Social and Behavioral Sciences Commons^™

Facebook Usage By Small-Town Governments: A Multi-Case Study In Southwestern Virginia, Adam Luke Tolbert

Doctoral Dissertations and Projects

The purpose of this mixed methods multi-case study is to analyze (1) how small-town governments are using the Facebook social media platform to serve residents; (2) the results that are experienced by the small-town governments and residents in the town’s use of Facebook; and (3) the factors that influence the small-town governments to use Facebook to serve residents. The setting for the study is three small-town governments (Abingdon, Lebanon, and Marion) located in Southwestern Virginia. The theoretical framework guiding this study is the T3 Framework for Innovation by Dr. Sonny Magana. This theoretical framework, originally created to assess the use …

Measuring Citizens’ Acceptance And Usage Of E-Government Services: Applying The Technology Acceptance Model (Tam) In Egypt, Rana Khamis

Theses and Dissertations

The significance of public services delivery has been realized by all governments worldwide. An overarching tool to enhance government productivity and enabling citizen-centric public services, especially in developed countries, has proven to be the electronic government (e-Government).

While many scholars focused on the supply side of e-government, few researches studied e-government adoption from the citizens’ perspective. To contribute to filling this research gap, this study aimed at measuring the perceptions of citizens towards the adoption of e-government services in Egypt. Using Technology Acceptance Model (TAM), the main objective of this research was gaining a better understanding of the factors affecting …