Social and Behavioral Sciences Commons^™

Addressing Barriers To Diversity, Equity, And Inclusion In Massachusetts Community Mediation, Madhawa Palihapitiya, Jarling Ho, Shino Yokotsuka, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

This report presents over three years of systematically engaging, documenting and analyzing the diversity, equity and inclusion (DEI) needs/gaps and assets of state funded community mediation centers in Massachusetts. The report was compiled by researchers and an in-house DEI expert at the statutory state office of dispute resolution, the Massachusetts Office of Public Collaboration (MOPC) at the University of Massachusetts Boston. The office has been serving as a neutral forum and state-level resource for over 30 years.

The report is based on qualitative research that falls into the category of community based participatory research conducted through a series of community …

United We Stand: A Case Study About Increasing Equity In The Capacity Building Grant Funding Process For United Way Of Greater Richmond And Petersburg, Katherine G. Hansen Dr., Heather D. Sadowski Dr., Martha C. Tomlin Dr.

Doctor of Education Capstones

In response to a problem of practice presented by the United Way of Greater Richmond and Petersburg, this case study addresses equity in the grant funding and capacity development processes and how small, emergent, grassroots, minority-led nonprofit organizations in one Virginia region are affected. Through the lens of Systems Informed Positive Psychology (SIPP), a convergent mixed-methods approach was used to holistically explore the challenges and needs that these particular nonprofits face. Data was obtained through community conversations which included focus groups, individual interviews, and an online questionnaire coupled with Shumate et al.’s (2017) Nonprofit Capacities Instrument, a validated 45-item survey …

Reexamining “Defining Patient Experience”: The Human Experience In Healthcare, Jason A. Wolf, Victoria Niederhauser, Dianne Marshburn, Sherri L. Lavela

Patient Experience Journal

In 2014, the authors came together with the explicit purpose of understanding how people were defining patient experience.¹ Our broad review and analysis of the literature led us to a few critical points. One, as our review showed, there was an absence of a commonly used definition around patient experience in healthcare. Two, while consistency in the use of one definition was not revealed, there was great alignment around central components seen as critical to patient experience. Three, we highlighted the recurrence of key concepts from the literature that are also found in the definition offered by The Beryl …