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Articles 1 - 5 of 5
Full-Text Articles in Social and Behavioral Sciences
Grab Taxi: Navigating New Frontiers, Mei Lin, Christopher Dula
Grab Taxi: Navigating New Frontiers, Mei Lin, Christopher Dula
Research Collection School Of Computing and Information Systems
In mid-2016, Anthony Tan, the CEO of Grab, an on-demand transportation-app company serving Southeast Asia, was locked in a high stakes struggle to win the hearts and minds of drivers, passengers and regulators alike. Valued at an estimated US$1.5 billion, Grab (known among consumers as ‘GrabTaxi’) had become one of Asia’s most successful start-ups.
Customer Satisfaction Index Of Singapore 2016: Q2 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2016: Q2 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s tenth year of measurement.
Singapore's Vision Of A Smart Nation, See Liang Foo, Gary Pan
Singapore's Vision Of A Smart Nation, See Liang Foo, Gary Pan
Research Collection School Of Accountancy
With a population of 5.4 million and land area of 718 square kilometres, 94 percent of Singapore’s population live in high-rise apartments, of which, 82 percent dwell in public housing. As an ultra-dense city-state, effective and innovative urban development is a social and economic imperative intricately intertwined with Singapore’s competitiveness and quality of life. Harnessing information and communications technology (ICT) is not only essential to achieving this, but also serves as a template for answering some of the global challenges faced by urban centres around the world–particularly in regard to economic development, social cohesion, better city administration and infrastructure management.
Saravanan Gopinathan [Singapore, Dean Of National Institute Of Education], Saravanan Gopinathan
Saravanan Gopinathan [Singapore, Dean Of National Institute Of Education], Saravanan Gopinathan
Digital Narratives of Asia
Former Dean of National Institute of Education, Saravanan Gopinathan, sees his decades of contribution to education as a unique journey closely linked with the development of the Singapore state. He discusses the need to re-mould the current schooling for the new economic environment, and presents his critiques on some aspects of the system.
Zainul Abidin Rasheed [Malaysia, Minister Of State For Foreign Affairs], Zainul Abidin Rasheed
Zainul Abidin Rasheed [Malaysia, Minister Of State For Foreign Affairs], Zainul Abidin Rasheed
Digital Narratives of Asia
Former editor of Berita Harian, who rose to become head of Mendaki, and then Senior Minister of State for Foreign Affairs, Zainul Abidin Rasheed, tells DNA how his experiences during the 1964 racial riots had shaped his political views. He recalls how Lee Kuan Yew retracted from closing down Nanyang University, and Mr Goh Chok Tong's consensual style that welcomes the contributions of the Association of Muslim Professionals.