Social and Behavioral Sciences Commons^™

Planning Serendipitous Liaison Outreach, John Glover, Bettina Peacemaker

VCU Libraries Faculty and Staff Presentations

College and university students, staff, and faculty are busier in 2010 than ever before. Many students work full-time in addition to school. With budget cuts, staff members are doing multiple jobs. Faculty members are being hired as fixed-term, temporary, or adjunct instructors more than ever. People do not come to the library as much as they used to, and they are often in a rush when they do.

At the same time, evolving models of reference service mean that liaison librarians are often sequestered in their offices, working elsewhere on campus, or otherwise not available when their patrons happen to …

Security In Integrated Library Systems, Jimmy Ghaphery, Thomas Mcnulty

VCU Libraries Faculty and Staff Presentations

A case study of securing enterprise systems, using library software as an example. Areas including best practices, layered responsibility, regulatory compliance, and functionality are addressed.

Beyond Description: Converting Web Site Usage Statistics Into Concrete Site Improvement Ideas, Julie Arendt, Cassie Wagner

VCU Libraries Faculty and Staff Publications

Web site usage statistics are a widely used tool for Web site development, but libraries are still learning how to use them successfully. This case study summarizes how Morris Library at Southern Illinois University Carbondale implemented Google Analytics on its Web site and used the reports to inform a site redesign. As the main campus library at a research university with about 20,000 undergraduate and graduate students, the library included resources from multiple library departments on a single site. In planning the redesign, Morris Library's Virtual Library Group combined usage reports with information from other sources, such as usability tests …