Social and Behavioral Sciences Commons^™

Let’S Talk About Trust: Exploring The Importance Of Communication In Building And Maintaining Public Trust In Local Government, Amanda M. Cantlin

West Chester University Doctoral Projects

In the decades leading up to the 1960s, the majority of citizens trusted the government to do what was right. But as the country advanced toward 1970, this idyllic state transformed suddenly and unexpectedly. The decline of trust that has characterized decades ever since is of concern because there are some troubling consequences of public distrust. These impacts include disobedience, obstinance, disrespect, and selfishness. Some fear that incessant distrust threatens to erode the democratic principles on which this nation is founded. This study considers whether the way in which citizens and local public officials communicate impacts the level of public …