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Full-Text Articles in Social and Behavioral Sciences
Facebook Usage By Small-Town Governments: A Multi-Case Study In Southwestern Virginia, Adam Luke Tolbert
Facebook Usage By Small-Town Governments: A Multi-Case Study In Southwestern Virginia, Adam Luke Tolbert
Doctoral Dissertations and Projects
The purpose of this mixed methods multi-case study is to analyze (1) how small-town governments are using the Facebook social media platform to serve residents; (2) the results that are experienced by the small-town governments and residents in the town’s use of Facebook; and (3) the factors that influence the small-town governments to use Facebook to serve residents. The setting for the study is three small-town governments (Abingdon, Lebanon, and Marion) located in Southwestern Virginia. The theoretical framework guiding this study is the T3 Framework for Innovation by Dr. Sonny Magana. This theoretical framework, originally created to assess the use …