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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Digital Wayfinding: A User Study, M Ryan Hess
Digital Wayfinding: A User Study, M Ryan Hess
M Ryan Hess
The DePaul University Richardson Library conducted a study of an interactive, touch-based wayfinding screen in order to determine 1) what specific content needs users desire in digital wayfinding services and 2) are user content needs so broad, a more full-feature experience with access to all library web content would be preferred. The three-phase study included analysis of click analytics data, observations of user interactions and questionnaires targeting user experiences and expectations. The study builds on research at other libraries around point-of-need wayfinding signage and usability of digital information. Phase 1 involved capturing anonymous click analytics of user interactions, over a …
Lessons Learned In Customizing Hosted Contentdm 6, M Ryan Hess
Lessons Learned In Customizing Hosted Contentdm 6, M Ryan Hess
M Ryan Hess
DePaul University Library will share its lessons learned and recommendations for hosted CONTENTdm 6 administrators wishing to customize CONTENTdm in a way that strikes the right balance between default CONTENTdm sites and sites that stand out and better serve our unique audiences. The DePaul University Library has learned many lessons from customizing its hosted instance of CONTENTdm 6, including the use of jQuery to add interface enhancements and remove some native CONTENTdm features. Unfortunately, this did not prove a long-term solution due to some limitations of CONTENTdm’s built-in customization tools, leading to content management issues and bugs that were hard …