Social and Behavioral Sciences Commons^™

Co-Opting Alliance With Efficient Grease Theory: An Observational Descriptive Study Of Corruption And Trust Nexus In Political Institutions In West Africa, Yarh Komolo

Dissertations and Theses

This dissertation presents an analysis of the impact of corruption as related to trust in political institutions in select West African nations. Corruption and some of its implicative hues are highlighted, considering such practice is generally an entrenched part of Africa in its economic, political, social, and cultural fabric and lifeline. In respect to the specific region of interest, robust Afrobarometer observational surveys convey data covering 14 of the 16 countries that comprise West Africa, with the exclusion of Guinea-Bissau and Mauritania which lack survey data. The study covers a seven-year period that runs from 2014 to 2021, excluding 2016 …

Measuring Citizens’ Acceptance And Usage Of E-Government Services: Applying The Technology Acceptance Model (Tam) In Egypt, Rana Khamis

Theses and Dissertations

The significance of public services delivery has been realized by all governments worldwide. An overarching tool to enhance government productivity and enabling citizen-centric public services, especially in developed countries, has proven to be the electronic government (e-Government).

While many scholars focused on the supply side of e-government, few researches studied e-government adoption from the citizens’ perspective. To contribute to filling this research gap, this study aimed at measuring the perceptions of citizens towards the adoption of e-government services in Egypt. Using Technology Acceptance Model (TAM), the main objective of this research was gaining a better understanding of the factors affecting …

Let’S Talk About Trust: Exploring The Importance Of Communication In Building And Maintaining Public Trust In Local Government, Amanda M. Cantlin

West Chester University Doctoral Projects

In the decades leading up to the 1960s, the majority of citizens trusted the government to do what was right. But as the country advanced toward 1970, this idyllic state transformed suddenly and unexpectedly. The decline of trust that has characterized decades ever since is of concern because there are some troubling consequences of public distrust. These impacts include disobedience, obstinance, disrespect, and selfishness. Some fear that incessant distrust threatens to erode the democratic principles on which this nation is founded. This study considers whether the way in which citizens and local public officials communicate impacts the level of public …

What Happens When Cross-Sector Partnerships Are Mandated? Analyzing Trust Through A Transaction Cost Approach, Vanessa Hubbard Rastberger Dr

Theses and Dissertations

Cross-sector partnerships that combine the perspectives and needs of public, private, and nonprofit sectors have been used to address public policy challenges. Research has shown that trust and reputation among partners play an important role in the performance of partnerships. Trust has been positively associated with the reduction of transaction costs of partnerships, and therefore, this study used a Transaction Cost Economics (TCE) approach as the theoretical framework.

Some partnerships are volitional while others are the results of legal or other mandates. Does this volitional or non-volitional (mandated) status affect how collaboration is perceived? For instance, will collaboration and trust …

Accomplished Education Leaders' Perspectives On Competition, Capacity, Trust, And Quality, Robert Lee Williams

Walden Dissertations and Doctoral Studies

From 2017 to 2019, the primary strategy to improve public schools in the U.S. was increasing competition through the expansion of charter schools and the promotion of vouchers to send public school students to private schools. The problem this presented was that key education leaders had not provided adequate input and feedback into this strategy. The purpose of this qualitative study was to gather the perspectives of accomplished education leaders on how Tiebout's theory of competition and the concept of the Ontario K-12 School Effectiveness Framework impacted quality, trust, and capacity. Data were collected using semistructured interviews with a purposeful …

Community Trust Building And The Elgin Police, Frank Trost

All Capstone Projects

This study focused on police and community trust and how it may be affected by one’s sense of community. The idea of sense of community has been compared to school spirit. There has been little research that examines if sense of community influences trust in their police. A quantitative study was conducted utilizing an online survey. The location was the city of Elgin, Illinois. Its purpose was to determine what level of sense of community the respondents had and what level of trust they had in the police overall and the Elgin police specifically. The study resulted in 637 respondents …

Public Support For Social Welfare Policies: A Cross-National Examination, Andrew Lee Morelock

Doctoral Dissertations

What explains public support for social welfare policies? The extant literature on this topic suggests that people’s attitudes are mainly a reflection of their political ideology and economic self-interest. However, this explanation fails to recognize the role that the public sector plays in influencing individuals’ social welfare policy preferences. The literature, with few exceptions, also does not thoroughly acknowledge how national context alters people’s attitudes. Data from 23 national samples in Europe, North America, Eastern Asia, and Oceania taken from the 2006 ISSP are examined using multilevel regression. The dependent variable is a measure of individual’s views of governmental responsibility, …

Service Satisfaction, Competence And Caring: Examining The Influence Of Experience With The Public Bureaucracy On Citizen Attitudes Of Trust In Government, Lauren Kriston Harding

Doctoral Dissertations

Examining the relationship among government performance, service satisfaction and trust in government advocated by the New Public Management, this research contributes to a better understanding of the performance-trust hypothesis and its assumptions. This study evaluates the satisfaction link of the performance-trust hypothesis, investigating influences on service satisfaction and how these translate into trust. In particular, two implicit assumptions of the performance-trust hypothesis are explored. First, citizen experience with public services is examined as a measure of specific support for government. Second, the role of citizen interactions with the bureaucracy is assessed, specifically identifying the influence of citizen attitudes toward public …