Social and Behavioral Sciences Commons^™

A Field Study: Managers’ Work Behavioral Styles, Thomas G. Henkel

Tom G. Henkel

Over the years, personality assessment tests have allowed employers and managers to discover the personal types regarding strengths and weaknesses of their employees and themselves. This includes how they process and organize information, make decisions, and interact with team members and other stakeholders (PMBOK, 2017). The present research study explored the applicable work behavioral styles of experienced managers attending an advanced leadership educational program. Seven hundred and fifty-three experienced managers agreed to reveal their results, and descriptive statistics were conducted to determine their behavioral work styles. The results may provide a better understanding of managers’ behavioral work styles, which characterize …

A Profile Of Project Manager Work Engagement: A Field Survey, Thomas G. Henkel, James W. Marion Jr, Debra T. Bourdeau

Tom G. Henkel

Engaged employees are those who are involved in, enthusiastic about, and committed to their work and who are most likely to drive innovation, generate new ideas, have a sense of connection with their work activities, and are involved with the demands of their job (Gallup, 2013). Nowhere is the concept of employee engagement more important than with managing an organization’s projects. Ensuring a project manager is emotionally engaged with his or her work is crucial for project success to meet greater challenges in today's 21st-century global marketplace. In this research study, project managers were asked to respond to an employee …

A Profile Of Project Manager Work Engagement: A Field Survey, Thomas G. Henkel, James W. Marion Jr

Tom G. Henkel

Engaged employees are those who are involved in, enthusiastic about, and committed to their work. Engaged employees also are those who are most likely to drive innovation, generate new ideas, have a sense of connection with their work activities, and are involved with the demands of their job (Gallup, 2013). Nowhere is the concept of employee engagement more important than with managing an organization’s projects. Ensuring a project manager is emotionally engaged with his or her work is crucial for project success to meet greater challenges in today's 21st century global marketplace. In this research study, project managers were asked …

Needs-Based Training And Online Resource For Managers Of Rural Festivals, Fairs, And Events, Eric D. Olson, Lakshman Rajagopal

Eric D. Olson

Festivals, fairs, and events (FFEs) provide rural communities with economic and noneconomic benefits. For the project described in this article, we conducted a needs assessment of Iowa FFE managers by surveying them about the challenges they face in event management and then used the results of the assessment as the basis for training sessions provided to rural FFE managers in five areas of the state and development of an associated event management resource. The resource can be used by Extension and outreach offices to provide local FFE managers guidance on managing FFEs. We discuss broader implications for Extension as well.

What Explains The Rise Of Majority-Minority Tensions And Conflict In Xinjiang?, Reza Hasmath

Reza Hasmath

Glossary Of Terms: European Platform Tackling Undeclared Work, Colin C. Williams

Colin C Williams

Explaining And Tackling Under-Declared Employment In Fyr Macedonia: The Employers Perspective, Colin C. Williams, Slavko Bezeredi

Colin C Williams

Tackling Under-Declared Employment In The European Union: Input Paper To Thematic Discussion Of European Platform Tackling Undeclared Work, Colin C. Williams

Colin C Williams

Evaluating Policy Approaches Towards Undeclared Work: Some Lessons From Fyr Of Macedonia, Colin C. Williams

Colin C Williams

Evaluating Competing Perspectives Towards Undeclared Work: Some Lessons From Bulgaria, Colin C. Williams

Colin C Williams

Churning In The Human Services: Nefarious Practice Or Policy Of 'Creative Destruction'?, Christopher G. Hudson

Christopher Hudson

This article examines churning as it manifests in organizational systems within the human services. Churning is conceptualized as a four-part iterative process consisting of (1) an intentional or unintentional initiative or shock to a system that (2) results in enhanced turbulence as adaptive capacities of the system fail to match demands of the initiative. This mismatch leads to successive bifurcations and termination of relationships between agents within the system and, finally, (3) the selection of “winners” and the extrusion of “losers” from the system and (4) the subsequent reorganization of winners and losers. Variables governing outcomes, both benign and malignant, …

Structural Identity Theory And The Dynamics Of Cross-Cultural Work Groups, P. Christopher Earley, Marty Laubach

Marty Laubach

The creation of a global village, transnational corporations, internet and similar influences remind us constantly that a science of organizations and management is incomplete without the integration of concepts of culture and self-awareness. It is no longer appropriate to discuss organizational activities and employee actions without incorporating a more complete view of where such activities take place. Not only must we include an immediate social context, but we must deal with the international and cultural aspects of the social world as well. More than ever, understanding of employee action requires knowledge of how action is related to the environment in …

Consent, Informal Organization, And Job Rewards: A Mixed Methods Analysis, Marty Laubach

Marty Laubach

This study uses a mixed methods approach to workplace dynamics. Ethnographic observations show that the consent deal underlies an informal stratification that divides the workplace into an “informal periphery,” a “conventional core,” and an “administrative clan.” The “consent deal” is defined as an exchange of autonomy, voice, and schedule flexibility for intensified commitment, and is modeled as a single factor underlying these elements. When constructed as an additive scale, consent allows informal organization to be included in workplace models. Despite its derivation from subjective and informal processes, informal structure exerts an independent effect on objective job rewards such as wages.

Rocky Journey Toward Effective Lgbt Leadership: A Qualitative Case Study Research Of The Perceptions Of Openly Gay Male Leaders In High-Level Leadership Positions, Javier Valdovinos

Javier Valdovinos

Workplace Dignity In A Total Institution: Examining The Experiences Of Foxconn’S Migrant Workforce, Kristen Lucas, Dongjing Kang, Zhou Li

Kristen Lucas

In 2010, a cluster of suicides at the electronics manufacturing giant Foxconn Technology Group sparked worldwide outcry about working conditions at its factories in China. Within a few short months, 14 young migrant workers jumped to their deaths from buildings on the Foxconn campus, an all-encompassing compound where they had worked, eaten, and slept. Even though the language of workplace dignity was invoked in official responses from Foxconn and its business partner Apple, neither of these parties directly examined workers’ dignity in their ensuing audits. Based on our analysis of media accounts of life at Foxconn, we argue that its …

Socializing Messages In Blue-Collar Families: Communicative Pathways To Social Mobility And Reproduction, Kristen Lucas

Kristen Lucas

This study explicitly links processes of anticipatory socialization to social mobility and reproduction. An examination of the socializing messages exchanged between blue-collar parents (n=41) and their children (n=25) demonstrate that family-based messages about work and career seldom occur in straightforward, unambiguous ways. Instead, messages take several paths (direct, indirect, ambient, and omission). Further, the content of messages communicated along these paths often is contradictory. That is, sons and daughters receive messages that both encourage and discourage social mobility. Ultimately, these individuals must negotiate the meanings of family-based anticipatory socialization communicated to them through a mix of messages.

The Working Class Promise: A Communicative Account Of Mobility-Based Ambivalences, Kristen Lucas

Kristen Lucas

In-depth interviews with 62 people with working class ties (blue-collar workers and adult sons and daughters of blue-collar workers) reveal a social construction of working class that imbues it with four core, positively valenced values: strong work ethic, provider orientation, the dignity of all work and workers, and humility. This constellation of values is communicated through a ubiquitous macrolevel discourse—which I coin the Working Class Promise—that elevates working class to the highest position in the social class hierarchy and fosters a strong commitment to maintain a working class value system and identity. However, this social construction is only a partial …

Blue-Collar Discourses Of Workplace Dignity: Using Outgroup Comparisons To Construct Positive Identities, Kristen Lucas

Kristen Lucas

People generally possess a strong desire to construct positive, dignified work identities. However, this goal may be more challenging for some people, such as blue-collar workers, whose occupations may not offer qualities typically associated with workplace dignity. Interviews with 37 people from a blue-collar mining community reveal three central identity discourses about workplace dignity: All jobs are important and valuable; dignity is located in the quality of the job performed; and dignity emerges from the way people treat and are treated by others. Participants communicated these themes by backgrounding their own occupations and drawing comparisons between two outgroups, low-status, low-paid …

Creating And Responding To The Gen(D)Eralized Other: Women Miners’ Community-Constructed Identities, Kristen Lucas, Sarah J. Steimel

Kristen Lucas

An analysis of interviews with mining families reveals that gender identity construction is a collaborative process that draws upon broader community discourses. Male miners and non-mining women created a generalized other for women as "unfit to mine" (i.e., women are physically too weak to mine, are easy prey, and are ladies who do not belong in the mines). Female miners responded with gendered discourses that distanced themselves from and linked themselves to the generalized other.

Political Alignments In Organizations: Contextualization, Mobilization, And Coordination, Samuel B. Bacharach, Edward J. Lawler

Edward J Lawler

This chapter develops a framework for conceptualizing and analyzing enduring political alignments in organizations. We address the following key questions: (a) What processes promote political alignments, in particular ones that are likely to be recognized and identifiable by members of an organization? and (b) What are the major forms of political alignment? Repeated coalitions among the same actors are the central mechanism that generates enduring, identifiable political alignments. The power relations within and between coalitions determine the nature of the political alignments. Overall, political alignments are construed as microinstitutions that generate coordinated efforts to influence organizational strategy, policies, and practices.

Relational Cohesion Model Of Organizational Commitment, Jeongkoo Yoon, Edward J. Lawler

Edward J Lawler

[Excerpt] This chapter reviews the research program of relational cohesion theory (RCT) (Lawler & Yoon, 1993, 1996, 1998; Lawler et al., 2000; Thye et al., 2002) and uses it to develop a model of organizational commitment. Broadly, relational cohesion theory (RCT) has attempted to understand conditions and processes that promote an expressive relation in social exchange; an expressive relation is indicated by relational cohesion, that is, the degree to which exchange partners perceive their relationship as a unifying object having its own value. The research program argues that such relational cohesion is a proximal cause of various forms of behavioral …

Bringing Emotions Into Social Exchange Theory, Edward J. Lawler, Shane R. Thye

Edward J Lawler

We analyze and review how research on emotion and emotional phenomena can elaborate and improve contemporary social exchange theory. After identifying six approaches from the psychology and sociology of emotion, we illustrate how these ideas bear on the context, process, and outcome of exchange in networks and groups. The paper reviews the current state of the field, develops testable hypotheses for empirical study, and provides specific suggestions for developing links between theories of emotion and theories of exchange.

The Theory Of Relational Cohesion: Review Of A Research Program, Shane R. Thye, Jeongkoo Yoon, Edward J. Lawler

Edward J Lawler

In this paper we analyze and review the theory of relational cohesion and attendant program of research. Since the early 1990s, the theory has evolved to answer a number of basic questions regarding cohesion and commitment in social exchange relations. Drawing from the sociology of emotion and modem theories of social identity, the theory asserts that joint activity in the form of frequent exchange unleashes positive emotions and perceptions of relational cohesion. In turn, relational cohesion is predicted to be the primary cause of commitment behavior in a range of situations. Here we outline the theory of relational cohesion, tracing …

Organizational Performance In Services, Rosemary Batt, Virginia Doellgast

Virginia Doellgast

The question of performance in service activities and occupations is important for several reasons. First, over two-thirds of employment in advanced economies is in service activities. Second, productivity growth in services is historically low, lagging far behind manufacturing, and as a result, wages in production-level service jobs remain low. In addition, labor costs in service activities are often over 50% of total costs, whereas in manufacturing they have fallen to less than 25% of costs. This raises the question of whether management practices that have improved performance in manufacturing, such as investment in the skills and training of the workforce, …

Metatheory And Friendly Competition In Theory Growth: The Case Of Power Processes In Bargaining, Edward J. Lawler, Rebecca Ford

Edward J Lawler

[Excerpt] This paper analyzes the theoretical development taking place in a program of research on power processes in bargaining (see Bacharach and Lawler 1976, 1980, 1981a, 1981b; Lawler and Bacharach 1976, 1979, 1987; Lawler, Ford, and Blegen 1988; Lawler and Yoon 1990; Lawler 1986, 1992). The theoretical program takes as its starting point a situation where individuals, groups, organizations, or even societies with conflicting interests voluntarily enter into explicit bargaining. Explicit (as opposed to tacit) bargaining assumes the mutual acknowledgment of negotiations, conflicting issues along which compromise is possible, and open lines of communication through which parties can exchange offers …

Power Dependence And Power Paradoxes In Bargaining, Samuel B. Bacharach, Edward J. Lawler

Edward J Lawler

[Excerpt] What this article (and our larger program of work) is designed to demonstrate is that these very simple ideas represent a particularly suitable starting point for understanding the power struggle between parties who regularly engage in negotiation. Specifically, in this article we show that the approach contains certain paradoxes regarding the acquisition and use of power in an ongoing bargaining relationship. The dependence framework treats the ongoing relationship as a power struggle in which each party tries to maneuver itself into a favorable power position.

Soup, Justice And Workplace Democracy: The Columbia Conserve Company, 1917-1943, Kenneth Colburn

Kenneth D. Colburn

No abstract provided.

Review Of Capital Without Borders: "Generic Social Processes And The Study Of Elites", Scott Grills

Brooke Harrington

Introduction To A Special Issue On Inequality In The Workplace (“What Works?), Pamela S. Tolbert, Emilio J. Castilla

Pamela S Tolbert

[Excerpt] While overt expressions of racial and gender bias in U.S. workplaces have declined markedly since the passage of the original Civil Rights Act and the creation of the Equal Employment Opportunity Commission a half century ago (Eagly and Chaiken 1993; Schuman, Steeh, Bobo, and Krysan 1997; Dobbin 2009), a steady stream of research indicates that powerful, if more covert forms of bias persist in contemporary workplaces (Greenwald and Banaji 1995; Pager, Western, and Bonikowski 2009; England 2010; Heilman 2012). In line with this research, high rates of individual and class-based lawsuits alleging racial and gender discrimination suggest that many …

Tackling The Urban Informal Economy: Some Lessons From A Study Of Europe’S Urban Population, Colin C. Williams, Ioana Horodnic

Colin C Williams