Social and Behavioral Sciences Commons^™

Private Sector’S Perceptions And Adoption Of The E-Invoicing System In Egypt, Riham Mohamed Soliman

Theses and Dissertations

This study explores the private sector’s perceptions and adoption of the mandated e-invoicing system, a key component of Egypt’s digital tax system. Twenty-three qualitative semi-structured interviews with the private sector to answer the research question: How does the private sector perceive the mandatory e-invoicing system adopted by the Egyptian government? Furthermore, the study explored the perceived impact of the Unified Theory of Acceptance and Use of Technology (UTAUT)’s four aspects on the private sector’s perceptions and adoption of the system, including performance expectancy, effort expectancy, social influence, and facilitating conditions. The study’s findings show that all respondents confirmed the four …

Human Resource Professionals’ Perceptions Of Employee Recruitment And Retention Using Linking Total Compensation To Performance Theory, Roshanda Tipton Smiley

Walden Dissertations and Doctoral Studies

Public sector employers experience challenges with recruiting and retaining qualified candidates. The expectations of employees in today’s market challenge traditional methods and practices of the conventional workplace and provide an opportunity for innovation. In this qualitative study, the lived experiences of seven public sector human resource professionals (HRPs) in employee recruitment and retention were explored using Weldon’s linking total compensation to performance theory to frame the study. Data were collected from open ended, semi structured interviews with seven public sector HRPs. The collected data were thematically coded, resulting in the emergent themes of organizational culture, COVID-19 pandemic, work environment, recognition, …

Let’S Talk About Trust: Exploring The Importance Of Communication In Building And Maintaining Public Trust In Local Government, Amanda M. Cantlin

West Chester University Doctoral Projects

In the decades leading up to the 1960s, the majority of citizens trusted the government to do what was right. But as the country advanced toward 1970, this idyllic state transformed suddenly and unexpectedly. The decline of trust that has characterized decades ever since is of concern because there are some troubling consequences of public distrust. These impacts include disobedience, obstinance, disrespect, and selfishness. Some fear that incessant distrust threatens to erode the democratic principles on which this nation is founded. This study considers whether the way in which citizens and local public officials communicate impacts the level of public …

Examining Nigerian Immigrant Perceptions Regarding U.S. Government Settlement Support Programs, Ifeoma C. Ana

Walden Dissertations and Doctoral Studies

Globalization increases international mobility, causing people to migrate for various reasons. The critical problem of migration is integrating migrants into their host communities. Nigerian immigrants are the most educated African immigrants to the United States, yet they struggle with integration barriers. Notwithstanding the extensive literature on why Nigerians emigrated and the challenges they face after immigration, no research existed on the impact of U.S. government policies and programs on integrating Nigerian immigrants into society. This narrative study explored Nigerian immigrants' perceptions regarding the impact of the U.S. government settlement and support programs on their integration into American society. The conceptual …

Servant Leadership And Conflict Adaptivity In Local Government Leaders, June F. Mighty

Electronic Theses and Dissertations

Government organizations’ focus on public service provides a fertile ground for conflict due to competing interests and goals. Conflicts exist and persist because of workplace pressures such as unstable political climates, budget restrictions, technological advances, a diverse workforce, disruptive change, and organizational transformation. Although typically risk-averse, these organizations need flexible and adaptive leaders who exhibit the appropriate behaviors in the best interests of the organization and the community. Servant-leaders seem likely to demonstrate conflict adaptivity due to their focus on serving the needs of followers and other stakeholders, which may require different conflict styles at different times and in different …

Effects Of Latino Inequity In The Illinois State Government: An Analysis Through The Polarities Of Democracy, Rebecca Sanchez

Walden Dissertations and Doctoral Studies

AbstractHispanics in Illinois make up 17.5 % of the population yet are disproportionately represented in state government, composing only 6.5 % of the workforce. Unequal representation deprives ethnic and underserved groups of participating in program and policy decisions that provide communities opportunities. Hispanic leaders have expressed their concerns and dissatisfaction to state legislators and actively requested equity in the state’s workforce. However, there were no studies that examined the perceptions of Hispanic community leaders in Illinois regarding solutions to address this disparity. To address this gap, a qualitative study using Benet’s polarities of democracy as the theoretical framework was conducted. …

Role Of Municipal Governance In Stabilizing Mature Inner Suburbs: A Study Of Five St. Louis Municipalities 1970-2015, Napoleon Williams Iii

Dissertations

This study explores the role of municipal governance in municipal-level stabilization of inner suburbs in St. Louis County, Missouri. The data, from 1970 to 2015, include a robust collection of official government archives collected from five municipalities in St. Louis County, historical documents, city-state-national statistical data, and related materials. Interviews of 25 stakeholders were conducted and data were analyzed based on the community power structure framework.

I outline five mature St. Louis inner suburbs’ evolution in municipal-level conditions from 1970 to 2015, and I detail the role each suburbs’ municipal governance played in the evolution of municipal-level conditions. I conclude, …

Crisis Communication And Executive Leadership: Ethical Shortcomings In Government, Daniel Davidoff

School of Professional Studies

This research thesis project is an analysis of how and why governments fail in their attempts at crisis communication. The hypotheses tested are: there exists a negative correlation between unethical leadership and successful crisis communication practices. And governments are more likely to experience these failures due to ethical disconnects in modern politics. Research includes a review of relevant academic literature regarding crisis communication theory, as well as the ethical framework that can be applied to that theory. Cases considered are Hurricane Katrina, the choking death of Eric Garner, and the COVID-19 global pandemic. The research project concludes with a recommendation …

Public Policy Response To Violence: Case Study Of Boko Haram Insurgency In Nigeria, Emmanuel Baba Mamman

Walden Dissertations and Doctoral Studies

The violence of the Boko Haram insurgency in Nigeria has generated an increased need for public policy responses. Nigerian authorities and community stakeholders have attempted myriad responses to the challenges created by Boko Haram. However, there is a poor understanding of policy frameworks for handling the Boko Haram violence on the immediate, medium-term, and long-term dimensions. The purpose of this qualitative case study was to improve the understanding of the public policy measures that may help to address the Boko Haram challenge. John Burton's theory of human needs provided a theoretical foundation for the study. Purposive sampling technique was used, …

Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel

Walden Dissertations and Doctoral Studies

The purpose of this qualitative case study was to investigate and deepen the understanding of employee engagement in the multigenerational workforce of a federal agency. Organizational culture in combination with the dispersion of staff across multiple generations presented the opportunity to inform the case study through scientific management theory and the theory of generations as well as concepts regarding organizational change, employee satisfaction, and organizational leadership. Research questions involved investigating factors influencing the reduction in employee satisfaction and engagement, the impact of generational differences, and the role leadership plays in altering employee engagement. Survey questions were developed based on 4 …

Religious Tolerance And Government Collaboration With Faith-Based Organizations, Sheree Rose Nelson

Walden Dissertations and Doctoral Studies

Collaboration between faith-based organizations and local governments provides an opportunity for projects to be fulfilled when budgets fall short of meeting all of a community's demands. Concerns arise, however, regarding the working relationships of government entities and faith-based organizations, when cosponsoring organizations include participants of various belief systems. The purpose of this case study was to explore participants' perceptions of toleration levels regarding their spiritual beliefs while working within a collaborative setting of mixed faiths. The conceptual framework consisted of Gajda's collaboration theory that states that collaboration is an imperative; is known by many names; is a journey, not a …

Factors Influencing The Likelihood Of Women Winning Elections, Natalie Browning

Williams Honors College, Honors Research Projects

This study analyzes variables that increase the likelihood of women winning an election for the United States Congress spanning from 1970 to 2020. This study analyzes the relationship between how liberal the United States is and the likelihood of women winning elections. A dependent relationship was found between the level of liberalism rising in the US and women winning elections. Some of this study is also used to analyze a possible relationship between women being more likely to win open seats or those with incumbents seeking reelection. A possible relationship was found between those two variables, but it was decided …

E-Government And Civic Engagement In San Diego County, Marcos A. Ybarra

Electronic Theses, Projects, and Dissertations

Due to technological advances, local city governments are relying heavily on websites and the Internet to connect with citizens. This project will discuss the relationship between e-government and civic engagement in San Diego county and its effectiveness. E-government is defined as the delivery of a city government’s information and services to its citizens through its website. Civic engagement involves active participation from the citizens and is defined as the interaction between the city government and its citizens. This project will analyze the 18 city websites of San Diego county to determine the effectiveness of each city’s website in providing e-government …

Spiritual Well-Being, Intelligence, And Job Satisfaction Among U.S. Federal Employees, Jesse Earl Moore

Walden Dissertations and Doctoral Studies

Until a slight 1% increase in FY2015, job satisfaction within the United States federal government had decreased between 2010 and 2014. However, even with the slight increase, the job satisfaction level was low which presents a cause for concern for federal government agencies. A growing body of research has indicated that employees are looking for ways to express their spiritual essence in the workplace. Research in this area has suggested that when organizations allow their employees to exercise their spiritual essence in the workplace it not only increases job satisfaction for the employee but also increases job performance. This study …

The Determinants Of Traffic Citation Revenues On Florida's Clerks Of Court And Comptrollers, Corey A. Hamilton

Walden Dissertations and Doctoral Studies

In the wake of budgetary restraints, many local government organizations are examining existing sources of revenue to exhaust available streams without increasing constituents' financial burden. Some of these revenue streams include nontraditional sources, such as traffic citations, yet little research has explored the implications of revenue generated from fines from traffic citations. Using the theory of resource dependence as the foundation, the purpose of this study was to explore the relationship between the estimated population of the county, the unemployment rate of the county, and the personal income per capita against the number of traffic citations issued and the Florida …

Nonprofits, Governance Arrangements, And Outcomes For Society In Brazil, Marcelo Marchesini Da Costa

Legacy Theses & Dissertations (2009 - 2024)

This dissertation analyzes the contribution of nonprofit organizations to society. The main goal is to discuss through which conditions nonprofits present beneficial results to society, exploring mainly the alternatives of collaboration with the government or a more autonomous action. Using data from Brazil, the first essay discusses nonprofit location. Despite great regional variation, the previous density of nonprofits existing in a municipality has a stronger positive effect that is larger than the effects of social needs or resources available in explaining why new nonprofits choose to locate in certain sites. The second essay analyzes the effect of nonprofits on the …

Transformational Leadership In The Public Sector, Glenda Bumgarner

Walden Dissertations and Doctoral Studies

Senior leaders in state government public sector agencies must manage employee performance to ensure quality services to the citizens they serve. Limited academic research exists to study the barriers that these leaders acknowledge as deterrents to managing employee performance. The purpose of this qualitative study was to understand the reasons that public sector leaders at the Ohio Department of Transportation (ODOT) were challenged to manage employee performance and explore the role of transformational leadership. The ODOT was selected for this research because two prior worker surveys conducted by the agency revealed that employee performance accountability was an issue of concern. …

The Modern Administrative State: Why We Have ‘Big Government’ And How To Run And Reform Bureaucratic Organizations, Sean Y. Sakaguchi

CMC Senior Theses

This work asserts that bureaucratic organization is not only an inevitable part of the modern administrative state, but that a high quality bureaucracy within a strongly empowered executive branch is an ideal mechanism for running government in the modern era. Beginning with a philosophical inquiry into the purpose of American government as we understand it today, this paper responds to criticisms of the role of expanded government and develops a framework for evaluating the quality of differing government structures. Following an evaluation of the current debate surrounding bureaucracies (from both proponents and critics), this thesis outlines the lessons and principles …

Interpreting, Stephanie Jo Kent

Doctoral Dissertations

What do community interpreting for the Deaf in western societies, conference interpreting for the European Parliament, and language brokering in international management have in common? Academic research and professional training have historically emphasized the linguistic and cognitive challenges of interpreting, neglecting or ignoring the social aspects that structure communication. All forms of interpreting are inherently social; they involve relationships among at least three people and two languages. The contexts explored here, American Sign Language/English interpreting and spoken language interpreting within the European Parliament, show that simultaneous interpreting involves attitudes, norms and values about intercultural communication that overemphasize information and discount …

Integrated Casino Resort Plan In Korea: The Perception Of Korean Government Representatives, Donghwa Lee

UNLV Theses, Dissertations, Professional Papers, and Capstones

The Asian casino market has been rapidly expanding in recent years as evidenced by the success of recently built integrated resorts (IR) in Macau. In light of the successes in Macau, the Korean government has decided to allow an IR to be built near the Incheon International Airport in Korea. The airport, with its great number of transient passengers, provides ample potential customers for the proposed IR. Combining the two factors of Asian casino market growth, and the high number of potential customers, the Incheon IR has a great chance for success.

The Korean government entertained bids from two different …

Leading Ladies: Women In Southern Politics, Jennifer Leaphart

Senior Theses

The following paper presents the issues contributing to the lack of female representation in southern states. Throughout the work, the South is defined as the former eleven states of the Confederacy. Using statistical data from reputable centers and government organizations, personal interviews, and incorporating previous national research on women and politics, findings show that women face unique factors when considering to run for office and even winning political office. The South’s social and political culture, state legislature structure, and lack of state recruitment organizations and PACs specifically for female candidates all compound together to strengthen the probability that women in …

County Government Structure And Expenditure, Dovlet H. Babajanov

All Graduate Theses, Dissertations, and Other Capstone Projects

This research inquired into whether government structure has any influence on expenditure. On the national sample of U.S. county governments several hypotheses were tested. To estimate the influence of structure on expenditure, a linear regression analysis was used. The findings suggest that government structure does have an impact on agencies' expenditure levels. Specifically, findings indicate that traditional Commission structure tends to spend the least, followed by Commission-mayor and the most expensive being Commission-manager.

Service Satisfaction, Competence And Caring: Examining The Influence Of Experience With The Public Bureaucracy On Citizen Attitudes Of Trust In Government, Lauren Kriston Harding

Doctoral Dissertations

Examining the relationship among government performance, service satisfaction and trust in government advocated by the New Public Management, this research contributes to a better understanding of the performance-trust hypothesis and its assumptions. This study evaluates the satisfaction link of the performance-trust hypothesis, investigating influences on service satisfaction and how these translate into trust. In particular, two implicit assumptions of the performance-trust hypothesis are explored. First, citizen experience with public services is examined as a measure of specific support for government. Second, the role of citizen interactions with the bureaucracy is assessed, specifically identifying the influence of citizen attitudes toward public …

Small Groups And Political Influence: A Case Study, Rhonda Q. Hayes

Graduate Theses and Dissertations

In early civics lessons Americans are taught that theirs is a system of participatory government, that one person's vote does have meaning, and that by making views known to representatives they will be acted upon. They are taught about the governmental process, the steps involved in legislation, the function of the judicial and executive branches, and the means of political participation. Seemingly, they are given a working knowledge of government in action. What they are not made aware of during these lessons is that there are systems within the system and certain unwritten rules which must be followed in order …