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Full-Text Articles in Social and Behavioral Sciences

Professional Communication During The Covid-19 Pandemic, Corrie Eggimann Jan 2023

Professional Communication During The Covid-19 Pandemic, Corrie Eggimann

All Graduate Theses, Dissertations, and Other Capstone Projects

In the early spring of 2020, the COVID-19 (coronavirus disease 2019)1 pandemic spread across the planet, causing a scale of infection and fatalities that was unprecedented in modern times, and that was not well predicted by scientists, public health officials and government entities. Despite travel bans and quarantine requirements popping up across the globe, COVID-19 infections continued to spread. As of February 2023, more than 6.8 million people have died from COVID-19 (World Health Organization, 2023). In an effort to slow the spread of COVID-19 and the growing number of deaths, schools and businesses began closing down throughout the world …


The Application Of Interpersonal Concepts To Reframe Instructor Misbehaviors, Jonathan A. Mendoza Jan 2023

The Application Of Interpersonal Concepts To Reframe Instructor Misbehaviors, Jonathan A. Mendoza

All Graduate Theses, Dissertations, and Other Capstone Projects

The research literature surrounding instructor misbehaviors has been largely influenced by two typologies of misbehaviors. Kearney et al. (1991) introduced the first typology of instructor misbehaviors, which included incompetence, offensiveness, and indolence. Goodboy and Myers (2015) later revisited this initial typology, finding additional misbehaviors that reflected changes in the classroom climate, including antagonism and misbehaviors enacted during lectures. Much of the research on instructor misbehaviors utilizes these typologies, using a framework of interpersonal theories as a means of understanding instructor misbehaviors. In my review of the literature, common theories applied included expectancy violations theory, communication privacy management theory, and attribution …


Marketing Ploy Or Mental Health Crisis? An Analysis Of Fan Responses To Celebrity Narratives, Kayla M. Ostrander Jan 2023

Marketing Ploy Or Mental Health Crisis? An Analysis Of Fan Responses To Celebrity Narratives, Kayla M. Ostrander

All Graduate Theses, Dissertations, and Other Capstone Projects

Recently, celebrities have become more candid with their narratives than ever before through use of their social media accounts. While most celebrities use their social media accounts for purposes such as showing a positive or unknown side of them or to promote their work, others have posted narratives that have come under public criticism, especially Kanye ‘Ye’ West with his recent antisemitic-themed posts. In my study I examine what Kanye’s fans and the public believes to be his motivation for his recent narratives in October 2022 and December 2022, and their reasoning for assigning these motives. I collected a total …


From “The Loss Of The Innocents” To “Crisis Actors”: Media Portrayal Of Rampage School Shootings From 1998-2021, Justice E. Greene Jan 2023

From “The Loss Of The Innocents” To “Crisis Actors”: Media Portrayal Of Rampage School Shootings From 1998-2021, Justice E. Greene

All Graduate Theses, Dissertations, and Other Capstone Projects

As rampage school shootings continue to occur in the United States, media coverage of such shootings continues to evolve. Media is a powerful force for how people form their understandings, opinions, and beliefs and, at least in part, the types of media they consume, it is important to understand how rampage school shootings are conveyed to the public. These shootings go through what is known as an “Issue-Attention Cycle” (Downs 1972) as coverage progresses. Using content analysis, this thesis examines New York Times articles covering nine rampage school shootings from 1998-2021 to see both how media coverage changes over the …


Partisan Selective Exposure On Social Media During The 2020 Presidential Election, Grayce Lemon Jan 2023

Partisan Selective Exposure On Social Media During The 2020 Presidential Election, Grayce Lemon

All Graduate Theses, Dissertations, and Other Capstone Projects

This study examines selective exposure and selective avoidance on social media during the 2020 presidential election. 147 voters participated in the survey conducted using Qualtrics. The purpose of this study was to understand whether selective exposure and avoidance behaviors differed based on voting outcome (Trump or Biden), and to test whether political ideological polarization was reflected in news consumption through social media. Taken together, the results indicate that although both voting bases engaged in selective exposure and avoidance, the propensity was the same between Trump and Biden voters. Additionally, results confirm existing hypotheses that the strength of political ideology positively …


Continuing To Do The Work: An Examination Of The Experiences Of Students Of Color In Collegiate Speech, Tennisha Sonsalla Jan 2023

Continuing To Do The Work: An Examination Of The Experiences Of Students Of Color In Collegiate Speech, Tennisha Sonsalla

All Graduate Theses, Dissertations, and Other Capstone Projects

This thesis examines how the experiences of students of color in the collegiate speech community are inextricably linked to their race. Students of color, unlike white students, face unique challenges in the predominately white speech community. Using qualitative interviews to uncover the experiences of students of color who have participated in collegiate speech, this project details 6 major themes: Internal Pressures, External Pressures, Navigating Voice, Issues of Representation, Team Dynamics, and Survival Strategies. As well as implications, limitations,and suggestions for future research.


Assessing The Appropriateness Of The Cultural Formulation Interview In Conceptualizing Reverse Culture Shock, Katja Nielsen Jan 2022

Assessing The Appropriateness Of The Cultural Formulation Interview In Conceptualizing Reverse Culture Shock, Katja Nielsen

All Graduate Theses, Dissertations, and Other Capstone Projects

Utilizing the Cultural Formulation Interview (CFI) to identify social and cultural variables predicting the cross-cultural experience of reverse culture shock, this study aims at clarifying the process of re-acculturation of international students in the United States by comparing quantitative and qualitative measures. Thirty-two participants completed demographics and questionnaires and 18 decided to further partake in the CFI. Results from the Reentry Shock Scale as well as the CFI indicate that a majority of individuals experience problems and distress associated with returning home, yet to varying degrees and intensity. Through assessment of each participant’s experience with reverse culture shock, twelve out …


An Unchanted Life Of Self-Silencing An Artifactual Autoethnography Introducing “Trauma-Induced Subconscious Self-Silencing”, Katherine L. Olson Jan 2022

An Unchanted Life Of Self-Silencing An Artifactual Autoethnography Introducing “Trauma-Induced Subconscious Self-Silencing”, Katherine L. Olson

All Graduate Theses, Dissertations, and Other Capstone Projects

Why do we say we’re fine when we’re not? To others and to ourselves? Why does our body nonverbally communicate socioculturally derived “normalcy” and wellbeing when we feel horrible? And why might we ignore messages our body tries to send us? Why do we silence ourselves? These questions transcend interpersonal communication and point at intrapersonal denial of embodied struggle. Using a new method, artifactual autoethnography, I attempt to understand self-silencing behavior through a communicative perspective and assess why self-silencing behavior is so difficult to break. I revisit a novel I wrote when I was 16 years old, Unchanted, to see …


Accustomly Intermarried: Racial/National Intermarriages And Their Negotiation Of Family Celebrations, Jori Adrianna Nkwenti Jan 2022

Accustomly Intermarried: Racial/National Intermarriages And Their Negotiation Of Family Celebrations, Jori Adrianna Nkwenti

All Graduate Theses, Dissertations, and Other Capstone Projects

Previous quantitative works gives a decent account for the predictors of racial/national intermarriages, and qualitative research finds that intercultural couples negotiate their racial, national, religious, class, and cultural differences within the context of their intimate relationships and the broader stigma of the social world. However, no scholars, to my knowledge, have looked intently at this intersection of interracial and international intermarriages. Related, scholars have not dissected how these couples negotiate their family celebrations-despite research showing the importance of celebrations to family well-being. Through autoethnographic reflexivity, and in-depth interviews with a convenience sample of 4 individuals married to a spouse of …


An Unspoken Story Of Education: An Autoethnographic Exploration Of Racism In Education, Elisa A. Perez-Garcia Jan 2022

An Unspoken Story Of Education: An Autoethnographic Exploration Of Racism In Education, Elisa A. Perez-Garcia

All Graduate Theses, Dissertations, and Other Capstone Projects

Privilege is when one voice is the norm, but some children’s voices are underheard within research. Extensive research has demonstrated that Hispanic face multiple barriers within the education system. This study examines how whiteness within the education system can impact a Hispanic student’s perspective of the world. An autoethnographic approach is used to analyze five stories. A grounded theory approach identified emergent themes from the stories shared. The four themes that emerged among the stories were intersectionality, privilege, social construct, and microaggression. It demonstrated minority students’ experiences and interactions could profoundly affect how they view their identity. There are measures …


Best Practices Of Teaching Public Speaking Online, Sally Dufner Jan 2022

Best Practices Of Teaching Public Speaking Online, Sally Dufner

All Graduate Theses, Dissertations, and Other Capstone Projects

Teaching public speaking online has been highly contested by communication studies instructors. The need for having a live audience has been a staple in public speaking from its inception. The COVID 19 pandemic forced many reluctant public speaking faculty members to teach this pivotal course online. Communication studies departments were required to examine their stance of offering it online or not. The purpose of this qualitative research study was to answer the following three questions: (1) Is there validity in teaching public speaking online? (2) What are best practices in teaching public speaking courses online? and (3) How do best …


The Portrayal Of Female Athletes On The Covers Of The New Yorker 1925-2016, Olena Shchur Jan 2022

The Portrayal Of Female Athletes On The Covers Of The New Yorker 1925-2016, Olena Shchur

All Graduate Theses, Dissertations, and Other Capstone Projects

For decades sport has been a predominantly masculine area. And even though sport participation amongst women has undoubtedly progressed over time, female athletes still receive unequal mass media coverage. Thus, the question about the perception of women as athletes in media remains open. This thesis examines the patterns of female athletes’ portrayal on the front covers of The New Yorker magazine starting from the very beginning of The New Yorker’s publishing history in 1925 through December 2016. For this purpose I conducted a content analysis of covers of The New Yorker. I found that, despite some improvements, the messages that …


The Impact Of Social Media On Teenage Females Self-Esteem, Amanda C. Perkovich Jan 2021

The Impact Of Social Media On Teenage Females Self-Esteem, Amanda C. Perkovich

All Graduate Theses, Dissertations, and Other Capstone Projects

Social media has become the way we connect with the world. Social networking sites, including Facebook, Instagram, Snapchat, Twitter and TikTok, allow users to share intimate details of their lives, upload photographs, initiate and maintain relationships, plan social gatherings, observe the lives of others and express beliefs, values and emotions. In the last ten years, numerous articles have focused on the relationship between social media use and mental health however, very few studies have concentrated on self-esteem, especially in teenage females. The purpose of this literature review is to explore the associations between increased social media activity (greater than 2 …


Conflict Communication In Law Enforcement, Don Zheng Jan 2021

Conflict Communication In Law Enforcement, Don Zheng

All Graduate Theses, Dissertations, and Other Capstone Projects

This paper will focus on addressing conflict communication in law enforcement and what literature are available and the gaps within them. Conflict communication can range from the way's words are used, what words are used, and when those words are used when police officers interact with the public. Due to the lack of extensive research done within communication studies and law enforcement, this paper aims to aid in getting future research studies done within the professions. Conflict communication within law enforcement is a topic that should be talked about more to possibly lower the number of instances where physical and/or …


Sexual Assault In The News, Sydney Blair Jan 2021

Sexual Assault In The News, Sydney Blair

All Graduate Theses, Dissertations, and Other Capstone Projects

Previous research has evaluated the presence of blame, myths, and stigma that sexual assault survivors experience online and within interactions with others. In the era of the #MeToo movement, has that changed? With perpetrators recently being held legally accountable for their crimes, my research addresses the current representation(s) of sexual assault through a content analysis of existing news media. I found a variety of rhetoric that supports survivors, #MeToo and perpetrators accountability, with additional evidence that negatively counters those positive changes. My research is important because these findings contribute to social science literature by examining the current representation of sexual …


Unveiling Race And Japanese Identity Through Kokusai Kekkon, Manami Matsuoka Jan 2021

Unveiling Race And Japanese Identity Through Kokusai Kekkon, Manami Matsuoka

All Graduate Theses, Dissertations, and Other Capstone Projects

Kokusai kekkon, marriage among Japanese and non-Japanese nationals, are common, yet sometimes it comes with difficulties. The study aims to uncover Japanese people’s hidden perceptions of gaikokujins, foreigners, and Japanese identity shaped in relation to gaikokujins based on race and ethnicity within cross-national marriage. 18 Japanese spouses of U.S. Americans were interviewed for the study. The study employed thematic analysis to disclose Japanese beliefs and worldviews through interpreting Japanese interviewees’ experiences and their families’ discourses regarding marriage with U.S. Americans. The study found that whiteness and the sense of inferiority to the West and superiority toward the East influence Japanese …


No Future For Academic Crips: An Autoethnographic Crippling Of Academic Futurity, A. Adams Jan 2021

No Future For Academic Crips: An Autoethnographic Crippling Of Academic Futurity, A. Adams

All Graduate Theses, Dissertations, and Other Capstone Projects

No Future for Academic Crips attempts to situate crip theory, critical disability studies, and communication theory squarely in the context of academia, problematizing the constraints placed on autistic identity by the demands of a graduate education. Utilizing autoethnographic vignettes along with theoretical writings regarding the creation and consolidation of crip identity, this thesis theorizes what a “neuroqueer future” looks like for academics. Six vignettes are presented to demonstrate strategies for survival employed in academic spaces, followed by analysis contextualizing and criticizing those strategies. Finally, implications for neuroqueer futurity and identity are discussed.


Younger Hmong People’S Willingness To Communicate About Depression, Wa Yang Jan 2021

Younger Hmong People’S Willingness To Communicate About Depression, Wa Yang

All Graduate Theses, Dissertations, and Other Capstone Projects

This research examines the underlying issues about mental illness, particularly depression within the Hmong community. Previous scholars have focused on the Hmong culture’s origins, mental health status of Hmong refugees arriving in the United States, martial roles and mental health on Hmong females, and comparisons of Hmong traditional healing and Westernized medicine. These studies intersect in fields including psychology, medicine and public health, Hmong history, and social work. However, one missing component to this body of scholarship has been communication. Thus, my study focused on younger Hmong people’s willingness to communicate about depression within their families. Specifically, I conducted semi-structured …


Risk Communication And Covid-19: An Exploration Of Best Practices, Allie Martens Jan 2021

Risk Communication And Covid-19: An Exploration Of Best Practices, Allie Martens

All Graduate Theses, Dissertations, and Other Capstone Projects

The purpose of this study is to determine if the risk communication strategies the State of Minnesota applied in its response to the COVID-19 pandemic align with the best practices described in the research. The method used to conduct this research was a content analysis. Upon conducting a content analysis, various best practice criteria were categorized based on similar themes. The analysis portion of this research consisted of analyzing various Minnesota Department of Health case documents to determine if their risk communication strategies aligned with the best practices described in the research. The findings concluded that the risk communication strategies …


The Relationship Between Organizations' Response To Customer Complaints, Customer Trust, And Loyalty, Abimbola Ajibola Jan 2021

The Relationship Between Organizations' Response To Customer Complaints, Customer Trust, And Loyalty, Abimbola Ajibola

All Graduate Theses, Dissertations, and Other Capstone Projects

The purpose of this quantitative study was to examine the relationship between organizations’ responses to customer complaints and their effects on customer loyalty and trust. Four hypotheses were established for this study to help us gain a greater understanding of the dynamics of the responses to customer complaints and their relationship with trust and loyalty. Five independent variables (apology, timeliness, explanation, compensation, and dialogue/active listening) and two dependent variables (trust and brand loyalty) were used to test the hypotheses. An online survey was conducted through Qualtrics and data were collected from participants who were students at a Midwestern University. Facebook …


The Relationship Between The Stigmatization Of Mental Illness, Communication Apprehension And The Willingness To Communicate, Madeleine Louise Winkler Jan 2021

The Relationship Between The Stigmatization Of Mental Illness, Communication Apprehension And The Willingness To Communicate, Madeleine Louise Winkler

All Graduate Theses, Dissertations, and Other Capstone Projects

This project explores how mental health stigmatization influences communication apprehension and the willingness to communicate about mental illness. A total of 153 people completed an online survey regarding three variables. Perceived stigma and communication apprehension when communicating about their own mental health were found to be positively correlated. Perceived stigma and communication apprehension when communicating about someone else’s mental health was also found to be positively correlated. Communicating about one’s own mental illness lead to higher levels of communication apprehension compared to communicating about someone else’s mental illness. Communication apprehension when talking about one’s own mental health and willingness to …


“Whose Team Is It Anyway?”: Exploring The Impact Of Coaching Changes On Forensics Team Culture, Brenton Lynn Mitchell Jan 2021

“Whose Team Is It Anyway?”: Exploring The Impact Of Coaching Changes On Forensics Team Culture, Brenton Lynn Mitchell

All Graduate Theses, Dissertations, and Other Capstone Projects

Previous research in the field has documented the many aspects of coaching difficulties faced by forensic teams (Chouinard & Kuyper, 2010; Louis, 2011; Outzen, 2016; White, 2005 & 2010). While research in this area is necessary to understand the struggles associated with a coaching change and the impact it has on team culture, little research has been done to analyze how the students are affected by the shift in coaches and the changing culture of the team. This thesis examines how collegiate forensics competitors navigate these difficult transitions in an activity that heavily influences the creation of close relationships between …


The After-Visit Summary: An Opportunity For Technical Communicators, Drew Jordan Jan 2021

The After-Visit Summary: An Opportunity For Technical Communicators, Drew Jordan

All Graduate Theses, Dissertations, and Other Capstone Projects

The After-Visit Summary (AVS) is a document patients receive while being discharged from a medical appointment. In this paper, I explore the aspects of patient education materials (PEMs), health literacy, and plain language in respect to the AVS with research from the fields of technical communication, health communication, and medicine. The narrative included depicts my own personal experience with the document to emphasize my push for action. The main objective for this paper is to urge technical communication scholars to analyze the AVS and evaluate it for areas of improvement. A benefit to both patients and practitioners, optimizing the AVS …


The Monster At The End Of This: A Feminist Media Analysis Of Coverage Of Representative Ilhan Omar, Emma L. Schlei Jan 2020

The Monster At The End Of This: A Feminist Media Analysis Of Coverage Of Representative Ilhan Omar, Emma L. Schlei

All Graduate Theses, Dissertations, and Other Capstone Projects

With the impending 2020 election and the upcoming centennial anniversary of the 19th amendment, the topic of women in politics is more relevant than ever. Ilhan Omar is a Representative elected to the 2018 United States House of Representatives and is one member of the “squad,” a group of four women of color under the age of 50 who identify as part of the left wing of the Democratic Party. Ilhan Omar has been the focus of many liberal and conservative media outlets. In this research I focus on the tropes of Islamophobia that Omar faces to examine how political …


The Impact Of United States Of America College Education On The Japanese Students’ Keigo Toward Their Senpai, Manami Matsuoka Jan 2020

The Impact Of United States Of America College Education On The Japanese Students’ Keigo Toward Their Senpai, Manami Matsuoka

All Graduate Theses, Dissertations, and Other Capstone Projects

The purpose of the study is to research whether studying abroad experiences in the United States of America affect keigo usage of Japanese college students toward senpai. 58 Japanese college students in Japan and the United States of America completed a 25-item survey. Honorifics usage of both Japanese college students in Japan and international Japanese students in the United States were tested. The Results revealed that study abroad experiences influenced/changed international Japanese students’ original communication style and keigo usage toward senpai.


Voices Of First-Generation Students: An Examination Of First-Generation Stories On Collegiate Websites, Jillian Schemenauer Jan 2020

Voices Of First-Generation Students: An Examination Of First-Generation Stories On Collegiate Websites, Jillian Schemenauer

All Graduate Theses, Dissertations, and Other Capstone Projects

This qualitative research analyzed how four-year, public institutions represent first-generation students that attend their colleges, on their websites, and what those first-generation students share about their experiences. Twenty-nine institutions that were a part of a recognized list of colleges that have exemplary first-generation programs were utilized for this study. A critical analysis was performed to discuss and evaluate the themes that were discovered from fifty different first-generation student stories. Results indicated that first-generation students’ stories shared on collegiate websites shared similar experiences, with emerging themes being: Aspirations, family connections, engagement, and mindset. A summary of the themes, limitations, future research, …


Understanding Communication Dynamics In Group Home Setting, Jacinta O. Anyanwu Jan 2020

Understanding Communication Dynamics In Group Home Setting, Jacinta O. Anyanwu

All Graduate Theses, Dissertations, and Other Capstone Projects

Purpose: Limited research has examined the communicative interaction patterns within group home settings between adults with developmental disabilities and their non-disabled direct care staff. There is evidence from studies that improving the communication pattern of caregivers will eventually lead to better interaction with residents. An approach that might clarify this issue is to have direct care staff who currently work in group homes describe their interaction with their residents. This study evaluated the communication pattern of direct care staff and their residents in group home settings by looking at the types of instructions that direct care staff use on a …


Overcoming Tools Of Oppression: Plain Language And Human-Centered Design For Social Justice, Michela Sims Jan 2020

Overcoming Tools Of Oppression: Plain Language And Human-Centered Design For Social Justice, Michela Sims

All Graduate Theses, Dissertations, and Other Capstone Projects

Technical communication audiences are increasingly international and intercultural. Some of these audiences may be vulnerable and suffering trauma following violations of their human rights and dignity. In such cases, technical documents can serve to reinforce the oppression experienced by these audiences. Technical communicators must adapt and create methods to communicate ethically and responsibly with these audiences through a social justice lens. This thesis utilizes adapted plain language guidelines from plainlanguage.gov combined with human-centered design (“HCD”) guiding principles to perform a qualitative document analysis of technical government forms. The findings of this analysis demonstrate a need for continued integration of plain …


Social Justice Scholarship Informing Visual Communication Practices, Alicia Campbell Jan 2020

Social Justice Scholarship Informing Visual Communication Practices, Alicia Campbell

All Graduate Theses, Dissertations, and Other Capstone Projects

My discussion hinges on the groundwork of social justice as integral to the field of technical and professional communication (TPC) with an understanding of the importance of visual communication; ultimately, I seek to understand the intersections of Social Justice and Visual Communication within the field of Technical Communication. Based on this research, I develop a heuristic that allows technical communicators to critically analyze their visual communication efforts, specifically infographics, for advocacy/social justice.


Assessing Competitive Oral Interpretation Speakers: What We Expect Students To Learn, Kelsey Johnson Jan 2020

Assessing Competitive Oral Interpretation Speakers: What We Expect Students To Learn, Kelsey Johnson

All Graduate Theses, Dissertations, and Other Capstone Projects

Forensic coaches believe and argue oral interpretation events are educational in nature and provide robust learning opportunities for the competitors who participate in oral interpretation. However, while many scholars claim oral interpretation events are educational, learning outcomes (LOs) do not exist to measure what is learned. Therefore, to measure if oral interpretation competitors are learning, I led focus groups consisting of North Dakota speech coaches to determine what we can expect competitors to learn by participating in the oral interpretation events sanctioned by the North Dakota High School Activities Association (NDHSAA). Using thematic analysis of the focus groups, I illuminated …