, 2007‐2011, The Humane Society Of The United States
Puppy Buyer Complaints: A Five-Year Summary, 2007‐2011, The Humane Society Of The United States
PUPPY MILL REPORTS
The Humane Society of the United States receives complaints about sick puppies on a daily basis. Over a five-year period (2007-2011), our puppy mills campaign received 2,479 puppy buyer complaints. The complaint came to The HSUS via our website complaint form (www.humanesociety.org/puppycomplaint), by email, and through our puppy mills tip line. Buyers complained about sick puppies sold by a variety of sources, including pet stores, breeders (both in person and online), or middleman dealers (sometimes known as brokers). Unsatisfied buyers contact The HSUS for many reasons; some are seeking information about how to pursue their consumer complaint, others …