Social and Behavioral Sciences Commons^™

Telling Your Story: Articulating Your Value As A Technical Services Librarians, Leslie Engelson, Christina Torbert

Faculty & Staff Research and Creative Activity

If you can translate your skills and achievements so others see their value and impact, everyone wins.

Whether justifying the need to fill an open position, writing a tenure or promotion narrative, or even carrying on a conversation with a colleague, librarians who work in Technical Services are often challenged to articulate what they do and the value it brings to the institution they serve. In this webinar we will discuss:

• The challenge of defining value in the context of technical services
• Assessment measures that determine the impact of technical services “products” on users
• Connecting the impact of technical services …

Technical Services Assessment: Help For Navigating The Wilderness, Leslie Engelson

Faculty & Staff Research and Creative Activity

New programs are essential for ensuring that colleges and universities remain viable and growing institutions. New information resources are necessary for new programs, but the impact of these new programs on the technical services department in the library is often forgotten. This article attempts to quantify that impact on the technical services department at a small liberal arts university.