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Social and Behavioral Sciences Commons™
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Articles 1 - 16 of 16
Full-Text Articles in Social and Behavioral Sciences
One Score On - The Past, Present And Future Of Measurement At Uow Library, Margie Jantti
One Score On - The Past, Present And Future Of Measurement At Uow Library, Margie Jantti
Margie Jantti
The purpose of this case study is to provide an overview of the evolution of performance measurement at the University of Wollongong (UOW) Library. Through iterative review, a framework was sought that would enable it to: demonstrate value and impact; better assess the demand and uptake of services and to evaluate relevance; improve the capture and reporting of continuous improvement initiatives; create a new narrative for communicating its role and unique contribution to UOW's strategic agenda. Design/methodology/approach - Since 1996, the Performance Indicator Framework (PIF) has been used to monitor and drive improvement, and to acquire evidence and milestones of …
The Experience Of Using The Business Excellence Framework, Margie Jantti
The Experience Of Using The Business Excellence Framework, Margie Jantti
Margie Jantti
No abstract provided.
Quality And Higher Education: Lessons From The Business Sector, Margie Jantti
Quality And Higher Education: Lessons From The Business Sector, Margie Jantti
Margie Jantti
No abstract provided.
Leading And Managing Improvement And Change, Margie Jantti
Leading And Managing Improvement And Change, Margie Jantti
Margie Jantti
No abstract provided.
Library Leadership Initiatives, Margie Jantti
The University Of Wollongong Library Quality Journey, Margie Jantti
The University Of Wollongong Library Quality Journey, Margie Jantti
Margie Jantti
No abstract provided.
Laying The Foundation For Excellence, Margie Jantti
Laying The Foundation For Excellence, Margie Jantti
Margie Jantti
No abstract provided.
Sustainability - Life After The Awards And Responding To Change In A Rapidly Changing Market, Margie Jantti
Sustainability - Life After The Awards And Responding To Change In A Rapidly Changing Market, Margie Jantti
Margie Jantti
No abstract provided.
Innovation, Sminnovation - What Does It Really Mean, Margie Jantti
Innovation, Sminnovation - What Does It Really Mean, Margie Jantti
Margie Jantti
No abstract provided.
Australian Quality Awards For Business Excellence - Public Sector Success Stories, Margie Jantti
Australian Quality Awards For Business Excellence - Public Sector Success Stories, Margie Jantti
Margie Jantti
No abstract provided.
Business Excellence: Concepts And Cases, Margie Jantti
Business Excellence: Concepts And Cases, Margie Jantti
Margie Jantti
No abstract provided.
Quality, Service, Excellence: Life After An Australian Business Excellence Award, Margie Jantti
Quality, Service, Excellence: Life After An Australian Business Excellence Award, Margie Jantti
Margie Jantti
No abstract provided.
Rewards And Recognition, Margie Jantti
Shifting From Cost To Investment - Quality Standards Do Deliver Sustainable Business Results, Lorraine Denny, Margie Jantti
Shifting From Cost To Investment - Quality Standards Do Deliver Sustainable Business Results, Lorraine Denny, Margie Jantti
Margie Jantti
No abstract provided.
Quality Directions; A Qsa Workshop For Quality Professionals, Margie Jantti
Quality Directions; A Qsa Workshop For Quality Professionals, Margie Jantti
Margie Jantti
No abstract provided.
Performance, Benchmarking And Quality Service. University Libraries In The 21st Century: Threats? Challenges?, Margie Jantti, Felicity Mcgregor
Performance, Benchmarking And Quality Service. University Libraries In The 21st Century: Threats? Challenges?, Margie Jantti, Felicity Mcgregor
Margie Jantti
No abstract provided.