Social and Behavioral Sciences Commons^™

Competencies Of Ombuds In Higher Education, Alicia Booker

Department of Conflict Resolution Studies Theses and Dissertations

This study aimed to deepen the understanding of ombuds (i.e., ombudsman, ombudsperson) who practice in higher education settings by exploring what ombuds consider the critical competencies to fulfill a variety of professional functions, how ombuds acquired those competencies, and how ombuds are assessed and self-assess. The purpose of this qualitative case study was to make an empirically researched recommendation for an ombuds in higher education competency model. The researcher gathered data from 23 ombuds in the United States working in institutions of higher education. The researcher analyzed the data gathered from semi-structured interviews using descriptive coding in the first coding …

Understanding Challenges Of The Healthy Workplace Bill – An Interpretive Policy Analysis, Cynthia Contreras

Department of Conflict Resolution Studies Theses and Dissertations

The study provided an interpretive policy analysis of the Healthy Workplace Bill, which was designed to hold employers financially liable for the reported severe cases of workplace bullying suffered by their employees. In order to facilitate this interpretive policy analysis, the study used a mixed methods research design. The quantitative data were collected through a survey administered to currently employed employees and supervisors from California and Florida who were tasked with identifying which behaviors constituted workplace bullying, workplace incivilities, and personality clashes. The qualitative data came from the original Bill, California’s Abusive Work Environments Bill, and Florida’s Abusive Workplace Environment …

The Socialization Of Female Hostage Negotiators: Their Voices, Perspectives, & Experiences, Lieutenant Superville

Department of Conflict Resolution Studies Theses and Dissertations

In its fifth annual study, the National Center for Women and Policing reported that women continue to face widespread bias in police hiring and are under-represented because of biased selection practices and recruitment policies that keep their number artificially low. Once hired, women face discrimination, harassment, intimidation, and are maliciously thwarted as they move up the ranks. With respect to gender and organizational culture, the NCWP study failed to capture and describe the perceptions and socialization experiences of those who moved up into the specialized units, particularly female hostage negotiators. For this reason, the current study was designed to examine …

Architecture, Emotion, And Conflict Resolution: The Power Of Space In Developing Or Obstructing Human Identity, Peren Sabuncu

Department of Conflict Resolution Studies Theses and Dissertations

A grounded meta-analysis study was conducted to explore underlying hidden agendas in the design and proposed use of architectural spaces. The introduction of architecture as a discipline into the field of conflict resolution adds a new definition of conflict. It comprises the concepts of architecture in emotion, emotion in conflict, and follows through to show that architecture is tied to conflict, not only through the classical assumption of built environments, but more through the underlying emotions felt by individuals experiencing the spaces. How does architecture influence conflict? How do spaces affect emotions? How do these emotions trigger conflict? Data was …

The Political Animal: The Animal Rights Movement And Public Policy, Dorothy Jean Simnett

Department of Conflict Resolution Studies Theses and Dissertations

Social movements are consequences of social conflict. This project examines the conflicting and contentious efforts of animal rights activists at changing public policy and it evaluates the successes and failures of the animal rights movement. Animal rights activists’ challenges concerning animal rights, animal welfare and animal protection, combined with divergences from the special interest consortiums compounded by societal norms will all be addressed here. Furthermore, none of this has been previously addressed in the field of Conflict Resolution. This project highlights the challenges that animal rights advocates encounter when attempting to safeguard animal protective measures. The power struggle between animal …

Assessing Training Impact: Exploring Perspectives On Leadership Training In Healthcare Through A Multi-Frame Lens, Nekeisha G. Bascombe

Department of Conflict Resolution Studies Theses and Dissertations

A major concern for most leadership development teams is aligning training and development goals to desired outcomes, especially when looking at overall costs to plan and implement effective training programs. Leadership training in healthcare is increasing due to the complexity of duties and the need to deal with conflicting situations on a regular basis. This study explored whether goals and assessment instruments identified and applied by program development managers were adequate to reflect a multi-frame perspective, and whether participant feedback articulates benefits encompassing multiple frames. Four main questions were used in the study: “What potential benefits do leadership development staff …

A Gift Of Nature And The Source Of Violent Conflict: Land And Boundary Disputes In The North West Region Of Cameroon The Case Of Balikumbat And Bafanji, Moise Oneke Arrah

Department of Conflict Resolution Studies Theses and Dissertations

Balikumbat and Bafanji are the names of two villages in the Northwest Region of Cameroon that have been warring against one another over Bangang, a tract of fertile land. The conflict hinges on perceived differences about who should have access to this fertile land. Both villages claim ownership. This conflict has persisted from colonial times to the present with no tangible resolution. Understanding the place of land within the political, social, and economic fabric of the lives of both villages prior to and after the arrival of the colonial administration is the centerpiece of this research endeavor. This study sheds …

Bloggers And Their Impact On Contemporary Social Movements: A Phenomenological Examination Of The Role Of Blogs And Their Creators In The Lgbt Social Movements In Modern United States, Bobby K. Huen

Department of Conflict Resolution Studies Theses and Dissertations

The Internet is a ubiquitous feature in everyday life, but its application to social movements has yet to be completely understood. This phenomenological study examines the lived experiences of bloggers who focused on the gay, lesbian, bisexual, and transgender (LGBT) movement in the United States to understand the impact bloggers and their work as online activists have on existing LGBT social movement organization and operation. Data collection is gathered from semi-structured and open-ended interviews with four social movement bloggers using web-conference software over the course of three months. The results of this study indicated that internet has empowered individual activists, …

Identifying The Factors That Influence Conflict Management Behavior Of Human Resource Professionals In The Workplace: An Analysis Of The Relationship Between Personality And Conflict Management Behavior, Gail Joyce Shapiro

Department of Conflict Resolution Studies Theses and Dissertations

Effective conflict management in the workplace can reduce the negative consequences of conflict. These negative outcomes can include low productivity, health-related stress, increased employee turnover, or litigation. A Human Resource (HR) professional can help mitigate these negative outcomes in the workplace when using effective conflict management behavior with employees. However, there is a void in research pertaining to HR professionals’ use of conflict management behavior.

This quantitative, correlational research study examined whether personality has an impact on assertive or cooperative conflict management behavior of HR professionals in the workplace. Statistical testing found a significant relationship between the harmonious, people-person (a …