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Full-Text Articles in Social and Behavioral Sciences
Caseworker Turnover: Why Do Child Welfare Caseworkers Want To Leave Their Jobs And What Makes Them Stay?, Bonnie C. Marsh
Caseworker Turnover: Why Do Child Welfare Caseworkers Want To Leave Their Jobs And What Makes Them Stay?, Bonnie C. Marsh
Social Work Doctoral Dissertations
ABSTRACT
When the Commonwealth of Pennsylvania revised its child protective services law (CPSL) in 2014 in response to highly publicized child abuse incidents, the impact on public child welfare agencies was often negative. The child welfare system faced increased referrals without enough staff to handle the workload and numerous caseworkers began to leave their jobs. Caseworker turnover has a negative impact on children and families because excessive workloads dilutes the quality of services clients receive. Turnover may have lifelong implications for children in the child welfare system, such as delaying family reunifications, adoptions, or other permanency options. Changes in the …