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Social and Behavioral Sciences Commons™
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Articles 61 - 80 of 80
Full-Text Articles in Social and Behavioral Sciences
Source Of Value Online For Recreational Travellers: Customer Information Needs In The Buying Process And Internet Capability, Robert Grant
Source Of Value Online For Recreational Travellers: Customer Information Needs In The Buying Process And Internet Capability, Robert Grant
Faculty of Commerce - Papers (Archive)
The information needs of buyers of high involvement recreational travel products are potentially a source of customer value in their decision making process. The internet's ability to provide large amounts of information in real time with high levels of customer convenience are compounded by the ability to deliver information from multiple sources. In theory then, the internet seems able to largely replace the value delivered by retail travel intermediaries in the physical world. This critical review suggests however that the physical world intermediaries and online information sources are more likely to be complementary rather than competitive resources for shoppers for …
Young Retail Fashion Shoppers: Hunters And Gatherers, Katerina Korlimbinis, Jennifer Thornton
Young Retail Fashion Shoppers: Hunters And Gatherers, Katerina Korlimbinis, Jennifer Thornton
Faculty of Commerce - Papers (Archive)
Store layout and design are crucial components of a retailer's image and reflect a significant percentage of shopper's first impressions of a store - which can either attract or deter potential buyers. However, the current store layout and design of many retail fashion stores largely reflects the shopping preferences of female shoppers, as they shop more frequently and have a greater interest in fashion than men. Given the recent increase in young males shopping for their own clothes, more research and attention needs to be devoted to this target market. Originally content analysis of 17 men's fashion retailers was undertaken …
Human Capital Reporting In A Developing Nation, Indra Abeysekera, J. Guthrie
Human Capital Reporting In A Developing Nation, Indra Abeysekera, J. Guthrie
Faculty of Commerce - Papers (Archive)
In recent years, a trend in management has been the introduction of human capital (HC) management and accounting. As a result of this trend, there has been a demand from external stakeholders for a different sort of information, and many firms have, in an attempt to meet this demand, become more involved in the creation, measurement and reporting of information other than ‘financial’ data. Using the method of content analysis, this paper reports on human capital reporting (HCR) practices taken from a sample of firms in Sri Lanka, a developing nation. The paper aims first to examine the disclosure patterns …
Strategic Marketing, Sara Dolnicar
Strategic Marketing, Sara Dolnicar
Faculty of Commerce - Papers (Archive)
Marketing consists of a strategic - and an operational component. Strategic marketing forms the basis of operational marketing action. It signifies gathering information, analysing it, thinking and making directional decisions, whereas operational marketing (covering the classical four P’s - product or *service, *advertising, *pricing and distribution) means implementing these decisions. The importance of these two components is asymmetric. Weak strategic marketing cannot be compensated by excellent operational marketing, like a summit cannot be reached by running at extremely high speed, but in the wrong direction.
Accelerating New Product Development: The Experience Of Concurrent Engineering In Australia, Paul Couchman
Accelerating New Product Development: The Experience Of Concurrent Engineering In Australia, Paul Couchman
Faculty of Commerce - Papers (Archive)
Concurrent engineering (CE) is a distinctive approach to the organisation and management of new product development (NPD) which seeks to achieve cross-functional integration, product life cycle design integration and high levels of project task concurrence in order to reduce development lead times. To address the limited research to date on CE in the Asia-Pacific region, the paper presents findings from a survey of Australian manufacturers (n = 150) and from five in-depth case studies on the application of CE in Australia. The survey found that just over one-half (54%) of the companies surveyed used CE to some extent and that, …
The Role Of Trust In The Marketing And R&D Interface During The Npd Process: A General Framework, Elias Kyriazis, Janette K. Rowland
The Role Of Trust In The Marketing And R&D Interface During The Npd Process: A General Framework, Elias Kyriazis, Janette K. Rowland
Faculty of Commerce - Papers (Archive)
A gap exists in our understanding of the role that "trust" plays within organisations that produce new products. Recent organisational research suggests that trust plays a more significant role in modern organisational structures than previously thought. Trust encourages efficient information sharing, it limits defensive behaviours, encourages citizenship behaviours, it leads to co-operation and teamwork, and encourages collaboration. The NPD literature has traditionally focused on "integration methods" which promote information sharing and interaction amongst participants. Trust has been viewed as a "by product" of these approaches. A framework is proposed which highlights the important role that management play in creating an …
Prospects For An Fta Between Australia And Korea, Charles Harvie
Prospects For An Fta Between Australia And Korea, Charles Harvie
Faculty of Commerce - Papers (Archive)
Since the I 960s, trade opportunities based on complementary economies have driven the Australia-Korea economic relationship. Australia exported raw materials, principally minerals and energy, which Korea processed and subsequently sold on domestic and international markets. In return Australia purchased increasing volumes of Korean manufactures, initially textiles, clothing and footwear and later automobiles. With the onset ofthe financial and economic crisis in Korea during 1997-98 trade and investment opportunities were severely constrained. However, in the wake of the crisis, and the rapid recovery of the Korean economy underpinned by corporate and financial sector reforms, trade and investment opportunities in traditional areas …
Savings, Investment, Foreign Inflows And Economic Growth Of The Indian Economy 1950-2002, Reetu Verma, Edgar J. Wilson
Savings, Investment, Foreign Inflows And Economic Growth Of The Indian Economy 1950-2002, Reetu Verma, Edgar J. Wilson
Faculty of Commerce - Papers (Archive)
There is a large research literature on the roles of domestic savings and investment in promoting long run economic growth. This paper attempts to identiy the major interdependencies between savings, investment, foreign capital flows and real output for India since independence. An endogenous growth model of an open economy, with government, is adapted to specify the complicated theoretical interrelationships between sectors of a growing economy. The time series of real household, private corporate and public savings; private and public investment; foreign capital inflows and GDP are tested for stationary under structural change. Empirical estimation of the possible long run and …
Rhetorics Of Division: Miners' Narrative Sense Of 'Self' And 'Other' During Performance Appraisal At An Underground Coalmine, James Reveley, Peter Mclean
Rhetorics Of Division: Miners' Narrative Sense Of 'Self' And 'Other' During Performance Appraisal At An Underground Coalmine, James Reveley, Peter Mclean
Faculty of Commerce - Papers (Archive)
Underground coal mining has long been perceived - both by the public and the people who do the work - as a unique occupation. Since Orwell's day, mining has been reshaped by the introduction of mechanised coal extraction and the ongoing incorporation of this occupation into large organisations within multinational corporations. To date, neither development has alleviated the perennial personnel problem in the mines - how to control the activities of people who work underground, far from the gaze of managers.
Customer Relationship Success, Tim Coltman, Timothy Devinney
Customer Relationship Success, Tim Coltman, Timothy Devinney
Faculty of Commerce - Papers (Archive)
What makes companies such as National Australia Bank in Australia, Otto Versand in Germany, Tesco in the United Kingdom and Capital One in the US so much better at managing customer relationships than their competitors? This question was the basis of a large survey of senior managers in medium to large Australian companies. The findings demonstrate that relationship leaders outperform their rivals by proactively identifying new market developments and seeking to meet latent or unarticulated needs of their customers. To punch above their weight in today’s competitive environment, companies need databases and software to gain a deep understanding of customer …
Internet Retailing: Back To The Future, Julie E. Francis, Lesley White
Internet Retailing: Back To The Future, Julie E. Francis, Lesley White
Faculty of Commerce - Papers (Archive)
This is an exciting era where academics are well positioned to cut through the hype and get down to the business of establishing Internet retailing as a distinct, credible and productive domain. Arguably, a critical step in advancing involves pausing to reflect on the emergence of other domains and capitalising on the power of hindsight to pre-emptively address undesirable patterns that risk being repeated. Towards this end, the conditions under which services marketing emerged as a domain in its own right are considered relative to the current state of Internet retailing. This highlights that just as services were once considered …
A Web-Based Virtual Factory And Simulator For Industrial Statistics, Xuesong Chi, Matthew P. Pepper, Trevor A. Spedding
A Web-Based Virtual Factory And Simulator For Industrial Statistics, Xuesong Chi, Matthew P. Pepper, Trevor A. Spedding
Faculty of Commerce - Papers (Archive)
An educational web-based virtual factory and simulator environment is presented in this paper. It has been developed for university students to apply various statistical quality control techniques to explore the quality problems. The architecture of the simulator and methodologies for developing the website are discussed. Major benefits for both the students and lecturers are demonstrated.
Scientists, Career Choices And Organisational Change: Managing Human Resources In Cross Sector R&D Organisations, Tim Turpin, Samuel Garrett-Jones, Kieren Diment
Scientists, Career Choices And Organisational Change: Managing Human Resources In Cross Sector R&D Organisations, Tim Turpin, Samuel Garrett-Jones, Kieren Diment
Faculty of Commerce - Papers (Archive)
The resource based view (RBV) of the firm has drawn attention to the role of human resources in building innovative capacity within firms. In ‘high technology’ firms scientific capability is a critical factor in achieving international competitiveness. Science, however, is a costly business and many firms are entering into cross sector R&D partnerships in order to gain access to leading edge scientific capability. The Australian Cooperative Research Centres (CRC) program is typical of the ways many governments are seeking to promote such cross-sector R&D collaboration. Scientists are key resources in these organisational arrangements. However, there is only fragmentary information available …
Science For Life: An Evaluation Of New Zealand's Health Research Investment System Based On International Benchmarks, Samuel Garrett-Jones, Tim Turpin, Brian Wixted
Science For Life: An Evaluation Of New Zealand's Health Research Investment System Based On International Benchmarks, Samuel Garrett-Jones, Tim Turpin, Brian Wixted
Faculty of Commerce - Papers (Archive)
During the past decade there have been major developments in the way that research investments have been monitored and evaluated. While there are differences in the ways governments fund research around the world, and a diversity of approaches to evaluation, there are a number of common themes that can be observed in national experiences. As the importance of evaluation increases, the gap between current practice and best practice becomes more significant, and the need for comparative study and methods development grows. Current international ‘better-practice’ approaches to research evaluation and performance indicators reflect two important considerations. First, they make a clear …
A Rationale For The Application Of The Gift-Exchange Paradigm To Volunteerism By A Nonprofit Organisation In A Melanesian Culture, Murray Millar, Anne Abraham
A Rationale For The Application Of The Gift-Exchange Paradigm To Volunteerism By A Nonprofit Organisation In A Melanesian Culture, Murray Millar, Anne Abraham
Faculty of Commerce - Papers (Archive)
A number of Australian non-profit organisations (NPOs) operate in both Australia and in developing countries and rely upon local volunteers in each situation. It is important for these organisations to know how volunteerism by local people in developing countries compares to volunteerism within Australia so that valid assumptions underlie the work in different cultural contexts. While a considerable amount of research has been done on formal volunteering within Australia, to date there have been no comparable studies conducted on formal volunteering in Papua New Guinea (PNG). Formal volunteering is a relatively new concept for PNG people even though informal volunteering …
How Is Intellectual Capital Being Reported In A Developing Nation?, Indra Abeysekera, J. Guthrie
How Is Intellectual Capital Being Reported In A Developing Nation?, Indra Abeysekera, J. Guthrie
Faculty of Commerce - Papers (Archive)
To ascertain the status of intellectual capital reporting in a developing nation, this study examined annual reports of the top 30 companies in Sri Lanka. These were analysed using content analysis, and data were recorded in a theoretically backed coding framework with 45 intellectual capital items that were categorized into internal, external and human capital. The findings indicated that the most reported was external capital by frequency and human capital by line count. Only a small proportion of intellectual capital items reported were quantified.
Accounting For Housing Costs In Regional Income Comparisons, Peter M. Siminski, P. Saunders
Accounting For Housing Costs In Regional Income Comparisons, Peter M. Siminski, P. Saunders
Faculty of Commerce - Papers (Archive)
This paper discusses a series of methodological issues that arise when assessing regional differences in the propensity of households to be relatively poor, focusing specifically on whether it is better to base such comparisons on measures of income that are defined before or after deducting housing costs. It is argued on conceptual grounds relating to the factors that give rise to regional differences in housing costs, that an after-housing costs measure of income is preferable for some, but not all, regional analyses. It is also demonstrated that differences in housing costs are not always offset by differences in transport costs …
Export Expansion And The Choice Of Export Mode - Is There Evidence Of Switching Over Time?, Ann Hodgkinson
Export Expansion And The Choice Of Export Mode - Is There Evidence Of Switching Over Time?, Ann Hodgkinson
Faculty of Commerce - Papers (Archive)
Stage theory argues that firms expand exports incrementally and, in the process, pass through a series of increasingly more resource intensive export channels. This paper tests this hypothesis for NSW regional exporters in the period 1996/97 to2000/01. Consistent with other studies, we found general support for incremental export expansion, and that firms added more sophisticated export modes as commitment increased. However, they did not discard earlier modes in this process. One major contradiction to stage theory lay with ‘born global’ firms, which move immediately tohigh export ratios. A second more unexpected one lay with long term, intensiveexporters, which persisted in …
The Role Of Emotional Assets And Liabilities In A Firm, Indra Abeysekera
The Role Of Emotional Assets And Liabilities In A Firm, Indra Abeysekera
Faculty of Commerce - Papers (Archive)
There is an absence of research addressing the process by which emotional (also called sensational) assets and liabilities interact with the intellectual and accounting assets and liabilities of a firm. This conceptual paper discusses the relationship between these types of assets and liabilities, and examines the way in which emotional assets and liabilities (emotional capital) influence the fair value, profits and cash flow of a firm. It outlines how the core emotions related to products and services can influence customers in making purchasing decisions that maximise the value of a firm. It also offers indicators for the managing and reporting …
Learning And Doing In Communities: Understanding Knowledge Management Through The Lens Of Activity Theory, Helen M. Hasan
Learning And Doing In Communities: Understanding Knowledge Management Through The Lens Of Activity Theory, Helen M. Hasan
Faculty of Commerce - Papers (Archive)
No abstract provided.