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Full-Text Articles in Social and Behavioral Sciences

2019 Accessibility Roundtable Customer Service Planning, Annie Bélanger Apr 2019

2019 Accessibility Roundtable Customer Service Planning, Annie Bélanger

Presentations

Accessibility permeates all aspects of our public-facing work. Being accessible is in every aspect of workflow development and application for user services and support. Many more than the manager are involved in the development and application of our guidelines, practices and procedures. It is everyone’s responsibility.

The session covered:

  • What is accessibility?
  • Accessible Customer Service
    • Leading Practices
    • Practical approaches to delivery
    • Planning with Accessibility in Mind
    • Resources to learn more about accessibility in libraries

The session is premised on goal of accessibility, or moving beyond compliance. As such, accessible means that a person with a disability is afforded the opportunity …


Transportation And Geographical Challenges, Martin E. Blair, C. Feeley, University Of Montana Rural Institute Mar 2016

Transportation And Geographical Challenges, Martin E. Blair, C. Feeley, University Of Montana Rural Institute

Independent Living and Community Participation

The Policy Summit: Innovations in Adult Programming, sponsored by the Autism Services, Education, Resources, and Training Collaborative (ASERT) brought together experts from across the United States who specialize in programs and policy development and implementation for adults with autism spectrum disorder, intellectual disability, other developmental disabilities, and mental health diagnoses. The purpose of this presentation was to discuss ways to address transportation and geographical challenges faced by policy and decision-makers to generate new ideas in Pennsylvania.


Can Policy To Address Some Rights Address Breaches Of Other Disability Rights?, Sally Robinson, Karen Fisher Assoc Prof Mar 2013

Can Policy To Address Some Rights Address Breaches Of Other Disability Rights?, Sally Robinson, Karen Fisher Assoc Prof

Professor Sally Robinson

Governments must implement the UN CRPD. In practice, government prioritises policies relating to some rights more highly than others. This unequal implementation relates in part to constraints on government, including competing interests, multiple participants and incremental policy change. In the context of these constraints, can differential policy priorities address breaches of other disability rights? This paper tests this question in relation to support for people living in boarding houses in Queensland, focusing particularly on residents with intellectual disability. Among the core disability rights are the rights to housing and housing support (Article 19). For some people living in boarding houses, …