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Full-Text Articles in Social and Behavioral Sciences

Multilingual Sentiment Analysis : From Formal To Informal And Scarce Resource Languages, Siaw Ling Lo, Erik Cambria, Raymond Chiong, David Cornforth Dec 2017

Multilingual Sentiment Analysis : From Formal To Informal And Scarce Resource Languages, Siaw Ling Lo, Erik Cambria, Raymond Chiong, David Cornforth

Research Collection School Of Computing and Information Systems

The ability to analyse online user-generated content related to sentiments (e.g., thoughts and opinions) on products or policies has become a de-facto skillset for many companies and organisations. Besides the challenge of understanding formal textual content, it is also necessary to take into consideration the informal and mixed linguistic nature of online social media languages, which are often coupled with localised slang as a way to express ‘true’ feelings. Due to the multilingual nature of social media data, analysis based on a single official language may carry the risk of not capturing the overall sentiment of online content. While efforts …


Efficient Gate System Operations For A Multipurpose Port Using Simulation Optimization, Ketki Kulkarni, Trong Khiem Tran, Hai Wang, Hoong Chuin Lau Dec 2017

Efficient Gate System Operations For A Multipurpose Port Using Simulation Optimization, Ketki Kulkarni, Trong Khiem Tran, Hai Wang, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Port capacity is determined by three major infrastructural resources namely, berths, yards and gates. Theadvertised capacity is constrained by the least of the capacities of the three resources. While a lot ofattention has been paid to optimizing berth and yard capacities, not much attention has been given toanalyzing the gate capacity. The gates are a key node between the land-side and sea-side operations in anocean-to-cities value chain. The gate system under consideration, located at an important port in an Asiancity, is a multi-class parallel queuing system with non-homogeneous Poisson arrivals. It is hard to obtaina closed form analytic approach for …


Interactive Social Recommendation, Xin Wang, Steven C. H. Hoi, Chenghao Liu, Martin Ester Nov 2017

Interactive Social Recommendation, Xin Wang, Steven C. H. Hoi, Chenghao Liu, Martin Ester

Research Collection School Of Computing and Information Systems

Social recommendation has been an active research topic over the last decade, based on the assumption that social information from friendship networks is beneficial for improving recommendation accuracy, especially when dealing with cold-start users who lack sufficient past behavior information for accurate recommendation. However, it is nontrivial to use such information, since some of a person's friends may share similar preferences in certain aspects, but others may be totally irrelevant for recommendations. Thus one challenge is to explore and exploit the extend to which a user trusts his/her friends when utilizing social information to improve recommendations. On the other hand, …


Incentivizing The Use Of Bike Trailers For Dynamic Repositioning In Bike Sharing Systems, Supriyo Ghosh, Pradeep Varakantham Jul 2017

Incentivizing The Use Of Bike Trailers For Dynamic Repositioning In Bike Sharing Systems, Supriyo Ghosh, Pradeep Varakantham

Research Collection School Of Computing and Information Systems

Bike Sharing System (BSS) is a green mode of transportation that is employed extensively for short distance travels in major cities of the world. Unfortunately, the users behaviour driven by their personal needs can often result in empty or full base stations, thereby resulting in loss of customer demand. To counter this loss in customer demand, BSS operators typically utilize a fleet of carrier vehicles for repositioning the bikes between stations. However, this fuel burning mode of repositioning incurs a significant amount of routing, labor cost and further increases carbon emissions. Therefore, we propose a potentially self-sustaining and environment friendly …


Augmenting Decisions Of Taxi Drivers Through Reinforcement Learning For Improving Revenues, Tanvi Verma, Pradeep Varakantham, Sarit Kraus, Hoong Chuin Lau Jun 2017

Augmenting Decisions Of Taxi Drivers Through Reinforcement Learning For Improving Revenues, Tanvi Verma, Pradeep Varakantham, Sarit Kraus, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Taxis (which include cars working with car aggregation systems such as Uber, Grab, Lyft etc.) have become a critical component in the urban transportation. While most research and applications in the context of taxis have focused on improving performance from a customer perspective, in this paper,we focus on improving performance from a taxi driver perspective. Higher revenues for taxi drivers can help bring more drivers into the system thereby improving availability for customers in dense urban cities.Typically, when there is no customer on board, taxi driverswill cruise around to find customers either directly (on thestreet) or indirectly (due to a …


Online Repositioning In Bike Sharing Systems, Meghna Lowalekar, Pradeep Varakantham, Supriyo Ghosh, Sanjay Dominic Jena, Patrick Jaillet Jun 2017

Online Repositioning In Bike Sharing Systems, Meghna Lowalekar, Pradeep Varakantham, Supriyo Ghosh, Sanjay Dominic Jena, Patrick Jaillet

Research Collection School Of Computing and Information Systems

Due to increased traffic congestion and carbon emissions, Bike Sharing Systems (BSSs) are adopted in various cities for short distance travels, specifically for last mile transportation. The success of a bike sharing system depends on its ability to have bikes available at the "right" base stations at the "right" times. Typically, carrier vehicles are used to perform repositioning of bikes between stations so as to satisfy customer requests. Owing to the uncertainty in customer demand and day-long repositioning, the problem of having bikes available at the right base stations at the right times is a challenging one. In this paper, …


Tackling Large-Scale Home Health Care Delivery Problem With Uncertainty, Cen Chen, Zachary Rubinstein, Stephen Smith, Hoong Chuin Lau Jun 2017

Tackling Large-Scale Home Health Care Delivery Problem With Uncertainty, Cen Chen, Zachary Rubinstein, Stephen Smith, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

In this work, we investigate a multi-period Home HealthCare Scheduling Problem (HHCSP) under stochastic serviceand travel times. We first model the deterministic problemas an integer linear programming model that incorporatesreal-world requirements, such as time windows, continuityof care, workload fairness, inter-visit temporal dependencies.We then extend the model to cope with uncertainty in durations,by introducing chance constraints into the formulation.We propose efficient solution approaches, which providequantifiable near-optimal solutions and further handlethe uncertainties by employing a sampling-based strategy. Wedemonstrate the effectiveness of our proposed approaches oninstances synthetically generated by real-world dataset forboth deterministic and stochastic scenarios.


A Multi-Agent System For Coordinating Vessel Traffic, Teck-Hou Teng, Hoong Chuin Lau, Akshat Kumar May 2017

A Multi-Agent System For Coordinating Vessel Traffic, Teck-Hou Teng, Hoong Chuin Lau, Akshat Kumar

Research Collection School Of Computing and Information Systems

Environmental, regulatory and resource constraints affects the safety and efficiency of vessels navigating in and out of the ports. Movement of vessels under such constraints must be coordinated for improving safety and efficiency. Thus, we frame the vessel coordination problem as a multi-agent path-finding (MAPF) problem. We solve this MAPF problem using a Coordinated Path-Finding (CPF) algorithm. Based on the local search paradigm, the CPF algorithm improves on the aggregated path quality of the vessels iteratively. Outputs of the CPF algorithm are the coordinated trajectories. The Vessel Coordination Module (VCM) described here is the module encapsulating our MAPF-based approach for …


Dynamic Repositioning To Reduce Lost Demand In Bike Sharing Systems, Supriyo Ghosh, Pradeep Varakantham, Yossiri Adulyasak, Patrick Jaillet Feb 2017

Dynamic Repositioning To Reduce Lost Demand In Bike Sharing Systems, Supriyo Ghosh, Pradeep Varakantham, Yossiri Adulyasak, Patrick Jaillet

Research Collection School Of Computing and Information Systems

Bike Sharing Systems (BSSs) are widely adopted in major cities of the world due to concerns associated with extensive private vehicle usage, namely, increased carbon emissions, traffic congestion and usage of nonrenewable resources. In a BSS, base stations are strategically placed throughout a city and each station is stocked with a pre-determined number of bikes at the beginning of the day. Customers hire the bikes from one station and return them at another station. Due to unpredictable movements of customers hiring bikes, there is either congestion (more than required) or starvation (fewer than required) of bikes at base stations. Existing …


Collective Multiagent Sequential Decision Making Under Uncertainty, Duc Thien Nguyen, Akshat Kumar, Hoong Chuin Lau Feb 2017

Collective Multiagent Sequential Decision Making Under Uncertainty, Duc Thien Nguyen, Akshat Kumar, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Multiagent sequential decision making has seen rapid progress with formal models such as decentralized MDPs and POMDPs. However, scalability to large multiagent systems and applicability to real world problems remain limited. To address these challenges, we study multiagent planning problems where the collective behavior of a population of agents affects the joint-reward and environment dynamics. Our work exploits recent advances in graphical models for modeling and inference with a population of individuals such as collective graphical models and the notion of finite partial exchangeability in lifted inference. We develop a collective decentralized MDP model where policies can be computed based …