Social and Behavioral Sciences Commons^™

Engaging Our Workforce: How Job Demands And Resources Contribute To Social Worker Burnout, Engagement And Intent To Leave, Sara Laura Schwartz

Dissertations and Theses

Social worker stress and burnout are pervasive problems that harm workers, organizations, and clients. Past research has identified burnout, a psychological response to work stress, as an important predictor of intent to leave and ultimate turnover. An emerging body of research has examined work engagement, considered to be the opposite of burnout, as a predictor of retention. The problem of burnout and turnover within organizations employing social workers has been addressed in the literature for many years. This dissertation responded to a call in the literature for a greater emphasis on burnout prevention and enhancement of workforce engagement and retention. …