Social and Behavioral Sciences Commons^™

Deeptravel: A Neural Network Based Travel Time Estimation Model With Auxiliary Supervision, Hanyuan Zhang, Hao Wu, Weiwei Sun, Baihua Zheng

Research Collection School Of Computing and Information Systems

Estimating the travel time of a path is of great importance to smart urban mobility. Existing approaches are either based on estimating the time cost of each road segment or designed heuristically in a non-learning-based way. The former is not able to capture many cross-segment complex factors while the latter fails to utilize the existing abundant temporal labels of the data, i.e., the time stamp of each trajectory point. In this paper, we leverage on new development of deep neural networks and propose a novel auxiliary supervision model, namely DeepTravel, that can automatically and effectively extract different features, as well …

Optimization Of A Cyclic Express Subway Service, Hai Wang, Jiangang Jin, Jingfeng Yang

Research Collection School Of Computing and Information Systems

With rapid population growth and increasing demand for urban mobility, metropolitan areas such as Singapore, Tokyo, and Shanghai are increasingly dependent on public transport systems. Various strategies are proposed to improve the service quality and capacity of bus and subway systems. Express trains-i.e., trains that skip certain stations-are commonly used, because they can travel at higher speeds, potentially reduce travel time, and serve more passengers. In this paper, we study cyclic express subway service (CESS), in which express trains provide routine transport service with cyclic (periodic) station-skip patterns that can be used in daily service. We propose an exact Mixed …

Column Generation Approach For Feeder Vessel Routing And Synchronization At A Congested Transshipment Port, Jian G. Jin, Qiang Meng, Hai Wang

Research Collection School Of Computing and Information Systems

With increasing container-shipping traffic in major transshipment ports, unsynchronized shipping services at hub ports usually lead to loss of transshipment connections, significant vessel port-stay time, and congestion. This calls for the design of feeder vessel services to pick up from and deliver containers to neighboring local ports, and, at the same time, synchronize them with long-haul services in a manner that enables efficient container transshipment. In this paper, we present a mixed integer linear programming model to optimize the feeder vessel routes and hub port synchronization with an objective to minimize the total operating and connection cost. We exploit the …

From 2,772 Segments To Five Personas: Summarizing A Diverse Online Audience By Generating Culturally Adapted Personas, Joni Salminen, Sercan Sengun, Haewoon Kwak, Bernard J. Jansen, Jisun An, Soon-Gyu Jung, Sarah Vieweg, D. Fox Harrell

Research Collection School Of Computing and Information Systems

Understanding users in the era of social media is challenging, requiring organizations to adopt novel computation-aided approaches. To exemplify such an approach, we retrieved information on millions of interactions with YouTube video content from a major Middle Eastern media outlet, to automatically generate personas that capture how different audience segments interact with thousands of individual content pieces. Then, we used qualitative data to provide additional insights into the automatically generated persona profiles. Our findings provide insights into social media usage in the Middle East and demonstrate the application of a novel methodology that generates culturally adapted personas of social media …

Automatically Conceptualizing Social Media Analytics Data Via Personas, Jung S.G., Salminen J., An J., Kwak H., Jansen B.J.

Research Collection School Of Computing and Information Systems

Social media analytics is insightful but can also be difficult to use within organizations. To address this, we present Automatic Persona Generation (APG), a system and methodology for quantitatively generating personas using large amounts of online social media data. The APG system is operational, deployed in a pilot version with several organizations in multiple industry verticals. APG uses a robust web and stable back-end database framework to process tens of millions of user interactions with thousands of online digital products on multiple social media platforms, including Facebook and YouTube. APG identifies both distinct and impactful audience segments for an organization …

Understanding The Effects Of Taxi Ride-Sharing: A Case Study Of Singapore, Yazhe Wang, Baihua Zheng, Ee Peng Lim

Research Collection School Of Computing and Information Systems

This paper studies the effects of ride-sharing among those calling on taxis in Singapore for similar origin and destination pairs at nearly the same time of day. It proposes a simple yet practical framework for taxi ride-sharing and scheduling, to reduce waiting times and travel times during peak demand periods. The solution method helps taxi users save money while helping taxi drivers serve multiple requests per day, thus increasing their earnings. A comprehensive simulation study is conducted, based on real taxi booking data for the city of Singapore, to evaluate the effect of various factors of the ride-sharing practice, e.g., …

Discovering Hidden Topical Hubs And Authorities In Online Social Networks, Roy Ka-Wei Lee, Tuan-Anh Hoang, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Finding influential users in online social networks is an important problem with many possible useful applications. HITS and other link analysis methods, in particular, have been often used to identify hub and authority users in web graphs and online social networks. These works, however, have not considered topical aspect of links in their analysis. A straightforward approach to overcome this limitation is to first apply topic models to learn the user topics before applying the HITS algorithm. In this paper, we instead propose a novel topic model known as Hub and Authority Topic (HAT) model to combines the two process …

Big Data For Climate Change Actions And The Paradox Of Citizen Informedness, Kustini Lim-Wavde, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

Advanced sensor technology, social media, and other information technologies have provided us with “big data” on climate change. Due to the World Meteorological Organization’s Global Climate Observing System, climate observations and records, as well as discussions on climate-related concerns such as measurement of air temperature, are widely available now. The United Nations’ Global Pulse visualises public engagement on climate change globally, with data such as the volume of climate-related tweets. Big data, data analytics, and the sharing of scientific results in the popular press have created, as a result, an unprecedented level of citizen informedness—the degree to which citizens have …

Learning Latent Characteristics Of Locations Using Location-Based Social Networking Data, Thanh Nam Doan

Dissertations and Theses Collection (Open Access)

This dissertation addresses the modeling of latent characteristics of locations to describe the mobility of users of location-based social networking platforms. With many users signing up location-based social networking platforms to share their daily activities, these platforms become a gold mine for researchers to study human visitation behavior and location characteristics. Modeling such visitation behavior and location characteristics can benefit many use- ful applications such as urban planning and location-aware recommender sys- tems. In this dissertation, we focus on modeling two latent characteristics of locations, namely area attraction and neighborhood competition effects using location-based social network data. Our literature survey …

Exploiting User And Venue Characteristics For Fine-Grained Tweet Geolocation, Wen Haw Chong, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Which venue is a tweet posted from? We call this a fine-grained geolocation problem. Given an observed tweet, the task is to infer its discrete posting venue, e.g., a specific restaurant. This recovers the venue context and differs from prior work, which geolocats tweets to location coordinates or cities/neighborhoods. First, we conduct empirical analysis to uncover venue and user characteristics for improving geolocation. For venues, we observe spatial homophily, in which venues near each other have more similar tweet content (i.e., text representations) compared to venues further apart. For users, we observe that they are spatially focused and more likely …

What Is Gab: A Bastion Of Free Speech Or An Alt-Right Echo Chamber, Savvas Zannettou, Barry Bradlyn, Emiliano De Cristofaro, Haewoon Kwak, Michael Sirivianos, Gianluca Stringhini, Jeremy Blackburn

Research Collection School Of Computing and Information Systems

Over the past few years, a number of new "fringe" communities, like 4chan or certain subreddits, have gained traction on the Web at a rapid pace. However, more often than not, little is known about how they evolve or what kind of activities they attract, despite recent research has shown that they influence how false information reaches mainstream communities. This motivates the need to monitor these communities and analyze their impact on the Web's information ecosystem. In August 2016, a new social network called Gab was created as an alternative to Twitter. It positions itself as putting "people and free …

Introducing Basic Programming To Pre-University Students: A Successful Initiative In Singapore, Heng Ngee Mok, Vandana Ramachandra Rao

Research Collection School Of Computing and Information Systems

“Let’s Code!” is an intensive 3-week basic programming course that aims to formally expose pre-university students in Singapore to programming. This course was conducted in blended-learning format, and included lecture videos, self-check quizzes, video conferences, meet-up tutorials and take-home programming assignments. The authors hope to capture the experience gained from running this course for educators who intend to implement similar courses in the future. Besides a detailed description of this course, significant changes that were made based on feedback from participants and members of the teaching team are documented here.

Real World, Large Scale Iot Systems For Community Eldercare: Experiences And Lessons Learned, Alvin Cerdena Valera, Wei Qi Lee, Hwee-Pink Tan, Hwee Xian Tan, Huiguang Liang

Research Collection School Of Computing and Information Systems

The paradigm of aging-in-place - where the elderly live and age in their own homes, independently and safely, with care provided by the community - is compelling, especially in societies that face both shortages in institutionalized eldercare resources, and rapidly-aging populations. When the number of elderly who live alone rises rapidly, support and care from their communities become increasingly critical. Internet-of-Things(IoT) technologies, particularly in-home monitoring solutions, are becoming mature. They can become the fundamental enabler for smart community eldercare. In this chapter, we share our real-world experiencesgleaned from an ongoing large-scale project on IoT-enabled community eldercare. We identify technology-centric challenges …

Detect Rumor And Stance Jointly By Neural Multi-Task Learning, Jing Ma, Wei Gao, Kam-Fai Wong

Research Collection School Of Computing and Information Systems

In recent years, an unhealthy phenomenon characterized as the massive spread of fake news or unverified information (i.e., rumors) has become increasingly a daunting issue in human society. The rumors commonly originate from social media outlets, primarily microblogging platforms, being viral afterwards by the wild, willful propagation via a large number of participants. It is observed that rumorous posts often trigger versatile, mostly controversial stances among participating users. Thus, determining the stances on the posts in question can be pertinent to the successful detection of rumors, and vice versa. Existing studies, however, mainly regard rumor detection and stance classification as …

Do Your Friends Make You Buy This Brand?: Modeling Social Recommendation With Topics And Brands, Minh Duc Luu, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Consumer behavior and marketing research have shown that brand has significant influence on product reviews and product purchase decisions. However, there is very little work on incorporating brand related factors into product recommender systems. Meanwhile, the similarity in brand preference between a user and other socially connected users also affects her adoption decisions. To integrate seamlessly the individual and social brand related factors into the recommendation process, we propose a novel model called Social Brand–Item–Topic (SocBIT). As the original SocBIT model does not enforce non-negativity, which poses some difficulty in result interpretation, we also propose a non-negative version, called SocBIT(Formula …

Technologies For Ageing-In-Place: The Singapore Context, Nadee Goonawardene, Pius Lee, Hwee Xian Tan, Alvin C. Valera, Hwee-Pink Tan

Research Collection School Of Computing and Information Systems

The number of elderly citizens aged 65 and above in Singapore, is expected to double from 440,000in 2015, to 900,000 by 2030. Along with this “Silver Tsunami” is the upward trend of the numberof elderly who are living alone — which is estimated to increase from 35,000 in 2012 to 83,000 by2030. These exclude elderly who are alone at home when their family members are working.Elderly who are staying alone are at higher risk of social isolation and tend to have poorer accessto healthcare. In addition, the general elderly population is typically more susceptible to deteriorating health conditions, which can …

Upping The Game Of Taxi Driving In The Age Of Uber, Shashi Shekhar Jha, Shih-Fen Cheng, Meghna Lowalekar, Wai Hin Wong, Rajendram Rishikeshan Rajendram, Trong Khiem Tran, Pradeep Varakantham, Nghia Truong Trong, Firmansyah Abd Rahman

Research Collection School Of Computing and Information Systems

In most cities, taxis play an important role in providing point-to-point transportation service. If the taxi service is reliable, responsive, and cost-effective, past studies show that taxi-like services can be a viable choice in replacing a significant amount of private cars. However, making taxi services efficient is extremely challenging, mainly due to the fact that taxi drivers are self-interested and they operate with only local information. Although past research has demonstrated how recommendation systems could potentially help taxi drivers in improving their performance, most of these efforts are not feasible in practice. This is mostly due to the lack of …

Early Detection Of Mild Cognitive Impairment In Elderly Through Iot: Preliminary Findings, Hwee-Xian Tan, Hwee-Pink Tan

Research Collection School Of Computing and Information Systems

Mild Cognitive Impairment (MCI) results in the gradual decline in a person’s cognitive abilities, and subsequently an increased risk of developing dementia. Although there is no cure for dementia, timely medical and clinical interventions can be administered to elderly who have been diagnosed with MCI, to decelerate the process of further cognitive decline and prolong the duration that they enjoy quality of life. In this paper, we present our preliminary findings of early detection of MCI in elderly who are living in the community, through the use of Internet of Things (IoT) devices for continuous, unobtrusive sensing. Multimodal sensors are …

Resource-Constrained Scheduling For Maritime Traffic Management, Lucas Agussurja, Akshat Kumar, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

We address the problem of mitigating congestion and preventing hotspots in busy water areas such as Singapore Straits and port waters. Increasing maritime traffic coupled with narrow waterways makes vessel schedule coordination for just-in-time arrival critical for navigational safety. Our contributions are: 1) We formulate the maritime traffic management problem based on the real case study of Singapore waters; 2) We model the problem as a variant of the resource-constrained project scheduling problem (RCPSP), and formulate mixed-integer and constraint programming (MIP/CP) formulations; 3) To improve the scalability, we develop a combinatorial Benders (CB) approach that is significantly more effective than …

Smart Cities And Urban Management, Singapore Management University

Research Collection Office of Research

In this booklet, read about SMU’s research and initiatives related to smart cities and urban management, and how we strive to make meaningful impact on business, government and society for Singapore and beyond.

Contents:

Liveability and quality of life

• Community participation through mobile crowdsourcing
• Smarter, healthier eating with Food AI
• Data-driven community eldercare platform for sustainable ageing-in-place
• A date with AI
• Smart mobility accessibility for barrier-free access
• Food security

Optimisation and resource management

• Collaborative urban delivery optimisation
• Seat occupancy detection through capacitance sensing
• Large-scale crowd simulation based on real-world data
• Gaining insights through Wi-Fi technology
• Taxi driver guidance system
• Efficiency …

Social Collaborative Media In Software Development, Didi Surian, David Lo

Research Collection School Of Computing and Information Systems

In this entry, we discuss various collaborative media which are commonly used among software developers. We start by discussing common communication channels developers used. These communication channels are discussed in two groups: public and enterprise-wide media. We then elaborate project management media in coordinating and managing project activities. Finally, we discuss a number of online knowledge resources, i.e., collaborative/individual knowledge resources and social networks.

Pricing For A Last-Mile Transportation System, Yiwei Chen, Hai Wang

Research Collection School Of Computing and Information Systems

The Last-Mile Problem refers to the provision of travel service from the nearest public transportation node to a home or other destination. Last-Mile Transportation System (LMTS), which has recently emerged, provide on-demand shared transportation. We consider an LMTS with multiple passenger types—adults, senior citizens, children, and students. The LMTS designer determines the price for the passengers, last-mile service vehicle capacity, and service fleet size (number of vehicles) for each last-mile region to maximize the social welfare generated by the LMTS. The level of last-mile service (in terms of passenger waiting time) is approximated by using a batch arrival, batch service, …

Anatomy Of Online Hate: Developing A Taxonomy And Machine Learning Models For Identifying And Classifying Hate In Online News Media, Joni Salminen, Hind Almerekhi, Milica Milenkovic, Soon-Gyu Jung, Haewoon Kwak, Haewoon Kwak, Bernard J. Jansen

Research Collection School Of Computing and Information Systems

Online social media platforms generally attempt to mitigate hateful expressions, as these comments can be detrimental to the health of the community. However, automatically identifying hateful comments can be challenging. We manually label 5,143 hateful expressions posted to YouTube and Facebook videos among a dataset of 137,098 comments from an online news media. We then create a granular taxonomy of different types and targets of online hate and train machine learning models to automatically detect and classify the hateful comments in the full dataset. Our contribution is twofold: 1) creating a granular taxonomy for hateful online comments that includes both …

Real-World Large-Scale Iot Systems For Community Eldercare: A Comparative Study On System Dependability, Hwee-Pink Tan, Austin Zhang

Research Collection School Of Computing and Information Systems

The paradigm of aging-in-place — where the elderly live and age in their own homes, independently and safely, with care provided by the community — is compelling, especially in societies that face both shortages in institutionalized eldercare resources, and rapidly-aging populations. Internet-of-Things (IoT) technologies, particularly in-home monitoring solutions, are commercially available, and can be a fundamental enabler of smart community eldercare, if they are dependable. In this paper, we present our findings on system performance of solutions from two vendors, which we have deployed at scale for technology-enabled community care. In particular, we highlight the importance of quantifying actual system …