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Full-Text Articles in Social and Behavioral Sciences

Facebook Usage By Small-Town Governments: A Multi-Case Study In Southwestern Virginia, Adam Luke Tolbert Oct 2023

Facebook Usage By Small-Town Governments: A Multi-Case Study In Southwestern Virginia, Adam Luke Tolbert

Doctoral Dissertations and Projects

The purpose of this mixed methods multi-case study is to analyze (1) how small-town governments are using the Facebook social media platform to serve residents; (2) the results that are experienced by the small-town governments and residents in the town’s use of Facebook; and (3) the factors that influence the small-town governments to use Facebook to serve residents. The setting for the study is three small-town governments (Abingdon, Lebanon, and Marion) located in Southwestern Virginia. The theoretical framework guiding this study is the T3 Framework for Innovation by Dr. Sonny Magana. This theoretical framework, originally created to assess the use …


Algorithm Vs. Algorithm, Cary Coglianese, Alicia Lai Jan 2022

Algorithm Vs. Algorithm, Cary Coglianese, Alicia Lai

All Faculty Scholarship

Critics raise alarm bells about governmental use of digital algorithms, charging that they are too complex, inscrutable, and prone to bias. A realistic assessment of digital algorithms, though, must acknowledge that government is already driven by algorithms of arguably greater complexity and potential for abuse: the algorithms implicit in human decision-making. The human brain operates algorithmically through complex neural networks. And when humans make collective decisions, they operate via algorithms too—those reflected in legislative, judicial, and administrative processes. Yet these human algorithms undeniably fail and are far from transparent. On an individual level, human decision-making suffers from memory limitations, fatigue, …


A Bibliometric Analysis Of E-Government Research, Darmawan Napitupulu Jun 2021

A Bibliometric Analysis Of E-Government Research, Darmawan Napitupulu

Library Philosophy and Practice (e-journal)

E-government research has increasingly been raised since ICT was used in the public sector, but it has not yet reached the maturity stage. It contributes to the high number of research published in recent years. However, there is still limited or no bibliometric analysis conducted to analyze e-government research as a whole in the last decade. The purpose of the study is to establish bibliometric analysis as an extensive review of e-government literature. The method used in this study consists of five steps: defining search keywords, initializing search results, refining search results, compiling preliminary data statistics and analyzing data. The …


Understanding Burdens : On The Construction, Reduction, And Consequences Of Administrative Burden, Donavon Johnson Apr 2021

Understanding Burdens : On The Construction, Reduction, And Consequences Of Administrative Burden, Donavon Johnson

FIU Electronic Theses and Dissertations

This dissertation sets out to specifically examine how administrative burden is constructed, how administrative burden is reduced, and the consequences of administrative burden. This exploration is of consequence to the discipline insofar as it provides empirical evidence of the crucial role that public administration has to play in advancing democracy and democratic institutions (Ziblatt and Levitsky, 2018). Administrative burdens have social equity implications (Herd and Moynihan, 2018). By fettering access to social services or government programs, burdens have the ability to impede democratic activities thereby fettering democratic outcomes. This makes it important to study burdens in this context especially given …


Administrative Law In The Automated State, Cary Coglianese Jan 2021

Administrative Law In The Automated State, Cary Coglianese

All Faculty Scholarship

In the future, administrative agencies will rely increasingly on digital automation powered by machine learning algorithms. Can U.S. administrative law accommodate such a future? Not only might a highly automated state readily meet longstanding administrative law principles, but the responsible use of machine learning algorithms might perform even better than the status quo in terms of fulfilling administrative law’s core values of expert decision-making and democratic accountability. Algorithmic governance clearly promises more accurate, data-driven decisions. Moreover, due to their mathematical properties, algorithms might well prove to be more faithful agents of democratic institutions. Yet even if an automated state were …


Participatory Mapping, E-Participation, And E-Governance: Applications In Environmental Policy, Pragati Rawat, Juita-Elena (Wie) Yusuf Jan 2020

Participatory Mapping, E-Participation, And E-Governance: Applications In Environmental Policy, Pragati Rawat, Juita-Elena (Wie) Yusuf

School of Public Service Faculty Publications

This chapter focuses on participatory mapping as an e-governance tool to facilitate public participation. Public participation is a key component of democratic governance, and there is a growing reliance on digital government tools such as the internet and social networking sites and geographic information systems (GIS). This chapter focuses on public engagement using information and communication technology, namely participatory mapping, known by a variety of terms such as participatory GIS (PGIS), public participation GIS (PPGIS), and voluntary GIS. While the analysis involves use of participatory mapping related to environmental issues, the chapter brings together seminal work from various fields of …


Illuminating Regulatory Guidance, Cary Coglianese Jan 2020

Illuminating Regulatory Guidance, Cary Coglianese

All Faculty Scholarship

Administrative agencies issue many guidance documents each year in an effort to provide clarity and direction to the public about important programs, policies, and rules. But these guidance documents are only helpful to the public if they can be readily found by those who they will benefit. Unfortunately, too many agency guidance documents are inaccessible, reaching the point where some observers even worry that guidance has become a form of regulatory “dark matter.” This article identifies a series of measures for agencies to take to bring their guidance documents better into the light. It begins by explaining why, unlike the …


Transparency And Algorithmic Governance, Cary Coglianese, David Lehr Jan 2019

Transparency And Algorithmic Governance, Cary Coglianese, David Lehr

All Faculty Scholarship

Machine-learning algorithms are improving and automating important functions in medicine, transportation, and business. Government officials have also started to take notice of the accuracy and speed that such algorithms provide, increasingly relying on them to aid with consequential public-sector functions, including tax administration, regulatory oversight, and benefits administration. Despite machine-learning algorithms’ superior predictive power over conventional analytic tools, algorithmic forecasts are difficult to understand and explain. Machine learning’s “black-box” nature has thus raised concern: Can algorithmic governance be squared with legal principles of governmental transparency? We analyze this question and conclude that machine-learning algorithms’ relative inscrutability does not pose a …


Comment Data From Ceri, 4-3-2017, Cornell Erulemaking Initiative Jun 2017

Comment Data From Ceri, 4-3-2017, Cornell Erulemaking Initiative

Cornell e-Rulemaking Initiative Publications

This file contains comment data from ten live policy discussions held on RegulationRoom.org and SmartParticipation.com from May 2010 to November 2016. A cross-disciplinary group of Cornell researchers, the Cornell eRulemaking Initiative (CeRI), created the experimental platforms for public participation in policymaking processes. CeRI used selected live federal agency rulemakings and other policy discussions to discover how the design and process of online engagement can support public discussion that is informed, inclusive and insightful.


Regulating By Robot: Administrative Decision Making In The Machine-Learning Era, Cary Coglianese, David Lehr Jun 2017

Regulating By Robot: Administrative Decision Making In The Machine-Learning Era, Cary Coglianese, David Lehr

All Faculty Scholarship

Machine-learning algorithms are transforming large segments of the economy, underlying everything from product marketing by online retailers to personalized search engines, and from advanced medical imaging to the software in self-driving cars. As machine learning’s use has expanded across all facets of society, anxiety has emerged about the intrusion of algorithmic machines into facets of life previously dependent on human judgment. Alarm bells sounding over the diffusion of artificial intelligence throughout the private sector only portend greater anxiety about digital robots replacing humans in the governmental sphere. A few administrative agencies have already begun to adopt this technology, while others …


E-Government As A Tool For Stability And Socio-Economic Development In Post-Conflict Libya., Abdulmajid H. Mohamed Jan 2017

E-Government As A Tool For Stability And Socio-Economic Development In Post-Conflict Libya., Abdulmajid H. Mohamed

Faculty and Research Publications

Usually, great challenges lie ahead of any post-conflict government, especially in states that have historically been under dictatorship, like Libya. It has been six years since the violent regime change that took place in Libya in 2011, yet no signs of improvement is foreseen in public service delivery and constructive citizen participation in influencing national policy formation and evaluation. In fact, the situation of public services has been worsened due to the absence of political and executive power from a strong, united government. The resulting widespread of collective frustration and political uncertainty has become a catalyst for a more defective …


Designing An Online Civic Engagement Platform: Balancing "More" Vs. "Better" Participation In Complex Public Policymaking, Cynthia R. Farina, Dmitry Epstein, Josiah Heidt, Mary J. Newhart Mar 2014

Designing An Online Civic Engagement Platform: Balancing "More" Vs. "Better" Participation In Complex Public Policymaking, Cynthia R. Farina, Dmitry Epstein, Josiah Heidt, Mary J. Newhart

Cornell Law Faculty Publications

A new form of online citizen participation in government decisionmaking has arisen in the United States (U.S.) under the Obama Administration. “Civic Participation 2.0” attempts to use Web 2.0 information and communication technologies to enable wider civic participation in government policymaking, based on three pillars of open government: transparency, participation, and collaboration. Thus far, the Administration has modeled Civic Participation 2.0 almost exclusively on a universalist/populist Web 2.0 philosophy of participation. In this model, content is created by users, who are enabled to shape the discussion and assess the value of contributions with little information or guidance from government decisionmakers. …


Regulationroom: Field-Testing An Online Public Participation Platform During Usa Agency Rulemakings, Cynthia R. Farina, Josiah Heidt, Mary J. Newhart, Joan-Josep Vallbé, Cornell Erulemaking Initiative Jun 2012

Regulationroom: Field-Testing An Online Public Participation Platform During Usa Agency Rulemakings, Cynthia R. Farina, Josiah Heidt, Mary J. Newhart, Joan-Josep Vallbé, Cornell Erulemaking Initiative

Cornell e-Rulemaking Initiative Publications

Rulemaking is one of the U.S. government's most important policymaking methods. Although broad transparency and participation rights are part of its legal structure, significant barriers prevent effective engagement by many groups of interested citizens. RegulationRoom, an experimental open-government partnership between academic researchers and government agencies, is a socio-technical participation system that uses multiple methods to alert and effectively engage new voices in rulemaking. Initial results give cause for optimism but also caution that successful use of new technologies to increase participation in complex government policy decisions is more difficult and resource-intensive than many proponents expect.


Editors' Introduction - 21st Century Public Management: Environmentalism And E-Government, Andrew I.E. Ewoh, Tony Carrizales Oct 2010

Editors' Introduction - 21st Century Public Management: Environmentalism And E-Government, Andrew I.E. Ewoh, Tony Carrizales

Faculty and Research Publications

The Journal of Public Management and Social Policy, in completing its sixteenth volume, looks to continue bringing together a collection of articles and research that review polices and cases underscoring the area of public management and social policy throughout the United States and around the world. This issue’s contributors provide contemporary analyses of public management and social policies in areas ranging from the fiscal benefits of developing "green" buildings to the organizational life cycle of environmental justice groups. Topics covered in this issue also include the areas of e-government and public contracting. Overall, the issue brings together four general articles …


Hot Topic: Local Government Electronic Technology Act Of 2009, Josh Jones Jun 2009

Hot Topic: Local Government Electronic Technology Act Of 2009, Josh Jones

MTAS Publications: Hot Topics

This act requires local governments to file a plan with the office of the Comptroller of the Treasury before implementing any new electronic technology with a financial component.


Managing Stakeholders During It-Enabled Organizational Transformation: A Case Study Of E-Government In South Korea, Hyun Jeong Kim, Gary Pan, Shan Ling Pan Apr 2007

Managing Stakeholders During It-Enabled Organizational Transformation: A Case Study Of E-Government In South Korea, Hyun Jeong Kim, Gary Pan, Shan Ling Pan

Research Collection School Of Accountancy

The implementation of e-government is a burgeoning phenomenon across the globe. It improves and enhances the infrastructures and services provided to the citizens. However, a review of the IS literature reveals that research on the implementation of e-government is rather limited, which could be due to the general misconception of the public sectors as rigid and risk-averse establishments. The shortage of studies on e-government’s implementation presents a knowledge gap that needs to be plugged. This gap is significantly amplified by the increasing number of e-government initiatives being implemented by governments in recent years. This paper describes and analyzes South Korea’s …