Social and Behavioral Sciences Commons^™

The Impact Of Generational Intelligence And Its Relationship With Team Cohesion And Team Performance In A Jamaican Multi-Generational Workforce, Omar Z. D. Oliphant

Dissertations

Problem

The Jamaica Union Conference (JAMU) currently faces a phenomenon of having a multi-generational workforce that includes four generations working alongside each other across its five fields for the first time in its history. This intersection of generations brings challenges concerning the adequacy of leaders’ generational intelligence and its relationship to team outcomes and perceptions of performance. The potential concerns for leaders center around employee recruitment, retention and engagement, conflict resolution, workplace culture, and productivity, among others (Tapscott, 2009). Any potential misunderstanding resulting from inadequate cross-generational intelligence among members of the generations currently represented may result in these Jamaican generationally …

The Motive To Work: Assessing Organizational Motivation Within The Federal Probation System, Aleda M. Thomas

Dissertations

Competition within the United States workforce is growing at an unprecedented rate. Turnover rates of all organizations and businesses have reached an all-time high. According to the U.S. Labor Department, 4.3 million Americans quit their job in the month of August alone. Times have shifted to where the ball no longer resides on the side of employers, but now it resides with employees. As such, it is vital to ensure workplaces are enjoyable and encompass cultures that produce high levels of motivation, satisfaction, and engagement. As such, the retention of skilled and qualified employees must be at the forefront of …

An Exploration Of Contextual Factors Of Weight-Based Discrimination Against Business Leaders, Ellen Hermann Lynch

Dissertations

Two-thirds of the adult population of the United States are considered overweight (Ogden, Carroll, Kit, & Flegal, 2013) and are susceptible to weight-based discrimination in the workplace (Rudolph, Wells, Weller, & Baltes, 2009). The weight-based discrimination experienced by business leaders is relatively unknown. The present research used Leader Categorization Theory (Lord & Maher, 1991) as a framework to examine the extent to which a business leader’s weight is associated with their perceived leadership qualities and effectiveness in two studies. The first study isolated the relationship between the base rate of weight in an organization and the assumed weight of the …

Mindfulness As A Vigilance Intervention: Examining Its Impact On Stress And Mental Demand, Kelli Huber

Dissertations

Occupations involving vigilance performance (i.e., sustained attention in monitoring for rare environmental threats) are known to experience vigilance decrement, a decline in performance over time. These occupations are known to be cognitively and emotionally challenging, giving rise to harmful effects for employees in them and presenting safety implications for the welfare of others. The current study investigated mindfulness as a potentially viable intervention to alleviate outcomes of vigilance demands: stress and mental demand. A mindfulness induction was compared to an unfocused control condition in which both were administered during a break from a vigilance task, specifically, a baggage screening task. …

The Impact Of A Supportive Feedback Environment On Attitudinal And Performance Outcomes, Amanda Lee Blinebry

Dissertations

While the positive outcomes of feedback in the workplace have been supported in previous research, there is still a lack of theoretical unity explaining how and why feedback may be advantageous. In addition, previous studies examining the effects of feedback have resulted in mixed findings. Two studies were conducted to clarify the conditions for valuable feedback by proposing and empirically testing two models examining relationships between feedback environments and outcomes. The first study examined performance outcomes related to a supportive feedback environment while the second study examined attitudinal outcomes associated with a supportive feedback environment. Results of both studies indicate …

The Effects Of Tiered Goals And Bonus Pay On Performance, Jessica L. Urschel

Dissertations

This study examined the relative effects of tiered goals, difficult goals, and moderate goals on performance when individuals earned bonus pay for goal achievement. The experimental design was a 3 x 2 mixed factorial design. Participants were 44 undergraduate students performing a computerized data entry task that simulated the job of a medical data entry clerk. For each session, participants were paid a $4 base salary plus bonus pay contingent on goal achievement. Participants were randomly assigned to 1 of 3 groups: a) a multiple, tiered goal level condition, in which participants earned $1 in bonus pay for achieving an …

Making Telework Work: The Effect Of Telecommuting Intensity On Employee Work Outcomes, Maria Spilker

Dissertations

The current study examined the effects of telecommuting intensity – the amount of scheduled time that employees spend doing work away from the central work location – on employee outcomes. Results of this study provided insight into how telecommuting intensity relates to turnover intent and supervisor-rated performance through mediating mechanisms of work-life conflict, professional isolation, and Leader-Member Exchange. An online survey instrument was created, and an invitation to participate was sent by e-mail to telecommuters. Each participant was asked to provide an email address for his or her direct supervisor. The supervisor was asked to complete a shortened version of …

The Relationship Among Training Policy, Knowledge Transfer, And Performance Improvement: A Study Of Private Sector Organizations In The Kingdom Of Saudi Arabia, Fayez M. Shafloot

Dissertations

The purpose of this study was to explore human resource (HR) managers' perceptions of training practices (i.e., needs assessment, trainee preparation, training program review, accountability, management support, knowledge transfer, and performance improvement) in Saudi private sector organizations. The research questions were: (1) How do HR managers perceive the importance and or occurrence of training needs assessment, trainee preparation, training program review, accountability and management support? (2) How do HR managers perceive knowledge transfer and performance improvement as a function of training? and (3) What training factors do HR managers identify as being important to the delivery of training?

Data were …

Performance On A Data Entry Task When Participants Receive Three Different Types Of Graphic Feedback, Sarah E. Vanstelle

Dissertations

This purpose of the present study was to compare the effects of three types of graphic feedback on worker performance and satisfaction. The first type displayed individual performance (IF), the second displayed individual performance and average group performance (SCF-GA), and the third displayed individual performance for each individual in the group (SCF-IP). Participants were 54 undergraduate students who were randomly assigned to one of the three groups. They performed a computerized data entry task that simulated the job of a medical data entry clerk. The primary dependent variable was the number of correctly completed patient records. Secondary dependent variables included: …

Accessing A Global Language: A Comparison Of G-Telp And Toefl Performance, Paula C. Kelly Edd

Dissertations

The ESL (English as a Second Language) field has traditionally focused on foreign students who come to the United States to learn English to pursue an academic degree. Those students gain English proficiency, earn a degree, and often return home to be leaders in their countries. The author has titled these students first wave learners. As those newly trained leaders return home, they are met by a group of potential followers who do not speak English. These potential followers, or second wave learners, need to acquire English skills to join with their leaders in accessing professional and technical resources and …