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Full-Text Articles in Social and Behavioral Sciences

Mental Health Practitioners’ Trauma Knowledge And Self-Efficacy Post-Emdr Training, Christy R. Collins, Shelby L. Dean, Jose Carbajal Jan 2024

Mental Health Practitioners’ Trauma Knowledge And Self-Efficacy Post-Emdr Training, Christy R. Collins, Shelby L. Dean, Jose Carbajal

Journal of Human Services: Training, Research, and Practice

This research study examines mental health practitioners’ level of trauma knowledge and trauma treatment self-efficacy pre- and post-EMDR therapy training in Texas. The purpose is to determine if practitioners' self-perception of efficacy in treating trauma and trauma knowledge will improve after completing EMDR training. The practitioner sample (N = 113) is from an EMDR trainer who conducted six EMDR trainings in Texas. Descriptive, correlational, and paired t-test statistical procedures were implemented to analyze the data for the study. The results show that practitioners’ self-perception of competence and knowledge could be attributed to their years of clinical experience treating clients with …


Understanding The Addiction Recovery Experience: The Use Of Experiential Learning In Undergraduate Human Services, Chaniece J. Winfield, Jason M. Sawyer Jan 2024

Understanding The Addiction Recovery Experience: The Use Of Experiential Learning In Undergraduate Human Services, Chaniece J. Winfield, Jason M. Sawyer

Journal of Human Services: Training, Research, and Practice

Since 2020, the steady rise of overdose and substance use related deaths has created an ongoing need for a greater addiction workforce. Responding to this need, Human Service education programs are strongly encouraged to prepare competent professionals to work in recovery-oriented treatment settings. Research supports experiential learning to foster clinical competency, however its application toward SAMSHA transdisciplinary foundations in human service education is limited or unknown. The authors present an exploration of the use of experiential learning as a teaching tool to foster student competency toward the SAMSHA core transdisciplinary foundations of application to practice and professional readiness.


Describing The Experiences Of Fulfillment And Stress In Coptic Orthodox Priests, Dr. Martha Salama Jan 2024

Describing The Experiences Of Fulfillment And Stress In Coptic Orthodox Priests, Dr. Martha Salama

Journal of Human Services: Training, Research, and Practice

This qualitative study was conducted to understand how Coptic Orthodox priests describe their experiences of fulfillment and/or stress with their work. While many Christian leaders such as pastors, reverends, and clergy helping to serve their church members are represented in the literature, there is limited research on the roles and experiences of the Coptic Orthodox priesthood serving their communities. The Coptic church has been around for centuries, and the church has a history of religious persecution. The research question was “how do Coptic Orthodox priests describe their experiences of fulfillment and/or stress with their work?” The research methodology used in …


The Race, Social Class, And Place-Based Gap In Rural Turnaround Policy: A Policy Brief, Karynecia E. Conner Sep 2023

The Race, Social Class, And Place-Based Gap In Rural Turnaround Policy: A Policy Brief, Karynecia E. Conner

Journal of Multicultural Affairs

Abstract: For teachers, leaders, and policymakers To understand the factors that contribute to the successful implementation of rural school turnaround, there is a need to understand how turnaround leadership implements school improvement in different types of communities of color (Wright, 2019). Studies examining the implications of school turnaround in minoritized educational contexts have solely examined urban school contexts to exclude rural contexts (Mette & Stanoch, 2018). Rural schools of color undergoing turnaround face the fundamental unique educational challenges of rural schools and the education debt that has accumulated over time for people of color (Ladson-Billings, 2006). There is a greater …


Against The Tide: Indigenous Knowledge And Education For Humanization, Arturo Rodriguez, Kevin Russel Magill Sep 2023

Against The Tide: Indigenous Knowledge And Education For Humanization, Arturo Rodriguez, Kevin Russel Magill

Journal of Multicultural Affairs

Power brokers and their market economies enforce education on a global level. According to the United Nations, the effects of global neoliberal capitalism cause human rights violations in all parts of the world, yet democratic countries scoff at these findings (Pogge, 2002 & 2005). People of the world continue to believe that tying minoritized students to existing structures and ensuring enculturation is the best possible outcome for all involved (Suárez-Orozco & Suárez-Orozco, 2015). That is, minoritized children are educated to ensure first-world countries produce a minimally educated and willing labor force. In this paper we argue the following: 1) power …


Differences In Resilience And Mental Health Symptoms Among Us First Responders With Secure And Insecure Attachment, Donna Schuman, James Whitworth, Jeanine Galusha, Jose Carbajal, Warren Ponder, Kathryn Shahan, Katelyn Jetelina May 2023

Differences In Resilience And Mental Health Symptoms Among Us First Responders With Secure And Insecure Attachment, Donna Schuman, James Whitworth, Jeanine Galusha, Jose Carbajal, Warren Ponder, Kathryn Shahan, Katelyn Jetelina

Faculty Publications

Objective: This observational study aimed to determine whether attachment style predicted first responders' mental health and resilience. Method: Data were from a treatment-seeking sample of first responders (N = 237). Each participant completed six assessments measuring attachment, resilience, generalized anxiety, depression, suicidality, and posttraumatic stress disorder. Results: On the attachment assessment, 25.3%were categorized as secure, 19.0%as dismissive, 25.3% as preoccupied, and 30.4% as fearfully attached. As predicted, securely attached participants had the lowest scores for generalized anxiety, depression, suicidality, and posttraumatic stress disorder and the highest scores on the resiliency measure, followed by dismissive, preoccupied, and fearfully …


University School Training Model Consultation Practica: Dismantling Anti-Black Racism With Predominately White Educators To Improve School, Family, Community Collaborations With Black Families And Community Stakeholders, Katherine L. Nelson, Joseph R. Morris Apr 2023

University School Training Model Consultation Practica: Dismantling Anti-Black Racism With Predominately White Educators To Improve School, Family, Community Collaborations With Black Families And Community Stakeholders, Katherine L. Nelson, Joseph R. Morris

Journal of Human Services: Training, Research, and Practice

This article outlines a consultation case study facilitated in an urban elementary school through the University School Training Model (USTM) (Colles et al., 2019; Morris et al., 2016). The USTM is a collaboration between an APA accredited Counseling Psychology doctoral program and an urban school district to provide racially responsive counseling and consulting services and graduate level training. The case study details a consultation practica to improve school, family, and community collaborations in an urban elementary school with predominantly Black stakeholders and a predominantly White female school staff. The introduction, background, and self-evaluation of the consultation process are reviewed. Project …


In-Class Multitasking Among College Students, Huey-Wen Chou, Shuo-Heng Liang Apr 2023

In-Class Multitasking Among College Students, Huey-Wen Chou, Shuo-Heng Liang

Journal of Human Services: Training, Research, and Practice

The use of mobile devices in class has become a common scene on the college campus. The negative effects of in-class multitasking behaviors have been identified in many educational settings, including colleges. This study investigates the factors that drive college students to multitask and seeks to understand the relationship between learning engagement and multitasking behaviors in the classroom. This study also explores whether polychronic traits relate to multitasking behavior.

A total of 282 survey samples were collected from college students in Taiwan. The results confirmed our hypotheses: (1) Students’ multitasking motivation, including social and emotional needs, positively relates to their …


Are You Ready For Retirement? Retirement And Quality Of Life As Resources, Hyunsook Kang, Gina Causin, Mary Olle Apr 2023

Are You Ready For Retirement? Retirement And Quality Of Life As Resources, Hyunsook Kang, Gina Causin, Mary Olle

Journal of Human Services: Training, Research, and Practice

Abstract

Retirement in later life has been considered as an important aspect of life course, because it contributes in many ways to one’s life change, social relations updates, and health declines. Although aging brings with changes and declining all aspects of life, many older adults still remain in active after their retirement. This study will address about relationships between older adults’ retirement and its’ quality-of-life resource. Retirement, itself, may be associated with a loss of professional colleagues and work-related friends (Gloria et al, 2015). By contrast, growing numbers of older adults may maintain their active participation in social networks through …


Type 1 Diabetes Education And Familial Connections – Bonds Beyond Appearance, Tristan Bonilla Apr 2023

Type 1 Diabetes Education And Familial Connections – Bonds Beyond Appearance, Tristan Bonilla

Undergraduate Research Conference

Type 1 Diabetes is becoming exceedingly normalized in modern day society. Diabetes is one of the most common genetic , chronic conditions of the 21st century Because diabetes shuts down the pancreas, causing little to no insulin to be produced by the body , diabetics require costly insulin and other medications to live. When someone is diagnosed with diabetes, they face costly treatments, stress, anxiety , and an array of health problems. Now, what about a family where more than half of the members are type 1 diabetics? This case study highlights the effects and relation between a family consisting …


Parent Perceptions Of Post-Secondary Programming Completed By Their Adult Children With Autism Spectrum Disorder, Christopher Ramos, Katherine Wheeler, Jennifer Hamrick, Alexis Favela, Katelyn Pennington, Anthonia Prince Jan 2023

Parent Perceptions Of Post-Secondary Programming Completed By Their Adult Children With Autism Spectrum Disorder, Christopher Ramos, Katherine Wheeler, Jennifer Hamrick, Alexis Favela, Katelyn Pennington, Anthonia Prince

Journal of Human Services: Training, Research, and Practice

Texas Tech University's Burkhart Center for Autism Education and Research works with communities & families in the greater West Texas area to provide supports and services to individuals with Autism Spectrum Disorder with a primary focus on building independent living and vocational skills in a post-secondary environment. In this study, parents of individuals with ASD who had completed the Burkhart Center’s Transition Academy completed an online survey. Parents identified areas in which they were satisfied with their child’s post-secondary experience as well as dissatisfaction, and of additional need. The findings of this current study may provide critical information to post-secondary …


Behavioral Skill Training: A Single-Case Meta-Analysis, Jaime Flowers, Jessica Cuitareo, Jillian Dawes Phd. Jan 2023

Behavioral Skill Training: A Single-Case Meta-Analysis, Jaime Flowers, Jessica Cuitareo, Jillian Dawes Phd.

Journal of Human Services: Training, Research, and Practice

Behavioral skills training (BST), is a commonly used training procedure in Applied Behavior Analysis (ABA) that is designed to improve teaching new and desirable behaviors or skills. Research has demonstrated that BST is effective for training a variety of skills. The purpose of this meta-analysis was to examine the effectiveness of BST across age groups and training topics. Many of the published studies using BST are single-case designs. To evaluate these studies, a single-case meta-analysis was conducted which used percentage of non-overlapping data (PND), percentage of all overlapping data (PAND), and nonoverlap of all pairs (NAP). BST was found to …


Predictors Of Student Knowledge Of Counselor Identity: Human Services & Related Mental Health Courses, Cortny Stark, Kylie Rogalla, Heather Cook, Joseph D. Wehrman Oct 2022

Predictors Of Student Knowledge Of Counselor Identity: Human Services & Related Mental Health Courses, Cortny Stark, Kylie Rogalla, Heather Cook, Joseph D. Wehrman

Journal of Human Services: Training, Research, and Practice

Professional organizations and the field at large have made great strides towards solidifying the professional identities of mental health professionals. Despite these efforts, public knowledge of different types of helping professionals remains limited. Public understanding of helping professionals’ identities is critical to mental health literacy, and has a significant impact on health outcomes. Post-secondary education provides many students with exposure to information regarding types of helping professionals, and their scope of practice. This expansion study engages students completing college-level courses to clarify those variables that predict student knowledge and perceived scope of practice of a variety of counselors.


Faux-Flipping A Supportive Housing Training: Lessons From Pandemic Adaptations, Shelley K. Buchbinder, Emilie R. Banz Oct 2022

Faux-Flipping A Supportive Housing Training: Lessons From Pandemic Adaptations, Shelley K. Buchbinder, Emilie R. Banz

Journal of Human Services: Training, Research, and Practice

Following March 2020 coronavirus closures, the Community Support Services training initiative for supportive housing providers transitioned to fully remote learning. Training remotely, the trainers developed a faux-flipped model of midtraining interactive video lectures alongside videoconferencing with time for active learning through interactions and activities. There were benefits to training remotely using a faux-flipped model, including increased participation, training retention, and self-evaluated knowledge. After improved training results, the faux-flipped recorded video lectures will remain in future training. The coauthors suggest additional research to elaborate the faux-flipped model and assess its impact on learning and engagement.


Autism Assessment In The Schools: A Review Of Rating Scales And Observation Systems., Jaime Flowers, Dallin Marr, Nina Ellis-Hervey, Trudy Georgio, Jessica Cuitareo Oct 2022

Autism Assessment In The Schools: A Review Of Rating Scales And Observation Systems., Jaime Flowers, Dallin Marr, Nina Ellis-Hervey, Trudy Georgio, Jessica Cuitareo

Journal of Human Services: Training, Research, and Practice

School psychologists are tasked with assessing students with Autism Spectrum Disorders (ASD). While not used alone, ASD measures can help practitioners make informed decisions regarding special education eligibility. The purpose of this paper is to review the psychometric strengths and weaknesses of the following measures: Autism Diagnostic Interview, Revised (ADI-R); Autism Diagnostic Observation Schedule, Second Edition (ADOS-2); Autism Spectrum Rating Scale (ASRS); Childhood Autism Rating Scale, Second Edition (CARS-2); and Gilliam Autism Rating Scale, Third Edition (GARS-3).


“Living In Trauma 24/7”: A Qualitative Exploration Of Factors Contributing To Secondary Traumatic Stress And Burnout Among Student Services Professionals Working With Marginalized Student Populations, Delia Sanchez, Portia A. Jackson Preston, Christine Vu, Lucia Alcala Oct 2022

“Living In Trauma 24/7”: A Qualitative Exploration Of Factors Contributing To Secondary Traumatic Stress And Burnout Among Student Services Professionals Working With Marginalized Student Populations, Delia Sanchez, Portia A. Jackson Preston, Christine Vu, Lucia Alcala

Journal of Human Services: Training, Research, and Practice

Higher education professionals are at risk of secondary traumatic stress (STS) as a result of supporting students experiencing trauma, while overwhelming workload, inadequate resources, and unclear role responsibilities may lead to burnout. This study explored contributing factors to STS and burnout and coping efforts among faculty, students, and staff working in a capacity in which they provide non-instructional support to programs or centers focusing on marginalized student populations. Participants (N=56) represented twenty-two U.S. regional universities, and were a subset of respondents to a larger mixed-methods study (n=559). Qualitative responses to three open-ended questions on challenges and coping efforts were analyzed …


Immigration, Politics, And Mental Health: An Undergraduate Independent Study, Abigail O. Akande, Erinn K. Rajapaksa Feb 2022

Immigration, Politics, And Mental Health: An Undergraduate Independent Study, Abigail O. Akande, Erinn K. Rajapaksa

Journal of Human Services: Training, Research, and Practice

The implications of a polarizing political climate on the plight of immigrants with disabilities in the United States are physiological and emotional. Rehabilitation and human services professionals are inclined to recognize the intersection of the process of immigration with related legislation and the presence of disability. Undergraduate students of relevant disciplines can benefit from the focused investigation that an independent study can provide – particularly because legislative directives evolve so rapidly, are directly associated with service provision and the availability of resources, and draw upon training and continuing education expectations from a variety of practitioner ethical codes.


Older Adults’ Physical Activities And Subjective Well-Being, Mihae Bae, Hyunsook Kang Feb 2022

Older Adults’ Physical Activities And Subjective Well-Being, Mihae Bae, Hyunsook Kang

Journal of Human Services: Training, Research, and Practice

This study examined the relationships between physical activities as health behaviors and subjective well-being in older adults. Data from the National Social Life, Health, and Aging Project (NSHAP) survey were used. The NSHAP study sampled persons 57-85 years of age (n=3005). The respondents completed a telephone survey, reporting their background information and social networking characteristics. For data analysis, a two-step hierarchical regression was used in order to identify the associations between the demographic and physical activity factors on subjective perception of well-being in older adults. Our results indicated that, among the demographic, income, education, health status, and participation …


Crisis Counseling Self- Efficacy: Personal Abilities And Situational Influences, Suzanne Maniss Ph.D., Yuleinys A. Castillo Ph.D., Jason Cartwright, Selma D. Yznaga Ph.D. Oct 2021

Crisis Counseling Self- Efficacy: Personal Abilities And Situational Influences, Suzanne Maniss Ph.D., Yuleinys A. Castillo Ph.D., Jason Cartwright, Selma D. Yznaga Ph.D.

Journal of Human Services: Training, Research, and Practice

Crises are unpredictable in nature and affect the general well-being of individuals. A proper crisis management foundation can prepare future counselors to effectively work with clients who are experiencing a crisis. The purpose of this paper is to investigate the perceptions of counselors-in-training (CIT) in relation to their anticipated crisis intervention abilities. This paper reports the results of qualitative focus groups of counselors in training. Participants reported perceived strengthens and limitations shaping their ability to handle a crisis. Counselor preparation offers opportunities to properly train culturally responsive providers for crisis management.

Key words: Crisis counseling; self-efficacy; counselor education


A Program Review Of Trauma-Informed Mindfulness: An Alternative Treatment Program For Survivors Of Intimate Partner Violence, Nicole Hale Apr 2021

A Program Review Of Trauma-Informed Mindfulness: An Alternative Treatment Program For Survivors Of Intimate Partner Violence, Nicole Hale

Undergraduate Research Conference

This study was conducted as part of the student’s senior field practicum experience at the Montgomery County Women’s Center (MCWC) during the Spring 2020 semester. Current literature identifies symptoms of Post Traumatic Stress Disorder (PTSD) (such as stress and anxiety) to be consistent with symptoms experienced by survivors of intimate partner violence (IPV). As noted by Dr. Bessel Van Der Kolk, a leading expert in the treatment of complex trauma, the goal in treating those who experience symptoms related to PTSD with mindfulness techniques is to help those individuals learn to live and function in the present, without being held …


Melding Critical Literacy And Christianity: A Three-Layered Response To The Murder Of George Floyd, Elena M. Venegas Mar 2021

Melding Critical Literacy And Christianity: A Three-Layered Response To The Murder Of George Floyd, Elena M. Venegas

The Journal of Faith, Education, and Community

In this critical autoethnography, I share my three-layered response to the murder of George Floyd at the hands of the Minneapolis Police Department in May of 2020. This three-layered response stems from my situated identities (Gee, 1999) as a mother, Christian, and academic. I was not only appalled by the dehumanization of George Floyd by public servants but also by the responses of self-professed Christians to his murder as well as the ensuing Black Lives Matter protests. Such responses, I argue, are rooted in Christian nationalism (Davis & Perry, 2020) and the White supremacy that has long plagued the American …


A Critical Analysis Of The Utilization Of Eye Movement Desensitization And Reprocessing (Emdr) Psychotherapy With African American Clients, Allen Lipscomb, Wendy Ashley Feb 2021

A Critical Analysis Of The Utilization Of Eye Movement Desensitization And Reprocessing (Emdr) Psychotherapy With African American Clients, Allen Lipscomb, Wendy Ashley

Journal of Human Services: Training, Research, and Practice

Eye-Movement Desensitization and Reprocessing (EMDR) is a psychotherapeutic intervention designed to decrease distress associated with traumatic memories. EMDR has been validated and confirmed by the American Psychiatric Association (APA) as a primary treatment for Posttraumatic Stress Disorder (PTSD) and has been recognized as effective by the World Health Organization and the Department of Defense. Multiple studies reflect EMDR’s capacity to heal the brain from psychological trauma; thus, clients are able to immediately experience the benefits of psychotherapy that previously took years to obtain. However, despite EMDR’s efficacy, there are minimal references to diversity, culture or context in EMDR research and …


Factors Associated With The Work-Related Burnout Of Residential Employees: An Examination Of Perfectionism And Coping, Autumn L. Cabell Feb 2021

Factors Associated With The Work-Related Burnout Of Residential Employees: An Examination Of Perfectionism And Coping, Autumn L. Cabell

Journal of Human Services: Training, Research, and Practice

Employees in residential facilities face emotionally stressful situations with youth who often become physically aggressive. Exposure to physical aggression and a stressful work environment can lead to burnout in employees who work in youth residential facilities. Previous research suggests that perfectionism and coping styles are related to burnout. However, there is a gap in the literature related to the relationships between perfectionism, coping, and burnout in residential employees. Therefore, this study sought to explore the relationships among adaptive perfectionism, avoidant coping styles, and work-related burnout in (n = 69) residential employees. The results indicated that both avoidant coping styles …


University Course Evaluations: A Study Of The Influence Of Faculty, Student, And Course Variables, Tyesha De’Shuan Stewart Dec 2020

University Course Evaluations: A Study Of The Influence Of Faculty, Student, And Course Variables, Tyesha De’Shuan Stewart

Electronic Theses and Dissertations

Course evaluations impact faculty’ annual evaluations and have become somewhat controversial, yet course evaluations in faculty evaluations persist as a common practice across universities. While many scholars find this success-based tool effective in assessing teaching effectiveness, others question the validity and reliability of this measurement and are opposed to using this tool as a mean of determining faculty members’ success. The purpose of this study is to provide a more in-depth examination of course evaluations by analyzing faculty, student, and course variables. Analyses were performed to address the following research question: “To what degree do faculty gender, faculty race, faculty …


Ugandan Adolescents’ Gender Stereotype Knowledge About Jobs, Flora Farago, Natalie D. Eggum-Wilkens, Linlin Zhang Oct 2020

Ugandan Adolescents’ Gender Stereotype Knowledge About Jobs, Flora Farago, Natalie D. Eggum-Wilkens, Linlin Zhang

Faculty Publications

Ugandan adolescents ages 11- to 17-years-old (N = 201; 48% girls; M age = 14.62) answered closed- and open-ended questions about occupational gender segregation, allowing researchers to assess their gender stereotype knowledge. Adolescents answered 38 closed-ended questions such as ‘who is more likely to be a doctor?’ and were asked to list masculine, feminine, and gender-neutral jobs. Data were analyzed via descriptive statistics, chi-square tests, t-tests, and thematic coding. Findings indicated that adolescents were fairly egalitarian about jobs and there were no differences in occupational stereotype knowledge between males and females. Findings present reasons for hope and for continued …


Weaving In Wellness: Infographics For Self-Care, Adair Finucane, Mickey Sperlich, Whitney Mendel Sep 2020

Weaving In Wellness: Infographics For Self-Care, Adair Finucane, Mickey Sperlich, Whitney Mendel

Journal of Human Services: Training, Research, and Practice

Human service professionals are at risk for burnout, vicarious trauma (VT), and compassion fatigue (CF) throughout their careers, and contemporary levels of burnout, VT, and CF suggest a need for interventions. Engagement in mindfulness and self-care has been found to buffer these risks while increasing worker wellbeing. This article presents infographics intended for facilitating practical self-care engagement. The accompanying infographics provide guidance for mindful self-care behaviors woven into daily transitions. They present a low-cost means of promoting self-care strategies throughout agencies and organizations. This, along with minimal time commitments for each practice, makes these infographics an accessible intervention for human …


Perceptions Of Recovery While Delivering Medicaid Covered Rehabilitation Services, Zakia Clay, Anthony Zazzarino, Emilie Banz, Ann Reilly Sep 2020

Perceptions Of Recovery While Delivering Medicaid Covered Rehabilitation Services, Zakia Clay, Anthony Zazzarino, Emilie Banz, Ann Reilly

Journal of Human Services: Training, Research, and Practice

Many states have shifted to Medicaid reimbursement methods to cover behavioral health services. In doing so, state mental health authorities have incorporated the concept of recovery into mental health policy. Thus, gaining a better understanding of practitioners’ perceptions of recovery in a new fiscal environment is warranted. This qualitative study explores how New Jersey practitioners transitioning to a new state-wide Medicaid payment structure perceive recovery from mental illness. Four themes emerged following a thematic analysis. Future studies that explore perspectives of individuals receiving services could provide useful information for policy makers, agencies, and community stakeholders.


Infusing Counseling Theories With The Integrated Developmental Model: Strengthening Supervision Practices, Deena Shelton, Anthony Zazzarino Sep 2020

Infusing Counseling Theories With The Integrated Developmental Model: Strengthening Supervision Practices, Deena Shelton, Anthony Zazzarino

Journal of Human Services: Training, Research, and Practice

Supervision is vital to all human services professions to help new professionals assimilate to their roles. There are many theory based supervisory methods to guide supervisors, and counseling professionals have suggested that the adoption of a developmental model of supervision prepares the supervisor to partner with supervisees to facilitate feedback related to developmental milestones. This paper explores the dynamics of combining the Integrated Developmental Model (IDM) of supervision with counseling theories that influence supervision styles and offers examples of how IDM is flexible in combining with theoretical approaches by providing examples and information related to its integration with solution-focused supervision …


Accessing Human Services Programs: Areas Of Improvement With Awareness And Communication, Risha Berry, Kaprea F. Johnson Feb 2020

Accessing Human Services Programs: Areas Of Improvement With Awareness And Communication, Risha Berry, Kaprea F. Johnson

Journal of Human Services: Training, Research, and Practice

Lack of accessibility to human services programs is a major barrier to service provision. Archival focus group data from 21 non-profit and public human services agency representatives examined consistency and discrepancies among reported services and services that were identifiable on the internet. This study is important because the internet is often the first step a consumer takes toward seeking help, if the information is not accessible online, this is a barrier to service. Our results found grave discrepancies between available information on websites and reported services during the focus group. Additionally, we found that most websites were not accessible to …


Organizational Change: The Experiences Of Practitioners Transitioning To A Fee-For-Service Model, Anthony Zazzarino, Zakia Clay, Ann Reilly Jan 2020

Organizational Change: The Experiences Of Practitioners Transitioning To A Fee-For-Service Model, Anthony Zazzarino, Zakia Clay, Ann Reilly

Journal of Human Services: Training, Research, and Practice

Many human service agencies are in the midst of a transition for a fee-for-service model. Through the midst of the transition, organizations must shift the culture of their agency and adapt to the new service delivery approach. Some organizational changes can create feelings of insecurity among staff, fewer resources, and greater potential for employee burnout. Though there is some research that provides valuable information, it often fails to highlight the individual experiences of the worker. This phenomenological study begins to explore the experiences and perceptions of practitioners working in supported housing agencies during the transition to a fee-for-service approach. The …