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Full-Text Articles in Social and Behavioral Sciences
When Good Business Relationships Go Bad: A Quantitative Analysis Of Dark Side Variables In Mature Supply Chain Relationships, Heather L. Monteiro
When Good Business Relationships Go Bad: A Quantitative Analysis Of Dark Side Variables In Mature Supply Chain Relationships, Heather L. Monteiro
Electronic Theses and Dissertations
This quantitative study examines the dark side effect of relationship variables on relationship financial performance and likelihood of relationship termination, moderated by relationship quality. The study tests propositions found in Social Exchange Theory. The cross-sectional survey was conducted with a population of logistics purchasers and providers. Three of ten hypotheses were supported; contributing evidence supporting the positive effect of relationship quality on the path between some relationship variables and performance, thereby corroborating Social Exchange Theory.
The other hypotheses support the existence of the dark side effect of some relationship variables. Theoretically, this study strengthens the argument of Social Exchange Theory, …