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Full-Text Articles in Social and Behavioral Sciences

Zine 2018: A Look At The Past Year, Smu Libraries Dec 2018

Zine 2018: A Look At The Past Year, Smu Libraries

Library Events

The file contains digitized pages from SMU Libraries’ zine-making activity. Pages are individual contributions from staff members reflecting their 2018 SMU journey.


Building A Case For The Replacement Of A Legacy Library Management System, Nilofar Maideen Shameem Dec 2018

Building A Case For The Replacement Of A Legacy Library Management System, Nilofar Maideen Shameem

Research Collection Library

This chapter presents the feasibility study conducted at SMU Libraries as part of an overall strategy aimed at engaging key stakeholders and getting their buy-in, right from the planning stage, for the migration and implementation of a library management system. The feasibility study was conducted over a period of eight months and involved representatives from various teams within the library as well as the university’s IT department.


Assembling The Future Ready Technical Services Team In Smu Libraries, Kai Leong Heng Nov 2018

Assembling The Future Ready Technical Services Team In Smu Libraries, Kai Leong Heng

Research Collection Library

Libraries today are faced with complex challenges that are brought about by the shift from print to electronic resources over the last decade. The rapid growth in the number of electronic resources requires libraries to allocate additional manpower to support work processes in various stages of the electronic resources lifecycle. The question that we need to ask ourselves is: What is the impetus for our staff to change? Are they prepared to embrace the change and to start to learn, unlearn and relearn? The traditional organizational structure of a Library’s Technical Services department is designed to support the daily operations …


Future Is A Moving Goal Post: Academic Libraries And Change, Gulcin Cribb Oct 2018

Future Is A Moving Goal Post: Academic Libraries And Change, Gulcin Cribb

Research Collection Library

No abstract provided.


Law Collection @ Smu Libraries: Raising The Bar For Access And Discovery, Shameem Nilofar Maideen Sep 2018

Law Collection @ Smu Libraries: Raising The Bar For Access And Discovery, Shameem Nilofar Maideen

Research Collection Library

No abstract provided.


Upsizing And Upskilling Library Student Assistants: Experiences From Smu Libraries, Sumita Govindan, Siew Khim Lim, Vincent Ong Sep 2018

Upsizing And Upskilling Library Student Assistants: Experiences From Smu Libraries, Sumita Govindan, Siew Khim Lim, Vincent Ong

Research Collection Library

Introduction: Student Assistants (SAs) play an invaluable role at the Singapore Management University (SMU) Libraries. Investing in SAs is a win-win for both the library and students as peer-to-peer learning becomes more important. In this presentation, participants will learn how we improved the skills of the Student Assistants (SAs) in order to increase the service quality delivered at the desk and helped them acquire skills for their wider professional development. Often the first point of contact at the Library’s services desk, it is critical that SAs hired have the necessary skills and competencies needed to perform their tasks efficiently. Thus, …


Talent Management Strategy As A Catalyst At Singapore Management University (Smu) Libraries, Gulcin Cribb, Rajendra Munoo Aug 2018

Talent Management Strategy As A Catalyst At Singapore Management University (Smu) Libraries, Gulcin Cribb, Rajendra Munoo

Research Collection Library

With almost no natural resources, Singapore’s knowledge-based economy is dependent on its talent. The government has been advocating the critical importance of on-going upskilling of its citizens to become a smart nation in an increasingly Volatile, Uncertain, Complex and Ambiguous (VUCA) world. Its recent SkillsFuture agenda was launched in 2016 to provide Singaporeans with the opportunities to develop their fullest potential throughout life. Universities are expected to support this initiative and provide industry specific education to build a competitive workforce that is based on a tripartite collaboration between government, industry and universities. Singapore Management University (SMU) too, has responded and …


Dare You 'Outsource' Your Library Freshmen Orientation To Student Facilitators? Why We Are Roaring About It At Singapore Management University Libraries, Redzuan Abdullah Aug 2018

Dare You 'Outsource' Your Library Freshmen Orientation To Student Facilitators? Why We Are Roaring About It At Singapore Management University Libraries, Redzuan Abdullah

Research Collection Library

Libraries are constantly seeking opportunities to evolve their library orientations in order to be more engaging and collaborative with students. In the lead-up to new term, SMU Libraries collaborated with the Office of Student Life (OSL), to pilot a peer-to-peer learning experience where student leaders conducted and facilitated the library orientation programme, which introduces new students to the physical and digital libraries. The trigger for this was the Provost’s Freshmen Experience Taskforce that mandated a review for a more coordinated orientation programme with the different offices and events for freshmen. The library was part of this taskforce that had traditionally …


Technology That Enables, Services That Empower, Yuyun Wirawati Ishak Aug 2018

Technology That Enables, Services That Empower, Yuyun Wirawati Ishak

Research Collection Library

Before 2016, the Library offered two different information desks: one for general/circulation enquiry and one for reference enquiry. The problem at that time was quite glaring: we were to open a new library branch, and if we replicated the information desks, we would have ended up with 4 different information desks, causing constraints in human resources and logistics.The solution seemed obvious: to merge the information desks into a single desk, hence cutting down the needs for staffing. The implementation, however, was not that straightforward. Staff who used to manage circulation enquiry were not comfortable with reference enquiry, and vice versa. …


Research And Scholarship: Evolving Roles For Libraries And Librarians, Gulcin Cribb Jul 2018

Research And Scholarship: Evolving Roles For Libraries And Librarians, Gulcin Cribb

Research Collection Library

No abstract provided.


Another Player In Citation Database: Are We Subscribing?, Yuyun Wirawati Ishak Jun 2018

Another Player In Citation Database: Are We Subscribing?, Yuyun Wirawati Ishak

Research Collection Library

Digital Science’s Dimensions has been officially launched in January 2018. At a first glance, this is an exciting development, bringing new competition to the existing field, which is dominated by Clarivate’s Web of Science and Elsevier’s Scopus. Since Dimensions is a freemium, features such as full text and citation analytics require a subscription. Prior to subscription, library typically conducts trials and thorough evaluation, measuring the value that Dimensions brings to the institution, comparing it to existing products, calculating the cost of switching, examining its features and contents, and even considering the future of the product and the company.This paper, however, …


Socio-Econo-Politico-Techno-Expialidociuos: Information Literacy In The Increasingly Automated Digital Landscape, Bethany Wilkes, Dianne Cmor Jun 2018

Socio-Econo-Politico-Techno-Expialidociuos: Information Literacy In The Increasingly Automated Digital Landscape, Bethany Wilkes, Dianne Cmor

Research Collection Library

No abstract provided.


Plugged In: Identifying Open (& Subscribed) Access, Aaron Tay Apr 2018

Plugged In: Identifying Open (& Subscribed) Access, Aaron Tay

Research Collection Library

Scholars have unprecedented access to subscription and open access (OA) content, yet figuring out how to discover and access legitimate versions of articles remains an aggravating experience for many researchers. They face authentication hoops, myriad vendor platforms with uncertain holdings, and mystifying an obscure OA source. Researchers that start with Google Scholar may bypass library authentication and face paywalls. Conversely, library discovery tools fail to expose and deliver much of the available OA content, and especially under-represent Green OA from repositories. Our panel discusses several approaches to improving access discovery by giving scholars tools to identify accessible content and using …


The Privileged Link: Open Access, Version Of Record, Or Let The User Decide?, Lisa Janicke Hinchliffe, Aaron Tay, Maria Aghazarian, Johan Tilstra Apr 2018

The Privileged Link: Open Access, Version Of Record, Or Let The User Decide?, Lisa Janicke Hinchliffe, Aaron Tay, Maria Aghazarian, Johan Tilstra

Research Collection Library

As the availability of open access (OA) copies continues to grow, platforms and libraries are increasingly facing the possibility of linking users to version of record copies as well as to OA but non-version of record copies of the same article. Some advocate prioritizing linking to OA copies while others argue that the version of record should be prioritized. In many cases, this is a question of whether to link to a copy that the library has licensed over the copies that are freely available; however, the same conundrum can occur with respect to publisher-hosted OA content vs. copies available …


Winning Combination For Collaboration On Plagiarism: Smu Libraries And Student Council Of Discipline (Scd), Mei Tan Apr 2018

Winning Combination For Collaboration On Plagiarism: Smu Libraries And Student Council Of Discipline (Scd), Mei Tan

Research Collection Library

Plagiarism in higher education is a reality that will not go away any time soon. In Singapore Management University (SMU) Libraries, we observed that there had been an increase in requests for plagiarism workshops in recent years. We also realised from the onset that conducting library workshops on plagiarism would not be sustainable in the long-run.


Library Services Platform: A Platform For Innovation, Salihin Mohammed Ali Mar 2018

Library Services Platform: A Platform For Innovation, Salihin Mohammed Ali

Research Collection Library

In Aug 2015, SMU Libraries migrated to a Library Services Platform (LSP) called Alma. Branded as the next-generation Integrated Library Systems (ILSs), LSPs take advantage of cloud computing and Web technologies to manage physical, digital and electronic materials in a unified manner. Since the adoption of Alma, SMU Libraries have transformed the way it organizes and functions namely in areas of talent management, assessment and service development.


Electronic Resources Access: An Academic Library Perspective, Salihin Mohammed Ali Mar 2018

Electronic Resources Access: An Academic Library Perspective, Salihin Mohammed Ali

Research Collection Library

The presentation highlights the role academic libraries play to provide access to online electronic resources to support teaching, learning and research. It includes findings from a recent trial of OpenAthens, an identity and access management solution for electronic resources.


Great Exaggerations! Death Of Libraries, Gulcin Cribb Jan 2018

Great Exaggerations! Death Of Libraries, Gulcin Cribb

Research Collection Library

Libraries these days are built digital brick by digital brick – brick being the metaphor for digital books, journals, articles, objects, media, digital infrastructure, networks, apps, data, and analytics. The growth of print collections has been declining considerably in recent times. Singapore Management University (SMU) Libraries spends over 90% of its funds on digital collections, 80% of its collections are digital.


Thinking Lean: The Relevance Of Gemba-Kaizen And Visual Assessment In Collection Management, Nazimah Ram Nath Jan 2018

Thinking Lean: The Relevance Of Gemba-Kaizen And Visual Assessment In Collection Management, Nazimah Ram Nath

Research Collection Library

The Singapore Management University (SMU) Libraries’ have used the LEAN and Six Sigma methodologies in recent years to plan and push for continuous process improvement in their operations. In one assessment project, the Gemba-Kaizen principle from LEAN was adapted and applied to an initiative centered on assessing the library’s Lifestyle print collection. This strategy became a prime agent for change, which resulted in some marked improvements in collection management activities within the SMU Libraries. This case study at SMU Libraries will describe key principles of Gemba- Kaizen and how it was found to be a sustainable tool to drive continuous …


Smu Libraries Annual Report 2017, Smu Libraries Jan 2018

Smu Libraries Annual Report 2017, Smu Libraries

SMU Corporate Reports

Innovative learning and research spaces, ubiquitous access to high quality information, timely and helpful services and high level expertise to the entire SMU community! That is what SMU Libraries strives to support SMU faculty, students and staff during their journey to make meaningful impact on the community.