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Full-Text Articles in Social and Behavioral Sciences
Customer Satisfaction Index Of Singapore 2017: Q2 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2017: Q2 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s eleventh year of measurement.
Toward A Theoretical Framework To Studying Climate Change Policies: Insights From Case Study Of Singapore, Ai Sian Ng, May O. Lwin, Augustine Pang
Toward A Theoretical Framework To Studying Climate Change Policies: Insights From Case Study Of Singapore, Ai Sian Ng, May O. Lwin, Augustine Pang
Research Collection Lee Kong Chian School Of Business
The world decided in December 2015 to take actions to reduce global warming. To contribute toward this goal, this research examines possible policy levers for inclusion in the climate change ratification plan. A case study of the measures taken by the Republic of Singapore, a low-lying 719.2 km2 island without natural resources in Asia, is conducted. Being vulnerable to climate change impact and yet having to balance her people’s needs and economic progress with limited resources, the measures taken by this small country could offer policy insights for small states and states without access to alternative energy sources. This research …
A Multi-Agent System For Coordinating Vessel Traffic, Teck-Hou Teng, Hoong Chuin Lau, Akshat Kumar
A Multi-Agent System For Coordinating Vessel Traffic, Teck-Hou Teng, Hoong Chuin Lau, Akshat Kumar
Research Collection School Of Computing and Information Systems
Environmental, regulatory and resource constraints affects the safety and efficiency of vessels navigating in and out of the ports. Movement of vessels under such constraints must be coordinated for improving safety and efficiency. Thus, we frame the vessel coordination problem as a multi-agent path-finding (MAPF) problem. We solve this MAPF problem using a Coordinated Path-Finding (CPF) algorithm. Based on the local search paradigm, the CPF algorithm improves on the aggregated path quality of the vessels iteratively. Outputs of the CPF algorithm are the coordinated trajectories. The Vessel Coordination Module (VCM) described here is the module encapsulating our MAPF-based approach for …
Mobile Cities, Modelling Policies: Importing/Exporting The Singapore ‘Model’ Of Development, Orlando Woods, Lily Kong
Mobile Cities, Modelling Policies: Importing/Exporting The Singapore ‘Model’ Of Development, Orlando Woods, Lily Kong
Research Collection School of Social Sciences
A recent focus of research has been the making, mobility and mutations of urban policy. The global circulation of urban models – or exemplars of best practices and values that are deemed to be desirable and achievable – has gained significant traction. Such models are those that are dislocated from their place of origin, and transplanted to an adopted site. This chapter draws on the case of Singapore: one of the most emblematic examples of an importable/exportable urban model – a prototype for growth-oriented urban development with its normative and technical plans for growth and management – to foreground problems …