Social and Behavioral Sciences | Open Access Articles

Aspiring To Excellence: Maximising Data To Sustain, Shift And Reshape A Library For The Future, Margie H. Jantti May 2015

Aspiring To Excellence: Maximising Data To Sustain, Shift And Reshape A Library For The Future, Margie H. Jantti

Margie Jantti

Perhaps more than ever before, libraries face the challenge of excelling during uncertain times. As library leaders, we have a responsibility to ensure our libraries are reputed as relevant, visible, valued and contemporary. It is imperative that we seek out new methods for maximizing the data that we are invested in and make it more readily accessible and comprehensible to key stakeholders: the senior leadership teams of the library and those of the institution. Yet where does the persuasive evidence lay to demonstrate outcomes aligned to the institution's aims? It is unlikely that library data on its own will be …

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One Score On - The Past, Present And Future Of Measurement At Uow Library, Margie Jantti May 2015

One Score On - The Past, Present And Future Of Measurement At Uow Library, Margie Jantti

Margie Jantti

The purpose of this case study is to provide an overview of the evolution of performance measurement at the University of Wollongong (UOW) Library. Through iterative review, a framework was sought that would enable it to: demonstrate value and impact; better assess the demand and uptake of services and to evaluate relevance; improve the capture and reporting of continuous improvement initiatives; create a new narrative for communicating its role and unique contribution to UOW's strategic agenda. Design/methodology/approach - Since 1996, the Performance Indicator Framework (PIF) has been used to monitor and drive improvement, and to acquire evidence and milestones of …

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Discovering The Impact Of Library Use And Student Performance, Brian L. Cox, Margie H. Jantti May 2015

Discovering The Impact Of Library Use And Student Performance, Brian L. Cox, Margie H. Jantti

Margie Jantti

Key Takeaways • Without a valid, reliable way to collect data from various library and enterprise systems, it's difficult to quantitatively assert how a library adds value. • University of Wollongong Library developed the Library Cube, a tailored database and reporting function that joins library usage data with student data, including demographic and academic performance information. • Analysis of the resulting data reveals a strong correlation between students' grades and use of information resources the library provides.

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Library Leadership Initiatives, Margie Jantti Oct 2011