Social and Behavioral Sciences Commons^™

Effects Of Covid-19 On Mental Health Workers' Job Satisfaction, Employee Burnout, And Intent To Leave, Colton Jacobs

Doctoral Dissertations and Projects

The COVID-19 disease emerged in December 2019 and created a worldwide pandemic. As the COVID-19 virus spread, healthcare workers faced increased workloads and burnout due to increased stress. With a current abundance of research to better understand how the pandemic affected healthcare workers, minimal research has been conducted to investigate the effects on mental health workers. It is imperative to better understand how the consequences of the pandemic affected mental health workers due to their importance in supporting the mental well-being of our communities. This study focused on how the COVID-19 pandemic influenced job satisfaction, burnout syndrome, and intent to …

Optimism And Spirituality On Burnout In Educators, Mackenzie Coats

Honors Program Projects

Burnout in educators can be attributed to high stress, increased demands, and a lack of resources, leading to high levels of turnover. Personal resources, such as optimism and spirituality, have been shown to individually have a negative correlation with burnout but have not been evaluated jointly to predict burnout in an educational setting. This research determines the relative contribution of optimism and spirituality to the three facets of burnout: emotional exhaustion, depersonalization, and reduced personal accomplishment. An electronic survey consisting of the Maslach Burnout Inventory, the Life Orientation Test-Revised, and the Spirituality at Work Scale was completed by educators of …

Investigating The Association Between Incivility Variability And Burnout At Work, Tamia Eugene

Masters Theses & Specialist Projects

Incivility is a prevalent workplace stressor for many employees in the workplace. Over time, exposure to stressors may lead to increased burnout, which can be costly for organizations. However, variability in uncivil experiences may be more detrimental to employees than chronic exposure to incivility due to the uncertainty associated with it. Using previously collected data from a larger grant, I examined the direct effect of incivility variability on burnout. Specifically, I hypothesized that employees who experienced incivility frequently but sporadically will report more burnout. Furthermore, I hypothesized that a perceived organizational climate that supports civility will moderate the direct effect …

Exploring The Relationship Between Emotional Intelligence And Religiosity And The Experience Of Emotional Labor In Working Women, Jane Naa Koshie Acquah-Bailey

Doctoral Dissertations and Projects

Women serve crucial roles within the home as caregivers and outside the home in the workforce, where they often fill many essential support positions such as service industry workers, teachers, social workers, nurses, and human service workers. In these roles, women must often mitigate the psychosocial issues of those whom they serve, resulting in high emotional labor with subsequent deleterious effects for them. Religiosity and emotional intelligence have been demonstrated to alleviate psychosocial stressors. Current research identified on emotional intelligence and emotional labor in diverse workspaces shows ongoing development. Biblical references to emotional intelligence and religiosity in emotional management highlight …

Gender Differences In Compassion Fatigue And Burnout Among Sheriff's Deputies, Charity Creech

Doctoral Dissertations and Projects

Law enforcement has a long and sordid history with mental health. Recently researchers have begun to dissect the effect of professional and occupational stressors on LEOs. I focused on secondary constructs, compassion fatigue and burnout, that contribute to mental health concerns. Compassion fatigue (CF) and burnout (BO) have been studied most thoroughly in medical settings, but less so in law enforcement settings. While most researchers study law enforcement as a genderless mass, I hypothesized that there is a gender difference in burnout and compassion fatigue levels among Sheriff Deputies (SD). Research aimed to identify how gender differences can contribute to …

Mindfulness Based Interventions To Reduce Burnout And Ptsd Symptoms In Critical Care Nursing, Kelly A. Pellegrino, Libby M. Colley, Carly R. Fazendin, Emma R. Parrotta, Mollie Johnson

Non-Thesis Student Work

Within the medical field, nursing is a career that can be very taxing on both one’s physical and mental wellbeing, especially in regards to critical care. The life-threatening situations and strenuous work that critical care nurses are met with everyday make them especially susceptible to struggling with burnout, compassion fatigue, and PTSD-like symptoms. This not only puts their own safety at risk, but the safety of their patients as well. This raises the question: In critical care nursing, does the utilization of mindfulness based interventions, compared to no intervention, aid in the reduction of nursing burnout and PTSD symptoms? In …

The Relationship Of Workplace Support, Job Control, And Burnout In Nurses, Shannon A. Mccleery

Antioch University Full-Text Dissertations & Theses

Nurses are the most likely group of healthcare workers to develop burnout. Previous research identified supervisory support, job control, and decision-making ability in the workplace as protective factors against burnout. There was a gap in the literature regarding the relationship between burnout in nurses and their experience of support, control, and decision-making during the COVID-19 pandemic. Reducing and preventing burnout in nurses is important due to the nursing shortage and concerns of attrition rates. This quantitative study examined the relationship of emotional support, instrumental support, job control, and decision-making opportunities in the workplace to burnout in hospital-based nurses. Measures used …

Examining The Evidence Base For Burnout, Renzo Bianchi, Irvin Schonfeld

Publications and Research

Burnout has elicited growing interest among occupational health specialists in recent decades. Since 2019, the World Health Organization has characterized burnout as a syndrome resulting from chronic, unmanageable workplace stress. Accordingly, three symptoms define the entity: (i) feelings of energy depletion or exhaustion; (ii) increased mental distance from one’s job or feelings of negativism or cynicism towards one’s job; and (iii) a sense of ineffectiveness and lack of accomplishment. We call into question the definition of burnout embodied in the Maslach Burnout Inventory and incorporated into the ICD-11. We draw stakeholders’ attention to the fact that burnout’s symptoms and etiology …

Examining The Evidence Base For Burnout, Renzo Bianchi, Irvin Sam Schonfeld

Publications and Research

Burnout has elicited growing interest among occupational health specialists in recent decades. Since 2019, the World Health Organization has characterized burnout as a syndrome resulting from chronic, unmanageable workplace stress. According to the ICD-11, three symptoms define the entity: feelings of exhaustion, increased mental distance from one’s job, and a sense of ineffectiveness at work, all of which correspond to the structure of the Maslach Burnout Inventory. The ICD-11 includes burnout among the factors that influence health status. This paper calls into question that conceptualization based on a number of lines of evidence. The evidence includes the following: burnout was …

Burnout, Secondary Traumatic Stress, And Compassion Fatigue: Employees Of Anti-Sex-Trafficking Agencies Who Work Directly With Rescued Sex-Trafficked Women, Andrea Lynn Bassett

Doctoral Dissertations and Projects

This phenomenological study aims to understand the shared experience of employees who work directly with rescued sex-trafficked women at anti-trafficking agencies in the United States. Chapter One details the theoretical contexts, including Maslow’s (1954) hierarchy of needs, Maslach’s (1982) cost of caring: burnout, McCann and Pearlman’s (1990) construct of vicarious traumatization, Rotter’s (1954) social learning theory as it relates to the impact of working with severely traumatized people. The problem statement is explained as the effectiveness of anti-sex trafficking agencies being influenced by the staff who provide care to rescued sex trafficked women, and there is currently little to no …

Examining The Relationship Between Counselor Professional Identity And Burnout, Jessica Gaul

Antioch University Full-Text Dissertations & Theses

This study examines counselor professional identity and burnout for clinical mental health counselors. The population of focus included licensed or license-eligible Clinical Mental Health Counselors, who were post-grad (N=53). Participants then completed the Professional Identity Scale in Counseling - Short Form and the Maslach Burnout Inventory–Human Services Survey. When examining the findings regarding the relationship between Counselor Professional Identity and Burnout for this study, the initial observation revealed the validity and applicability of the MBI-HSS to clinical mental health counselors. Though a relationship between Burnout and Counselor Professional Identity was not identified, relationships between sub-scale items were noteworthy. Implications for …

The Role Of Spiritual Fitness On Burnout And Organizational Commitment In High-Stress Environments, Amy Mcdonald Stevens

Doctoral Dissertations and Projects

This quantitative study examined the relationships between burnout, spiritual fitness, and organizational commitment in National Guard servicemembers. Recent deployments and chronic stressors have resulted in an emergence of mental health concerns, burnout, and turnover intentions in this population. Research has indicated that elements of spirituality address these concerns and suggest that more spiritual individuals are more resilient, less susceptible to burnout, and find positive meaning in work. This study examined these variables using the Maslach Burnout Inventory (Maslach & Jackson, 1981), the Organizational Commitment Scale (Meyer & Allen, 1997), and the SOCOM Spiritual Fitness Scale (Alexander et al., 2020). Correlations …

Importance Of Spending Time In Nature, Peyton M. Daniel

A with Honors Projects

In this honors project, the author explores the benefits of forest schools and forest bathing in education.

A Case Study On Factors Influencing Retention Of Mental Health Clinicians In A New Hampshire Community Mental Health Center, William E. Keating

Antioch University Full-Text Dissertations & Theses

This study examined the perspectives of master-level clinical mental health providers and members of leadership at a Community Mental Health Center (CMHC) in New Hampshire, to understand clinician and leadership perspectives as to why master-level providers choose to continue working at CMHCs. Most prior research on turnover in such organizations has focused on why so many leave their positions, however this study instead focuses on factors related to the decision to stay at a specific CMHC in an urban area of New Hampshire. A single case study method was utilized to focus on masters-level mental health care providers with additional …

Occupational Depression In Italy: Associations With Health, Economic, And Work-Life Characteristics, Renzo Bianchi, Caterina Fiorilli, Giacomo Angelini, Nicoletta Dozio, Carlo Palazzi, Gloria Palazzi, Benedetto Vitiello, Irvin Sam Schonfeld

Publications and Research

Background: The Occupational Depression Inventory (ODI) reflects a new approach to job-related distress centered on work-attributed depressive symptoms. The instrument was developed with reference to the characterization of major depression found in the DSM-5. The ODI has been validated in English, French, and Spanish. This study (a) investigated the psychometric and structural properties of the ODI’s Italian version and (b) inquired into the nomological network of occupational depression. Methods: A convenience sample of 963 employed individuals was recruited in Italy (69.9% female; mean age = 40.433). We notably relied on exploratory structural equation modeling bifactor analysis, common-practice …

A Preliminary Assessment Of Compassion Fatigue In Chimpanzee Caregivers, Mary Lee A. Jensvold

Anthropology and Museum Studies Faculty Scholarship

Compassion fatigue is defined as “traumatization of helpers through their efforts at helping others”. It has negative effects on clinicians including reduced satisfaction with work, fatigue, irritability, dread of going to work, and lack of joy in life. It is correlated with patients’ decreased satisfaction with care. Compassion fatigue occurs in a variety of helping professions including educators, social workers, mental health clinicians, and it also appears in nonhuman animal care workers. This study surveyed caregivers of chimpanzees using the ProQOL-V to assess the prevalence of compassion fatigue among this group. Compassion satisfaction is higher than many other types of …

Teacher Self-Efficacy, Job Satisfaction, And Burnout Amid The Covid-19 Pandemic, Jaimee Ann Hager

Doctoral Dissertations and Projects

Teachers are consistently faced with adversity, which can affect their ability to feel efficacious in their position, causing them to experience a decrease in their job satisfaction and putting them at risk for burnout. Recently, teachers have experienced significant changes in education, as the COVID-19 pandemic has increased illnesses and forced necessary safety adaptions in the educational setting. This study is a quantitative research design. Participants included 40 elementary teachers from Isle of Wight County Schools in Virginia. Participants were provided a link or QR code to access the survey. This study used a Pearson Correlation to measure relationships between …

Principles For Managing Burnout Among Catholic Church Professionals, Thomas G. Plante

Psychology

While a large body of research literature has explored the assessment, treatment, and prevention of worker burnout, much less research has focused on the unique issues associated with burnout in religious organizations, especially within the Roman Catholic Church. Catholic Church employees, whether clerics or laypersons, are embedded within a 2,000-year-old global hierarchical structure and organization that is unique in that it includes clerics with vows of chastity, obedience, and often poverty as well as ongoing crises related to clerical sexual abuse scandals, significant financial stressors, and a faith tradition that often overvalues sacrifice and suffering. The purpose of this brief …

Burned-Out With Burnout? Insights From Historical Analysis, Renzo Bianchi, Katarzyna Wac, James Francis Sowden, Irvin Sam Schonfeld

Publications and Research

Fierce debates surround the conceptualization and measurement of job-related distress in occupational health science. The use of burnout as an index of job-related distress, though commonplace, has increasingly been called into question. In this paper, we first highlight foundational problems that undermine the burnout construct and its legacy measure, the Maslach Burnout Inventory (MBI). Next, we report on advances in research on job-related distress that depart from the use of the burnout construct. Tracing the genesis of the burnout construct, we observe that (a) burnout’s definition was preestablished rather than derived from a rigorous research process and (b) the MBI …

Critical Care Nurse Burnout, Moral Distress, And Mental Health During The Covid-19 Pandemic: A United States Survey, Jill L. Guttormson, Kelly Calkins, Natalie S. Mcandrew, Jacklynn M. Fitzgerald, Holly Lynn Losurdo, Danielle Loonsfoot

Psychology Faculty Research and Publications

Background

The COVID-19 pandemic has and will continue to have a tremendous influence on intensive care unit (ICU) nurses’ mental health.

Objectives

The purpose of this study was to describe the impact of COVID-19 on nurse moral distress, burnout, and mental health.

Methods

Between October 2020 and January 2021 this descriptive study recruited a national sample of nurses who worked in the ICU during the COVID-19 pandemic through American Association of Critical Care Nurses newsletters and social media.

Results

A total of 488 survey responses were received from critical care nurses working in the U.S. during the COVID pandemic. Over …

Applying The Circumplex Model To The Examination Of Job Stress, Emily Jade Andrulonis

Masters Theses & Specialist Projects

This study investigated job stress as a dynamic phenomenon and the possibility of job stress spin. The concept of spin is typically associated with affect and examined using the Circumplex Model of Affect. In an effort to better assess job stress, the circumplex model was adapted to reflect the dynamic nature of job stress. One preexisting data set is utilized in this study. In the sample, burnout was collected once using the Oldenberg 15-item Burnout Inventory; experiences of job stress were also collected once using the Stanton measure of work stress. Two items, pumped and excited, were added in the …

Communicating Comfort In Crisis: A Literature Review On Overcoming The Emergency Room Environment To Foster The Nurse-Patient Relationship, Faith G. Davenport

Senior Honors Theses

The average emergency room patient is not receiving the compassionate nurse-patient communication that patients experience on other hospital floors. Fewer positive nurse-patient interactions prompt patients to state that they feel uncomforted and dissatisfied on hospital exit surveys, inciting hospital management to investigate how to reverse this trend to retain their federal funding. Emergency room nurses cite multiple barriers inherent in their work environment that prevent them from building rapport with their patients, including a layout not conducive to private conversations, strict time constraints, and a fluctuating workload. Working for a prolonged period under these conditions is driving many nurses to …

Lived Experiences Of Mental Health Professionals Using Resilience To Resist Burnout, Kristen Shawn Cummins

Doctoral Dissertations and Projects

The purpose of this qualitative transcendental phenomenological study was to describe the lived experiences of mental health professionals (MHPs) in California who have worked in private practice settings. The three research questions that framed this study were: what resilience-promoting mindsets do these mental health professionals rely upon, what resilience-promoting behaviors or practices do they demonstrate, and how do these mindsets and behaviors protect MHPs in private practice from experiencing burnout? The theory guiding this study was the metatheory of resilience and resiliency by Glenn E. Richardson (2002; 2016) as it provided a framework to assess how these professionals utilized resilience …

Exploring The Relationship Between Faith And The Experience Of Burnout, Compassion Fatigue, And Compassion Satisfaction For Hospice Workers During A Global Pandemic: A Multidisciplinary Study, Sarah Jo Spiridigliozzi

Doctoral Dissertations and Projects

Individuals who work within hospice and palliative care experience unique stressors while providing care to patients and families at the end of life. The COVID-19 global pandemic provides additional stressors, personal and professional, which may affect these individuals. Research lacks data to understand how this pandemic affects individuals working in hospice care. Most current research focuses on individual disciplines, with the highest number of studies focusing on a nurse's experiences. Additionally, the recent research provides conflicting relationships on faith's influence on burnout, compassion fatigue, and compassion satisfaction. Biblical guidance on burnout and compassion highlights the importance of addressing this phenomenon …

Burnout In Virginia's Community College Adjuncts With Relation To Gender, Age, And Number Of Jobs Held, Justin Barrett Stowe

Doctoral Dissertations and Projects

Burnout is a psychological condition that affects individuals in high stress careers. Higher education faculty are prone to burnout, with studies showing women experienced burnout at different ages than their male counterparts. Few studies have been conducted to test if age and gender could predict a high level of burnout amongst adjunct faculty in community colleges. In addition, community college adjunct faculty are known to work more than one job to meet economic needs, and the research demonstrates such a condition creates anxiety, but little discussion is present on whether the variables of age, gender, and additional jobs held may …

Political Skill, Megan Paul

Umbrella Summaries

What is political skill? Political skill refers to “the ability to effectively understand others at work, and to use such knowledge to influence others to act in ways that enhance one’s personal and/or organizational objectives” (Ahearn et al., 2004, p. 311). Unlike organizational politics, which involve selfserving and detrimental behavior, political skill involves positive, sincere, and effective influence (Ferris et al., 2005). The primary measure of political skill is the 18-item Political Skill Inventory, which assesses political skill through four factors: social astuteness, interpersonal influence, networking ability, and apparent sincerity. Example items from each factor, respectively, include “I always seem …

Psychological And Spiritual Factors Affecting Well-Being Among Military Personnel Engaged In Remote Combat, Rodger K. Bufford

Faculty Publications - Doctor of Psychology (PsyD) Program

Remotely piloted aircraft (RP A) require multiple crewmembers to successfully operate the aircraft RPAs shape modem warfare and pose challenges for the spiritual-emotional health of RPA personnel. This study explored whether (a) RPA crewmembers could be separated into groups based on their experiences, (b) the groups differed in psychological health outcomes, and (c) they differed in aspects of spiritual wellbeing. Method: Participants included 354 United States Air Force personnel involved in RPA duty. Participants provided demographic information and completed the Work Role Strain Scale as a predictor. Outcome measures included job satisfaction, the Maslach Burnout Inventory, Outcome Questionnaire-45.2, Posttraumatic Stress …

Adverse And Positive Childhood Experiences Of Clinical Mental Health Counselors As Predictors Of Compassion Satisfaction, Burnout, And Secondary Traumatic Stress, Eric M. Brown, Kristy L. Carlisle, Melanie Burgess, Jacob Clark, Ariel Hutcheon

Counseling & Human Services Faculty Publications

Despite an emphasis on self-care to avoid burnout and increase compassion satisfaction within the counseling profession, there is a dearth of research on the developmental experiences of counselors that may increase the likelihood of burnout. We examined the impact of mental health counselors’ (N = 140) experiences of adverse childhood experiences and positive childhood experiences on their present rates of compassion satisfaction, burnout, and secondary traumatic stress. We used a cross-sectional, non-experimental correlational design and reported descriptive statistics as well as results of multiple regression models. Results indicated significant relationships among counselors’ rates of adverse childhood experiences, positive childhood experiences, …

Psychological Impact On Probation Officers Supervising Individuals With Mental Illness, Janelle Hickey

Antioch University Full-Text Dissertations & Theses

Every year, millions of adults in the United States are ordered to participate in supervised community probation and parole (Bureau of Justice Statistics, 2021). Probation and parole supervisees with serious and persistent mental illness (SPMI) are overrepresented in the criminal justice system and, therefore, probation and parole officers (PPOs) can expect to work with supervisees with mental illness. While there is extensive research on the impact of working with individuals with SPMI on community support professionals, there is little research focusing specifically on PPOs (Whitehead, 1985). The limited research that exists suggests PPOs who supervise individuals with SPMI endorse symptoms …

It Takes Two: Professional Interconnections And Potential Collaborations Between Small-Town Family Attorneys And Couple/Family Therapists, Wendy Lenk Mcclary

Antioch University Full-Text Dissertations & Theses

Attorneys who specialize in family practice may experience significant rates of mood disorders and substance reliance. Law schools typically do not provide supportive coursework or mentoring to help students learn to manage their feelings and those of crisis-impacted clients. Lawyers may well consider that understanding emotional needs and providing emotional support does not fall within their codes of practice. Societal stigma may prevent family attorneys and their clients from seeking therapy. Small-town attorneys may be particularly vulnerable to professional stress and safety concerns. The purpose of this study was to explore and understand the lived experiences of family attorneys practicing …