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Full-Text Articles in Social and Behavioral Sciences
Tweeting The Government: Preliminary Findings From A Genre Analysis Of Canadian Federal Government Tweets, Elizabeth M. Shaffer, Luanne Freund, Mackenzie Welch
Tweeting The Government: Preliminary Findings From A Genre Analysis Of Canadian Federal Government Tweets, Elizabeth M. Shaffer, Luanne Freund, Mackenzie Welch
Elizabeth M. Shaffer
Social media is rapidly becoming an integral part of the Canadian Federal Government’s communication plan. Its use has been institutionalized with the adoption of the Guidelines for External Use of Web 2.0, which provides policy guidelines for government agencies on using social media tools. Twitter, a microblogging site, has rapidly gained popularity with Canadian government agencies. The primary purpose of this research is to identify the communicative intents behind federal government agencies’ use of Twitter. A random set of 2,000 tweets were collected over a one month period in 2012 and were coded using a schema derived from both relevant …
Exploring The Role Of Knowledge Networks In Perceived E-Government: A Comparative Case Study Of Two Local Governments In Korea, Jooho Lee
Jooho Lee
What are the knowledge network configurations associated with effective e-government? To answer this question, a social network perspective is applied to explore the connection between e-government actors’ social networks and their perception of e-government effectiveness. Specifically, this study closely looks at both intraorganizational networks between program and IT units and interorganizational relationships with IT vendors in the context of local egovernment. Two Korean local governments who provide online parking services through the same IT vendor were selected as comparative cases. Through the network analysis of two local governments, the study suggests preliminary findings for the knowledge network conditions for effective …