Social and Behavioral Sciences Commons^™

Flow With Compassion, Kay Coates, Jessica Garner

Library Faculty Presentations

No abstract provided.

Reversing The Downward Curve: When Is Progressive Discipline Necessary And How To Focus On Positive Improvement And Retention Within An Access Services Department?, Kay Coates, Jessica Garner

Library Faculty Presentations

A challenge that many leaders face in Access Services is managing employee relations. A team with high morale will be well-functioning, collegial, and more likely to represent the library positively. What is a leader to do when they notice a slow degenerative change in morale or when a department has become toxic? This is when clearly defined progressive discipline can be used as a tool to guide a department back on track. Progressive discipline should not be punitive especially if it incorporates a sense of belonging steeped in DEI. Using positive discipline techniques that reinforce connectedness, team spirit, and genuine …

Addressing The Unmentionable At The Circulation Desk: An Unlikely Library Partnership For An Often-Overlooked Cause: Period Equity, Jessica Garner

Library Faculty Presentations

The role of libraries at universities has grown over the years in surprising ways to improve service to the academic and student community. One such surprising change came from a project aimed at decreasing period poverty. The Period Equity Movement (PEM) was created in collaboration with the university’s Office of Student Wellness and Health Promotion through funding that came from a $48,000 Sustainability Fee grant and other internal funding. The grant specifically focused on purchasing reusable products such as menstrual cups and fabric pads and organic disposable tampons and pads. The Access Services Department became an impactful partner in this …

Creating Flow Thru The Compassion Of Satisfaction, Kay G. Coates, Jessica Garner

Library Faculty Presentations

No abstract provided.

Links, Links Everywhere: Supporting Creation Of Reliable Access Urls, Jeffrey M. Mortimore

Library Faculty Presentations

Creating reliable links to library resources is a challenging task, for patrons and library personnel alike! Databases have different linking requirements, ranging from identifying the correct base URL to revising the URL for remote authentication. Often, databases’ built-in linking features are unreliable, especially for off-campus users. Linking isn’t just a technical issue, it’s an equity issue. To address this challenge, we have developed a dedicated “Linking to Library Resources” guide that includes unique link creation tutorials for each database we support. These linking tutorials appear in our database detailed descriptions, library personnel use them for staff training and reference, and …

One Form To Rule Them All: A Simple Codebase For Streamlined Search Form Creation And Management, Jeffrey M. Mortimore, Justin Barnett

Library Faculty Presentations

Creating and managing database search forms can feel like a daunting task. Vendor form builders often produce overweight, complex, heavily styled code that may not support remote authentication or meet accessibility standards, are hard to reformat, are easy to break, and stop working the moment the vendor updates the platform. To address these challenges, we have developed a single, streamlined codebase that can be reused to create search forms for most databases that support stable URLs for result lists. Using this codebase, we can quickly create, customize, troubleshoot, and maintain search forms for a variety of databases. Also, our public …

Improving Library Discovery: Assessing Practices With The Odi Conformance Checklist For Libraries, Jeffrey M. Mortimore

Library Faculty Presentations

The ODI Conformance Checklist for Libraries provides a structured and practical tool for libraries to assess and improve their discovery practices, ultimately leading to a better user experience for library patrons. Employed as an assessment tool, the ODI Checklist supports self assessment, vendor assessment, benchmarking, and continuous improvement. As such, technical service units will benefit from repeating the checklist regularly over time. This poster presents the ODI Conformance Checklist as an internal assessment tool and highlights ways in which we are using its findings to identify and prioritize improvements to discovery workflows and practices.

Artificial Intelligence History, And Libraries: History And Legacy Of Library Contributions To Machine Learning, Wilhelmina Randtke

Library Faculty Presentations

Machine learning seems to be newly everywhere. It's not new, so much as faster processing makes it newly useful. Imagine an automated cataloging program that takes 300 years to run, versus one that takes a week to run. Increased processing speed is a substantive change. This presentation overviews the history of libraries and artificial intelligence. First, teasing out past applications of machine learning in libraries. High quality results and concrete applications of artificial intelligence in libraries have been explored and published for decades. Over time, faster processing allows use at scale. Second, how library and metadata work contributes to machine …

Growing And Maintaining Your Tech Collection: A Guide For Libraries Large And Small, Kyle Culpepper, Wilhelmina Randtke

Library Faculty Presentations

Are you curious about how to start, grow, or maintain a circulating technology collection in your library? Join our upcoming webinar as we discuss the library's dynamic role in providing essential equipment circulation services for diverse patron groups.

Discover:

✅ The array of A/V and computer equipment available.

✅ Borrowing and circulation policies.

✅ Support, training, and accessibility initiatives.

✅ Real success stories from the Valdosta State University and Georgia Southern University communities

✅ Exciting plans for the future!

Don't miss this opportunity to explore how the New Media Center at Valdosta State University and the libraries at Georgia Southern …

Take A Joy Ride: Applying The Theory Of Interdependence To Library Practice, Kay Coates, Jessica Garner

Library Faculty Presentations

From the viewpoint of librarianship, when closely examined, the theory of Interdependence emphasizes the shared responsibility between libraries and the patron communities they serve. It can lead to creating inclusive and welcoming environments. Libraries are sensitive to the needs of diverse cultures. Library services are tailored to meet patron needs by training and supporting staff to work effectively with diverse groups. Promoting cross-cultural understanding and supporting lifelong learning libraries can better serve their communities and promote the common goals of literacy, education, and community engagement. Overall, the theory of interdependence highlights the importance of collaboration, partnership and mutual dependence between …

Software Maintenance: Planning A Server Upgrade - A Library Perspective, Wilhelmina Randtke, Melissa Jackson

Library Faculty Presentations

Like many libraries, the Georgia Southern University Libraries (GS Libraries) rely on tools to support library services which are run on in-house servers. The servers are run by main campus Information Technology Services (ITS), and ITS is not familiar with how each piece of software is used and how it is supposed to work. ITS monitors the basic high level server architecture but does not work with the actual applications installed on these servers.

Tools like EZProxy and ILLiad are mission critical and are run in-house. Over the past year, the GS Libraries have formalized an upgrade process for the …

Software Testing: How To Design A Software Testing Process For Everyone, Wilhelmina Randtke

Library Faculty Presentations

Software testing is about making sure software does what it's supposed to do, and doesn't do anything extra or different. Most academic presentations about software testing are done by people with large complicated projects. Those are the leaders. Many libraries use "shelf ready" software, including open source, to accomplish important work, and do not contribute code or do extensive customization to the software platforms they use. In fact, the ability to grab a piece of software and implement it without spending a lot of time, is part of what makes great software. Great software can be reused and shared without …

Getting Onboard The Intranet, Wilhelmina Randtke

Library Faculty Presentations

No abstract provided.

The “Butterfly Effect-Cascading Compassion Satisfaction In Library Land, Kay Coates

Library Faculty Presentations

Kay Coates explores the concept of compassion satisfaction in library work. The webinar discusses how compassion satisfaction can be a source of meaning and satisfaction for library practitioners, as well as how it can help to mitigate the effects of professional stress and representation burnout. The webinar also examines the interplay of empathetic helping, professional stress, and representation burnout, and how these factors can impact the helping exchange transaction in library work.

Ways To Participate In Ongoing Regulation Around Artificial Intelligence Ethics In The United States, Wilhelmina Randtke

Library Faculty Presentations

In January 2021, the US passed the National Artificial Intelligence Initiative Act of 2020. The goal is a cohesive federal AI initiative, and part of that is safety, ethics, and transparency. The act includes funding appropriations for 2021-2025, and roll out takes place over that time. In implementing this law, there is recent and ongoing activity to regulate AI in the US. Regular calls for public participation go out to the public on www.federalregister.gov in the form of open ended questions on which input is requested, and feedback on reports or action plans.

The linked data community is uniquely positioned …

Management Challenges Around Vacancies, Jessica Garner, Karen Doster-Greenleaf

Library Faculty Presentations

In this conversation, participants will have the opportunity to share ideas and hear from their peers on a variety of topics related to management in academic libraries. The first portion of the discussion will be management issues around vacancies, morale issues, conflict, and DEIA initiatives

The Google Analytics Change: Universal Analytics To Google Analytics 4: Overview And Checklist For Libraries, Wilhelmina Randtke, Justin Barnett

Library Faculty Presentations

No abstract provided.

Copyright, 3d Printing, And The Value Of Open Vetted 3d Oer, Nathaniel Lee Bareford, Wilhelmina Randtke, John Schlipp

Library Faculty Presentations

Libraries are protected from copyright lawsuits when patrons make copies, as long as signage is posted and patrons make the copies themselves. But, unlike copying or printing in libraries, self-service 3D printing in libraries is unrealistic. 3D prints take hours to finish, and troubleshooting 3D printing problems takes skill and experience. Meanwhile, the top websites for finding CAD designs to download and 3D print are rampant with copyright infringement. This presentation provides an overview of the status of copyright for 3D printing, covers the tech of why 3D printing is different from printing and copying on paper, and advocates for …

When Leadership Changes How Do You Build A Project Team On The Fly, Jessica Garner, Kay Coates

Library Faculty Presentations

In 2019, the Georgia Southern Libraries hired a new Dean of the Libraries. The Access Services department was responsible for implementing several new projects and was required to assemble a project team using the new Dean’s foundational approach of shared governance. This presentation will outline how the Access Services department built a project team on the fly. We will outline the criteria used to select members from across two campuses to complete several different projects.

Compassion Satisfaction: Redressed Professional Stress And Representation Burnout, Kay Coates

Library Faculty Presentations

No abstract provided.

Go Live! A Research Services Librarian’S View Of Phenomenology In Library Research Design, Kay Coates

Library Faculty Presentations

No abstract provided.

Library Resources For Future/Current Resource Conscious Educators, Kay Coates, Lamonica Sanford

Library Faculty Presentations

Presentation given at the Georgia Libraries Conference.

Georgia Southern’S Checkout Equipment: Laptops, Cameras, Boardgames, And More. How We Manage The Checkout Equipment Program, Wilhelmina Randtke, Lonnie Brogdon, Tony Curtis, Jessica Garner

Library Faculty Presentations

Presentation given at the Georgia Libraries Conference, Macon, GA.

Georgia Southern makes available a variety of equipment for student check out including a fleet of approximately 200 laptops, high-end digital cameras, tripods and lighting kits, video recording equipment, high-end microphones, and more. Equipment checkout is popular with students with equipment cycling in and out. Equipment also presents unique cataloging challenges. MARC was designed for books, and providing a good search for pulling statistics for non-traditional items can be a challenge. Items also may be returned needing repairs and Georgia Southern performs in-house repairs on laptops and other electronics. Participants will …

Bringing Joie De Vivre Back: Workplace Burnout & Black Women In Academia, Kay Coates, Vivian F. Bynoe

Library Faculty Presentations

Workshop presented at the 10th Faculty Women of Color in the Academy (FWCA) Conference.

Information Literacy Reimagined: Deep Learning Practice, Kay Coates, Beverly A. King Miller

Library Faculty Presentations

Presentation given by Georgia Southern faculty member Kay Coates at the Georgia International Conference on Information Literacy.

Promoting information literacy synchronously and asynchronously, albeit concurrently in traditional classrooms, virtual and hybrid settings is fast becoming the norm. As such, reference and instruction librarians in responding to rapid changes occasioned by the pandemic shuffle could more intentionally incorporate certain pedagogical approaches to deliver library instruction. The intent is to attract and increase traffic in the information literacy arena, so to speak. One such user-centric approach to consider is deep learning. Operationalizing a deep learning methodology could engender the ultimate desired outcome …

Public Notes To The Rescue! Connecting Resources, Services, And Practices In The Library Catalog, Rebecca Hunnicutt, Jeffrey Mortimore

Library Faculty Presentations

Presentation given by Georgia Southern faculty members Rebecca Hunnicutt and Jeffrey Mortimore at the Catalog Management Interest Group, ALA Core Virtual Interest Group.

Communicating connections between library resources, services, and practices is challenging, especially via the catalog. How do we help researchers find special collection items, locate finding aids, and schedule viewings? How do we communicate that demand-driven ebooks are briefly available, but then must be requested for purchase? To use resources effectively, patrons need to be aware of related services and practices but relaying that information can be difficult. What if the catalog is the patron’s only point of …

Identity Politics: The Weightiness Of Black Womanhood In Lis, Vivian Bynoe, Kay Coates, Brittani Sterling, Dylitchrous Thompson

Library Faculty Presentations

Presented at the 11th National Conference of African American Librarians

The Flywheel Effect: Bridging The Gap For 1st Year Students In A Virtual World, Kay Coates, Vivian F. Bynoe

Library Faculty Presentations

Presentation given by Georgia Southern faculty member Kay Coates and Vivian Bynoe at the ACRL University Libraries Section Professional Development Committee.

For Good Measure: Assessing The Impact Of Game-Based Instruction In The Archives, Autumn M. Johnson, Dawn Nikki Cannon-Rech

Library Faculty Presentations

Presented at Society of Georgia Archivists annual meeting

Abstract

Game-based instructional programs can provide creative, hands-on learning opportunities while protecting valuable collections. This presentation will reflect on the experience of using game-based instructional techniques to successfully develop an Escape Game that engaged a campus community with archival sources and authentic learning. Sensory game immersion provided authentic engagement with the materiality of collections, their historical context, and the deeper critical narratives within the collection. Tasks were designed to engage learning objectives that explored archival conceptualization, discovery, and interpretation. The successful program increased awareness of the archival collections throughout the University community …

Quarantine Queries: A Librarian's 5g Inclusive Reveal, Kay Coates

Library Faculty Presentations

Presented at the GLA BCALA Pre-Conference: IGNITED by Prof. Kay Coates