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Singapore Management University

2017

Research Collection School Of Computing and Information Systems

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Articles 1 - 30 of 57

Full-Text Articles in Social and Behavioral Sciences

Using Data Analytics For Discovering Library Resource Insights: Case From Singapore Management University, Ning Lu, Rui Song, Dina Li Gwek Heng, Swapna Gottipati, Aaron Tay Dec 2017

Using Data Analytics For Discovering Library Resource Insights: Case From Singapore Management University, Ning Lu, Rui Song, Dina Li Gwek Heng, Swapna Gottipati, Aaron Tay

Research Collection School Of Computing and Information Systems

Library resources are critical in supporting teaching, research and learning processes. Several universities have employed online platforms and infrastructure for enabling the online services to students, faculty and staff. To provide efficient services by understanding and predicting user needs libraries are looking into the area of data analytics. Library analytics in Singapore Management University is the project committed to provide an interface for data-intensive project collaboration, while supporting one of the library’s key pillars on its commitment to collaborate on initiatives with SMU Communities and external groups. In this paper, we study the transaction logs for user behavior analysis that …

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Efficient Gate System Operations For A Multipurpose Port Using Simulation Optimization, Ketki Kulkarni, Trong Khiem Tran, Hai Wang, Hoong Chuin Lau Dec 2017

Efficient Gate System Operations For A Multipurpose Port Using Simulation Optimization, Ketki Kulkarni, Trong Khiem Tran, Hai Wang, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Port capacity is determined by three major infrastructural resources namely, berths, yards and gates. Theadvertised capacity is constrained by the least of the capacities of the three resources. While a lot ofattention has been paid to optimizing berth and yard capacities, not much attention has been given toanalyzing the gate capacity. The gates are a key node between the land-side and sea-side operations in anocean-to-cities value chain. The gate system under consideration, located at an important port in an Asiancity, is a multi-class parallel queuing system with non-homogeneous Poisson arrivals. It is hard to obtaina closed form analytic approach for …

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Inferring Social Media Users’ Demographics From Profile Pictures: A Face++ Analysis On Twitter Users, Soon-Gyo Jung, Jisun An, Haewoon Kwak, Joni Salminen, Bernard J. Jansen Dec 2017

Inferring Social Media Users’ Demographics From Profile Pictures: A Face++ Analysis On Twitter Users, Soon-Gyo Jung, Jisun An, Haewoon Kwak, Joni Salminen, Bernard J. Jansen

Research Collection School Of Computing and Information Systems

In this research, we evaluate the applicability of using facial recognition of social media account profile pictures to infer the demographic attributes of gender, race, and age of the account owners leveraging a commercial and well-known image service, specifically Face++. Our goal is to determine the feasibility of this approach for actual system implementation. Using a dataset of approximately 10,000 Twitter profile pictures, we use Face++ to classify this set of images for gender, race, and age. We determine that about 30% of these profile pictures contain identifiable images of people using the current state-of-the-art automated means. We then employ …

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Multilingual Sentiment Analysis : From Formal To Informal And Scarce Resource Languages, Siaw Ling Lo, Erik Cambria, Raymond Chiong, David Cornforth Dec 2017

Multilingual Sentiment Analysis : From Formal To Informal And Scarce Resource Languages, Siaw Ling Lo, Erik Cambria, Raymond Chiong, David Cornforth

Research Collection School Of Computing and Information Systems

The ability to analyse online user-generated content related to sentiments (e.g., thoughts and opinions) on products or policies has become a de-facto skillset for many companies and organisations. Besides the challenge of understanding formal textual content, it is also necessary to take into consideration the informal and mixed linguistic nature of online social media languages, which are often coupled with localised slang as a way to express ‘true’ feelings. Due to the multilingual nature of social media data, analysis based on a single official language may carry the risk of not capturing the overall sentiment of online content. While efforts …

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A Multiagent-Based Approach For Vehicle Routing By Considering Both Arriving On Time And Total Travel Time, Zhiguang Cao, Hongliang Guo, Jie Zhang Dec 2017

A Multiagent-Based Approach For Vehicle Routing By Considering Both Arriving On Time And Total Travel Time, Zhiguang Cao, Hongliang Guo, Jie Zhang

Research Collection School Of Computing and Information Systems

Arriving on time and total travel time are two important properties for vehicle routing. Existing route guidance approaches always consider them independently, because they may conflict with each other. In this article, we develop a semi-decentralized multiagent-based vehicle routing approach where vehicle agents follow the local route guidance by infrastructure agents at each intersection, and infrastructure agents perform the route guidance by solving a route assignment problem. It integrates the two properties by expressing them as two objective terms of the route assignment problem. Regarding arriving on time, it is formulated based on the probability tail model, which aims to …

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Tweet Geolocation: Leveraging Location, User And Peer Signals, Wen-Haw Chong, Ee Peng Lim Nov 2017

Tweet Geolocation: Leveraging Location, User And Peer Signals, Wen-Haw Chong, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Which venue is a tweet posted from? We referred this as fine-grained geolocation. To solve this problem effectively, we develop novel techniques to exploit each posting user's content history. This is motivated by our finding that most users do not share their visitation history, but have ample content history from tweet posts. We formulate fine-grained geolocation as a ranking problem whereby given a test tweet, we rank candidate venues. We propose several models that leverage on three types of signals from locations, users and peers. Firstly, the location signals are words that are indicative of venues. We propose a location-indicative …

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Modeling Check-In Behavior With Geographical Neighborhood Influence Of Venues, Thanh Nam Doan, Ee Peng Lim Nov 2017

Modeling Check-In Behavior With Geographical Neighborhood Influence Of Venues, Thanh Nam Doan, Ee Peng Lim

Research Collection School Of Computing and Information Systems

With many users adopting location-based social networks (LBSNs) to share their daily activities, LBSNs become a gold mine for researchers to study human check-in behavior. Modeling such behavior can benefit many useful applications such as urban planning and location-aware recommender systems. Unlike previous studies [4,6,12,17] that focus on the effect of distance on users checking in venues, we consider two venue-specific effects of geographical neighborhood influence, namely, spatial homophily and neighborhood competition. The former refers to the fact that venues share more common features with their spatial neighbors, while the latter captures the rivalry of a venue and its nearby …

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Interactive Social Recommendation, Xin Wang, Steven C. H. Hoi, Chenghao Liu, Martin Ester Nov 2017

Interactive Social Recommendation, Xin Wang, Steven C. H. Hoi, Chenghao Liu, Martin Ester

Research Collection School Of Computing and Information Systems

Social recommendation has been an active research topic over the last decade, based on the assumption that social information from friendship networks is beneficial for improving recommendation accuracy, especially when dealing with cold-start users who lack sufficient past behavior information for accurate recommendation. However, it is nontrivial to use such information, since some of a person's friends may share similar preferences in certain aspects, but others may be totally irrelevant for recommendations. Thus one challenge is to explore and exploit the extend to which a user trusts his/her friends when utilizing social information to improve recommendations. On the other hand, …

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An Analysis Of Rumor And Counter-Rumor Messages In Social Media, Dion Hoe-Lian Goh, Alton Y. K. Chua, Hanyu Shi, Wenju Wei, Haiyan Wang, Ee-Peng Lim Nov 2017

An Analysis Of Rumor And Counter-Rumor Messages In Social Media, Dion Hoe-Lian Goh, Alton Y. K. Chua, Hanyu Shi, Wenju Wei, Haiyan Wang, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Social media platforms are one of the fastest ways to disseminate information but they have also been used as a means to spread rumors. If left unchecked, rumors have serious consequences. Counter-rumors, messages used to refute rumors, are an important means of rumor curtailment. The objective of this paper is to examine the types of rumor and counter-rumor messages generated in Twitter in response to the falsely reported death of a politician, Lee Kuan Yew, who was Singapore’s first Prime Minister. Our content analysis of 4321Twitter tweets about Lee’s death revealed six categories of rumor messages, four categories ofcounter-rumor messages …

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Introducing People With Asd To Crowd Work, Kotaro Hara, Jeffrey P. Bigham Nov 2017

Introducing People With Asd To Crowd Work, Kotaro Hara, Jeffrey P. Bigham

Research Collection School Of Computing and Information Systems

Adults with Autism Spectrum Disorders (ASD) are unemployed at a high rate, in part because the constraints and expectations of traditional employment can be difficult for them. In this paper, we report on our work in introducing people with ASD to remote work on a crowdsourcing platform and a prototype tool we developed by working with participants. We conducted a six-week long user-centered design study with three participants with ASD. The early stage of the study focused on assessing the abilities of our participants to search and work on micro-tasks available on the crowdsourcing market. Based on our preliminary findings, …

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Spatiotemporal Identification Of Anomalies In A Wildlife Preserve, Bharadwaj Kishan, Jason Guan Jie Ong, Yanrong Zhang, Tin Seong Kam Oct 2017

Spatiotemporal Identification Of Anomalies In A Wildlife Preserve, Bharadwaj Kishan, Jason Guan Jie Ong, Yanrong Zhang, Tin Seong Kam

Research Collection School Of Computing and Information Systems

The datasets released for the VAST Challenge 2017 comprise vehicle movement data captured with RFID sensors, chemical emission data from factories captured by gas sensors, and image attributes of the wildlife plant health obtained from satellites, all pertaining to a fictional wildlife preserve. Using visual analytics, a compelling hypothesis is established to link the spatiotemporal datasets to the phenomenon, where the count of a bird specimen is found to decline over a given year. Anomalies in vehicle traffic patterns are linked to proximal factory emissions, and further associated with satellite imagery that show proof of degradation in plant quality in …

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Combinatorial Auction For Transportation Matching Service: Formulation And Adaptive Large Neighborhood Search Heuristic, Baoxiang Li, Hoong Chuin Lau Oct 2017

Combinatorial Auction For Transportation Matching Service: Formulation And Adaptive Large Neighborhood Search Heuristic, Baoxiang Li, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

This paper considers the problem of matching multiple shippers and multi-transporters for pickups and drop-offs, where the goal is to select a subset of group jobs (shipper bids) that maximizes profit. This is the underlying winner determination problem in an online auction-based vehicle sharing platform that matches transportation demand and supply, particularly in a B2B last-mile setting. Each shipper bid contains multiple jobs, and each job has a weight, volume, pickup location, delivery location and time window. On the other hand, each transporter bid specifies the vehicle capacity, available time periods, and a cost structure. This double-sided auction will be …

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An Unsupervised Multilingual Approach For Online Social Media Topic Identification, Siaw Ling Lo, Raymond Chiong, David Cornforth Sep 2017

An Unsupervised Multilingual Approach For Online Social Media Topic Identification, Siaw Ling Lo, Raymond Chiong, David Cornforth

Research Collection School Of Computing and Information Systems

Social media data can be valuable in many ways. However, the vast amount of content shared and the linguistic variants of languages used on social media are making it very challenging for high-value topics to be identified. In this paper, we present an unsupervised multilingual approach for identifying highly relevant terms and topics from the mass of social media data. This approach combines term ranking, localised language analysis, unsupervised topic clustering and multilingual sentiment analysis to extract prominent topics through analysis of Twitter’s tweets from a period of time. It is observed that each of the ranking methods tested has …

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Multidimensional Analysis Of The News Consumption Of Different Demographic Groups On A Nationwide Scale, Jisun. An, Haewoon Kwak Sep 2017

Multidimensional Analysis Of The News Consumption Of Different Demographic Groups On A Nationwide Scale, Jisun. An, Haewoon Kwak

Research Collection School Of Computing and Information Systems

Examining 103,133 news articles that are the most popular for different demographic groups in Daum News (the second most popular news portal in South Korea) during the whole year of 2015, we provided multi-level analyses of gender and age differences in news consumption. We measured such differences in four different levels: (1) by actual news items, (2) by section, (3) by topic, and (4) by subtopic. We characterized the news items at the four levels by using the computational techniques, which are topic modeling and the vector representation of words and news items. We found that differences in news reading …

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Unobtrusive Monitoring To Detect Depression For Elderly With Chronic Illnesses, Jung-Yoon Kim, Na Liu, Hwee Xian Tan, Chao-Hsien Chu Sep 2017

Unobtrusive Monitoring To Detect Depression For Elderly With Chronic Illnesses, Jung-Yoon Kim, Na Liu, Hwee Xian Tan, Chao-Hsien Chu

Research Collection School Of Computing and Information Systems

Mental health related disorders are common diseases, especially among the elder. Among the various mental health diseases, one potential threat to ageing-in-place is the risk of depression. In this paper, we propose a simple unobtrusive sensing system using passive infra-red motion sensors to monitor the activities of daily living of elderly, who are living alone. A feature extraction module comprising of three layers-states, events, and activities, and the corresponding algorithms are proposed to extract features. Four popular classification models-neural network, C4.5 decision tree, Bayesian network, and support vector machine are then applied to detect the severity of depression. We implement …

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Inferring Spread Of Readers’ Emotion Affected By Online News, Agus Sulistya, Ferdian Thung, David Lo Sep 2017

Inferring Spread Of Readers’ Emotion Affected By Online News, Agus Sulistya, Ferdian Thung, David Lo

Research Collection School Of Computing and Information Systems

Depending on the reader, A news article may be viewed from many different perspectives, thus triggering different (and possibly contradicting) emotions. In this paper, we formulate a problem of predicting readers’ emotion distribution affected by a news article. Our approach analyzes affective annotations provided by readers of news articles taken from a non-English online news site. We create a new corpus from the annotated articles, and build a domain-specific emotion lexicon and word embedding features. We finally construct a multi-target regression model from a set of features extracted from online news articles. Our experiments show that by combining lexicon and …

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Managing Sensor Systems For Early Detection Of Mild Cognitive Impairment In Community Elderly: Lessons Learned And Future Work, Boon Thai Ng, Hwee-Pink Tan, Hwee Xian Tan Aug 2017

Managing Sensor Systems For Early Detection Of Mild Cognitive Impairment In Community Elderly: Lessons Learned And Future Work, Boon Thai Ng, Hwee-Pink Tan, Hwee Xian Tan

Research Collection School Of Computing and Information Systems

The aging population is a pertinent issue faced by governments globally. One of the most common and costly health issues associated with the aging population is cognitive decline, leading up to dementia. In this paper, we describe a non-intrusive, continuous and scalable system for early detection of Mild Cognitive Impairment (MCI) in the elderly, which enables early medical interventions to be provided. We focus on the system design and feature extraction of the sensor system, to validate our hypothesis of the use of sensor systems for early detection of MCI. Lessons learned from deploying the sensor system is presented, together …

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Real-Time Influence Maximization On Dynamic Social Streams, Yanhao Wang, Qi Fan, Yuchen Li, Kian-Lee Tan Aug 2017

Real-Time Influence Maximization On Dynamic Social Streams, Yanhao Wang, Qi Fan, Yuchen Li, Kian-Lee Tan

Research Collection School Of Computing and Information Systems

Influence maximization (IM), which selects a set of k users(called seeds) to maximize the influence spread over a social network, is a fundamental problem in a wide range of applications such as viral marketing and network monitoring.Existing IM solutions fail to consider the highly dynamic nature of social influence, which results in either poor seed qualities or long processing time when the network evolves.To address this problem, we define a novel IM query named Stream Influence Maximization (SIM) on social streams.Technically, SIM adopts the sliding window model and maintains a set of k seeds with the largest influence value over …

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Measuring Fine-Grained Metro Interchange Time Via Smartphones, Weixi Gu, Kai Zhang, Zimu Zhou, Ming Jin, Yuxun Zhou, Xi Liu, Costas J. Spanos, Zuo-Jun (Max) Shen, Wei-Hua Lin, Lin Zhang Aug 2017

Measuring Fine-Grained Metro Interchange Time Via Smartphones, Weixi Gu, Kai Zhang, Zimu Zhou, Ming Jin, Yuxun Zhou, Xi Liu, Costas J. Spanos, Zuo-Jun (Max) Shen, Wei-Hua Lin, Lin Zhang

Research Collection School Of Computing and Information Systems

High variability interchange times often significantly affect the reliability of metro travels. Fine-grained measurements of interchange times during metro transfers can provide valuable insights on the crowdedness of stations, usage of station facilities and efficiency of metro lines. Measuring interchange times in metro systems is challenging since agentoperated systems like automatic fare collection systems only provide coarse-grained trip information and popular localization services like GPS are often inaccessible underground. In this paper, we propose a smartphone-based interchange time measuring method from the passengers’ perspective. It leverages low-power sensors embedded in modern smartphones to record ambient contextual features, and utilizes a …

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Smartphone Sensing Meets Transport Data: A Collaborative Framework For Transportation Service Analytics, Yu Lu, Archan Misra, Wen Sun, Huayu Wu Aug 2017

Smartphone Sensing Meets Transport Data: A Collaborative Framework For Transportation Service Analytics, Yu Lu, Archan Misra, Wen Sun, Huayu Wu

Research Collection School Of Computing and Information Systems

We advocate for and introduce TRANSense, a framework for urban transportation service analytics that combines participatory smartphone sensing data with city-scale transportation-related transactional data (taxis, trains etc.). Our work is driven by the observed limitations of using each data type in isolation: (a) commonly-used anonymous city-scale datasets (such as taxi bookings and GPS trajectories) provide insights into the aggregate behavior of transport infrastructure, but fail to reveal individual-specific transport experiences (e.g., wait times in taxi queues); while (b) mobile sensing data can capture individual-specific commuting-related activities, but suffers from accuracy and energy overhead challenges due to usage artefacts and lack …

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Generating Cultural Personas From Social Data: A Perspective Of Middle Eastern Users, Salminen Joni, Sercan Sengün, Haewoon Kwak, Bernard Jansen, Jisun An, Soon-Gyo Jung, Sarah Vieweg, D. Fox Harrell Aug 2017

Generating Cultural Personas From Social Data: A Perspective Of Middle Eastern Users, Salminen Joni, Sercan Sengün, Haewoon Kwak, Bernard Jansen, Jisun An, Soon-Gyo Jung, Sarah Vieweg, D. Fox Harrell

Research Collection School Of Computing and Information Systems

We conduct a mixed-method study to better understand the content consumption patterns of Middle Eastern social media users and to explore new ways to present online data by using automatic persona generation. First, we analyze millions of content interactions on YouTube to dynamically generate personas describing behavioral patterns of different demographic groups. Second, we analyze interview data on social media users in the Middle Eastern region to generate additional insights into the dynamically generated personas. Our findings provide insights into social media users in the Middle East, as well as present a novel methodology of using computational analysis and qualitative …

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The Role Of Different Tie Strength In Disseminating Different Topics On A Microblog, Felicia Natali, Kathleen M. Carley, Feida Zhu, Binxuan Huang Jul 2017

The Role Of Different Tie Strength In Disseminating Different Topics On A Microblog, Felicia Natali, Kathleen M. Carley, Feida Zhu, Binxuan Huang

Research Collection School Of Computing and Information Systems

The study of information flow typically does not distinguish the choices of tie strength on which the information flows. All receivers of the information are assumed to have the same potential to pass on the information. Modifying the SEIZ (susceptible, exposed, infected, skeptic) model, we discover that people choose to retweet strong or weak ties based on the topic. We made two modifications in the model. In the first modification (Model I), we assume that the contact rates of agents in different compartment and the probability of an agent transitioning from one compartment to another are different for strong ties …

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The Making Of A Successful Analytics Master Degree Program: Experiences And Lessons Drawn For A Young And Small Asian University, Michelle L. F. Cheong Jul 2017

The Making Of A Successful Analytics Master Degree Program: Experiences And Lessons Drawn For A Young And Small Asian University, Michelle L. F. Cheong

Research Collection School Of Computing and Information Systems

Singapore Management University's School of Information Systems is a young school within a young and small university in Asia. Being young and small, establishing a successful analytics master degree program required extensive landscape research, assessment of its own strengths and weaknesses, having a committed team, and having a clear vision to meet the ever-changing needs of the industry. The Master of IT in Business (Analytics) program, established since 2011, has grown from an annual intake of 16 to 128 students in six years. This article attempts to describe the design process, challenges faced, decisions made, and the key actions taken, …

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A Domain Based Approach To Social Relation Recognition, Qianru Sun, Bernt Schiele, Mario Fritz Jul 2017

A Domain Based Approach To Social Relation Recognition, Qianru Sun, Bernt Schiele, Mario Fritz

Research Collection School Of Computing and Information Systems

Social relations are the foundation of human daily life. Developing techniques to analyze such relations from visual data bears great potential to build machines that better understand us and are capable of interacting with us at a social level. Previous investigations have remained partial due to the overwhelming diversity and complexity of the topic and consequently have only focused on a handful of social relations. In this paper, we argue that the domain-based theory from social psychology is a great starting point to systematically approach this problem. The theory provides coverage of all aspects of social relations and equally is …

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Demographics Of News Sharing In The U.S. Twittersphere, Julio C.S. Reis, Haewoon Kwak, Jisun An, Johnnatan Messias, Benevenuto Fabrıcio. Jul 2017

Demographics Of News Sharing In The U.S. Twittersphere, Julio C.S. Reis, Haewoon Kwak, Jisun An, Johnnatan Messias, Benevenuto Fabrıcio.

Research Collection School Of Computing and Information Systems

The widespread adoption and dissemination of online news through social media systems have been revolutionizing many segments of our society and ultimately our daily lives. In these systems, users can play a central role as they share content to their friends. Despite that, little is known about news spreaders in social media. In this paper, we provide the first of its kind in-depth characterization of news spreaders in social media. In particular, we investigate their demographics, what kind of content they share, and the audience they reach. Among our main findings, we show that males and white users tend to …

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Perception And Reality: Measuring Digital Skills In Singapore, Swapna Gottipati Jul 2017

Perception And Reality: Measuring Digital Skills In Singapore, Swapna Gottipati

Research Collection School Of Computing and Information Systems

ICDL Asia carried out a digital literacy study in Singapore, looking at an essential skill for everyday life. The goal of the study was to discover the digital skills gaps among young people in Singapore. Singapore is considered to be a digitally advanced country where young people have access to the latest technology and gadgets. At the same time, it is imperative for young people to possess relevant digital skills for a future-ready and healthy economy. The studies consisted of two key parts: self-assessment and practical assessment of digital skills. Our findings show that, though the digital native fallacy exists …

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Incentivizing The Use Of Bike Trailers For Dynamic Repositioning In Bike Sharing Systems, Supriyo Ghosh, Pradeep Varakantham Jul 2017

Incentivizing The Use Of Bike Trailers For Dynamic Repositioning In Bike Sharing Systems, Supriyo Ghosh, Pradeep Varakantham

Research Collection School Of Computing and Information Systems

Bike Sharing System (BSS) is a green mode of transportation that is employed extensively for short distance travels in major cities of the world. Unfortunately, the users behaviour driven by their personal needs can often result in empty or full base stations, thereby resulting in loss of customer demand. To counter this loss in customer demand, BSS operators typically utilize a fleet of carrier vehicles for repositioning the bikes between stations. However, this fuel burning mode of repositioning incurs a significant amount of routing, labor cost and further increases carbon emissions. Therefore, we propose a potentially self-sustaining and environment friendly …

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Augmenting Decisions Of Taxi Drivers Through Reinforcement Learning For Improving Revenues, Tanvi Verma, Pradeep Varakantham, Sarit Kraus, Hoong Chuin Lau Jun 2017

Augmenting Decisions Of Taxi Drivers Through Reinforcement Learning For Improving Revenues, Tanvi Verma, Pradeep Varakantham, Sarit Kraus, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Taxis (which include cars working with car aggregation systems such as Uber, Grab, Lyft etc.) have become a critical component in the urban transportation. While most research and applications in the context of taxis have focused on improving performance from a customer perspective, in this paper,we focus on improving performance from a taxi driver perspective. Higher revenues for taxi drivers can help bring more drivers into the system thereby improving availability for customers in dense urban cities.Typically, when there is no customer on board, taxi driverswill cruise around to find customers either directly (on thestreet) or indirectly (due to a …

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Online Repositioning In Bike Sharing Systems, Meghna Lowalekar, Pradeep Varakantham, Supriyo Ghosh, Sanjay Dominic Jena, Patrick Jaillet Jun 2017

Online Repositioning In Bike Sharing Systems, Meghna Lowalekar, Pradeep Varakantham, Supriyo Ghosh, Sanjay Dominic Jena, Patrick Jaillet

Research Collection School Of Computing and Information Systems

Due to increased traffic congestion and carbon emissions, Bike Sharing Systems (BSSs) are adopted in various cities for short distance travels, specifically for last mile transportation. The success of a bike sharing system depends on its ability to have bikes available at the "right" base stations at the "right" times. Typically, carrier vehicles are used to perform repositioning of bikes between stations so as to satisfy customer requests. Owing to the uncertainty in customer demand and day-long repositioning, the problem of having bikes available at the right base stations at the right times is a challenging one. In this paper, …

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Culturally-Grounded Analysis Of Everyday Creativity In Social Media: A Case Study In Qatari Context, D. Fox Harrell, Sarah Vieweg, Haewoon Kwak, Chong-U Lim, Sercan Sengun, Ali Jahanian, Pablo. Ortiz Jun 2017

Culturally-Grounded Analysis Of Everyday Creativity In Social Media: A Case Study In Qatari Context, D. Fox Harrell, Sarah Vieweg, Haewoon Kwak, Chong-U Lim, Sercan Sengun, Ali Jahanian, Pablo. Ortiz

Research Collection School Of Computing and Information Systems

In deploying social media and other information technologies often not designed with MENA (the Middle East and North Africa) cultures in mind, users generate creative approaches to self-representation using virtual identities while preserving their cultural values. To understand and further empower such approaches, we present a mixed-method of computational and qualitative study, focusing on Qatar as a case of such communities in the MENA region. We analyzed a dataset of over 42,000 publicly available social media profiles using computational approaches (archetypal analysis) and qualitatively analyzed a separate set of 255 profiles. We augmented our descriptions with semi-structured interviews. As a …

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