Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

2012

Business

Faculty of Commerce - Papers (Archive)

Networks

Articles 1 - 3 of 3

Full-Text Articles in Social and Behavioral Sciences

Banking Records, Business And Networks In Colonial Sydney, 1817-24, Leanne Johns, Simon Ville Jan 2012

Banking Records, Business And Networks In Colonial Sydney, 1817-24, Leanne Johns, Simon Ville

Faculty of Commerce - Papers (Archive)

Examining accounting transactions between depositors in the first accounts ledger of the Bank of New South Wales contributes to our knowledge of early Australian colonial businesspeople and their business activities. A social network analysis framework is applied to the transactions to disclose business networks and prominent individuals in the networks. The analysis seeks to ascertain the importance of these people to commerce and the significance of their networks in facilitating commercial relationships in a business environment fraught with uncertainty. The results illustrate the importance of networks to colonial trade and mercantile activity, especially for smaller scale businesspeople.aehr_348


Social Networks, Social Learning And Service Systems Improvement, Andrew Sense, Matthew Pepper Jan 2012

Social Networks, Social Learning And Service Systems Improvement, Andrew Sense, Matthew Pepper

Faculty of Commerce - Papers (Archive)

This article illustrates and qualitatively explores the value of understanding the social networks present in a service operation through a case study of a local government service network that manages regional development applications. It also examines how social learning underpins service systems performance improvement and how it is instrumental in creating a richer environment for ongoing service network innovation and development. It is argued that gaining a better understanding of these social networks and the social learning potential in a system offers substantial and highly practitioner-friendly avenues to progress service systems capability development. These fi ndings clearly place an emphasis …


Tourist-Activated Networks: Implications For Dynamic Bundling And En Route Recommendations, Florian Zach, Ulrike Gretzel Jan 2012

Tourist-Activated Networks: Implications For Dynamic Bundling And En Route Recommendations, Florian Zach, Ulrike Gretzel

Faculty of Commerce - Papers (Archive)

This article discusses tourist-activated networks as a concept to inform technological applications supporting dynamic bundling and en route recommendations. Empirical data were collected from travelers who visited a regional destination in the US and then analyzed with respect to its network stmcture. The results indicate that the tourist-activated network for the destination is rather sparse and that there are clearly differences in core and peripheral nodes. The findings illustrate the stmcture of a tourist-activated network and provide implications for technology design and tourism marketing.