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Criminal Justice Faculty Research

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Full-Text Articles in Social and Behavioral Sciences

"They Are Usually Borderline Homeless": Exploring The Nexus Of Homelessness, Housing Instability, Successful Reentry, And Long-Term Reintegration, Emily Troshynski, Carolyn Willis Feb 2024

"They Are Usually Borderline Homeless": Exploring The Nexus Of Homelessness, Housing Instability, Successful Reentry, And Long-Term Reintegration, Emily Troshynski, Carolyn Willis

Criminal Justice Faculty Research

For previously incarcerated persons, affordable and safe housing options are scarce. Barriers to securing housing include federal mandates (i.e., eligibility requirements) as well as local rules and regulations (i.e., zoning and ordinances). When housing is available, disclosing criminal history on applications impacts individuals’ chances to rent (Philips & Spencer, 2013). A lack of a consistent rental history, no personal and/or employment references, and securing capital to cover security deposits are added challenges. Since parole rules direct ex-convicts not to associate with others that have a criminal record, living with partners, friends, and family members may not be an option. Research …


Place Network Investigations In Las Vegas, Nevada: Program Review And Process Evaluation, Tamara D. Herold, Robin S. Engel, Nicholas Corsaro, Stacey L. Clouse Mar 2020

Place Network Investigations In Las Vegas, Nevada: Program Review And Process Evaluation, Tamara D. Herold, Robin S. Engel, Nicholas Corsaro, Stacey L. Clouse

Criminal Justice Faculty Research

The gang and gun violence reduction project implemented in Las Vegas consisted of three components: hot spots deployment, focused deterrence, and place network investigations. This report focuses on a program review and process evaluation of the PNI initiative.


Leveraging Data To Reduce Gun Violence: The Cincinnati Experience, Matthew G. Hammer, Tamara D. Herold Jan 2020

Leveraging Data To Reduce Gun Violence: The Cincinnati Experience, Matthew G. Hammer, Tamara D. Herold

Criminal Justice Faculty Research

The year 2020 has amplified demands for more equitable policing, more efficient government, and greater transparency. As police leaders around the world attempt to maintain order and safety during a period of large-scale civil unrest, they must also address criticisms that existing law enforcement practices include biased interventions and reinforce systemic racism. Many law enforcement agencies are also responding to increasing numbers of serious crimes that disproportionately affect society’s most vulnerable communities, while simultaneously facing calls to “defund the police” fueled by accusations that challenge the legitimacy of their policing tactics. The strategies used by agencies to manage protests and …


Crime Place Networks In Las Vegas: A New Violence Reduction Strategy, Tamara D. Herold Jan 2020

Crime Place Networks In Las Vegas: A New Violence Reduction Strategy, Tamara D. Herold

Criminal Justice Faculty Research

In 2017, the Las Vegas, Nevada, Metropolitan Police Department (LVMPD) adopted a series of interventions designed to reduce gang and gun violence across Las Vegas. In partnership with the International Association of Chiefs of Police/University of Cincinnati (IACP/UC) Center for Police Research and Policy and with evaluation funding provided by the Laura and John Arnold Foundation, the LVMPD implemented three violence reduction strategies: (1) focused deterrence (offender notification session); (2) hot spot patrols; and (3) place network investigations (PNI), also known as place-based investigations of violent offender territories (PIVOT), which is the focus here.


Implementing Gang & Gun Violence Reduction Strategies In Las Vegas, Nevada: Hot Spots Evaluation Results, Nicholas Corsaro, Robin S. Engel, Tamara D. Herold, Murat Yildirim Dec 2019

Implementing Gang & Gun Violence Reduction Strategies In Las Vegas, Nevada: Hot Spots Evaluation Results, Nicholas Corsaro, Robin S. Engel, Tamara D. Herold, Murat Yildirim

Criminal Justice Faculty Research

The gang and gun violence reduction project implemented in Las Vegas consisted of three components: hot spots deployment, focused deterrence, and place network investigations. This report focuses on the development, implementation, and evaluation of the hot spots strategy.


Every Breath You Take: An Examination Of The Natural Phenomenon Of Stalking, Gordon A. Crews, Sara K. Green, Paige A. Heinrich Sep 2014

Every Breath You Take: An Examination Of The Natural Phenomenon Of Stalking, Gordon A. Crews, Sara K. Green, Paige A. Heinrich

Criminal Justice Faculty Research

Everyone is a potential stalker, given the right set of circumstances. There are a vast number of tools readily available—from social media networking to easily accessible websites that provide background checks for a minimal fee—that allow individuals to observe the life (or lives) of whomever they so desire. But what are the innate, essential traits and characteristics of an individual that extends beyond the more normative expression of romantic interest and the general curiosity that is a natural and accepted occurrence for anyone who has ever been infatuated with another? This paper will consider the intentionality and motivation behind stalking, …


Legend Tripping: Haunted Fun Or Potential Juvenile Delinquency And Death, Gordon A. Crews Phd Feb 2014

Legend Tripping: Haunted Fun Or Potential Juvenile Delinquency And Death, Gordon A. Crews Phd

Criminal Justice Faculty Research

On August 7, 2013, one juvenile was killed and 10 others were seriously injured when their truck crashed in Clay County, West Virginia. These juveniles, after drinking heavily, were investigating the Appalachian legend of the “Haunted Chimneys around Booger Hole”. The concept of legend tripping is at least as old as Mark Twain's The Adventures of Tom Sawyer, which contains several accounts of adolescents visiting allegedly haunted houses and caves said to be the “lairs of criminals”. This paper examines the extent and dangers of juvenile legend tripping across the United States. Many examples of cases will be given.


Suspect Subjects: Affects Of Bodily Regulation, Kathryn Henne, Emily I. Troshynski Sep 2013

Suspect Subjects: Affects Of Bodily Regulation, Kathryn Henne, Emily I. Troshynski

Criminal Justice Faculty Research

There is a growing body of academic literature that scrutinises the effects of technologies deployed to surveil the physical bodies of citizens. This paper considers the role of affect; that is, the visceral and emotive forces underpinning conscious forms of knowing that can drive one’s thoughts, feelings and movements. Drawing from research on two distinctly different groups of surveilled subjects – paroled sex offenders and elite athletes – it examines the effects of biosurveillance in their lives and how their reflections reveal unique insight into how subjectivity, citizenship, harm and deviance become constructed in intimate and public ways vis-à-vis technologies …


The Only Thing That Stops A Guy With A Bad Policy Is A Guy With A Good Policy: An Examination Of The Nra’S “National School Shield” Proposal, Gordon A. Crews, Angela D. Crews, Catherine E. Burton Jun 2013

The Only Thing That Stops A Guy With A Bad Policy Is A Guy With A Good Policy: An Examination Of The Nra’S “National School Shield” Proposal, Gordon A. Crews, Angela D. Crews, Catherine E. Burton

Criminal Justice Faculty Research

With the recent tragedy at Sandy Hook Elementary in Newtown, CT, the public and the government are looking for solutions to school violence. The National Rifle Association (NRA), a Second Amendment, pro-gun advocacy group, has proposed an “education and training emergency response program” called The National School Shield, which advocates the placement of armed security in schools. Although the program sounds provocative, serious questions complicate its plausibility, necessity, motive, and effectiveness. Furthermore, the potential policy and practical ramifications of encouraging armed security forces in U.S. schools are complex. The authors examined the proposal’s key elements from a public policy perspective …


Collaborating With A Killer: The Unique Perspective Of Prison Life From A Man On Death Row, Gordon A. Crews, Angela D. Crews Sep 2011

Collaborating With A Killer: The Unique Perspective Of Prison Life From A Man On Death Row, Gordon A. Crews, Angela D. Crews

Criminal Justice Faculty Research

This presentation describes the process and difficulties of developing a collaborative working relationship with Stephen C. Stanko, a man currently serving two death sentences in South Carolina for the murders of two people and the sexual assault and attempted murder of a third. Mr. Stanko and Dr. Gordon Crews first worked together on a book from 2000-2004 when Stanko was serving a 10-year sentence for kidnapping and assault with intent to kill. In April 2005, only 8 months after Stanko was released from that sentence, he committed the crimes for which he is currently facing death. Since then, the Crews’ …


International Police Education For The Rule Of Law: Obstacles, Facilitators, Curricula, Pedagogy, And Delivery, Gordon A. Crews, Angela West Crews Apr 2010

International Police Education For The Rule Of Law: Obstacles, Facilitators, Curricula, Pedagogy, And Delivery, Gordon A. Crews, Angela West Crews

Criminal Justice Faculty Research

The points discussed in the session are related to United Nations peacekeeping in the twenty-first century and the international police education for the rule of law. It is noted that 100 countries contribute police officers to the United Nations, and that 49 of those countries contribute 25 or fewer officers. There is a gender imbalance, with only 7.75 % of forces being made up of women. In the past, UN policing priorities were: monitoring to verify police performance and impartiality, observing to ascertain police strengths and weaknesses and reporting to document police infractions. The UN Peacekeeping Mission Statement aims to …


Do You Know How Your Children Are? International Perspectives On Child Abuse, Mistreatment, And Neglect, Gordon A. Crews, Angela D. Crews Jan 2010

Do You Know How Your Children Are? International Perspectives On Child Abuse, Mistreatment, And Neglect, Gordon A. Crews, Angela D. Crews

Criminal Justice Faculty Research

The purpose of this article is to offer a brief overview of the state of children internationally as it pertains to their levels of abuse, neglect, and needs. The enormity of this topic is obvious, but it is hoped that a basic understanding and appreciation of the definitions, nature and extent, and myriad issues involved can be derived.


Juvenile Delinquency And Violence: Examining International Police And Societal Response, Gordon A. Crews, Angela West Crews Nov 2009

Juvenile Delinquency And Violence: Examining International Police And Societal Response, Gordon A. Crews, Angela West Crews

Criminal Justice Faculty Research

This presentation comparatively examines relationships in the United States, Eastern and Central Europe, Scandinavia, and parts of the Middle East among juvenile violence, "heavy metal" music, substance abuse, and participation in occult and "alternative" youth groups (e.g., Wicca, Satanism, vampirism, Goth). We trace the movement of certain groups, behaviors, and preferences and make a correlation between some of these movements and an increase in youth violence and substance abuse. The authors use results from surveys and participant observations in the U.S., Copenhagen, Germany, the Netherlands, & the Middle East (Egypt & Turkey) that indicate, however, that mere participation in these …


Youth Involvement In Alternative Subcultures, Groups, Belief Systems, And Lifestyles: Examining International Police And Societal Response, Gordon A. Crews Nov 2009

Youth Involvement In Alternative Subcultures, Groups, Belief Systems, And Lifestyles: Examining International Police And Societal Response, Gordon A. Crews

Criminal Justice Faculty Research

This presentation comparatively examines relationships in the United States, Eastern and Central Europe, Scandinavia, and parts of the Middle East among juvenile violence, "heavy metal" music, substance abuse, and participation in occult and "alternative" youth groups (e.g., Wicca, Satanism, vampirism, Goth). We trace the movement of certain groups, behaviors, and preferences and make a correlation between some of these movements and an increase in youth violence and substance abuse. The authors use results from surveys and participant observations in the U.S., Copenhagen, Germany, the Netherlands, & the Middle East (Egypt & Turkey) that indicate, however, that mere participation in these …


Teaching Tips: Personal Criminal History Analysis Paper, Gordon Crews, Angela Crews Nov 2008

Teaching Tips: Personal Criminal History Analysis Paper, Gordon Crews, Angela Crews

Criminal Justice Faculty Research

Students often have difficulty visualizing the practical application of criminological theory. The following activity assists instructors to develop students‘ abilities in evaluating behaviors and determining the theoretical perspectives that potentially could be used to explain those behaviors. It also is designed to assist students in comprehending how their own experiences impact their views on law-violating behavior and its etiology. This exercise facilitates students‘ awareness of how their beliefs about the causes of law-violating behavior inevitably impact their beliefs about potential solutions or responses to this type of behavior. Eventually, students unfailingly begin to realize the artificial dichotomy between us, as …


One Size Fits All? Ghanaian Perceptions Of Law Enforcement And The Importation Of American Community Policing, Angela West Crews, Gordon A. Crews, Kofi Boye-Doe Mar 2008

One Size Fits All? Ghanaian Perceptions Of Law Enforcement And The Importation Of American Community Policing, Angela West Crews, Gordon A. Crews, Kofi Boye-Doe

Criminal Justice Faculty Research

The purpose of this presentation was to introduce a research project that the authors have ongoing with the Ghana National Police Service (Accra, Ghana, Africa). This focus of this project is to assist the Ghanaian police in the development and implementation of a “community policing” program. In 2008, a new Director of Community Policing had been hired, although she expressed that she and the officers had absolutely no training or education in theories and practices related to community policing. This presentation showcased the authors’ initial efforts to help solve that problem. Three major aspects are covered in this presentation, 1) …


Take The Bus? Or Get Busted?: The Relationship Of “Driving While Suspended” (Dws) To The Availability Of Public Bus Transportation, Phil Amerine, Angela Crews Mar 2008

Take The Bus? Or Get Busted?: The Relationship Of “Driving While Suspended” (Dws) To The Availability Of Public Bus Transportation, Phil Amerine, Angela Crews

Criminal Justice Faculty Research

This presentation discusses the results of a project that examined the relationship between arrest for "driving while suspended" (DWS) and driver access to bus transportation. Seventy cases were randomly selected from all 2004 cases of license suspensions among adult drivers in Lawrence, Kansas. Drivers subsequently arrested for DWS during 2005/2006 were compared to drivers who were not in terms of access to bus transportation (distance from residence to bus stop; whether bus was operating). Other measured variables included driver sex, race, and age. Policy implications related to the prevention of DWS are discussed.


Academic Credit For Police And Correctional Academy Courses: The Criminal Justice Training Assessment (Cjta) Approach, Jack Greene, Sutham Cheurprakobkit, Angela West Crews, Gordon A. Crews, Prahba Unnithan, Eric C. Schultz Mar 2008

Academic Credit For Police And Correctional Academy Courses: The Criminal Justice Training Assessment (Cjta) Approach, Jack Greene, Sutham Cheurprakobkit, Angela West Crews, Gordon A. Crews, Prahba Unnithan, Eric C. Schultz

Criminal Justice Faculty Research

For the past few years, a federal grant sponsored by the Department of Justice has allowed teams consisting of faculty (from two-year and four-year colleges) and practitioners to assess the training curricula of various United States law enforcement and correctional agencies. Although traditional wisdom in academia is against viewing training academy courses as academically credible, the teams, after carefully assessing many training curricula, have agreed to give academic credit recommendation to those deserving curricula. In the end the CJTA project has not only helped to connect the academic world with the world of practitioners, but also generated rich data on …


Citizen And Officer Perceptions Of Community Policing In Ghana: Policing Of, By, And For The People, Or Just To The People?, Angela West Crews, Gordon A. Crews Nov 2007

Citizen And Officer Perceptions Of Community Policing In Ghana: Policing Of, By, And For The People, Or Just To The People?, Angela West Crews, Gordon A. Crews

Criminal Justice Faculty Research

This presentation presents initial results of an evaluation of citizen and officer perceptions of policing in Ghana. The Ghana Police Service (GPS) is attempting to transition from a para-militaristic philosophy to a more community-centered approach, developing a domestic violence unit in the past decade and, more recently, a community policing unit. Community policing philosophies, however, face unique challenges in Ghanaian society, such as a deep-rooted (and historically well-founded) mistrust of the police, and a culture with a well-established and trusted “traditional” system wherein matters are settled within communities and impacted by religion, spirituality, and mysticism. This project used official reported …


Researching Crime, Justice, And Social Control In Ghana: Evolving Issues In A Developing African Country, Gordon A. Crews, Angela West Crews, Kofi Boye-Doe, Ken Aikins Mar 2007

Researching Crime, Justice, And Social Control In Ghana: Evolving Issues In A Developing African Country, Gordon A. Crews, Angela West Crews, Kofi Boye-Doe, Ken Aikins

Criminal Justice Faculty Research

The purpose of this presentation is to discuss a recent research project which seeks to offer an examination of the unique relationship between the traditional Ghanaian indigenous justice system and the established state-administered justice system. This is an overview of the interesting blend of indigenous practices (rooted in religious practices and strongly associated with spirituality and mysticism) and state (formal justice and governmental systems) in the Ghanaian justice system. In addition the topics of the treatment of women and children within these systems and the use of alternative dispute resolution, restorative justice, and conflict resolution strategies inherent within the two …


Legend Tripping As Field Research: Investigating The Connection Of “Satanic Tourism” To Juvenile Delinquency, Gordon A. Crews, Virginia Adame, Rochelle Andrews, Kofi Boye-Doe, Juna Green, Shawn Kirby, Ori Onazi, Jill Schalansky, Cale Urban, Justin Zabokrtsky Mar 2007

Legend Tripping As Field Research: Investigating The Connection Of “Satanic Tourism” To Juvenile Delinquency, Gordon A. Crews, Virginia Adame, Rochelle Andrews, Kofi Boye-Doe, Juna Green, Shawn Kirby, Ori Onazi, Jill Schalansky, Cale Urban, Justin Zabokrtsky

Criminal Justice Faculty Research

Gary Alan Fine and Jeffrey Victor (1994) defined “legend trips” as inherently delinquent juvenile activities at geographic sites associated with some tragic event, rumored to be supernatural or related to the occult. “Satanic tourism” is a type of legend trip characterized by juvenile involvement in pseudo-Satanic/occult behavior, such as drawing pentagrams, writing epithets, and burning candles. A juvenile may visit a geographic location such as an abandoned church, historic graveyard, or reputedly “haunted” site, and engage in mischievous, destructive, or “ritualistic” behaviors as “rites of passage.” These activities, which often are relatively harmless and conducted primarily for juvenile thrills, may …


Art Imitates Life: Violence And The Music Of Metal And Rap, Gordon A. Crews, Angela D. Crews Sep 2006

Art Imitates Life: Violence And The Music Of Metal And Rap, Gordon A. Crews, Angela D. Crews

Criminal Justice Faculty Research

The purpose of this presentation is to explore the similar evolution's of Black Metal and Gangsta Rap musical genres. The authors argue the following similarities exist: 1) different cultures and statements being made, but violence is a common thread (outcomes of violence and societal responses), 2) the music and lyrics in both reflect their cultures, histories, and lives, and, 3) there is a strong musical and lyrical expression of violence related to the behavioral expression of violence among the artists and the fans in both genres. Finally, the authors question whether art imitates life or life imitates art.


Democracy And Delinquency: An International Comparison Of Youth Violence Associated With Alternative Lifestyles, Beliefs, And Practices, Gordon A. Crews, Angela West Crews Jun 2005

Democracy And Delinquency: An International Comparison Of Youth Violence Associated With Alternative Lifestyles, Beliefs, And Practices, Gordon A. Crews, Angela West Crews

Criminal Justice Faculty Research

This presentation discusses youth crime and violence within the context of evolving democracy. The focus is to compare Turkish juvenile crime to that experienced in the United States and the United Kingdom (e.g., extent, characteristics, causes, solutions, etc.). During the mid-to late 1990s, Turkey’s juvenile crime rate skyrocketed, although rates have decreased in recent years. Increases seen during the 1990’s may be a natural by-product of Turkey's historical efforts to become and maintain a democratic society, and part of the price Turkey has to pay to join the European Union. Juvenile crime (and other social problems, such as suicide) may …


Horton The Elephant Is A Criminal: Using Dr. Seuss To Teach Social Process, Conflict, And Labeling Theory, Angela D. Crews Jan 2005

Horton The Elephant Is A Criminal: Using Dr. Seuss To Teach Social Process, Conflict, And Labeling Theory, Angela D. Crews

Criminal Justice Faculty Research

It is fairly well known that Theodor Geisel (“Dr. Seuss”) often used art and storytelling as political and social commentary, but no one has attempted to interpret his work through the lens of sociological/criminological theory. This paper argues that several of his tales can be used as aids in teaching the basic principles of many sociological/criminological theories. The author analyzes several of his works and uses one, Horton Hears a Who to illustrate his subtle but powerful commentary on the creation and application of laws, the impact of social stratification, the pervasive and dangerous influence of social and political power …


Traffic Stop Practices Of The Iowa City Police Department: January 1 – December 31, 2002, Elizabeth L. Grossi, Gennaro F. Vito, Angela D. Crews Jan 2004

Traffic Stop Practices Of The Iowa City Police Department: January 1 – December 31, 2002, Elizabeth L. Grossi, Gennaro F. Vito, Angela D. Crews

Criminal Justice Faculty Research

This report summarizes the findings of a study conducted using data collected by the Iowa City Police Department between January 1 and December 31, 2002. These data resulted from 13,459 interactions between law enforcement officers and citizens during traffic-related contacts.

Information was collected about the driver, the officer, and the stop event. Driver demographics included race, sex, age, residency, and vehicle registration. The only information collected about the officer was officer badge number. Finally, data collected about the stop event include the date, time of day, reason for stop, search, property seized, force, and outcome of the stop.

Data analysis …


Social Worker Or Cop? Measuring The Supervision Styles Of Probation & Parole Officers In Kentucky And Missouri, Angela D. Crews, Richard P. Seiter Jan 2004

Social Worker Or Cop? Measuring The Supervision Styles Of Probation & Parole Officers In Kentucky And Missouri, Angela D. Crews, Richard P. Seiter

Criminal Justice Faculty Research

This study surveyed probation and parole officers in Missouri and Kentucky to determine their supervision styles along a “casework to surveillance” continuum. These self-ratings were correlated with officer self-reports of how they spend their time on the job engaged in various casework or surveillance activities. Additionally, volunteering officers were interviewed to provide clarification on their perceptions regarding the distinctions between a casework approach and a surveillance approach. Results indicate that officers spend more of their time engaged in casework activities, but perceive themselves as more surveillance oriented. Style varied significantly by sex of officer, with female officers spending significantly more …


Chicken Little, Three Blind Men And An Elephant, And “Racial Profiling”: A Commentary On The Collection, Analysis, And Interpretation Of Traffic Stop Data, Angela D. Crews Jan 2003

Chicken Little, Three Blind Men And An Elephant, And “Racial Profiling”: A Commentary On The Collection, Analysis, And Interpretation Of Traffic Stop Data, Angela D. Crews

Criminal Justice Faculty Research

This paper discusses the collection, analysis, and interpretation of police traffic stop data. The focus primarily is on the theoretical, statistical, and practical determination of whether law enforcement is engaging in “racial profiling.” One of the most controversial components of research in this area relates to the “baseline” or comparison group. Researchers struggle with determining whether agencies are engaging in “racial profiling” when making traffic stops without some measure of what the world would look like in the absence of “racial profiling.” We know what is, but how can we know what should be? A model is proposed that …


Traffic Stop Practices Of The Louisville Police Department: January 15 - December 31, 2001, Terry D. Edwards, Elizabeth L. Grossi, Gennaro F. Vito, Angela D. Crews Jun 2002

Traffic Stop Practices Of The Louisville Police Department: January 15 - December 31, 2001, Terry D. Edwards, Elizabeth L. Grossi, Gennaro F. Vito, Angela D. Crews

Criminal Justice Faculty Research

This report summarizes the findings of a study conducted using data collected by the Louisville Division of Police between January 15, 2001 and December 31, 2001. These data resulted from 48,586 interactions between law enforcement officers and citizens during traffic-related contacts.

Information was collected about the driver, the officer, and the stop event. Driver demographics included race, sex, age, residency, license number, and vehicle registration. The only information collected about the officer was officer badge number. Finally, data collected about the stop event include the date, time of day, reason for stop, activities during the stop, number of passengers, and …


The Emerging Problem Of Preppie Gangs In America, Gordon A. Crews Apr 2001

The Emerging Problem Of Preppie Gangs In America, Gordon A. Crews

Criminal Justice Faculty Research

The purpose of this presentation is to examine the growing problem of "Preppie Gangs" in America. Involved youngsters generally come from the affluent upper class and participate in activities similar to traditional gang members. However, they tend to operate in a much safer environment than traditional street gangs and are predominantly "rich white kids". This paper will examine how these groups are currently manifesting themselves as Delinquent Gangs (Mimicking Other Street Gangs), Ideological Gangs (Specific Ideology or Belief System), or Occultic Gangs (Alternative Belief System Connections). Finally the unique issues of activities, causes, and solutions will be discussed .


Crime Victims’ Satisfaction With Police Services: An Assessment In One Urban Community, Richard Tewksbury, Angela D. Crews Jan 2001

Crime Victims’ Satisfaction With Police Services: An Assessment In One Urban Community, Richard Tewksbury, Angela D. Crews

Criminal Justice Faculty Research

A 3‐month study examined crime victims’ satisfaction with police response to calls for service. Respondents were asked to rate officers with whom they interacted in overall satisfaction, and in courtesy/politeness, speed of response, concern, and helpfulness. Results indicate consistently high overall ratings. Nonparametric statistics indicate that female respondents rated officers significantly higher than male respondents, but no other demographic (age, race, education) or experiential variables (reason for call, location of problem, prior contact with police) significantly impacted ratings. Nonparametric correlations indicated that an officer's perceived helpfulness was the strongest correlate of overall satisfaction, while speed of response was the weakest.