Social and Behavioral Sciences Commons^™

Variables Predicting Turnover Intention Among Mental Health And Addictions Therapists, Deborah J. Milanek

Doctoral Dissertations and Projects

The purpose of this research study was to explore the correlations between pay satisfaction, burnout, workload, and flexible work arrangements on turnover intention among mental health and addictions therapists. Previous research studies indicate that turnover may negatively affect patient care, increase cost to employers, decrease workplace morale and increase workload demands for remaining therapists. Some research studies have also found that pay satisfaction, burnout, workload, and flexible work arrangements may be related to turnover intention. This study planned to support current research as well as determine the strength of the correlation between each of these variables and turnover intention. To …

A Phenomenological Study Of Compassion Fatigue, Burnout, And Secondary Traumatic Among Welfare Workers, Educators, And Nurses On Grand Bahama Island After Hurricane Dorian And During The Covid-19 Pandemic, Gladys V. Sawyer

Doctoral Dissertations and Projects

Hurricanes have become a normative event in the Bahamian diaspora. Over the past twenty years at least five major storms have hit The Bahamas destroying vital infrastructure such as schools, health care facilities, airports, utilities, and homes, leaving portions of several islands uninhabitable. Frontline workers, also referred to as essential workers who do the work of interacting directly to service the needs of the people most affected are often overlooked. Working extended hours, witnessing, experiencing, and hearing the stories of sufferers, coupled with one’s own loss causes psychological distress and diminished capacity to function effectively. This qualitative phenomenological study was …

Effects Of Covid-19 On Mental Health Workers' Job Satisfaction, Employee Burnout, And Intent To Leave, Colton Jacobs

Doctoral Dissertations and Projects

The COVID-19 disease emerged in December 2019 and created a worldwide pandemic. As the COVID-19 virus spread, healthcare workers faced increased workloads and burnout due to increased stress. With a current abundance of research to better understand how the pandemic affected healthcare workers, minimal research has been conducted to investigate the effects on mental health workers. It is imperative to better understand how the consequences of the pandemic affected mental health workers due to their importance in supporting the mental well-being of our communities. This study focused on how the COVID-19 pandemic influenced job satisfaction, burnout syndrome, and intent to …

Servant Leadership In The Periodical Literature Of Librarianship, Simone Clunie, Darlene Parrish

Library Scholarship

Leadership is one of the most critical factors in the success or failure of an organization and can greatly impact the health and well-being of all participants, especially lower participants. (Kendrick, Kaetrena Davis, 2020). In Robert Greenleaf’s 1970 book, The Servant as Leader, he posits that a leader should be a servant first, seeking the health and development of all participants in an organization. This research project investigates the number of articles published in the periodical literature of librarianship about servant leadership, the nature of the coverage, and if servant leadership is being implemented in libraries as it was …

The Shared Experiences Of Self-Care Practices Among Postgraduate Residents-In-Counseling, Pursuing Virginia Licensure: A Phenomenological Study, Audrey A. King

Doctoral Dissertations and Projects

The purpose of this qualitative phenomenological study was to understand the shared experiences of residents-in-counseling in the state of Virginia seeking postgraduate hours who are currently in supervision, and how it affects their self-care. The central phenomenon for the study surrounded the encouragement, emphasis of, and practice of self-care by supervisors at the participant’s supervision site. The theory grounding the study is cognitive-behavioral supervision with an emphasis on the evaluation of a supervisor on the behavioral interactions of a resident-in-training obtaining direct client contact hours to meet state licensing requirements to practice as a mental health counselor. Four participants were …

A Phenomenological Study Of Clergy Hindrances To Seeking Help And Implementing Self-Care, Kerri S. Wilson

Doctoral Dissertations and Projects

This qualitative transcendental phenomenological study aimed to identify and understand clergy members’ described hindrances to seeking help and implementing self-care for overcoming burnout. The theory guiding this study was transcendentalism from Husserl’s ontological approach to phenomenology. The United Pentecostal Church, International (UPCI) organization was chosen as the site for this study because the participants were clergy members licensed by the UPCI religious organization who had experienced burnout and hindrances to seeking help and implementing self-care. Participants included twelve UPCI clergy members. Data collection involved one-on-one initial interviews with each clergy member and follow-up interviews for clarification where needed. Data analysis …

Optimism And Spirituality On Burnout In Educators, Mackenzie Coats

Honors Program Projects

Burnout in educators can be attributed to high stress, increased demands, and a lack of resources, leading to high levels of turnover. Personal resources, such as optimism and spirituality, have been shown to individually have a negative correlation with burnout but have not been evaluated jointly to predict burnout in an educational setting. This research determines the relative contribution of optimism and spirituality to the three facets of burnout: emotional exhaustion, depersonalization, and reduced personal accomplishment. An electronic survey consisting of the Maslach Burnout Inventory, the Life Orientation Test-Revised, and the Spirituality at Work Scale was completed by educators of …

Investigating The Association Between Incivility Variability And Burnout At Work, Tamia Eugene

Masters Theses & Specialist Projects

Incivility is a prevalent workplace stressor for many employees in the workplace. Over time, exposure to stressors may lead to increased burnout, which can be costly for organizations. However, variability in uncivil experiences may be more detrimental to employees than chronic exposure to incivility due to the uncertainty associated with it. Using previously collected data from a larger grant, I examined the direct effect of incivility variability on burnout. Specifically, I hypothesized that employees who experienced incivility frequently but sporadically will report more burnout. Furthermore, I hypothesized that a perceived organizational climate that supports civility will moderate the direct effect …

Military Spouse Counselors: Exploring Mental Health, Resilience, Coping, And Burnout, Melinda Poteet Brinkley

Doctoral Dissertations and Projects

Military spouses (MLSPs) are an integral part of the military family and key mental health providers in military community. This study explores the mental health, resilience, coping, and burnout of MLSP counselors, counselor educators, and supervisors (CES). This study was grounded in resilience theory, investigating relationships between mental health and burnout, mediated by resilience, and conditioned by coping. An online survey was distributed through social media and email, open to MLSP counselors/CES of all branches and components of service (N = 68). This quantitative, descriptive, cross-sectional correlational research designed utilized PROCESS Models 4, 58, and 59, which determined that resilience …

Exploring The Relationship Between Emotional Intelligence And Religiosity And The Experience Of Emotional Labor In Working Women, Jane Naa Koshie Acquah-Bailey

Doctoral Dissertations and Projects

Women serve crucial roles within the home as caregivers and outside the home in the workforce, where they often fill many essential support positions such as service industry workers, teachers, social workers, nurses, and human service workers. In these roles, women must often mitigate the psychosocial issues of those whom they serve, resulting in high emotional labor with subsequent deleterious effects for them. Religiosity and emotional intelligence have been demonstrated to alleviate psychosocial stressors. Current research identified on emotional intelligence and emotional labor in diverse workspaces shows ongoing development. Biblical references to emotional intelligence and religiosity in emotional management highlight …

“I Have Nothing Left To Give” A Phenomenological Study Of Secondary Traumatic Stress And Burnout In Urban School Teachers Related To The Socioeconomic Issues, Childhood Trauma, And Low Academic Performance Of Urban Students, Melissa Elizabeth Grazette

Doctoral Dissertations and Projects

This study examines the shared experiences of secondary traumatic stress and burnout in urban schoolteachers in Washington, D.C. This study focuses on the experiences of teachers working in a low-performing school in a low-income neighborhood and working with students with trauma as it relates to their experiences with secondary traumatic stress and burnout symptoms. This study focused on the lived experiences of ten urban schoolteachers in Washington, D.C. The teacher participants served a school population of 68% at risk of negative socioeconomic barriers such as exposure to violence, poverty, drugs, and an increased likelihood of exposure to trauma. The hermeneutic …

Adjustments To Social Work Practice During The Covid-19 Adjustments To Social Work Practice During The Covid-19 Pandemic In North Carolina: Effects On Burnout And Commitment Pandemic In North Carolina: Effects On Burnout And Commitment, Aaron Brown, Jayme E. Walters, Aubrey E. Jones, Lara Cates

Social Work Faculty Publications

Since the onset of the COVID-19 pandemic, the demand for social workers in the U.S. and abroad has increased. There is demand for more social workers in North Carolina due to ongoing and increasing mental health, substance use disorder, and child welfare needs. COVID-19 has taken a toll on the personal and professional lives of social workers, and research is needed to understand the pandemic’s effects on burnout and commitment among social workers. The present study sought to understand how the COVID-19 pandemic affected the personal and professional lives of social workers practicing in North Carolina and to determine how …

A Phenomenological Study On The Contributors Of Compassion Fatigue With Substance Use Disorder Counselors During The Covid-19 Pandemic, Jennifer A. Galvano

Doctoral Dissertations and Projects

This phenomenological study aimed to understand the experience of compassion fatigue in substance use counselors in Western New York during the COVID-19 pandemic. Many studies have reviewed burnout, compassion fatigue, and secondary trauma and have discussed the outcomes of their unmanaged effects on healthcare professionals. Few have focused directly on the impact that key contributors of compassion fatigue have on substance abuse disorder (SUD) counselors. This qualitative study is designed to support substance abuse counselors’ mental health and well-being. Counselors are exposed to clashing situations such as turnover, larger caseloads, client trauma, regulations, lack of training, lack of understanding of …

Gender Differences In Compassion Fatigue And Burnout Among Sheriff's Deputies, Charity Creech

Doctoral Dissertations and Projects

Law enforcement has a long and sordid history with mental health. Recently researchers have begun to dissect the effect of professional and occupational stressors on LEOs. I focused on secondary constructs, compassion fatigue and burnout, that contribute to mental health concerns. Compassion fatigue (CF) and burnout (BO) have been studied most thoroughly in medical settings, but less so in law enforcement settings. While most researchers study law enforcement as a genderless mass, I hypothesized that there is a gender difference in burnout and compassion fatigue levels among Sheriff Deputies (SD). Research aimed to identify how gender differences can contribute to …

A Validation Study Of The Occupational Depression Inventory In Poland And Ukraine, Krystyna Golonka, Karine O. Malysheva, Dominika Fortuna, Bożena Gulla, Leon T. De Beer, Irvin Sam Schonfeld, Renzo Bianchi

Publications and Research

This study examined the psychometric and structural properties of the Polish and Ukrainian versions of the Occupational Depression Inventory (ODI). We relied on two samples of Polish employees (NSample1 = 526, 47% female; NSample2 = 164, 64% female) and one sample of Ukrainian employees (NSample3 = 372, 73% female). In all samples, the ODI exhibited essential unidimensionality and high total-score reliability (e.g., McDonald’s omegas > 0.90). The homogeneity of the scale was strong (e.g., 0.59 ≤ scale-level Hs ≤ 0.68). The ODI’s total scores thus accurately ranked individuals on a latent occupational depression continuum. We found evidence of complete measurement invariance …

A Validation Study Of The Occupational Depression Inventory In Poland And Ukraine, Krystyna Golonka, Karine O. Malysheva, Dominika Fortuna, Bożena Gulla, Serhii Lytvyn, Leon T. De Beer, Irvin Sam Schonfeld, Renzo Bianchi

Publications and Research

This study examined the psychometric and structural properties of the Polish and Ukrainian versions of the Occupational Depression Inventory (ODI). We relied on two samples of Polish employees (NSample1 = 526, 47% female; NSample2 = 164, 64% female) and one sample of Ukrainian employees (NSample3 = 372, 73% female). In all samples, the ODI exhibited essential unidimensionality and high total-score reliability (e.g., McDonald’s omegas > 0.90). The homogeneity of the scale was strong (e.g., 0.59 ≤ scale-level Hs ≤ 0.68). The ODI’s total scores thus accurately ranked individuals on a latent occupational depression continuum. We found evidence of complete measurement invariance …

Mindfulness Based Interventions To Reduce Burnout And Ptsd Symptoms In Critical Care Nursing, Kelly A. Pellegrino, Libby M. Colley, Carly R. Fazendin, Emma R. Parrotta, Mollie Johnson

Non-Thesis Student Work

Within the medical field, nursing is a career that can be very taxing on both one’s physical and mental wellbeing, especially in regards to critical care. The life-threatening situations and strenuous work that critical care nurses are met with everyday make them especially susceptible to struggling with burnout, compassion fatigue, and PTSD-like symptoms. This not only puts their own safety at risk, but the safety of their patients as well. This raises the question: In critical care nursing, does the utilization of mindfulness based interventions, compared to no intervention, aid in the reduction of nursing burnout and PTSD symptoms? In …

The Relationship Of Workplace Support, Job Control, And Burnout In Nurses, Shannon A. Mccleery

Antioch University Dissertations & Theses

Nurses are the most likely group of healthcare workers to develop burnout. Previous research identified supervisory support, job control, and decision-making ability in the workplace as protective factors against burnout. There was a gap in the literature regarding the relationship between burnout in nurses and their experience of support, control, and decision-making during the COVID-19 pandemic. Reducing and preventing burnout in nurses is important due to the nursing shortage and concerns of attrition rates. This quantitative study examined the relationship of emotional support, instrumental support, job control, and decision-making opportunities in the workplace to burnout in hospital-based nurses. Measures used …

The Cost Of Creating Therapeutic Relationships: A Phenomenological Study, Robert D. January

Doctoral Dissertations and Projects

The purpose of this phenomenological study was to describe how licensed counselors address vicarious trauma and burnout when working with individuals exposed to trauma. This study involved ten licensed professionals from diverse settings including clinics, private practices, and non-profit organizations. Constructive Self-Development Theory guided this study, which defines how traumatic experiences influence a person’s sense of identity. This theory is particularly relevant to this qualitative study because it explains the challenges faced by professional counselors who interact with trauma survivors and acts as a guide toward solutions for preventing counselors from experiencing vicarious trauma and burnout. Snowball sampling was used …

Examining The Evidence Base For Burnout, Renzo Bianchi, Irvin Schonfeld

Publications and Research

Burnout has elicited growing interest among occupational health specialists in recent decades. Since 2019, the World Health Organization has characterized burnout as a syndrome resulting from chronic, unmanageable workplace stress. Accordingly, three symptoms define the entity: (i) feelings of energy depletion or exhaustion; (ii) increased mental distance from one’s job or feelings of negativism or cynicism towards one’s job; and (iii) a sense of ineffectiveness and lack of accomplishment. We call into question the definition of burnout embodied in the Maslach Burnout Inventory and incorporated into the ICD-11. We draw stakeholders’ attention to the fact that burnout’s symptoms and etiology …

Examining The Evidence Base For Burnout, Renzo Bianchi, Irvin Sam Schonfeld

Publications and Research

Burnout has elicited growing interest among occupational health specialists in recent decades. Since 2019, the World Health Organization has characterized burnout as a syndrome resulting from chronic, unmanageable workplace stress. According to the ICD-11, three symptoms define the entity: feelings of exhaustion, increased mental distance from one’s job, and a sense of ineffectiveness at work, all of which correspond to the structure of the Maslach Burnout Inventory. The ICD-11 includes burnout among the factors that influence health status. This paper calls into question that conceptualization based on a number of lines of evidence. The evidence includes the following: burnout was …

Keeping The Light On: Academic Librarians & Burnout (Conference Presentation), Jason D. Phillips, Laura Pitts, Jessica Riedmueller, Joanna Warren

Faculty Scholarship and Creative Works

There is substantial research about sources of burnout among academic librarians; however, very little addresses the impact of the local environment. Responding to regional and institutional shifts while still trying to uphold the values of librarianship such as providing confidential and free access to information can quickly lead to mental, emotional, and physical exhaustion, classic symptoms of burnout. A panel discussion was hosted at the Arkansas Library Association (ArLA) / Southeast Library Association (SELA) Joint Conference, on Saturday, October 14, 2023. Academic librarians from different Southern states discussed their local environments, their libraries’ responses to recent events, and their strategies …

Burnout, Secondary Traumatic Stress, And Compassion Fatigue: Employees Of Anti-Sex-Trafficking Agencies Who Work Directly With Rescued Sex-Trafficked Women, Andrea Lynn Bassett

Doctoral Dissertations and Projects

This phenomenological study aims to understand the shared experience of employees who work directly with rescued sex-trafficked women at anti-trafficking agencies in the United States. Chapter One details the theoretical contexts, including Maslow’s (1954) hierarchy of needs, Maslach’s (1982) cost of caring: burnout, McCann and Pearlman’s (1990) construct of vicarious traumatization, Rotter’s (1954) social learning theory as it relates to the impact of working with severely traumatized people. The problem statement is explained as the effectiveness of anti-sex trafficking agencies being influenced by the staff who provide care to rescued sex trafficked women, and there is currently little to no …

Examining The Relationship Between Counselor Professional Identity And Burnout, Jessica Gaul

Antioch University Dissertations & Theses

This study examines counselor professional identity and burnout for clinical mental health counselors. The population of focus included licensed or license-eligible Clinical Mental Health Counselors, who were post-grad (N=53). Participants then completed the Professional Identity Scale in Counseling - Short Form and the Maslach Burnout Inventory–Human Services Survey. When examining the findings regarding the relationship between Counselor Professional Identity and Burnout for this study, the initial observation revealed the validity and applicability of the MBI-HSS to clinical mental health counselors. Though a relationship between Burnout and Counselor Professional Identity was not identified, relationships between sub-scale items were noteworthy. Implications for …

Exploring Resiliency To Burnout: A Phenomenological Study Of Addiction Counselors Resilient To Burnout, Brian Paulson

Doctoral Dissertations and Projects

This transcendental phenomenological study aimed to describe the lived experiences of addiction counselors who appeared resilient to burnout (BO) and compassion fatigue (CF). The research question to frame this study was: What are the lived experiences of addiction counselors who appear resilient to severe levels of burnout and compassion fatigue, leading to longevity in the addiction counseling field? This included resiliency factors to resolve BO and CF, coping skills to resolve symptoms of BO and CF, and internal and external factors that contributed to BO and CF. Several theories were used to conduct this study, including Social Cognitive Theory, Social …

Flipping The Script On Pastoral Care: A Quantitative Study On The Effects Of Social Support And Self-Care And How It Influences The Presence Of Burnout In The Lives Of Pastors Serving In The Southern Baptist Conservatives Of Virginia, Mark W. Mccormick

Doctoral Dissertations and Projects

Burnout is a phenomenon that impacts many clergy across the world, regardless of denomination. There are many causal factors that lead to burnout, as well as a number of suggested measures for prevention and treatment. With education on burnout increasing, more awareness can and should be given to the subject. As pastors continue to serve their communities and congregations, it is likely that they will have to combat the onset of burnout at some point during their tenure. It is important for both the pastor and the congregation they serve to be aware of burnout and its symptoms, as well …

The Impact Of Covid-19 On Leadership Development And Burnout Among Korean Immigrant Church Leaders In The United States: A Phenomenological Study, Jinwon Seo

Doctoral Dissertations and Projects

The global outbreak and pandemic of COVID-19 is an unprecedented event that causes many people to experience psychological, spiritual, and social health crises as well as physical crisis. There is limited empirical research existed on the influence of COVID-19 on church leaders, particularly within the Korean immigrant community. A phenomenological approach was adopted, utilizing semi-structured individual interviews with Korean immigrant church leaders to explore their lived experiences during the pandemic. The findings revealed three primary themes: change, support, and burnout. Korean immigrant church leaders demonstrated balanced leadership development in guiding, providing, and protecting roles, but also experienced exhaustion due to …

A Phenomenological Study Of Church Leader's Experiences With Vicarious Trauma In Oviedo, Florida, Judy Rivera-Melendez

Doctoral Dissertations and Projects

The purpose of this transcendental phenomenological study was to understand and explore the need to help church leaders who are experiencing stress. Christian clergies are classified as priests, pastors, ministers, chaplains, and deacons who interact with the congregation by identifying the Bible Scriptures. Church leaders follow the teachings of the divine and are pulled from many angles. It is up to the congregation to help themselves and church leaders to relieve this stress to avoid vicarious trauma. This study digs deep to decipher if church leaders in Catholicism and Baptist teaching are aware of the stress they acquire from their …

Discouragement And Supportive Relationships In Latin Pastors Planting Churches In Virginia, North Carolina, And Tennessee, Jeannette Arroyo

Doctoral Dissertations and Projects

The present study investigated the impact of discouragement on Latin pastors planting churches in the missionary field and provided a psychological resource for pastors coping with the challenge. Due to their unique characteristics, supportive relationships were investigated regarding how it impacts the variable of discouragement due to emotional exhaustion and the absence of self-care (Williams, 2019). Since pastors and ministers face this challenge regularly (Stott, 2014), exploring networks for support and help in distress is essential. Social constructivists see motivation as a social phenomenon crucial for individuals, and the Adlerian Theory (Carlson & Englar-Carlson, 2017) calls attention to relationships and …

Preventing Burnout Among Mental Health Professionals In Charlotte, Nc, Robert Marcy

Selected Social Change Portfolios in Prevention, Intervention, and Consultation

Goal Statement: The goal of this social change project is to find ways of preventing burnout among mental health professionals in Charlotte, North Carolina.

Significant Findings: Burnout among mental health professionals is a critical issue for which prevention strategies can be highly effective. Charlotte, North Carolina, is one of the country’s fastest-growing cities, with demand for services, including those provided by mental health professionals, increasing with the growing population. Charlotte’s population growth, coupled with the lingering impacts of COVID-19, places Charlotte’s mental health professionals at increased burnout risk. Burnout among mental health professionals negatively impacts the individual and the clients …