Social and Behavioral Sciences Commons^™

Evaluating Universities Twitter Web Pages Responding To The Black Lives Matter Movement, Hind Albadi, Thomas Kenny

Faculty Publications: Communication

In the wake of the Black Lives Matter (BLM) movement in May 2020, many colleges and universities responded by making statements on their website and social media channels condemning racism. Higher education institutions began initiatives for diversity, equity, and inclusion (DEI) for faculty, staff, administrators, and students on campus. Three years later, this study investigates whether universities are still offering and promoting workshops, classes, events, and activities related to DEI to campus communities. To do so, the researchers conducted a content analysis on Twitter categorizing tweets over a one-month period, then they classified the Tweets using the top 10 colleges …

Emotional Distress During Covid-19 By Mental Health Conditions And Economic Vulnerability: Retrospective Analysis Of Survey-Linked Twitter Data With A Semisupervised Machine Learning Algorithm, Michiko Ueda-Ballmer, Kohei Watanabe, Hajime Sueki, Davor Mondom

Center for Policy Design and Governance

The brief provides a summary of "Emotional Distress During COVID-19 by Mental Health Conditions and Economic Vulnerability: Retrospective Analysis of Survey-Linked Twitter Data With a Semisupervised Machine Learning Algorithm," co-authored by Michiko Ueda-Ballmer, Kohei Watanabe, and Hajime Sueki and published in the Journal of Medical Internet Research.

Law Library Blog (August 2023): Legal Beagle's Blog Archive, Roger Williams University School Of Law

Law Library Newsletters/Blog

No abstract provided.

Impact Of Difficult Negatives On Twitter Crisis Detection, Yuhao Zhang, Siaw Ling Lo, Phyo Yi Win Myint

Research Collection School Of Computing and Information Systems

Twitter has become an alternative information source during a crisis. However, the short, noisy nature of tweets hinders information extraction. While models trained with standard Twitter crisis datasets accomplished decent performance, it remained a challenge to generalize to unseen crisis events. Thus, we proposed adding “difficult” negative examples during training to improve model generalization for Twitter crisis detection. Although adding random noise is a common practice, the impact of difficult negatives, i.e., negative data semantically similar to true examples, was never examined in NLP. Most of existing research focuses on the classification task, without considering the primary information need of …

Understanding The Consumption Of Antimicrobial Resistance–Related Content On Social Media: Twitter Analysis, Hyunuk Kim, Chris R. Proctor, Dylan Walker, Ronan R. Mccarthy

Business Faculty Articles and Research

Background: Antimicrobial resistance (AMR) is one of the most pressing concerns in our society. Today, social media can function as an important channel to disseminate information about AMR. The way in which this information is engaged with depends on a number of factors, including the target audience and the content of the social media post.

Objective: The aim of this study is to better understand how AMR-related content is consumed on the social media platform Twitter and to understand some of the drivers of engagement. This is essential to designing effective public health strategies, raising awareness about antimicrobial …

Agendamelding And Covid-19: The Dance Of Horizontal And Vertical Media In A Pandemic, J. Benjamin Taylor, Milad Minooie, Chris J. Vargo

Faculty and Research Publications

How are attitudes formed in the 21st Century, and who sets the agenda for initial COVID-19 coverage in the United States? We explore these questions using a random sample of 6 million tweets from a population of 224 million tweets collected between January 2020 and June 2020. In conjunction with a content analysis of legacy media such as newspapers, we examine the second-level agendamelding process during the onset of the COVID-19 pandemic in the United States. The findings demonstrate that in the early weeks of the pandemic, public opinion on Twitter about the virus was distinctly different than the coverage …

Centering Transgender Consumers In Conceptualizations Of Marketplace Marginalization And Digital Spaces, Beck Hansman, Jenna Drenten Ph.D.

School of Business: Faculty Publications and Other Works

The purpose of this study is to center transgender consumers in the conceptualizations between marketplace marginalization and digital spaces. We examine trans-gender crowdfunding as a hashtag-bounded digital space created by and for the transgender community–namely, the #TransCrowdFund digital space on Twitter. We draw on trans digital geographies as a novel analytical lens to focus attention on transgender consumers' unique experiences in and between digital spaces. Through qualitative hashtag mapping, we analyzed a sample of 200 Twitter profiles and accompanying tweets drawn from individuals using the#TransCrowdFund hashtag. Findings suggest transgender consumers utilize crowdfunding as a hashtag-bounded digital space in three ways: …

Engaging Antiracist Conversations: Foregrounding Twitter Feeds In Library Guides As A Way To Critically Promote Discussions Of Racial Justice, Anders Tobiason

Library Faculty Publications and Presentations

Academic librarians have often been hesitant to foreground real-time engagement with social justice in our public facing library guides. The guides, more often than not, serve merely to provide access points to “academic” materials and traditional news sources. Perhaps there is a different path. This chapter suggests that engagement with Twitter can point patrons toward the real conversations happening outside (and sometimes inside) academia that are missed when we rely on traditional sources. The critical engagement with social justice issues such as race and technology, or migrant justice, is happening right in front of our eyes on Twitter. This chapter …

Champions For Social Good: How Can We Discover Social Sentiment And Attitude-Driven Patterns In Prosocial Communication?, Raghava Rao Mukkamala, Robert J. Kauffman, Helle Zinner Henriksen

Research Collection School Of Computing and Information Systems

The UN High Commissioner on Refugees (UNHCR) is pursuing a social media strategy to inform people about displaced populations and refugee emergencies. It is actively engaging public figures to increase awareness through its prosocial communications and improve social informedness and support for policy changes in its services. We studied the Twitter communications of UNHCR social media champions and investigated their role as high-profile influencers. In this study, we offer a design science research and data analytics framework and propositions based on the social informedness theory we propose in this paper to assess communication about UNHCR’s mission. Two variables—refugee-emergency and champion …

Current Unanswered Questions In Social Media Activism Research, Kelsey A. Thompson

Library Philosophy and Practice (e-journal)

For the last decade, researchers have conducted numerous research studies on the role various social media platforms have been used by activists to affect change. These general surveys and specific analyses address how media sites are being used in the specific roles they currently play or have played in a given movement. Immeasurable time and effort has been regularly dedicated to understand the impact these platforms have had on social change. However, social media sites continue to change and evolve over time, creating new opportunities for investigation. This transitional article is intended to propose and contextualize some of the current …

Twilytics: A Social Perception Analysis Of Public Transit Systems During The Covid-19 Pandemic, Egbe-Etu Etu, Imokhai Tenebe, Ankur Parma, Likhitha Yelamanchili, Dang Minh Nhu Nguyen, Louis Tran, Ihor Markevych

Mineta Transportation Institute

In the United States, public transit ridership in 2020 declined by 79% compared to 2019 levels. With lockdowns implemented during the early days of the pandemic, direct human-to-human interactions migrated to virtual platforms (e.g., Facebook, Twitter, and Reddit). Social media platforms have aided researchers in answering numerous questions about current societal dilemmas, including COVID-19. This study investigates the public’s perception of transit systems via a social media analysis given the emergence of vaccines and other COVID-19 preventive measures. Findings revealed themes of fear and confusion concerning the use of public transportation during the pandemic. The public had doubts regarding the …

Use Of Twitter Among College Students For Academics: A Mixed-Methods Approach, Stefanie Amiruzzaman, Md Amiruzzaman

Languages & Cultures Faculty Publications

For almost a decade, Twitter use and its impact on students' academic performance have been explored by many researchers. Despite growing scholarly interest, studies have been mostly quantitative in nature. The findings of previous studies are conflicting; thus, an in-depth study is needed to determine how and what impacts college students' academic performance (i.e., GPA) when they spend time on Twitter. The purpose of this study was to understand the effects of Twitter use on college students' academic performance. The present study shows that individual analysis techniques, such as quantitative or qualitative tools, are not enough to understand the underlying …

Law Library Blog (August 2022): Legal Beagle's Blog Archive, Roger Williams University School Of Law

Law Library Newsletters/Blog

No abstract provided.

Did Twitter Deliberately Mislead Elon Musk In His Acquisition Bid?, Mark Humphery-Jenner

Perspectives@SMU

Elon Musk has officially ended his bid to acquire Twitter on the grounds that it misled the market in its disclosures, writes UNSW Business School's Mark Humphery-Jenner

Using Social Media In Kenya To Quantify Road Safety: An Analysis Of Novel Data, J. Austin Lee, Lyndsey Armes, Benjamin Wachira

Emergency Medicine, East Africa

Background: Road trafc injuries are a large and growing cause of morbidity and mortality in low- and middleincome countries, especially in Africa. Systematic data collection for trafc incidents in Kenya is lacking and in many low- and middle-income countries available data sources are disparate or missing altogether. Many Kenyans use social media platforms, including Twitter; many road trafc incidents are publicly reported on the microblog platform. This study is a prospective cohort analysis of all tweets related to road trafc incidents in Kenya over a 24-month period (February 2019 to January 2021).

Results: A substantial number of unique …

New And Transferable Digital Skills In The Era Of The Covid-19 Pandemic: Mobilizing Social Support, Molly-Gloria Harper, Anabel Quan-Haase, William Hollingshead

Sociology Presentations

The COVID-19 pandemic is an unprecedented global crisis that has had profound impacts on people’s lives. Under these circumstances, social support can buffer against pandemic-related stress. Yet, the dynamics of the COVID-19 pandemic with its stringent health guidelines have created unique challenges to the mobilization of social support. These challenges particularly affect vulnerable groups with limited digital life skills. Based on a qualitative study of 101 semi-structured interviews with East York residents in Toronto, Canada conducted in 2013–2014, we investigate what new and transferable digital life skills are needed in the pre- and post-pandemic era to mobilize social support. Our …

Storm The Capitol: Linking Offline Political Speech And Online Twitter Extra-Representational Participation On Qanon And The January 6 Insurrection, Claire Seungeun Lee, Juan Merizalde, John D. Colautti, Jisun An, Haewoon Kwak

Research Collection School Of Computing and Information Systems

The transfer of power stemming from the 2020 presidential election occurred during an unprecedented period in United States history. Uncertainty from the COVID-19 pandemic, ongoing societal tensions, and a fragile economy increased societal polarization, exacerbated by the outgoing president's offline rhetoric. As a result, online groups such as QAnon engaged in extra political participation beyond the traditional platforms. This research explores the link between offline political speech and online extra-representational participation by examining Twitter within the context of the January 6 insurrection. Using a mixed-methods approach of quantitative and qualitative thematic analyses, the study combines offline speech information with Twitter …

Twitter Demonstrates Why Poison Pills Are Bad For Shareholders, Mark Humphery-Jenner

Perspectives@SMU

Twitter’s poison pill appears to be an attempt to entrench the board rather than delivering shareholder value, writes UNSW Business School's Mark Humphery-Jenner

Ukraine-Russia War: Nevada Twitter And Disinformation Trends, Mary Blankenship, Caitlin J. Saladino, William E. Brown Jr.

Elections & Governance

This fact sheet analyzes responses to the ongoing Ukraine-Russia War posted on Twitter by users located in Nevada and identifies the most circulated narratives and disinformation topics.

The Times, They Are A-Changin’: Tracking Shifts In Mental Health Signals From Early Phase To Later Phase Of The Covid-19 Pandemic In Australia, Siqin Wang, Xiao Huang, Tao Hu, Mengxi Zhang, Zhenlong Li, Huan Ning, Jonathan Corcoran, Asaduzzaman Khan, Yan Liu, Jiajia Zhang Ph.D., Xiaoming Li Ph.D.

Faculty Publications

Introduction Widespread problems of psychological distress have been observed in many countries following the outbreak of COVID-19, including Australia. What is lacking from current scholarship is a national-scale assessment that tracks the shifts in mental health during the pandemic timeline and across geographic contexts.

Methods Drawing on 244 406 geotagged tweets in Australia from 1 January 2020 to 31 May 2021, we employed machine learning and spatial mapping techniques to classify, measure and map changes in the Australian public’s mental health signals, and track their change across the different phases of the pandemic in eight Australian capital cities.

Results Australians’ …

Law Library Blog (January 2022): Legal Beagle's Blog Archive, Roger Williams University School Of Law

Law Library Newsletters/Blog

No abstract provided.

Conversing Or Diffusing Information? An Examination Of Public Health Twitter Chats, Lauren Bayliss, Yuner Zhu, King-Wa Fu, Lindsay Mullican, Ferdous Ahmeda, Hai Liang, Zion Tse, Nitin Saroha, Jingjing Yin, Isaac Fung

Department of Communication Arts Faculty Publications (1993-2022)

This study examines the one-way information diffusion and two-way dialogic engagement present in public health Twitter chats. Network analysis assessed whether Twitter chats adhere to one of the key principles for online dialogic communication, the dialogic loop (Kent & Taylor, 1998) for four public health-related chats hosted by CDC Twitter accounts. The features of the most retweeted accounts and the most retweeted tweets also were examined. The results indicate that very little dialogic engagement took place. Moreover, the chats seemed to function as pseudoevents primarily used by organizations as opportunities for creating content. However, events such as #PublicHealthChat may serve …

Executive Tweets, Richard M.Crowley, Wenli Huang, Hai Lu

Research Collection School Of Accountancy

We explore the tweeting behavior of S&P 1500 firms’ executives (CEOs and CFOs) and its market consequences during the period of 2011 to 2018. We document that executives tweet financial information related to their firms and time these tweets to firms’ major events, and that investors respond to executive tweets in addition to firm tweets. Using the latest machine learning techniques, we develop an innovative construct measuring the content similarity between executive tweets and firm tweets. We use this measure to disentangle whether the market reaction comes from new information or trust. We show evidence consistent with the view that …

Social Media Usage Among Post-Graduate Students Of Kashmir University And Relationships Between Social Media Use And Factors Relating To Depression, Javaid Ahmad Wagay, Dr Pc Sehgal

Library Philosophy and Practice (e-journal)

COVID-19 and the resulting stay-at-home orders have changed just about everything, including our relationship with the internet, how often we use it and how we use it. For instance, in India 87 % people reported increase in its usage with 75 % spending increasing amount of time on Facebook, Twitter and WhatsApp (Business Today, March 30, 2020 ). This study examined the use of social media PG Students of Kashmir university . The main objectives of the study are to find out the reasons why PG Students use social media, to identify students’ perception of social media, and to find …

Does Active Service Intervention Drive More Complaints On Social Media? The Roles Of Service Quality And Awareness, Shujing Sun, Yang Gao, Huaxia Rui

Research Collection School Of Computing and Information Systems

Despite many advantages of social media as a customer service channel, there is a concern that active service intervention encourages excessive service complaints. Our paper casts doubt on this misconception by examining the dynamics between social media customer complaints and brand service interventions. We find service interventions indeed cause more complaints, yet this increase is driven by service awareness rather than chronic complaining. Due to the publicity and connectivity of social media, customers learn about the new service channel by observing customer service delivery to others – a mechanism that is unique to social media customer service and does not …

Tweets R Us: Predicting Personality From Language And Emoji Use On Twitter, Maxwell Meckling, Sarah Shoup, D. E. Chan-Tin, Shelia Kennison

Computer Science: Faculty Publications and Other Works

The research investigated the suggestion from prior research that language and emojis use on Twitter and other social media platforms can predict users’ personality and gender (Adali et al., 2014; Golbeck et al., 2011; Li et al., 2019; Moreno et al., 2019; Raess, 2018). Some studies have also analyzed Twitter language to identify individuals with specific health conditions (e.g., alcohol recovery, Golbeck, 2012; sleep problems, Suarez et al., 2018).

If strategies to predict Twitter users’ characteristics prove to be successful, future efforts to direct persuasive messages related to recommended practices in public health and/or cybersecurity will be possible. Commercial applications …

Revealing Public Opinion Towards Covid-19 Vaccines With Twitter Data In The United States: Spatiotemporal Perspective, Tao Hu, Siqin Wang, Wei Luo, Mengxi Zhang, Xiao Huang, Yingwei Yan, Regina Liu, Kelly Ly, Viraj Kacker, Bing She, Zhenlong Li

Faculty Publications

Background: The COVID-19 pandemic has imposed a large, initially uncontrollable, public health crisis both in the United States and across the world, with experts looking to vaccines as the ultimate mechanism of defense. The development and deployment of COVID-19 vaccines have been rapidly advancing via global efforts. Hence, it is crucial for governments, public health officials, and policy makers to understand public attitudes and opinions towards vaccines, such that effective interventions and educational campaigns can be designed to promote vaccine acceptance.

Objective:The aim of this study was to investigate public opinion and perception on COVID-19 vaccines in the United …

#Thesistuesday At University Of The Pacific, Michele Gibney

University Libraries Librarian and Staff Presentations

In 2020, the institutional repository manager who also had responsibilities over the social media accounts for the library, decided to attempt a year-long experiment titled #ThesisTuesday, a weekly social media campaign to promote ETDs and connect with campus stakeholders, researchers, and readers. At the time, the library had two social media student assistants who were tasked with sourcing images for the 52 chosen ETDs completed during 2020. The repository manager then used an online graphic creation tool, Canva to create a template for each ETD, plug in an image and swap out titles/authors. She also created short links for …

Twitter Ban In Nigeria: Implications On Economy, Freedom Of Speech And Information Sharing, Wisdom Okereke Anyim

Library Philosophy and Practice (e-journal)

This paper explored the implications of Twitter ban in Nigeria on economy, freedom of speech and information sharing. The study utilized mass media and legal documents to determine the opinion of the government officials, religious leaders, industrial experts, international organizations, legal experts and IT-based business specialists on the ban. It was discovered that Twitter ban infringes on the rights of the people to freedom of expression, access and sharing of information. It was discovered that the ban affected economy so badly that its effects have resulted to bridges on information flow between business associates, losses of jobs, investment hostilities and …

Odt Flow: Extracting, Analyzing, And Sharing Multi-Source Multi-Scale Human Mobility, Zhenlong Li, Xiao Huang, Tao Hu, Huan Ning, Xinyue Ye, Binghu Huang, Xiaoming Li

Faculty Publications

In response to the soaring needs of human mobility data, especially during disaster events such as the COVID-19 pandemic, and the associated big data challenges, we develop a scalable online platform for extracting, analyzing, and sharing multi-source multi-scale human mobility flows. Within the platform, an origin-destination-time (ODT) data model is proposed to work with scalable query engines to handle heterogenous mobility data in large volumes with extensive spatial coverage, which allows for efficient extraction, query, and aggregation of billion-level origin-destination (OD) flows in parallel at the server-side. An interactive spatial web portal, ODT Flow Explorer, is developed to allow users …