Social and Behavioral Sciences Commons^™

Predicting The Effects Of Extrinsic And Intrinsic Job Factors On Overall Job Satisfaction For Generation X And Baby Boomers In A Regional Healthcare Organization, Cheryl J. Curry

Public Management and Policy Dissertations

This dissertation investigates the impact of intrinsic and extrinsic job factors on overall employee job satisfaction for two generation cohort groups, Baby Boomers and Generation X, in a small rural healthcare organization. Eight job factors were selected for the study, reflecting popular characteristics associated with the two groups. The job factors were classified as intrinsic or extrinsic using Hertzberg’s two-factor theory. Intrinsic factors studied were: work itself, promotion, and recognition. Extrinsic factors studied were: pay, supervision, people, technology, and work-family balance. The Job Descriptive Index (JDI) scale was used to assess employee satisfaction with certain job factors; work itself, promotion, …