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Full-Text Articles in Social and Behavioral Sciences

Staff Training At A Combined Services Desk, Anne E. Rauh, Anne Glorioso, Amy Kindschi Nov 2010

Staff Training At A Combined Services Desk, Anne E. Rauh, Anne Glorioso, Amy Kindschi

Anne Rauh

In the summer of 2008 Wendt Commons undertook the ambitious task of formalizing a training program for all library staff (including students) who work at the combined services desk. Panelists will discuss the development process, show materials created for the pilot program, and offer an evaluation of the outcome. Please attend this session for an engaging discussion of library staff training and leave with ideas that can be implemented in any library setting.


Staff Training At A Combined Services Desk, Anne Rauh, Anne Glorioso, Amy Kindschi Nov 2010

Staff Training At A Combined Services Desk, Anne Rauh, Anne Glorioso, Amy Kindschi

Libraries' and Librarians' Publications

In the summer of 2008 Wendt Commons undertook the ambitious task of formalizing a training program for all library staff (including students) who work at the combined services desk. Panelists will discuss the development process, show materials created for the pilot program, and offer an evaluation of the outcome. Please attend this session for an engaging discussion of library staff training and leave with ideas that can be implemented in any library setting.


Assessing One-Shot Instruction: Using Post-Assignment Evaluations To Build Better Assignments, Jennie E. Callas Nov 2010

Assessing One-Shot Instruction: Using Post-Assignment Evaluations To Build Better Assignments, Jennie E. Callas

LOEX Conference Proceedings 2008

As instruction librarians, teaching is the focus of our job, and evaluations of our teaching effectiveness should contribute to discussions of our overall performance. Traditional course evaluations are used by faculty who spend full semesters with students, but how can we evaluate teaching effectiveness in one-shot sessions? Freshman English students at R-MC evaluate library instruction AFTER they turn in the annotated bibliography assignment the instruction targets. The evaluation, which was developed in part because the original assignment was unsuited to the library’s resources and tools, enables students to reflect on their completion of the assignment and to evaluate teaching effectiveness …


Reduce, Reuse, Recycle: Revamping A Freshman Seminar Information Literacy Program, Amanda Izenstark, Mary C. Macdonald Nov 2010

Reduce, Reuse, Recycle: Revamping A Freshman Seminar Information Literacy Program, Amanda Izenstark, Mary C. Macdonald

LOEX Conference Proceedings 2008

Learn how the University of Rhode Island Library renewed their freshman seminar information literacy sessions without reinventing the wheel. Get ideas for reviving your current presentation and engaging students, while providing first year students with a broad view of your library space and services in 50 minutes or less.

This renewed Library Experience program is an engaging and flexible three-part program that introduces students to a multitude of services, spaces and ideas about the who, what, when, where and how of an academic library. The new program reduces student boredom and librarian apathy through a model that accommodates differences in …


Teaching The Teachers: Building Information Literacy Into The Biology Curriculum, Meris Mandernach Nov 2010

Teaching The Teachers: Building Information Literacy Into The Biology Curriculum, Meris Mandernach

LOEX Conference Proceedings 2008

In a world that is saturated with questionable scientific information, producing information literate students should be the goal of every institution of higher learning. There are numerous studies that detail why information literacy should be integrated into the curriculum; however, there are few examples of how to do so. At James Madison University information literacy was successfully integrated into the Biology major. This presentation will include highlights from a workshop, in class presentations, and the development of an assessment instrument as well as an analysis of the overall success of this evolving partnership between librarians and teaching faculty.


Reduce, Reuse, Recycle: Revamping A Freshman Seminar Information Literacy Program, Amanda Izenstark, Mary Macdonald Oct 2010

Reduce, Reuse, Recycle: Revamping A Freshman Seminar Information Literacy Program, Amanda Izenstark, Mary Macdonald

Amanda Izenstark

Learn how the University of Rhode Island Library renewed their freshman seminar information literacy sessions without reinventing the wheel. Get ideas for reviving your current presentation and engaging students, while providing first year students with a broad view of your library space and services in 50 minutes or less. This renewed Library Experience program is an engaging and flexible three-part program that introduces students to a multitude of services, spaces and ideas about the who, what, when, where and how of an academic library. The new program reduces student boredom and librarian apathy through a model that accommodates differences in …


Music Library Space Use Study: Assessing When “Times They Are A Changin’”, Margaret Martin Gardiner, Monica Fazekas Oct 2010

Music Library Space Use Study: Assessing When “Times They Are A Changin’”, Margaret Martin Gardiner, Monica Fazekas

Western Libraries Presentations

No abstract provided.


Instant Assessment: Using Response Systems To Evaluate Student Comprehension In Library Instruction, Leslie G. Adebonojo, Kathy Campbell, Mark Ellis Oct 2010

Instant Assessment: Using Response Systems To Evaluate Student Comprehension In Library Instruction, Leslie G. Adebonojo, Kathy Campbell, Mark Ellis

ETSU Faculty Works

No abstract provided.


Automatic Assessment Of Library Resources Utilizing Libguides, Leslie G. Adebonojo, Kathy Campbell, Mark Ellis Oct 2010

Automatic Assessment Of Library Resources Utilizing Libguides, Leslie G. Adebonojo, Kathy Campbell, Mark Ellis

ETSU Faculty Works

No abstract provided.


Using A Rubric To Assess Freshman English Library Instruction, Susan Gardner Archambault, Elisa Acosta Oct 2010

Using A Rubric To Assess Freshman English Library Instruction, Susan Gardner Archambault, Elisa Acosta

Elisa Slater Acosta

Loyola Marymount University’s (LMU) Reference Department redesigned their freshman English library instruction so that all freshmen get a consistent and measurable experience using the library. In order to move to a more outcomes-based approach that measures what students can do with the information literacy skills we teach them, the Department designed an interactive five-module introduction to the research process that can be evaluated. All teaching materials were inserted onto a “LibGuide” content management system. Students sequentially complete an “English 110 Library Research Worksheet” as they work through the five-module research process and receive library instruction.
The Department also designed a …


Hot To Prot: Enhanced Instruction Skills Through Peer-Review, Karen Gilbert, Kevin L. Jones, Cindy Judd Sep 2010

Hot To Prot: Enhanced Instruction Skills Through Peer-Review, Karen Gilbert, Kevin L. Jones, Cindy Judd

Library Faculty and Staff Papers and Presentations

In order to improve both library instruction and formative evaluation, EKU Libraries’ Public Services librarians located and adapted Samson & McCrea’s (2008) Peer Review of Teaching model (PROT). This presentation explained the three major elements of the PROT, what it specifically evaluates, how it was implemented, and what library instructors have gained from its use.


Embedded Information Literacy In The Basic Oral Communication Course: From Conception Through Assessment, Kari D. Weaver, Penni M. Pier Aug 2010

Embedded Information Literacy In The Basic Oral Communication Course: From Conception Through Assessment, Kari D. Weaver, Penni M. Pier

Faculty Publications

This paper explores the process of embedding information literacy into a basic oral communication course. Discussion includes student performance as an impetus for change, collaborative course design between the oral communication teaching team and instructional librarians, and assessment initiatives. Suggestions for future collaborative work are articulated.


Ordering Up Gimlet For Data Mining Success., Susan Gardner, Ken Simon Jul 2010

Ordering Up Gimlet For Data Mining Success., Susan Gardner, Ken Simon

Susan Gardner Archambault

The Reference Department at Loyola Marymount University’s (LMU) William H. Hannon Library experimented with using the Gimlet question tracking system to record statistics on all encounters at their new “almost 24/7” Information Desk. This workshop will chronicle the implementation of Gimlet at the Information Desk and highlight the data analysis techniques that led to several advancements in staffing and service.


Making Reference Service Count: Collecting And Using Reference Service Statistics To Make A Difference, Judith Garrison Jun 2010

Making Reference Service Count: Collecting And Using Reference Service Statistics To Make A Difference, Judith Garrison

Judith Garrison

The Association of Research Libraries requirements for quantifying reference services are inadequate for a complete and accurate reflection of the complex nature of modern reference services. Using resources at hand, a medium-size academic library created an online system to collect, store, analyze, and use reference statistics. Information is entered at the point of service in a Web-based interface located on the computer desktop of each librarian. When record keeping and reporting processes were customized, automated, and made accessible to librarians, the data collected proved invaluable in tracking trends in reference service, monitoring library initiatives, and providing reference librarians information for …


14 Days To Have Your Say, Andrea Peterson, Frank Haulgren Apr 2010

14 Days To Have Your Say, Andrea Peterson, Frank Haulgren

Western Libraries Faculty and Staff Publications

During spring quarter 2008, the Western Washington University (WWU) Libraries established an interactive bloglike environment called “14 Days to Have Your Say” with the intention of gathering new ideas and feedback about the libraries from the university community. The environment was developed as a fairly simple Drupal site. The project was open for direct posting from anyone on the WWU campus for 14 days, from May 7 to May 21, 2008. During this time, more than 600 posts were made from 300- plus unique users.


Pulling It All Together: Developing An Assessment Toolkit, Kathy Ball, Margaret Martin Gardiner Feb 2010

Pulling It All Together: Developing An Assessment Toolkit, Kathy Ball, Margaret Martin Gardiner

Western Libraries Presentations

This presentation discusses topics such as good assessment practices, assessment tools, data analysis and presentation, and assessment promotion.


Accurate Answers To Reference Queries May Be Provided Less Frequently Than Expected, Eamon Tewell Jan 2010

Accurate Answers To Reference Queries May Be Provided Less Frequently Than Expected, Eamon Tewell

Brooklyn Library Faculty Publications

A review of: Hernon, P., & McClure, C. (1986). Unobtrusive reference testing: The 55 percent rule. Library Journal, 111(7), 37-41.


Carl Research Award [Awarded By The California Academic And Research Libraries Association], Shannon M. Staley Jan 2010

Carl Research Award [Awarded By The California Academic And Research Libraries Association], Shannon M. Staley

Shannon M. Staley

As the Library and Information Science profession has developed a range of core competencies for information literacy based on the Association of College and Research Libraries (ACRL) Information Literacy Competency Standards for Higher Education, the need to assess students' progressive understanding of those competencies has become critical to determining the effectiveness of various library instruction approaches. Currently, there is no standardized or uniform way of assessing student information literacy skills at our library. A review of the literature reveals that many assessment surveys in the field are created without a process of standardization to determine whether respondents interpret questions correctly. …


Csu Mini Grant [Awarded By California State University], Shannon M. Staley Jan 2010

Csu Mini Grant [Awarded By California State University], Shannon M. Staley

Shannon M. Staley

To apply quality research on information literacy, two graduate students will be hired. One will employ appropriate statistical methods for data collection. The other will program these new statistical reporting features into an online assessment tool and improve its overall usability. This will enhance an understanding of how library instruction impacts SJSU students’ educational experience.


Public Services Training At Wendt Library, Anne E. Rauh, Anne Glorioso Jan 2010

Public Services Training At Wendt Library, Anne E. Rauh, Anne Glorioso

Anne Rauh

No abstract provided.


Information Research Practices, Fall 2010 – Pretest Summary Results, Jackie Lauer-Glebov Jan 2010

Information Research Practices, Fall 2010 – Pretest Summary Results, Jackie Lauer-Glebov

Staff and Faculty Work

Jackie Lauer-Glebov presented Information Research Practices Survey Results


Public Services Training At Wendt Library, Anne Rauh, Anne Glorioso Jan 2010

Public Services Training At Wendt Library, Anne Rauh, Anne Glorioso

Libraries' and Librarians' Publications

No abstract provided.


Supporting Inquiry By Identifying Gaps In Student Confidence: Development Of A Measure Of Perceived Competence, Marilyn P. Arnone, Ruth V. Small, Rebecca Reynolds Jan 2010

Supporting Inquiry By Identifying Gaps In Student Confidence: Development Of A Measure Of Perceived Competence, Marilyn P. Arnone, Ruth V. Small, Rebecca Reynolds

School of Information Studies - Faculty Scholarship

Critical to inquiry-based learning is information literacy. Educators can enhance students’ experiences during the inquiry process if they are aware of the skill areas in which students either have or lack confidence. This article describes the development and psychometric properties of the Perceived Competence in Information Skills (PCIS) measure. Educators can use the measure to support student inquiry by identifying and addressing gaps in student confidence. The measure is freely available through Syracuse University’s Center for Digital Literacy.


Approval Plan Profile Assessment In Two Large Arl Libraries: University Of Illinois At Urbana-Champaign And Pennsylvania State University, Lynn N. Wiley, Lisa German, Tina E. Chrzastowski, Bob Alan Jan 2010

Approval Plan Profile Assessment In Two Large Arl Libraries: University Of Illinois At Urbana-Champaign And Pennsylvania State University, Lynn N. Wiley, Lisa German, Tina E. Chrzastowski, Bob Alan

Staff publications, research, and presentations

Two Association of Research Libraries member libraries, the University of Illinois at Urbana–Champaign (UIUC) and Pennsylvania State University (Penn State), evaluated their monograph acquisition approval plan profiles to answer basic questions concerning use, cost effectiveness, and coverage. Data were collected in tandem from vendors and local online systems to track book receipt, item circulation, and overlap between plans. The study period was fiscal year 2005 (July 1, 2004–June 30, 2005) for the approval plan purchasing data, and circulation use data were collected from July 1, 2004, through March 31, 2007, for both UIUC and Penn State. Multiple data points were …


Using A Student-Generated Survey To Inform Planning For A User-Focused Learning Commons, Sharon A. Weiner, John Weiner Jan 2010

Using A Student-Generated Survey To Inform Planning For A User-Focused Learning Commons, Sharon A. Weiner, John Weiner

Libraries Research Publications

A master’s comprehensive University is planning a learning commons to support undergraduate learning. The planning process included a literature review, site visits to commons, consultations with experts in the field, discussions with campus specialists, and surveys of patrons. The literature reports two primary forms of data gathering for learning commons: interview/observation and purposive surveys. This report describes the findings of a survey conducted to determine students’ perceptions of services relevant in learning commons. The findings indicated that the students wanted help with their information processing needs.


Exploring Library 2.0 On The Social Web, Steve Brantley Jan 2010

Exploring Library 2.0 On The Social Web, Steve Brantley

Faculty Research & Creative Activity

Library 2.0 literature has described many of the possibilities Web 2.0 technologies offer libraries. Case studies have assessed local use, but no studies have measured the Library 2.0 phenomenon by searching public social networking sites. This study used library-specific terms to search public social networking sites, blog search engines, and social bookmarking sites for activity associated with librarians and library users. Blog search data about the recentness of activity or the popularity of a blog post indicate Library 2.0 technology has many early adopters but provide less evidence of sustained use. The results follow a curve resembling the 80 / …


Exploring Library 2.0 On The Social Web, Brantley Jan 2010

Exploring Library 2.0 On The Social Web, Brantley

Faculty Research & Creative Activity

Library 2.0 literature has described many of the possibilities Web 2.0 technologies offer libraries. Case studies have assessed local use, but no studies have measured the Library 2.0 phenomenon by searching public social networking sites. This study used library-specific terms to search public social networking sites, blog search engines, and social bookmarking sites for activity associated with librarians and library users. Blog search data about the recentness of activity or the popularity of a blog post indicate Library 2.0 technology has many early adopters but provide less evidence of sustained use. The results follow a curve resembling the 80 / …


Exploring Library 2.0 On The Social Web, Steve Brantley Jan 2010

Exploring Library 2.0 On The Social Web, Steve Brantley

Steve Brantley

Library 2.0 literature has described many of the possibilities Web 2.0 technologies offer libraries. Case studies have assessed local use, but no studies have measured the Library 2.0 phenomenon by searching public social networking sites. This study used library-specific terms to search public social networking sites, blog search engines, and social bookmarking sites for activity associated with librarians and library users. Blog search data about the recentness of activity or the popularity of a blog post indicate Library 2.0 technology has many early adopters but provide less evidence of sustained use. The results follow a curve resembling the 80 / …


Planning An Information Commons, Michael J. Whitchurch Jan 2010

Planning An Information Commons, Michael J. Whitchurch

Faculty Publications

Of the steps in implementing an information commons, one of the most important is the planning phase. In order for the planning and implementation to be a success, buy-in and support from library users and administrators is essential. The result of the planning process is a detailed planning document which will influence the success of the commons. The document should include plans for policy changes, space for the commons, staffing issues, and assessments, both before and after implementation. Even with all the planning completed, an evaluation of the viability of and desirability for a commons should determine whether a commons …


Solving The Rubrics Cube: Using Assessment To Sharpen Library Instruction, Elisa Slater Acosta, Susan Gardner Dec 2009

Solving The Rubrics Cube: Using Assessment To Sharpen Library Instruction, Elisa Slater Acosta, Susan Gardner

Elisa Slater Acosta

Loyola Marymount University's (LMU) Reference Department designed a rubric to measure student learning outcomes for freshman English. Students sequentially completed an "English 110 Library Research Worksheet” during library instruction. The rubric which is set up to analyze learning outcomes from parts of the ACRL Information Literacy Competency Standards for Higher Education is applied to collected student worksheets. The Department undertook a multi-step process to try to calibrate the rubric and achieve consensus estimates of inter-rater reliability. During fall 2009, reference & instruction librarians collected 755 worksheets and graded a random sample of 100 students. This poster session will present the …