Social and Behavioral Sciences Commons^™

Inferring Social Media Users’ Demographics From Profile Pictures: A Face++ Analysis On Twitter Users, Soon-Gyo Jung, Jisun An, Haewoon Kwak, Joni Salminen, Bernard J. Jansen

Research Collection School Of Computing and Information Systems

In this research, we evaluate the applicability of using facial recognition of social media account profile pictures to infer the demographic attributes of gender, race, and age of the account owners leveraging a commercial and well-known image service, specifically Face++. Our goal is to determine the feasibility of this approach for actual system implementation. Using a dataset of approximately 10,000 Twitter profile pictures, we use Face++ to classify this set of images for gender, race, and age. We determine that about 30% of these profile pictures contain identifiable images of people using the current state-of-the-art automated means. We then employ …

An Analysis Of Rumor And Counter-Rumor Messages In Social Media, Dion Hoe-Lian Goh, Alton Y. K. Chua, Hanyu Shi, Wenju Wei, Haiyan Wang, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Social media platforms are one of the fastest ways to disseminate information but they have also been used as a means to spread rumors. If left unchecked, rumors have serious consequences. Counter-rumors, messages used to refute rumors, are an important means of rumor curtailment. The objective of this paper is to examine the types of rumor and counter-rumor messages generated in Twitter in response to the falsely reported death of a politician, Lee Kuan Yew, who was Singapore’s first Prime Minister. Our content analysis of 4321Twitter tweets about Lee’s death revealed six categories of rumor messages, four categories ofcounter-rumor messages …

Twitter And White Supremacy: A Love Story, Jessie Daniels

Publications and Research

Social media is a haven for hate groups, who use the instantaneous medium to organize and troll. So why do the platforms continue to protect them and not those they abuse?

Tweeting The Anthropocene: #400ppm As Networked Event, Lauren E. Cagle, Denise Tillery

Writing, Rhetoric, and Digital Studies Faculty Publications

Social media platforms have been widely available for over 10 years, and communication research has responded in part by exploring how Facebook and other social media sites are used for advocacy and public discourse. Environmental issues, including climate change, have also been the focus of recent work on social media, including Environmental Communication's 2015 special issue on Climate Change Communication and the Internet. Bruno Latour's actor-network theory allows people to account for the roles played by users, links, hashtags, and other actants in the effort to move information through a larger network. The high percentage of tweets in the dataset …

The Rise Of The Alt-Right Movement, Ryan T. Summers

Media and Communication Studies Summer Fellows

The alt-right was once seen an obscure subculture festering on sites like Reddit and 4chan. They were written off as a bunch of trolls and racists too scared to organize, and media outlets saw them as a fringe movement with little hope of growing. However, the 2016 Presidential election of Donald Trump is one of many important events the alt-right rallied behind. They are even leaving their computer screens and beginning to hold ‘free-speech’ rallies across the country. This project asks very important questions about how this has become possible. What are the nuances of this movement? How were they …

A Novel Surveillance Approach For Disaster Mental Health, Oliver Gruebner, Sarah R. Lowe, Martin Sykora, Karen Shankardass, S V. Subramanian, Sandro Galea

Department of Psychology Faculty Scholarship and Creative Works

Background

Disasters have substantial consequences for population mental health. Social media data present an opportunity for mental health surveillance after disasters to help identify areas of mental health needs. We aimed to 1) identify specific basic emotions from Twitter for the greater New York City area during Hurricane Sandy, which made landfall on October 29, 2012, and to 2) detect and map spatial temporal clusters representing excess risk of these emotions.

Methods

We applied an advanced sentiment analysis on 344,957 Twitter tweets in the study area over eleven days, from October 22 to November 1, 2012, to extract basic emotions, …

Demographics Of News Sharing In The U.S. Twittersphere, Julio C.S. Reis, Haewoon Kwak, Jisun An, Johnnatan Messias, Benevenuto Fabrıcio.

Research Collection School Of Computing and Information Systems

The widespread adoption and dissemination of online news through social media systems have been revolutionizing many segments of our society and ultimately our daily lives. In these systems, users can play a central role as they share content to their friends. Despite that, little is known about news spreaders in social media. In this paper, we provide the first of its kind in-depth characterization of news spreaders in social media. In particular, we investigate their demographics, what kind of content they share, and the audience they reach. Among our main findings, we show that males and white users tend to …

Marketing The Mountain State: A Large N Study Of User Engagement On Twitter, Kirk Richardson

Capstone Projects – Politics and Government

Much of the evolving research on the use of social media in destination marketing emphasizes how information diffusion influences the reputational image of place. The present study uses Twitter data to focus on the relative differences in user engagement across discrete account types. Specifically, this is done to examine how the official destination marketing organization of Montana—the Montana Office of Tourism (MTOT)—performs relative to other account types. Several regression analyses conducted on Twitter data associated with an ongoing MTOT place branding campaign reveal that tweets sent from ‘official’ accounts are more likely to be retweeted, and are estimated to receive …

The Retransmission Of Rumor And Rumor Correction Messages On Twitter, Alton Y. K. Chua, Cheng-Ying Tee, Augustine Pang, Ee-Peng Lim

Research Collection Lee Kong Chian School Of Business

This article seeks to examine the relationships among source credibility, message plausibility, message type (rumor or rumor correction) and retransmission of tweets in a rumoring situation. From a total of 5,885 tweets related to the rumored death of the founding father of Singapore Lee Kuan Yew, 357 original tweets without an “RT” prefix were selected and analyzed using negative binomial regression analysis. The results show that source credibility and message plausibility are correlated with retransmission. Also, rumor correction tweets are retweeted more than rumor tweets. Moreover, message type moderates the relationship between source credibility and retransmission as well as that …

Messaging Without A Message: Executive Value And Social Media Activity, Ru Gao, Gilles Hilary, Rencheng Wang

Research Collection School Of Accountancy

We show that executives who start tweeting benefit from better career options. We motivate this finding using the well-established theory of limited attention. Consistent with this explanation, we find that content is irrelevant. Comparative statics are also consistent with our framework. In particular, the effect of Twitter is greater for executives who were largely unrecognized and who were underpaid before they started tweeting, who garner greater public attention from their social media activity, who enjoy higher professional mobility, and who operate in environments where compensation setting is less structured.

Racismo Y Lenguaje, Michele Back, Virgina Zavala

Faculty Published Works

Este libro busca contribuir al estudio de los procesos de racialización y de la construcción discursiva de nuevas identidades en el Perú contemporáneo. En lugar de abordar el racismo desde una dimensión cognitiva, se interesa por el rol que las prácticas lingüísticas cumplen en su constitución. Las diez contribuciones que integran este volumen examinan los discursos y las prácticas del racismo en ámbitos diversos y discuten las sutiles formas en las que se construye a un «otro» desde un criterio aparentemente no racial, pero bajo retóricas raciales de modo subyacente. Todos los artículos abordan la forma en que la raza …

Examining Collaborative Knowledge Construction In Microblogging-Based Learning Environments, Tian Luo, Lacey Clifton

STEMPS Faculty Publications

Aim/Purpose: The purpose of the study is to provide foundational research to exemplify how knowledge construction takes place in microblogging-based learning environments, to understand learner interaction representing the knowledge construction process, and to analyze learner perception, thereby suggesting a model of delivery for microblogging.

Background: Up-and-coming digital native learners crave the real-time, multimedia, global-interconnectedness of microblogging, yet there has been limited research that specifically proposes a working model of Twitter's classroom integration for designers and practitioners without bundling it in with other social media tools.

Methodology: This semester-long study utilized a case-study research design via a multi-dimensional approach in a …

Infodemiology For Syndromic Surveillance Of Dengue And Typhoid Fever In The Philippines, Ma. Regina Justina E. Estuar, Kennedy E. Espina

Department of Information Systems & Computer Science Faculty Publications

Finding determinants of disease outbreaks before its occurrence is necessary in reducing its impact in populations. The supposed advantage of obtaining information brought by automated systems fall short because of the inability to access real-time data as well as interoperate fragmented systems, leading to longer transfer and processing of data. As such, this study presents the use of realtime latent data from social media, particularly from Twitter, to complement existing disease surveillance efforts. By being able to classify infodemiological (health-related) tweets, this study is able to produce a range of possible disease incidences of Dengue and Typhoid Fever within the …

Improving Customer Relations With Social Listening: A Case Study Of An American Academic Library, Margaret C. Stewart, Maria Atilano, Christa L. Arnold

Library Faculty Presentations & Publications

Strategic social media plays a crucial role in contemporary customer relationship management (CRM); however, the best practices for social CRM are still being discovered and established. The ever-changing nature of social media challenges the ability to establish benchmarks; nonetheless, this article captures and shares actions, insights, and experiences of using social media for CRM. This case study examines how an academic library at a mid-size American university located in northeast Florida uses social media to engage in social listening and to enhance CRM. In particular, the social listening practices of this library are highlighted in relation to how they influence …