Social and Behavioral Sciences Commons^™

Improving Racial Diversity In The Americorps Saint Louis Emergency Response Team (Ert), Michael Mclemore

Walden Dissertations and Doctoral Studies

There is currently a significant lack of racial diversity in the fields of environmental conservation and emergency management. The purpose of this qualitative study was to identify sustainable recommendations to address the lack of racial diversity amongst members of the AmeriCorps Saint Louis Emergency Response Team (ERT). Trend analysis of the racial makeup of past ERT memberships identified a far less diverse ERT in its earlier cohorts, while illustrating improved racial diversity over the past 10 years. As a result of interviews with ERT administrators, alumni, team leaders, and current members recommendations were identified that aim to sustainably increase African …

Racial Equity, Diversity, And Inclusion Workplace Competencies At A Washington State Agency, Yolanda Denise Geolingo

Walden Dissertations and Doctoral Studies

This qualitative project provided a content analysis of secondary data to develop and implement racial equity, diversity, and inclusion workplace competencies for a White-led Washington State government organization. This organization sought to work towards racial equity at its center, based on Governor Jay Inslee's mandate. Consequently, leaders have redesigned systems and cultures using a racial equity lens to understand the concept better. Understanding racism helps to bridge a gap in the literature on how personal and professional beliefs play a significant role in institutional racism and its operation within their organization. The critical race theory informed leaders on how policy, …

Diversity And Inclusion In The Workplace; Benefits, Challenges And Strategies For Success, Margaret Leone

School of Professional Studies

In this case study I have explored the topic of diversity and inclusion in the workplace and learned how it can transform a business. When D&I is a serious business strategy supported by senior management it can help recruit and retain top talent, increase profits, and unleash creativity among other benefits. It is important to have leadership that is inclusive so they can set the tone for their staff

This case study evaluates the D&I culture at The Children’s Study Home (CHS) and explores best practices for improvement. CHS is a non-profit human service agency in Western MA, that’s mission …

Recruitment Strategies For A Sustainable Pipeline Of African American College Graduates As Civil Servants, Owen Wilbert Muldrow, Jr.

Walden Dissertations and Doctoral Studies

Government leaders have not been successful in their strategies for developing a pipeline of African American college students to address the absence of African American representation in civil service management positions. Increasing African American representation among civil service personnel may produce a government workforce that reflects American society, which may promote equitable and responsive solutions in serving public interests. The purpose of this qualitative modified Delphi study was to build consensus among a nationwide expert panel of government-affiliated talent managers as to strategies for creating a sustainable civil service pipeline of annual graduating classes of African American collegians. The research …

Hidden Hurdles: An Exploration Of Possible Barriers Women Encounter When Pursuing A Career As An Operational Firefighter In Ontario, Lydia Wilcox

MPA Major Research Papers

The focus of this research paper was to explore the possible barriers women may encounter when pursuing a career as an operational firefighter in Ontario. Primary research was used to analyze empirical data collected through an on-line survey while guided by literature on concepts related to human resources best practices. Secondary research on bona fide occupational requirements (BFORs) and physical abilities testing used for firefighter candidates was also explored to investigate the validity of candidate physical testing being used in Ontario. The research in this paper showed that fire services were inconsistent when using HR best practices while hiring firefighting …

The Effect Of Cultural Awareness Training On Staff In Intergovernmental Service Agreement Facilities, Steven Alan Coffman

Walden Dissertations and Doctoral Studies

No system-wide diversity training exists at Immigration and Customs Enforcement Intergovernmental Service Agreement (IGSA) facilities. This study was conducted to determine if diversity training has a short-term effect on cultural awareness of staff in these facilities in the midwestern United States. This information is important to administrations in IGSA facilities when deciding to include diversity training in the annual required training of staff, as the efficacy and relevance have been unknowns. The theoretical foundation of this study is Smircich's organizational culture theory. A nonequivalent control group research design was utilized to collect survey data from 48 participants at 2 midwestern …

Generational Age Differences And Employee Motivation In The Public Sector, Peter C. Akwuole

Walden Dissertations and Doctoral Studies

Motivation is rarely used as a diversity management strategy, and as a result, little academic research explores the relationship between generational age differences and motivation in public sector management. Using Deci's intrinsic and extrinsic motivation theory as the foundation, the purpose of this correlational design study was to evaluate the relationship between generational age differences and employee motivation in a Maryland government agency. Data were collected through an online survey using the Work Preference Inventory from 35 of the agency's 5585 employees, born between 1946 and 2000. Data were analyzed using one-way analysis of variance with post-hoc tests to assess …

Social Disorganization Theory: The Role Of Diversity In New Jersey's Hate Crimes, Dana Maria Ciobanu

Walden Dissertations and Doctoral Studies

The reported number of hate crimes in New Jersey continues to remain high despite the enforcement of laws against perpetrators. The purpose of this correlational panel study was to test Shaw & McKay's theory of social disorganization by examining the relationship between demographic diversity and hate crime rates. This study focused on analyzing the relationship between the level of diversity, residential mobility, unemployment, family disruption, proximity to urban areas, and population density in all 21 New Jersey counties and hate crime rates. The existing data of Federal Bureau of Investigations' hate crime rates and the U.S. Census Bureau's demographic diversity, …

A Study In Diversity Management Of Local Governments In: Mecklenburg County, Nc; City Of Atlanta; Cobb County; Fulton County; Dekalb County And Gwinnett County, Joyce Yung

Master of Public Administration Practicums

This paper studies different diversity training programs and diversity policies employed in managing an increasingly diverse workforce of six jurisdictions that are comparable in size and in diversity. It asked what level of support do these public administrators receive from the leadership team in promoting diversity and inclusion and how do they evaluate and measure the diversity programs’ performance? What are the challenges of public administrators in establishing and cultivating an equitable and supportive diverse workforce that is reflective of the diverse public that they serve? This paper also examines how well the employee demographic representing the public of each …

Determinants Of Turnover Intent In Higher Education: The Case Of International And U.S. Faculty, Jaehee Park

Theses and Dissertations

In spite of the increase in the number of the international academic workforce and their potential benefits, international status has been relatively under-studied in Public Management and Higher Education literature in comparison with studies of age, gender, and race. Given these realities, the present study identifies characteristics of internal and external variables that influence international and U.S. faculty turnover intentions in a large public South Eastern research university.

To understand the variations in short-term and long-term turnover levels while controlling for various demographic, structural, and external variables, eight Ordinary Least Square (OLS) regression analysis were performed using turnover intentions as …

Racism Vs. Social Capital: A Case Study Of Two Majority Black Communities, Bruce W. Strouble

Walden Dissertations and Doctoral Studies

Several researchers have identified social capital as a means to improve the social sustainability of communities. While there have been many studies investigating the benefits of social capital in homogeneous White communities, few have examined it in Black homogeneous communities. Also, there has been limited research on the influence of racism on social capital in African American communities. In this dissertation a comparative case study was used within a critical race theory framework. The purpose was to explore the role of racial oppression in shaping social capital in majority African American communities. Data were collected from 2 majority Black communities …

Interpreting, Stephanie Jo Kent

Doctoral Dissertations

What do community interpreting for the Deaf in western societies, conference interpreting for the European Parliament, and language brokering in international management have in common? Academic research and professional training have historically emphasized the linguistic and cognitive challenges of interpreting, neglecting or ignoring the social aspects that structure communication. All forms of interpreting are inherently social; they involve relationships among at least three people and two languages. The contexts explored here, American Sign Language/English interpreting and spoken language interpreting within the European Parliament, show that simultaneous interpreting involves attitudes, norms and values about intercultural communication that overemphasize information and discount …

Visible Minorities: What Individual Characteristics Determine Electoral Success In Municipal Councils In The Greater Toronto Area?, Guhad Hersi

MPA Major Research Papers

This paper examines the extent to which individual characteristics contribute to electoral success in the municipal context with a particular focus on visible minority (VM) candidates in the Greater Toronto Area (GTA). It uses a cross-sectional study approach to test four hypotheses: if the VM candidate was born in Canada, he/she is more likely to have electoral success; if the VM candidate has previous political experience, he/she is more likely to be elected to a municipal council; if the VM candidate has a political mentor, he/she is more likely to have electoral success; and if the VM candidate runs for …

Whites And The Active Representation Of Racial Minority Interests, Maykao Y. Hang

School of Business Student Theses and Dissertations

This study explored personal and organizational factors that contribute to White public administrators actively representing the interests of racial minority minorities. Data collection comprised of 15 semi-structured interviews. The average age was 54, and the length of service was 3-33 years. Subjects were asked about their personal background, what it means to be White, and work experiences in local county government.

Personal factors found were racial consciousness, major life events, and significant relationships with people of color. Organizational factors included a diverse and inclusive work environment, bureaucracy, legal and compliance issues, and supervisor support. Findings included that Whites did not …

The State Of Representation And Segregation Among African American Women At The U.S. Department Of Commerce: An Examination Of The Intersection Of Strategic Planning With Race And Gender, Sesha Joi Moon

School of Public Service Theses & Dissertations

The intent of this dissertation is to examine the state of representation and segregation among African American women across the workforce at the United States Department of Commerce. This study employs a triangulated research design to examine the relationship between elements of strategic planning and the employment patterns of African American women. This study's qualitative analysis includes a content analysis of 13 agency-specific strategic documents published between FY 1994 through FY 2010. This data is supplemented with a longitudinal trend analysis of personnel data for fulltime, permanent employees retrieved from the National Finance Center for the same time period. The …

Diversity, Networks And Performance: An Empirical Analysis Of Metropolitan Planning Organizations In The United States, Yujin Choi

Public Administration - Dissertations

Achieving network performance is a vital goal in response to the increase of inter-organizational networks public organizations involve. The primary aim of this research is to examine the factors that predict performance in public management networks by disentangling the idea that collaboration requires both diversity and unity. Drawing upon diversity theories, social capital theory and management literature as theoretical lenses, this dissertation serves to investigate the following questions:

1. What is the collaborative decision-making process in inter-organizational networks?

2. How does social capital mediate the relationship between network member diversity and performance?

3. How does network management strategy moderate the …

Workforce Diversity Management In Ontario Municipalities, Jennifer Lajoie

MPA Major Research Papers

This paper examines why some municipalities have implemented workforce diversity management plans and policies, while others have not. A case study analysis of nine mid-sized Ontario municipalities – Chatham-Kent, Sudbury, Guelph, Kitchener, Lambton, London, St. Catharines, Thunder Bay, and Windsor – was conducted. The findings reveal that common patterns for the existence of workforce diversity management policies include: a wake-up call that helps trigger change; the creation of organizational buy-in; the existence of a champion for diversity; and a consideration of local environmental forces.

The Role Of Medical Training Background In Patient Satisfaction, Mariam Zia Qureshi

All Graduate Theses, Dissertations, and Other Capstone Projects

The number of international medical graduates (IMG) is increasing and their ability to satisfy patients has never been studied. The purpose of this study is to examine if there is a difference between the patient satisfaction scores of US medical graduates (USMGs) and IMGs. This is a retrospective study in which 2627 returned patient experience surveys of 55 physicians working in Medical Practice in South Western Mayo Health System were evaluated. These surveys were returned from August 2009 to August 2010. An independent t-test and t-inverse test was conducted with significance level of 0.05. The results of t-test lead to …

Municipal Voter Turn-Out In Ontario: An Analysis Of Community Theories And Their Application To A Prescription For Higher Voter Turn-Out In Municipal Elections, Stephen Chait

MPA Major Research Papers

This paper examines voter turnout as a proxy for civic engagement by applying the analytical lenses of Robert Putnam’s social capital theory and Richard Florida’s creative capital theory to test critical assumptions regarding the impact of size (population), diversity (immigration), creativity (education and employment), and mobility (length of residency) on voter turnout. A sample of 30 Ontario urban municipalities was analyzed based on data from the 2006 Census. The findings reveal that there is a negative correlation between voter turnout and population size and density; a negative correlation between voter turnout and non-official mother tongue and immigrant status; a negative …

Coping With Diversity: Municipal Actions In Response Of Increased Immigrant Diversity In The Cities Of Hamilton And Markham In Ontario, Erika Hegedues

MPA Major Research Papers

This paper examines the methods for coping with increased diversity and its consequences at the local level based on a literature review, case studies of the selected municipalities – Hamilton and Markham – and interviews with experts from these municipalities. The findings reveal that financial support from both the provincial and federal government is necessary to support the integration of immigrants, especially in large urban areas, in addition to the prioritization of certain policy areas and the municipal development and enhancement of their own services.