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The Qualitative Report

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Full-Text Articles in Social and Behavioral Sciences

Customer Satisfaction In Indian Retail Banking: A Grounded Theory Approach, Pratap Chandra Mandal, Sujoy Bhattacharya Jul 2013

Customer Satisfaction In Indian Retail Banking: A Grounded Theory Approach, Pratap Chandra Mandal, Sujoy Bhattacharya

The Qualitative Report

Customer satisfaction is imperative for the long - term success of any organization. More the competition, higher is the necessity to keep the customers satisfied. After liberalization in 1990 and economic reforms and the entry of new service providers in the Indian market, Indian banks – both public sector and private sector are facing enormous competition. In this competitive atmosphere, it becomes essential to understand the factors which might affect customer satisfaction in the Indian retail banking sector. In this study the researchers studied the construct of customer satisfaction with respect to Indian retail banking from a qualitative perspective. We …


The Messy World Of Reflexivity: Qualitative Journey, Ron Mottern Jul 2013

The Messy World Of Reflexivity: Qualitative Journey, Ron Mottern

The Qualitative Report

Qualitative Journeys is an insightful study and guide of the messy world of reflexivity in qualitative research. The difficulties are compounded as both mentors and students struggle with this prickly issue. Qualitative Journeys opens the space within which qualitative research is done and allows the reader to tag along on reflexive treks that exemplify the often messy processes that result when students and mentors undertake the qualitative walkabout.


Using Sensemaking As A Diagnostic Tool In The Analysis Of Qualitative Data, Megan Paull, Ian Boudville, Helen Sitlington Jul 2013

Using Sensemaking As A Diagnostic Tool In The Analysis Of Qualitative Data, Megan Paull, Ian Boudville, Helen Sitlington

The Qualitative Report

Analysis of qualitative data is a process which novice researchers must learn as they progress, and which experienced researchers must negotiate and adapt to suit the study they are undertaking and the data they are collected. The purpose of this paper is to demonstrate how researchers can use sensemaking to diagnose and explain phenomena in ordinary situations, and how it can be added as an analysis and interpretation tool in their toolkit. This paper describes the use of sensemaking employed as a tool for diagnosis of the processes which take place when a manager encounters perceived declining performance in an …


The Perceptions Of Community Gardeners At Jones Valley Urban Farm And The Implications For Dietary Interventions, Matthew D. Northrop, Brooks C. Wingo, Jamy D. Ard Jul 2013

The Perceptions Of Community Gardeners At Jones Valley Urban Farm And The Implications For Dietary Interventions, Matthew D. Northrop, Brooks C. Wingo, Jamy D. Ard

The Qualitative Report

The purpose of this study was to assess the reasons community gardeners at Jones Valley Urban Farm in Birmingham, Alabama participate in the community garden program, as well as to explore the potential impacts such participation has on the members’ health, community, and diet. Twenty active gardeners participated in four focus groups. Gardeners reported prior experience, cost savings, taste, sustainability issues, and provision of fresh and organic food as reasons for participating. Gardeners also reported issues related to sharing, community development, mental health, personal pride, perceived health benefits, and new - found food variety as impacts of their participation. Finding …


A Guidebook And A Research Model: A Review Of Doing Excellent Small - Scale Research, Michael L. Clancy Jul 2013

A Guidebook And A Research Model: A Review Of Doing Excellent Small - Scale Research, Michael L. Clancy

The Qualitative Report

A guide book and a research model – Doing Excellent Small - Scale Research (Layder, 2013) provides both. First, Professor Layder has written a book that is just what he intended: “an introductory guide” for research students. It provides a process for clearly defining problem and topic questions, advice regarding research designs, methods for data collection and analysis, real - life examples, and a logical sequence tying everything together. Second, the author offers an Adaptive Research Model as a practical approach for conducting social research. This model and this book are recommended (by the reviewer) for research students and teachers, …


Resolving Inner Cultural Conflicts Toward Education In Pastoral East Africa: A Grounded Theory Study, Timothy A. Keiper, Janvier Rugira Jul 2013

Resolving Inner Cultural Conflicts Toward Education In Pastoral East Africa: A Grounded Theory Study, Timothy A. Keiper, Janvier Rugira

The Qualitative Report

The purpose of this grounded theory study was to explain the perceptions of semi - nomadic pastoralists in East Africa, who self - identified as having the characteristics of the most vulnerable, and who were educationally successful. This study identified motivating factors that contributed to resiliency while in the pursuit of an education. Findings suggest that even though students from this background utilize these motivating factors they are still faced with inner cultural tensions that can be insurmountable. Emergent theory suggests that inner cultural conflicts toward education are resolved when push/pull factors were combined with a sense of something beyond …


To Engage Research Critically : A Review Of Kerry Howell ’S The Philosophy Of Methodology, Allyson Larkin Jul 2013

To Engage Research Critically : A Review Of Kerry Howell ’S The Philosophy Of Methodology, Allyson Larkin

The Qualitative Report

The turn to philosophical grounding in qualitative research demands a depth of historical and conceptual knowledge that many trained in the social sciences may lack. Kerry Howell ’ s A Philosophy of Methodology is a concise and useful guide to the key developments in Western epistemology then linking philosophical thought to social theory and paradigm of inquiry. For the novice researcher or graduate student, this book is an excellent desk reference, however there are several omissions, including feminism, which renders it a less - than - complete guide to the role of epistemology in social science inquiry.


Through Their Eyes: Using Photography With Youth Who Experienced Trauma, Karen Rice, Sarah Primak, Heather Girvin Jul 2013

Through Their Eyes: Using Photography With Youth Who Experienced Trauma, Karen Rice, Sarah Primak, Heather Girvin

The Qualitative Report

Adolescent youth in foster care are often exposed to multiple traumas and often leave the child welfare system without processing thoughts, feelings, or plans for the future. This study employed photo elicitation with a group of adolescent youth in foster care to discover what is important to them. Eight themes emerged. Family and friends, or the need to have someone who is always there for them was the most frequent theme photographed. Utilizing photo elicitation with youth who have been abused and/or neglected is an engaging and empowering method as it allows for individualized case planning that is guided by …


When Two Worlds Collide: Shared Experiences Of Educating Navajos Living Off The Reservation, Daniel R. Conn Jun 2013

When Two Worlds Collide: Shared Experiences Of Educating Navajos Living Off The Reservation, Daniel R. Conn

The Qualitative Report

Northridge Elementary calls into question the norm - based ideals of the No Child Left Behind Act (2001). By constructing a portrait of Northridge, this study reveals the challenges indigenous students face in the ag e of standardized assessments. The overarching quest ion of this study is: Do high - stakes assessments further the endemic values of colonization? The term colonization in this study refers to federal and state governmental agencies directing what indigenous students should be taught at school despite cultural relevance. This study applies the theoretical framework of Tribal Critical Race Theory (TribalCrit), through video photography, observations, interviews …


Discourse Analysis: Examining Language Use In Context, Stephen Baffour Adjei Jun 2013

Discourse Analysis: Examining Language Use In Context, Stephen Baffour Adjei

The Qualitative Report

Discourse analysis is paramount in the negotiation and construction of meaning of the social world. Dis cursive psychologists believe that truth is a discursive construction and that the world can be represented in an unlimited number of ways. This paper discusses the importance of context and culture in discursive interactions. The paper discusses knowledge as situated and contingent and thus an explanation of a psychological phenomenon should take into account the context or culture and circumstances of social interactions. The relevance of positioning and intertextuality in discursive interactions and meaning making processes are highlighted. It is further discussed that people’s …


Choices, Responsibility , And Trade - Offs: A Review Of Designing Research In The Social Sciences, Constantine S.L. Loum Jun 2013

Choices, Responsibility , And Trade - Offs: A Review Of Designing Research In The Social Sciences, Constantine S.L. Loum

The Qualitative Report

The challenge of doing research in the social sciences and other disciplines is anchored in the dilemma of finding the right research design to pursue an inquiry path leading to trustworthy evidences . Designing Research in the Social Sciences ( Maggetti, Gilardi, & Radaelli , 2013) is an elucidative narrative, adding a strong voice in helping novice and seasoned researchers to redirect their thoughts and research actions into meaningful efforts to find balance (trade - offs) in research implementation. This new tome is not the usual ‘cook book’ in the research design arena, rather it focuses your mind into appreciating …


Impact Of Exchange Marriage On Children In Pakistan: Social Security Or Insecurity?, Muhammed Zaman Jun 2013

Impact Of Exchange Marriage On Children In Pakistan: Social Security Or Insecurity?, Muhammed Zaman

The Qualitative Report

In this paper I deal with the impact of the exchange marriage system in Pakistan. The system does not only guide in spouse selection, but it is also provide welfare, alliance formation and give strength to kinship. No part of the study, however, dealt with the impact of the system on children anywhere in the world. Based on the qualitative investigation, this article highlights 24 case histories. The Grounded Theory Method guidelines are followed for the data collection and analysis. There are different dimensions of the exchange marriage. However, t h is study reveals child engagement/marriage (even before the birth), …


Lived Experiences Of Adolescents With Learning Disabilities, Christina W. Rosetti, Sheila J. Henderson Jun 2013

Lived Experiences Of Adolescents With Learning Disabilities, Christina W. Rosetti, Sheila J. Henderson

The Qualitative Report

Research indicates that young people with Learning Disabilities ( LD ) can suffer academic and social difficulties, lower levels of self - esteem, and social isolation. However, several research studies indicated that some children with LD were able to overcome these challenges through self - advocacy, peer support, and self - acceptance. Seeking to build on those results, the research question guiding this study was: What is the lived experience of adolescents with LD in regards to peer support, self - advocacy, and self - acceptance of LD? Interview data from a small purposive sample of four adolescent participants reportedly …


Single - Sex Education In Northern Canada: A Case Study Of Trapline Elementary School, Simon Blakesley Jun 2013

Single - Sex Education In Northern Canada: A Case Study Of Trapline Elementary School, Simon Blakesley

The Qualitative Report

In this article I present findings from a 2012 case study of a northern Canadian public school organizing its classes in a single - sex configuration. Trapline School 1 , a Kindergarten to Grade 7 (K - 7) school in the, Yukon Territory, Canada, began organizing classes employing a single - sex configuration in 2007. The purpose of this research was to gain insights into the current status of single - gender education at Trapline School based on the perspectives of a range of stakeholders. This study specifically identifies and presents the perspectives of teachers, students, former students, School Council …


Pictures From An Exhibition ... Of Online Learning: A Creative Representation Of Qualitative Data, Michael Barbour, Jason Paul Siko, Kaye Simuel-Everage Jun 2013

Pictures From An Exhibition ... Of Online Learning: A Creative Representation Of Qualitative Data, Michael Barbour, Jason Paul Siko, Kaye Simuel-Everage

The Qualitative Report

K - 12 online learning at the K - 12 level has been around for approximately two decades and is continuing to grow. While researchers have researched a variety of issues related to K - 12 online learning, there has been little published on the student experience in web - based learning environments. In this article, two doctoral students were tasked with analyzing existing data, then representing and situating their findings in a format other than the traditional “results” and “discussion” sections found in a typical six - section journal manuscript. One student created an image that focused upon the …


Telling Their Stories: The Use Of Autoethnography As An Instructional Tool In An Introductory Research Course, Henrietta Williams Pinchon Jun 2013

Telling Their Stories: The Use Of Autoethnography As An Instructional Tool In An Introductory Research Course, Henrietta Williams Pinchon

The Qualitative Report

This paper focuses on the use of autoethnography as an instructional tool in introductory research courses. Since many students fear research courses in graduate education programs, many of them build up paralyzing anxieties that prevent them from completing the courses and/or their programs. To address this , I propose the use of autoethnography as an instructional tool. This form of inquiry will be useful by allowing students to (a) explore how personal experiences influence their research (e.g., subjectivity, assumptions), (b ) identify gaps in the mainstream literature (e.g., is this story being told?), (c ) use various data collection strategies …


Exploring The Use Of Mobile Technology In Qualitative Inquiry In Africa, Ane Turner Johnson Jun 2013

Exploring The Use Of Mobile Technology In Qualitative Inquiry In Africa, Ane Turner Johnson

The Qualitative Report

In this article I explore how mobile phones may facilitate greater access to participants and higher participation rates in qualitative inquiry in Africa. Qualitative researchers face a number of ethical and procedural challenges when collecting data in the field. But with the explosion of mobile phone usage, many of these obstacles to data collection may be ameliorated, facilitating greater access to participants, to data, and to important findings. I use the example of a research study on the connection between development and higher education at two public universities in Kenya to illustrate how mobile phones played an unexpected role in …


Becoming A Novice Smoker: Initial Smoking Behaviours Among Jor Danian Psychiatric Nurses, Khaldoun Aldiabat, Michael Clinton Jun 2013

Becoming A Novice Smoker: Initial Smoking Behaviours Among Jor Danian Psychiatric Nurses, Khaldoun Aldiabat, Michael Clinton

The Qualitative Report

A better understanding of how male Jordanian psychiatric nurses become smokers and continue the habit mainly at work is necessary if smoking reduction and cessation programs are to help them better manage their smoking behaviours. Here we use a grounded theory approach to describe the factors that influenced the eight nurses in our sample to take up smoking. We use five categories derived from open coding to explain the initial stage in the smoking histories of the nurses. We situate our account of " becoming a novice smoker" within the contextualizing smoking behaviours over time theory we developed from our …


Experiencing The New Orleans Sniping Forty Years Later: A Review Of The Phenomenological Case Study Of Constituting The Other, Natasha Dominguez Jun 2013

Experiencing The New Orleans Sniping Forty Years Later: A Review Of The Phenomenological Case Study Of Constituting The Other, Natasha Dominguez

The Qualitative Report

In this book review I explore the published work of Frances Chaput Waksler entitled The New Orleans Sniper: A Phenomenological Case Study of Constituting the Other. The author examines how the second New Orleans sniper was constituted and then later unconstituted, while following the recommendations of Edmund Husserl’s on exploring the how, in a known situation, the Other was constituted; how people constitute an Other in a particular situation with the use of “their general procedures and resources,” where the existence of the Other is problematic (Waksler, 2012).


Qualitative Music, Laura E. Beer May 2013

Qualitative Music, Laura E. Beer

The Qualitative Report

Qualitative research has provided a home for innovative approaches to collecting, analyzing, and representing data (Hesse - Biber & Leavy, 2006; Janesick, 2011; Ketelle, 2010). Reflexive journaling, photography and photo elicitation, poetry, video representations, dramatic enactments, visual presentations, and play - writing are but a few of the creative techniques embraced by qualitative researchers in search of ways to help their audiences move beyond reading and into experiencing the data (Collier, 2001; Deacon, 2006). These formats have opened doors to re - inventions of traditional thick, rich descriptions and provided living, intentional metaphors through which a reader can filter data …


Transpersonal Approaches To Autoethnographic Research And Writing, Diana Raab May 2013

Transpersonal Approaches To Autoethnographic Research And Writing, Diana Raab

The Qualitative Report

My life as nonfiction writer has led to my interest in doing an autoethnographical study and this paper will discuss how autoethnography can be performed using transpersonal psychology as a model. Autoethnography is a personal narrative akin to biography and memoir, and has become a more prevalent research method because of its accessibility an d the ease with which the reader can connect with the researcher ’ s and participant's lived experiences and/or epiphanies. The best narratives consist of embodied, vulnerable, and evocative writing, which help to explore, transform, and heal through various life journeys. This self - awareness and …


Action Oriented Research In Education, Lisa Kaufman May 2013

Action Oriented Research In Education, Lisa Kaufman

The Qualitative Report

If you are looking for a simple, straight forward book for conducting an action oriented research in an educational setting than Craig's 2009 Action Research Essentials is for you. This book provides the “essentials” for this type of research . She provide s clear and concise information assisting students that may be using this approach for the first time. Good examples are given for the novice of action oriented research. The author presents the information in an orderly fashion. In this review, I will give my initial appraisal and content analysis regarding the intended audience, objectivity of the author and …


Conceptions Of Competency: A Phenomenographic Investigation Of Beginning Teachers In Malaysia, Pauline Swee Choo Goh May 2013

Conceptions Of Competency: A Phenomenographic Investigation Of Beginning Teachers In Malaysia, Pauline Swee Choo Goh

The Qualitative Report

I use phenomenography, which is an interpretive research approach, to seek and to discover what beginning teachers in Malaysia conceive and understand as competence in relation to what they do everyday as teachers. Phenomenographic approach is used because of its potential to capture variation of understanding, or way of constituting, the conceptions of competency. The outcomes of this study, therefore, are: (a ) Categories of description which capture the critical dimensions of how beginning teachers in Malaysia understand the conceptions of competency, and, (b ) An outcome space that describes the relationships between the categories. The results show that beginning …


Refugee Children’S Adaptation To American Early Childhood Classrooms: A Narrative Inquiry, Megan A. Prior, Tricia Niesz May 2013

Refugee Children’S Adaptation To American Early Childhood Classrooms: A Narrative Inquiry, Megan A. Prior, Tricia Niesz

The Qualitative Report

Researchers have suggested that a paucity of research exists on refugee youth in early child hood education settings. Arguing that children’s stories provide educators a valuable resource for understanding the meaning children make of initial cross - cultural experiences, this article presents a narrative inquiry into the stories and artwork of three early childhood students, along with the narratives of their families, all Karen refugees from Myanmar. Examining what these stories reveal about the children’s initial experiences in an American early childhood setting, we share their stories of adaptation, their experiences of cultural dissonance, and their illustrations of change over …


My How Things Have Changed! Strategic Organization Development And The Transformation Of Human Resource Management, Ilene Crysler Bosscher May 2013

My How Things Have Changed! Strategic Organization Development And The Transformation Of Human Resource Management, Ilene Crysler Bosscher

The Qualitative Report

The purpose of this book Strategic Organization Development is to report a metasynthesis research study focusing on a human resources management approach - Strategic Organizational Development. The book is written by Sharadindu Pandey who conducted a meta synthesis research study that is the focus of the book. The book is organized by chapters in which each is devoted to a step in the metasynthesis process. Pandey details the many decisions that must be made by the researcher employing this method as well as discussing the importance of the use of strategic organization development to build actionable knowledge. Valuable feature s …


Marginal Mentoring In The Contact Space: Diversified Mentoring Relationships At A Midsized Midwestern State University (Mmsu), Marcy Meyer, Kiesha Warren-Gordon May 2013

Marginal Mentoring In The Contact Space: Diversified Mentoring Relationships At A Midsized Midwestern State University (Mmsu), Marcy Meyer, Kiesha Warren-Gordon

The Qualitative Report

This study is a collaborative investigation that melds traditional qualitative social scientific and contemporary autoethnographic methods to examine diversified mentoring relationships at a midsized midwestern state university (MMSU). The first author conducted 21 semi - structured interview s with MMSU faculty members and professional personnel who were members of underrepresented minority (URM) groups. A thematic analysis of the data, informed by the literature on developmental relationships and intergroup communication, reveals a number of problems with MMSU’s formal mentoring program and intergroup communication climate. Moreover, the findings indicate that the quality of mentoring relationships affects protégés’ co - cultural communication practices. …


Among The Cannibals : A Review, Julie Schuh May 2013

Among The Cannibals : A Review, Julie Schuh

The Qualitative Report

Paul Raffaele has written a particularly absorbing book about his ethnographic studies to discover the last remaining participants in the enigmatic and disconcerting practice of cannibalism. His research takes him across the globe living with societies from New Guinea to Mexico.


A Phenomenological Study Of Falling Out Of Romantic Love, Joanni L. Sailor May 2013

A Phenomenological Study Of Falling Out Of Romantic Love, Joanni L. Sailor

The Qualitative Report

Romantic love is considered a necessary ingredient in marriage. In this study, the experience of falling out of romantic love with one’s spouse was examined. Eight individuals who had fallen out of romantic love with their spouse were interviewed. By using Moustakas’ Transcendental Phenomenological method, several themes emerged which provided a description of the experience of the phenomena. These themes included loss of trust, of intimacy, and of feeling loved; emotional pain; and negative sense of self. Gradual decline was identified as a slow, progressive deterioration of the relationship in which over time the romantic love decreased and eventually ended. …


An Autoethnography: Constructing (& Interpreting) Cross - Cultural Awareness Through The Mind Of A Peace Corps Volunteer, Kenneth Carano May 2013

An Autoethnography: Constructing (& Interpreting) Cross - Cultural Awareness Through The Mind Of A Peace Corps Volunteer, Kenneth Carano

The Qualitative Report

In the form of an autoethnography, a returned Peace Corps volunteer examines how, when, and if, he was able to establish a significant level of cross - cultural awareness while living in Surname, South America for two years. Employing a process called emotional recall, the author analyzed two years worth of personal journals kept during his time in Suriname. The author writes about the explored interactions of his physical/temporal reality and “enacted” reality to provide examples of going through the first three levels and his fleeting attainment of the fourth level of cross - cultural awareness. Ultimately, one of the …


The Influence Of Power Shifts In Data Collection And Analysis Stages : A Focus On Qualitative Research Interview, Frederick Anyan May 2013

The Influence Of Power Shifts In Data Collection And Analysis Stages : A Focus On Qualitative Research Interview, Frederick Anyan

The Qualitative Report

This paper analyzes the power relation between the interviewer and the interviewee in the qualitative research interview methodology. The paper sets out to grapple with the extent to which the dynamisms in power shifts influence data collection and analysis in the interview methodology. The exploration of power shifts in the qualitative research interview facilitates comprehensive understanding of the nuances of the data by providing more information about the interviewee and the interviewer. This enhances a deeper discerning into the research process, and the topics discussed. This paper also elaborates on how interviewees as well as interviewers display their countermeasures to …